Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Eagle HT fifth wheel trailers equipped with MORyde Orbital or You Turn Rubber Pin Box Wedge Kits. The pin boxes may have been equipped with bolts 1-3/4" in length when they should be equipped with 2" long bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901435
Recall Date: Aug 28, 2019
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2019 Jayco Eagle HT RV. The contact stated that the front tires had experienced excessive wear and tear. The RV was taken to the local dealer who diagnosed that the front axle was bent and needed to be replaced. The cause of the failure was not determined. The RV was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2019 Jayco Eagle HT RV. The contact stated that the front tires had experienced excessive wear and tear. The RV was taken to the local dealer who diagnosed that the front axle was bent and needed to be replaced. The cause of the failure was not determined. The RV was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2019 Jayco Eagle HT RV. The contact stated that the front tires had experienced excessive wear and tear. The RV was taken to the local dealer who diagnosed that the front axle was bent and needed to be replaced. The cause of the failure was not determined. The RV was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.
Mfg Campaign: 11449715
Recall Date: Feb 1, 2022
Jayco, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 Jayco Eagle HT. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). A dealer was contacted and informed him that he had the part available to repair the RV however, the contact had to repair the recall himself. The contact then called Rangitsch Brothers RV and Manufactured Home Center (2001 W Broadway St, Missoula, MT 59808) where he was informed that they had to order the part and that they would service the RV under the recall. The manufacturer was notified of the recall and informed him that there was a part shortage and that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Jayco Eagle HT. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). A dealer was contacted and informed him that he had the part available to repair the RV however, the contact had to repair the recall himself. The contact then called Rangitsch Brothers RV and Manufactured Home Center (2001 W Broadway St, Missoula, MT 59808) where he was informed that they had to order the part and that they would service the RV under the recall. The manufacturer was notified of the recall and informed him that there was a part shortage and that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Jayco Eagle HT. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). A dealer was contacted and informed him that he had the part available to repair the RV however, the contact had to repair the recall himself. The contact then called Rangitsch Brothers RV and Manufactured Home Center (2001 W Broadway St, Missoula, MT 59808) where he was informed that they had to order the part and that they would service the RV under the recall. The manufacturer was notified of the recall and informed him that there was a part shortage and that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11428991
Recall Date: Aug 13, 2021
Jayco, Inc.
Defect Description:
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Potential Consequences:
2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS
Corrective Action:
2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS
Additional Notes:
2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS
Mfg Campaign: 11375540
Recall Date: Nov 24, 2020
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