Complaints & Recalls
Consumer Complaints
1 ComplaintJayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
There was a recall on the springs and this was done on my Fifth Wheel. Less that a year after springs be changed, the spring bracket that is welded to the crash tubes busted into the crash tubes. The Service Manager at the dealership said he is not sure if the spring broke causing the causing the crush tubes to break or the crush tubes broke first causing the spring to break. But he did say the crush tubes were not the right thickness. He said the crush tubes were 3/16” wall and it should be 1/4 “ .
Corrective Action:
There was a recall on the springs and this was done on my Fifth Wheel. Less that a year after springs be changed, the spring bracket that is welded to the crash tubes busted into the crash tubes. The Service Manager at the dealership said he is not sure if the spring broke causing the causing the crush tubes to break or the crush tubes broke first causing the spring to break. But he did say the crush tubes were not the right thickness. He said the crush tubes were 3/16” wall and it should be 1/4 “ .
Additional Notes:
There was a recall on the springs and this was done on my Fifth Wheel. Less that a year after springs be changed, the spring bracket that is welded to the crash tubes busted into the crash tubes. The Service Manager at the dealership said he is not sure if the spring broke causing the causing the crush tubes to break or the crush tubes broke first causing the spring to break. But he did say the crush tubes were not the right thickness. He said the crush tubes were 3/16” wall and it should be 1/4 “ .
Mfg Campaign: 11450218
Recall Date: Feb 3, 2022
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