Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901519
Recall Date: Sep 9, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903515
Recall Date: Jul 14, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903361
Recall Date: Sep 22, 2017
Consumer Complaints
6 ComplaintsJayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Corrective Action:
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Additional Notes:
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Mfg Campaign: 11388942
Recall Date: Jan 19, 2021
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Corrective Action:
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Additional Notes:
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Mfg Campaign: 11388942
Recall Date: Jan 19, 2021
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
Corrective Action:
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
Additional Notes:
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
Mfg Campaign: 11302898
Recall Date: Jan 29, 2020
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.
Corrective Action:
OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.
Additional Notes:
OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.
Mfg Campaign: 11120587
Recall Date: Aug 17, 2018
Jayco, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Corrective Action:
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Additional Notes:
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Mfg Campaign: 11120612
Recall Date: Aug 17, 2018
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Corrective Action:
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Additional Notes:
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Mfg Campaign: 11120612
Recall Date: Aug 17, 2018
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