JAYCO EAGLE HT 2019

Complete listing of complaints and recalls for this vehicle

3
Complaints
1
Recalls

Complaints & Recalls

3 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 19V628000 SAFETY RECALL
870 Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Eagle HT fifth wheel trailers equipped with MORyde Orbital or You Turn Rubber Pin Box Wedge Kits. The pin boxes may have been equipped with bolts 1-3/4" in length when they should be equipped with 2" long bolts.

Potential Risk:
When the pin box is unlocked, the incorrect length bolts may allow the rotating pin box to rotate in two places, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the bolts and replace them as necessary, free of charge. The recall began on September 18, 2019. Owners may contact MORyde customer service at 1-574-293-1581 or Jayco at 1-800-283-8267. Jayco's number for this recall is 9901435.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901435
Notice Date: Sep 18, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

3 Complaints
Jayco, Inc.
Campaign: 11449715 Other
Feb 1, 2022
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2019 Jayco Eagle HT RV. The contact stated that the front tires had experienced excessive wear and tear. The RV was taken to the local dealer who diagnosed that the front axle was bent and needed to be replaced. The cause of the failure was not determined. The RV was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.

Corrective Action:

The contact owns a 2019 Jayco Eagle HT RV. The contact stated that the front tires had experienced excessive wear and tear. The RV was taken to the local dealer who diagnosed that the front axle was bent and needed to be replaced. The cause of the failure was not determined. The RV was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.

Additional Notes:

The contact owns a 2019 Jayco Eagle HT RV. The contact stated that the front tires had experienced excessive wear and tear. The RV was taken to the local dealer who diagnosed that the front axle was bent and needed to be replaced. The cause of the failure was not determined. The RV was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.

Manufacturer: JAYCO
Mfg Campaign: 11449715
Notice Date: Feb 1, 2022
Recall Date: Feb 1, 2022
Jayco, Inc.
Campaign: 11428991 Other
Aug 13, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Jayco Eagle HT. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). A dealer was contacted and informed him that he had the part available to repair the RV however, the contact had to repair the recall himself. The contact then called Rangitsch Brothers RV and Manufactured Home Center (2001 W Broadway St, Missoula, MT 59808) where he was informed that they had to order the part and that they would service the RV under the recall. The manufacturer was notified of the recall and informed him that there was a part shortage and that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Jayco Eagle HT. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). A dealer was contacted and informed him that he had the part available to repair the RV however, the contact had to repair the recall himself. The contact then called Rangitsch Brothers RV and Manufactured Home Center (2001 W Broadway St, Missoula, MT 59808) where he was informed that they had to order the part and that they would service the RV under the recall. The manufacturer was notified of the recall and informed him that there was a part shortage and that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Jayco Eagle HT. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). A dealer was contacted and informed him that he had the part available to repair the RV however, the contact had to repair the recall himself. The contact then called Rangitsch Brothers RV and Manufactured Home Center (2001 W Broadway St, Missoula, MT 59808) where he was informed that they had to order the part and that they would service the RV under the recall. The manufacturer was notified of the recall and informed him that there was a part shortage and that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11428991
Notice Date: Aug 13, 2021
Recall Date: Aug 13, 2021
Jayco, Inc.
Campaign: 11375540 Other
Nov 24, 2020
Defect Description:

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Potential Consequences:

2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS

Corrective Action:

2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS

Additional Notes:

2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS

Manufacturer: JAYCO
Mfg Campaign: 11375540
Notice Date: Nov 24, 2020
Recall Date: Nov 24, 2020

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