Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 2, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021 Jayco Eagle fifth wheel vehicles. Certain vehicles were equipped with a 4 1/4 inch spring hanger instead of the proper 5 1/4 inch spring hanger, reducing the tire clearance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901563
Recall Date: Feb 4, 2021
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The RV awning is separating at the seams on all 4 corners. If the awning continues to fall apart at the seam, it could cause the awning to fall or not roll in correctly and while traveling down the road it can become loose. It has been taken to a dealer and the confirmed it is coming apart at the seams. It has not been inspected by anyone else.
Corrective Action:
The RV awning is separating at the seams on all 4 corners. If the awning continues to fall apart at the seam, it could cause the awning to fall or not roll in correctly and while traveling down the road it can become loose. It has been taken to a dealer and the confirmed it is coming apart at the seams. It has not been inspected by anyone else.
Additional Notes:
The RV awning is separating at the seams on all 4 corners. If the awning continues to fall apart at the seam, it could cause the awning to fall or not roll in correctly and while traveling down the road it can become loose. It has been taken to a dealer and the confirmed it is coming apart at the seams. It has not been inspected by anyone else.
Mfg Campaign: 11535390
Recall Date: Jul 31, 2023
Jayco, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The RV awning is separating at the seams on all 4 corners. If the awning continues to fall apart at the seam, it could cause the awning to fall or not roll in correctly and while traveling down the road it can become loose. It has been taken to a dealer and the confirmed it is coming apart at the seams. It has not been inspected by anyone else.
Corrective Action:
The RV awning is separating at the seams on all 4 corners. If the awning continues to fall apart at the seam, it could cause the awning to fall or not roll in correctly and while traveling down the road it can become loose. It has been taken to a dealer and the confirmed it is coming apart at the seams. It has not been inspected by anyone else.
Additional Notes:
The RV awning is separating at the seams on all 4 corners. If the awning continues to fall apart at the seam, it could cause the awning to fall or not roll in correctly and while traveling down the road it can become loose. It has been taken to a dealer and the confirmed it is coming apart at the seams. It has not been inspected by anyone else.
Mfg Campaign: 11535390
Recall Date: Jul 31, 2023
Jayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 Jayco Eagle. The contact received notification of NHTSA Campaign Number: 21V049000 (Structure). The contact called the dealer where he purchased the vehicle and the dealer had not returned the call to schedule an appointment. The contact then called two other RV dealers, Kunes RV of Stoughton West (1842 Co Hwy MM, Oregon, WI 53575) and Willies RV (8234 WI-64, Bloomer, WI 54724) but offered no assistance. The manufacturer was also notified of the issue but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Jayco Eagle. The contact received notification of NHTSA Campaign Number: 21V049000 (Structure). The contact called the dealer where he purchased the vehicle and the dealer had not returned the call to schedule an appointment. The contact then called two other RV dealers, Kunes RV of Stoughton West (1842 Co Hwy MM, Oregon, WI 53575) and Willies RV (8234 WI-64, Bloomer, WI 54724) but offered no assistance. The manufacturer was also notified of the issue but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Jayco Eagle. The contact received notification of NHTSA Campaign Number: 21V049000 (Structure). The contact called the dealer where he purchased the vehicle and the dealer had not returned the call to schedule an appointment. The contact then called two other RV dealers, Kunes RV of Stoughton West (1842 Co Hwy MM, Oregon, WI 53575) and Willies RV (8234 WI-64, Bloomer, WI 54724) but offered no assistance. The manufacturer was also notified of the issue but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11433576
Recall Date: Sep 20, 2021
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