JAYCO ALANTE 2020

Complete listing of complaints and recalls for this vehicle

4
Complaints
3
Recalls

Complaints & Recalls

4 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V204000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Mar 24, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903566
Notice Date: May 3, 2021
Recall Date: Mar 24, 2021
Jayco, Inc.
NHTSA Campaign: 20V667000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Oct 29, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.

Potential Risk:
Excessive surface temperatures can increase the risk of injury to the occupants.
FREE Recall Solution:
Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903527
Notice Date: Dec 28, 2020
Recall Date: Oct 29, 2020
Jayco, Inc.
NHTSA Campaign: 20V337000 SAFETY RECALL
449 Vehicles Affected
Recall Date: Jun 9, 2020
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Potential Risk:
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901508
Notice Date: Jun 15, 2020
Recall Date: Jun 9, 2020

Consumer Complaints

4 Complaints
Jayco, Inc.
Campaign: 11670608 Other
Jul 1, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Corrective Action:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Additional Notes:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Manufacturer: JAYCO
Mfg Campaign: 11670608
Notice Date: Jul 1, 2025
Recall Date: Jul 1, 2025
Jayco, Inc.
Campaign: 11670608 Other
Jul 1, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Corrective Action:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Additional Notes:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Manufacturer: JAYCO
Mfg Campaign: 11670608
Notice Date: Jul 1, 2025
Recall Date: Jul 1, 2025
Jayco, Inc.
Campaign: 11670608 Other
Jul 1, 2025
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Corrective Action:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Additional Notes:

Our Alante's front reading lights and dome light over the bunk quit working. We found a blown fuse, new fuse blows immediately. Repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. Problem is a manufacturing defect. The installer routed the wires improperly and the inspector never caught it. These wires were shorting-out behind an enclosed area. In the interest of Safety, taking into consideration the fact- arcing/shorting wires could easily start a fire that would be impossible to extinguish (fire would be inaccessible without tools) we feel a complaint is justified. Photographic evidence available Vehicle has been repaired Manufacturer is uncooperative/uninterested in problem, Police, insurance are not applicable Fuse for lights first blew in July, 2024

Manufacturer: JAYCO
Mfg Campaign: 11670608
Notice Date: Jul 1, 2025
Recall Date: Jul 1, 2025
Jayco, Inc.
Campaign: 11341242 Other
Jul 24, 2020
Defect Description:

STEERING

Potential Consequences:

AFTER DELIVERY OF THE NEW VEHICLE IS WAS DETERMINED THAT THE VEHICLE PULLS TO THE RIGHT AND WAS HARD TO STEER. TOE AND CASTER ALIGNMENT WERE FOUND OUT OF SPECIFICATION AND THE STEERING WHEEL ALIGNMENT WAS TWO SPLINES OFF. NEITHER FORD OR JAYCO WILL HONOR A WARRANTY CLAIM. FORD SAYS THEIR CHASSIS WARRANTY DOES NOT APPLY AFTER A MOTORHOME IS INSTALLED BY JAYCO AND JAYCO DOES NOT WARRANTY THE FORD CHASSIS

Corrective Action:

AFTER DELIVERY OF THE NEW VEHICLE IS WAS DETERMINED THAT THE VEHICLE PULLS TO THE RIGHT AND WAS HARD TO STEER. TOE AND CASTER ALIGNMENT WERE FOUND OUT OF SPECIFICATION AND THE STEERING WHEEL ALIGNMENT WAS TWO SPLINES OFF. NEITHER FORD OR JAYCO WILL HONOR A WARRANTY CLAIM. FORD SAYS THEIR CHASSIS WARRANTY DOES NOT APPLY AFTER A MOTORHOME IS INSTALLED BY JAYCO AND JAYCO DOES NOT WARRANTY THE FORD CHASSIS

Additional Notes:

AFTER DELIVERY OF THE NEW VEHICLE IS WAS DETERMINED THAT THE VEHICLE PULLS TO THE RIGHT AND WAS HARD TO STEER. TOE AND CASTER ALIGNMENT WERE FOUND OUT OF SPECIFICATION AND THE STEERING WHEEL ALIGNMENT WAS TWO SPLINES OFF. NEITHER FORD OR JAYCO WILL HONOR A WARRANTY CLAIM. FORD SAYS THEIR CHASSIS WARRANTY DOES NOT APPLY AFTER A MOTORHOME IS INSTALLED BY JAYCO AND JAYCO DOES NOT WARRANTY THE FORD CHASSIS

Manufacturer: JAYCO
Mfg Campaign: 11341242
Notice Date: Jul 24, 2020
Recall Date: Jul 24, 2020

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