JAYCO ALANTE 2018

Complete listing of complaints and recalls for this vehicle

4
Complaints
4
Recalls

Complaints & Recalls

4 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 19V270000 SAFETY RECALL
4.5K Vehicles Affected
Recall Date: Apr 2, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.

Potential Risk:
If the wiring in the circuit overheats, it can increase the risk of fire.
FREE Recall Solution:
Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903432
Notice Date: Apr 16, 2019
Recall Date: Apr 2, 2019
Jayco, Inc.
NHTSA Campaign: 18V570000 SAFETY RECALL
327 Vehicles Affected
Recall Date: Aug 30, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante vehicles. The leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak.

Potential Risk:
The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. The recall began September 13, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903407.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903407
Notice Date: Sep 13, 2018
Recall Date: Aug 30, 2018
Jayco, Inc.
NHTSA Campaign: 18V451000 SAFETY RECALL
49 Vehicles Affected
Recall Date: Jul 5, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Potential Risk:
An overloaded vehicle has an increased risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903405
Notice Date: Aug 22, 2018
Recall Date: Jul 5, 2018
Jayco, Inc.
NHTSA Campaign: 18V297000 SAFETY RECALL
998 Vehicles Affected
Recall Date: May 4, 2018
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."

Potential Risk:
Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903378
Notice Date: Jun 29, 2018
Recall Date: May 4, 2018

Consumer Complaints

4 Complaints
Jayco, Inc.
Campaign: 11437622 Other
Oct 21, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Corrective Action:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Additional Notes:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Manufacturer: JAYCO
Mfg Campaign: 11437622
Notice Date: Oct 21, 2021
Recall Date: Oct 21, 2021
Jayco, Inc.
Campaign: 11437622 Other
Oct 21, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Corrective Action:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Additional Notes:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Manufacturer: JAYCO
Mfg Campaign: 11437622
Notice Date: Oct 21, 2021
Recall Date: Oct 21, 2021
Jayco, Inc.
Campaign: 11437622 Other
Oct 21, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Corrective Action:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Additional Notes:

Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.

Manufacturer: JAYCO
Mfg Campaign: 11437622
Notice Date: Oct 21, 2021
Recall Date: Oct 21, 2021
Jayco, Inc.
Campaign: 11289342 Other
Dec 16, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE WINDSHIELD WIPER ON THE DRIVER'S SIDE SLAMS ACROSS THE WINDSHIELD AND IS DAMAGING THE WINDSHIELD WHEN EXCEEDING 36 MPH. THIS IS A DANGEROUS SITUATION WHEN AT HIGHWAY SPEEDS AND NOT BEING ABLE TO MAINTAIN HIGHWAYS SPEEDS. PLUS THE WINDSHIELD IS BEING DAMAGED AND THE INTEGRITY OF WINDSHIELD MAY BECOME IN QUESTION. JAYCO HAD A RECALL FOR 2018 MODELS, BUT MANY WITH 2017 MODELS ALSO HAVE THE SAME ISSUE. I CONTACTED JAYCO AND JAYCO SAYS NOT UNDER THE RECALL, BUT YET MANY ARE HAVING THE SAME ISSUE WITH THE MOTORHOMES OUTSIDE OF THE RECALL DATES.

Corrective Action:

THE WINDSHIELD WIPER ON THE DRIVER'S SIDE SLAMS ACROSS THE WINDSHIELD AND IS DAMAGING THE WINDSHIELD WHEN EXCEEDING 36 MPH. THIS IS A DANGEROUS SITUATION WHEN AT HIGHWAY SPEEDS AND NOT BEING ABLE TO MAINTAIN HIGHWAYS SPEEDS. PLUS THE WINDSHIELD IS BEING DAMAGED AND THE INTEGRITY OF WINDSHIELD MAY BECOME IN QUESTION. JAYCO HAD A RECALL FOR 2018 MODELS, BUT MANY WITH 2017 MODELS ALSO HAVE THE SAME ISSUE. I CONTACTED JAYCO AND JAYCO SAYS NOT UNDER THE RECALL, BUT YET MANY ARE HAVING THE SAME ISSUE WITH THE MOTORHOMES OUTSIDE OF THE RECALL DATES.

Additional Notes:

THE WINDSHIELD WIPER ON THE DRIVER'S SIDE SLAMS ACROSS THE WINDSHIELD AND IS DAMAGING THE WINDSHIELD WHEN EXCEEDING 36 MPH. THIS IS A DANGEROUS SITUATION WHEN AT HIGHWAY SPEEDS AND NOT BEING ABLE TO MAINTAIN HIGHWAYS SPEEDS. PLUS THE WINDSHIELD IS BEING DAMAGED AND THE INTEGRITY OF WINDSHIELD MAY BECOME IN QUESTION. JAYCO HAD A RECALL FOR 2018 MODELS, BUT MANY WITH 2017 MODELS ALSO HAVE THE SAME ISSUE. I CONTACTED JAYCO AND JAYCO SAYS NOT UNDER THE RECALL, BUT YET MANY ARE HAVING THE SAME ISSUE WITH THE MOTORHOMES OUTSIDE OF THE RECALL DATES.

Manufacturer: JAYCO
Mfg Campaign: 11289342
Notice Date: Dec 16, 2019
Recall Date: Dec 16, 2019

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