JAYCO ALANTE 2021

Complete listing of complaints and recalls for this vehicle

5
Complaints
3
Recalls

Complaints & Recalls

5 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 23V217000 SAFETY RECALL
19 Vehicles Affected
Recall Date: Mar 30, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.

Potential Risk:
Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 22V-731.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: Ford 22V-731
Notice Date: Apr 24, 2023
Recall Date: Mar 30, 2023
Jayco, Inc.
NHTSA Campaign: 20V667000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Oct 29, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.

Potential Risk:
Excessive surface temperatures can increase the risk of injury to the occupants.
FREE Recall Solution:
Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903527
Notice Date: Dec 28, 2020
Recall Date: Oct 29, 2020
Jayco, Inc.
NHTSA Campaign: 20V662000 SAFETY RECALL
165 Vehicles Affected
Recall Date: Oct 28, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021 Vision, Emblem, Vision XL, Alante, Precept, and Precept Prestige recreational vehicles, equipped with a Power Bedlift System. The bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.

Potential Risk:
If the bed releases unexpectedly from the stowed position while moving, it could contact the driver and possibly block their vision, increasing the risk of a crash and injury.
FREE Recall Solution:
Jayco will notify owners, and dealers will replace the bed motor, free of charge. The recall began November 18, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903525.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903525
Notice Date: Nov 18, 2020
Recall Date: Oct 28, 2020

Consumer Complaints

5 Complaints
Jayco, Inc.
Campaign: 11581018 Other
Apr 3, 2024
Defect Description:

SEATS

Potential Consequences:

Passenger seat missing left side weld. Uploaded two pics, right side is good, left side is missing.

Corrective Action:

Passenger seat missing left side weld. Uploaded two pics, right side is good, left side is missing.

Additional Notes:

Passenger seat missing left side weld. Uploaded two pics, right side is good, left side is missing.

Manufacturer: JAYCO
Mfg Campaign: 11581018
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Jayco, Inc.
Campaign: 11542084 Other
Sep 1, 2023
Defect Description:

SEATS

Potential Consequences:

Bottom bracket Dinette seat screws were not installed. Causing the top bracket to come loose on one side. Factory must have forgotten, built during Covid. Nov, 2020 build date.

Corrective Action:

Bottom bracket Dinette seat screws were not installed. Causing the top bracket to come loose on one side. Factory must have forgotten, built during Covid. Nov, 2020 build date.

Additional Notes:

Bottom bracket Dinette seat screws were not installed. Causing the top bracket to come loose on one side. Factory must have forgotten, built during Covid. Nov, 2020 build date.

Manufacturer: JAYCO
Mfg Campaign: 11542084
Notice Date: Sep 1, 2023
Recall Date: Sep 1, 2023
Jayco, Inc.
Campaign: 11539245 Other
Aug 17, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11539245
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Jayco, Inc.
Campaign: 11539245 Other
Aug 17, 2023
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JAYCO
Mfg Campaign: 11539245
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Jayco, Inc.
Campaign: 11431918 Other
Sep 7, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV back to the local dealer who was unable to diagnose the failure. The manufacturer was informed of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV back to the local dealer who was unable to diagnose the failure. The manufacturer was informed of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV back to the local dealer who was unable to diagnose the failure. The manufacturer was informed of the failure. The failure mileage was unknown.

Manufacturer: JAYCO
Mfg Campaign: 11431918
Notice Date: Sep 7, 2021
Recall Date: Sep 7, 2021

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