Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 2, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019 Eagle HT and Eagle recreational trailers. The gas range does not vent outside, which can cause carbon monoxide to build up inside the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901438
Recall Date: Oct 3, 2019
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901385
Recall Date: Jun 1, 2018
Consumer Complaints
2 ComplaintsJayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Body detached from frame.
Corrective Action:
Body detached from frame.
Additional Notes:
Body detached from frame.
Mfg Campaign: 11627018
Recall Date: Nov 23, 2024
Jayco, Inc.
Defect Description:
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Potential Consequences:
The contact owns a 2019 Jayco Eagle. The contact stated that the trailer was rocking a bit intermittently while driving approximately 55 MPH. The contact stated that the trailer was taken home and he noticed that the subframe underneath had fractured. The contact took the trailer to the dealer who informed them that the frame was no longer covered under warranty however, the springs and axles that had collapsed were covered. The contact took the trailer to a body shop who stated the frame was repairable. The trailer had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,000.
Corrective Action:
The contact owns a 2019 Jayco Eagle. The contact stated that the trailer was rocking a bit intermittently while driving approximately 55 MPH. The contact stated that the trailer was taken home and he noticed that the subframe underneath had fractured. The contact took the trailer to the dealer who informed them that the frame was no longer covered under warranty however, the springs and axles that had collapsed were covered. The contact took the trailer to a body shop who stated the frame was repairable. The trailer had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,000.
Additional Notes:
The contact owns a 2019 Jayco Eagle. The contact stated that the trailer was rocking a bit intermittently while driving approximately 55 MPH. The contact stated that the trailer was taken home and he noticed that the subframe underneath had fractured. The contact took the trailer to the dealer who informed them that the frame was no longer covered under warranty however, the springs and axles that had collapsed were covered. The contact took the trailer to a body shop who stated the frame was repairable. The trailer had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,000.
Mfg Campaign: 11438563
Recall Date: Oct 28, 2021
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