Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Ford 22V-731
Recall Date: Mar 30, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903527
Recall Date: Oct 29, 2020
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021 Vision, Emblem, Vision XL, Alante, Precept, and Precept Prestige recreational vehicles, equipped with a Power Bedlift System. The bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903525
Recall Date: Oct 28, 2020
Consumer Complaints
5 ComplaintsJayco, Inc.
Defect Description:
SEATS
Potential Consequences:
Passenger seat missing left side weld. Uploaded two pics, right side is good, left side is missing.
Corrective Action:
Passenger seat missing left side weld. Uploaded two pics, right side is good, left side is missing.
Additional Notes:
Passenger seat missing left side weld. Uploaded two pics, right side is good, left side is missing.
Mfg Campaign: 11581018
Recall Date: Apr 3, 2024
Jayco, Inc.
Defect Description:
SEATS
Potential Consequences:
Bottom bracket Dinette seat screws were not installed. Causing the top bracket to come loose on one side. Factory must have forgotten, built during Covid. Nov, 2020 build date.
Corrective Action:
Bottom bracket Dinette seat screws were not installed. Causing the top bracket to come loose on one side. Factory must have forgotten, built during Covid. Nov, 2020 build date.
Additional Notes:
Bottom bracket Dinette seat screws were not installed. Causing the top bracket to come loose on one side. Factory must have forgotten, built during Covid. Nov, 2020 build date.
Mfg Campaign: 11542084
Recall Date: Sep 1, 2023
Jayco, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11539245
Recall Date: Aug 17, 2023
Jayco, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Jayco Alante RV built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA Campaign Numbers: 21V202000 (Suspension, Power Train) and 22V731000 (Suspension) however, the dealer was unwilling to repair the RV. The contact stated that the manufacturer and the RV dealer were not cooperating with repairing the RV under the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11539245
Recall Date: Aug 17, 2023
Jayco, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV back to the local dealer who was unable to diagnose the failure. The manufacturer was informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV back to the local dealer who was unable to diagnose the failure. The manufacturer was informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV back to the local dealer who was unable to diagnose the failure. The manufacturer was informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11431918
Recall Date: Sep 7, 2021
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