Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 2, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901385
Recall Date: Jun 1, 2018
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Eagle HT fifth wheel trailers equipped with certain 16K rotational rubber pin boxes. The spindle placement in the pin box may be incorrect, causing the bearing to be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901377
Recall Date: May 3, 2018
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018 Eagle travel trailers, model 333BHOK. The flame on the Furrion cook top can become inverted or go out when the furnace is turned on, however, liquid propane (LP) gas will continue to flow to the burners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901366
Recall Date: Jan 29, 2018
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018 Eagle EA, EB, ED travel trailers. The Federal Labels and Cargo Carrying Capacity (CCC) label on these vehicles may incorrectly list the Gross Vehicle Weight Rating (GVWR) as 11,750lbs, when the actual GVWR is 11,700lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901373
Recall Date: Jan 29, 2018
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901372
Recall Date: Jan 29, 2018
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2018 Eagle TT 330RSTS (EA) recreational trailers. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating capacity (GAWR) as 5,800lbs, when the axles actually have a capacity of 5,660lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 30, 2017
Consumer Complaints
6 ComplaintsJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
Corrective Action:
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
Additional Notes:
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
Mfg Campaign: 11668396
Recall Date: Jun 22, 2025
Jayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
Corrective Action:
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
Additional Notes:
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
Mfg Campaign: 11668396
Recall Date: Jun 22, 2025
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Corrective Action:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Additional Notes:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Mfg Campaign: 11562762
Recall Date: Dec 30, 2023
Jayco, Inc.
Defect Description:
WHEELS
Potential Consequences:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Corrective Action:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Additional Notes:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Mfg Campaign: 11562762
Recall Date: Dec 30, 2023
Jayco, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Corrective Action:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Additional Notes:
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.
Mfg Campaign: 11562762
Recall Date: Dec 30, 2023
Jayco, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 Jayco Eagle. The contact stated that the odor of propane fuel was present inside and outside of the trailer whether one or both propane tanks were opened. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, after contacting the manufacturer, the contact was informed that the regulator numbered N-17-41 was not included in the recall. The contact indicated that the same failure listed in the recall had occurred. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Jayco Eagle. The contact stated that the odor of propane fuel was present inside and outside of the trailer whether one or both propane tanks were opened. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, after contacting the manufacturer, the contact was informed that the regulator numbered N-17-41 was not included in the recall. The contact indicated that the same failure listed in the recall had occurred. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Jayco Eagle. The contact stated that the odor of propane fuel was present inside and outside of the trailer whether one or both propane tanks were opened. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, after contacting the manufacturer, the contact was informed that the regulator numbered N-17-41 was not included in the recall. The contact indicated that the same failure listed in the recall had occurred. The failure mileage was unknown.
Mfg Campaign: 11472727
Recall Date: Jul 7, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury