JAYCO EAGLE 2016

Complete listing of complaints and recalls for this vehicle

2
Complaints
4
Recalls

Complaints & Recalls

2 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 16V560000 SAFETY RECALL
3.1K Vehicles Affected
Recall Date: Jul 27, 2016
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Potential Risk:
A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901308
Notice Date: Aug 3, 2016
Recall Date: Jul 27, 2016
Jayco, Inc.
NHTSA Campaign: 16V120000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Feb 29, 2016
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle Half Ton fifth wheels and Eagle travel trailers manufactured April 8, 2015, to February 19, 2016. In the affected trailers, the positive cable (B+) connecting the battery box to the roof-mounted solar panel preparation package may not be protected by a circuit breaker.

Potential Risk:
Without circuit protection, the wire may short circuit, increasing the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and dealers will tie the unprotected circuit into a 30amp circuit breaker, free of charge. The recall began on March 18, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901286.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901286
Notice Date: Mar 18, 2016
Recall Date: Feb 29, 2016
Jayco, Inc.
NHTSA Campaign: 15V685000 SAFETY RECALL
724 Vehicles Affected
Recall Date: Oct 21, 2015
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle Half Ton (HT) fifth wheel trailers manufactured May 19, 2015, to October 8, 2015. The affected vehicles do not have warning labels on the towing hitch to identify the maximum gross vehicle weight rating (GVWR) for towing, maximum tongue weight and towing vehicle braking information.

Potential Risk:
A vehicle operator could unknowingly overload the trailer, which may result in tire or axle failure and increase the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will apply the proper warning label, free of charge. The recall began on December 2, 2015. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901265.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901265
Notice Date: Dec 2, 2015
Recall Date: Oct 21, 2015
Jayco, Inc.
NHTSA Campaign: 15V259000 SAFETY RECALL
2 Vehicles Affected
Recall Date: May 4, 2015
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle FW WB trailers manufactured April 20, 2015, to April 21, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Potential Risk:
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will replace any affected wheel hub, free of charge. The recall began on June 15, 2015. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901238.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901238
Notice Date: Jun 15, 2015
Recall Date: May 4, 2015

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11342431 Other
Jul 30, 2020
Defect Description:

WHEELS

Potential Consequences:

I NOTICED A CRACK IN MY TRAILER RIM. IT HAS 2 SPIKES THAT ARE CRACKED COMPLETELY THROUGH. I THEN INSPECTED MY OTHER 3 TIRES AND FOUND 3 OTHER SPIKES ON ANOTHER TIRE. I IMMEDIATELY PUT ON A SPARE AND DROVE TO A TIRE SHOP TO GET ANOTHER TRAILER WHEEL. THE MANUFACTURER OF THE WHEEL IS HISPEC. THEY ARE LOCATED IN INDIANA NEAR THE RV MANUFACTURERS. THIS IS A HUGE SAFETY ISSUE AND THANKFULLY THE WHEELS DIDN'T COME APART WHILE TRAVELING DOWN THE INTERSTATE WITH MY FAMILY OF 4.*DT*JB*DT*JB

Corrective Action:

I NOTICED A CRACK IN MY TRAILER RIM. IT HAS 2 SPIKES THAT ARE CRACKED COMPLETELY THROUGH. I THEN INSPECTED MY OTHER 3 TIRES AND FOUND 3 OTHER SPIKES ON ANOTHER TIRE. I IMMEDIATELY PUT ON A SPARE AND DROVE TO A TIRE SHOP TO GET ANOTHER TRAILER WHEEL. THE MANUFACTURER OF THE WHEEL IS HISPEC. THEY ARE LOCATED IN INDIANA NEAR THE RV MANUFACTURERS. THIS IS A HUGE SAFETY ISSUE AND THANKFULLY THE WHEELS DIDN'T COME APART WHILE TRAVELING DOWN THE INTERSTATE WITH MY FAMILY OF 4.*DT*JB*DT*JB

Additional Notes:

I NOTICED A CRACK IN MY TRAILER RIM. IT HAS 2 SPIKES THAT ARE CRACKED COMPLETELY THROUGH. I THEN INSPECTED MY OTHER 3 TIRES AND FOUND 3 OTHER SPIKES ON ANOTHER TIRE. I IMMEDIATELY PUT ON A SPARE AND DROVE TO A TIRE SHOP TO GET ANOTHER TRAILER WHEEL. THE MANUFACTURER OF THE WHEEL IS HISPEC. THEY ARE LOCATED IN INDIANA NEAR THE RV MANUFACTURERS. THIS IS A HUGE SAFETY ISSUE AND THANKFULLY THE WHEELS DIDN'T COME APART WHILE TRAVELING DOWN THE INTERSTATE WITH MY FAMILY OF 4.*DT*JB*DT*JB

Manufacturer: JAYCO
Mfg Campaign: 11342431
Notice Date: Jul 30, 2020
Recall Date: Jul 30, 2020
Jayco, Inc.
Campaign: 10914927 Other
Oct 9, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE WIRING FOR THE ELECTRIC BRAKES WERE ROUTED OVER AND WRAPPED AROUND THE SPRINGS. THE WIRES WERE WRAPPED TIGHT ENOUGH THAT THERE WAS NO SLACK IN THE WIRING. THIS CONDITION WOULD EVENTUALLY LEAD TO THE WIRES SHORTING OUT CAUSING A FAILURE IN THE TRAILER'S BRAKING SYSTEM AND POSSIBLY TOW VEHICLE'S BRAKE CONTROLLER. I HAVE REPORTED THIS TO A FACTORY REPRESENTATIVE BUT I'M NOT CONFIDENT THEY UNDERSTAND THE SAFETY IMPLICATIONS. I FOUND THIS CONDITION WHILE INSPECTING THE TRAILER FOR OUR FIRST TRIP AND HAD THE WIRING REROUTED. I DO BELIEVE THAT THIS CONDITION EXISTS ON A LOT OF JAYCO'S PRODUCTS.

Corrective Action:

THE WIRING FOR THE ELECTRIC BRAKES WERE ROUTED OVER AND WRAPPED AROUND THE SPRINGS. THE WIRES WERE WRAPPED TIGHT ENOUGH THAT THERE WAS NO SLACK IN THE WIRING. THIS CONDITION WOULD EVENTUALLY LEAD TO THE WIRES SHORTING OUT CAUSING A FAILURE IN THE TRAILER'S BRAKING SYSTEM AND POSSIBLY TOW VEHICLE'S BRAKE CONTROLLER. I HAVE REPORTED THIS TO A FACTORY REPRESENTATIVE BUT I'M NOT CONFIDENT THEY UNDERSTAND THE SAFETY IMPLICATIONS. I FOUND THIS CONDITION WHILE INSPECTING THE TRAILER FOR OUR FIRST TRIP AND HAD THE WIRING REROUTED. I DO BELIEVE THAT THIS CONDITION EXISTS ON A LOT OF JAYCO'S PRODUCTS.

Additional Notes:

THE WIRING FOR THE ELECTRIC BRAKES WERE ROUTED OVER AND WRAPPED AROUND THE SPRINGS. THE WIRES WERE WRAPPED TIGHT ENOUGH THAT THERE WAS NO SLACK IN THE WIRING. THIS CONDITION WOULD EVENTUALLY LEAD TO THE WIRES SHORTING OUT CAUSING A FAILURE IN THE TRAILER'S BRAKING SYSTEM AND POSSIBLY TOW VEHICLE'S BRAKE CONTROLLER. I HAVE REPORTED THIS TO A FACTORY REPRESENTATIVE BUT I'M NOT CONFIDENT THEY UNDERSTAND THE SAFETY IMPLICATIONS. I FOUND THIS CONDITION WHILE INSPECTING THE TRAILER FOR OUR FIRST TRIP AND HAD THE WIRING REROUTED. I DO BELIEVE THAT THIS CONDITION EXISTS ON A LOT OF JAYCO'S PRODUCTS.

Manufacturer: JAYCO
Mfg Campaign: 10914927
Notice Date: Oct 9, 2016
Recall Date: Oct 9, 2016
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