JAYCO GREYHAWK 2018

Complete listing of complaints and recalls for this vehicle

3
Complaints
4
Recalls

Complaints & Recalls

3 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 20V548000 SAFETY RECALL
3.1K Vehicles Affected
Recall Date: Sep 9, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

Potential Risk:
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901519
Notice Date: Nov 6, 2020
Recall Date: Sep 9, 2020
Jayco, Inc.
NHTSA Campaign: 20V405000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Jul 14, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.

Potential Risk:
If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903515
Notice Date: Dec 8, 2020
Recall Date: Jul 14, 2020

Consumer Complaints

3 Complaints
Jayco, Inc.
Campaign: 11493641 Other
Nov 15, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Corrective Action:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Additional Notes:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Manufacturer: JAYCO
Mfg Campaign: 11493641
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Jayco, Inc.
Campaign: 11493641 Other
Nov 15, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER

Potential Consequences:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Corrective Action:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Additional Notes:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Manufacturer: JAYCO
Mfg Campaign: 11493641
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Jayco, Inc.
Campaign: 11493641 Other
Nov 15, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING

Potential Consequences:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Corrective Action:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Additional Notes:

Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

Manufacturer: JAYCO
Mfg Campaign: 11493641
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022

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