JAYCO ALANTE 2017

Complete listing of complaints and recalls for this vehicle

5
Complaints
3
Recalls

Complaints & Recalls

5 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 19V706000 SAFETY RECALL
190 Vehicles Affected
Recall Date: Oct 3, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2016-2017 Alante motorhomes built on Ford F53 chassis. A heat shield may have not have been installed, allowing the hydraulic lines to be exposed to excessive heat.

Potential Risk:
Excessive heat can melt hydraulic lines, increasing the risk of a fire.
FREE Recall Solution:
Jayco will notify owners, and dealers will install aftermarket heat shields to the chassis, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903442.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903442
Notice Date: Nov 14, 2019
Recall Date: Oct 3, 2019
Jayco, Inc.
NHTSA Campaign: 19V270000 SAFETY RECALL
4.5K Vehicles Affected
Recall Date: Apr 2, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.

Potential Risk:
If the wiring in the circuit overheats, it can increase the risk of fire.
FREE Recall Solution:
Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903432
Notice Date: Apr 16, 2019
Recall Date: Apr 2, 2019
Jayco, Inc.
NHTSA Campaign: 16V561000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jul 27, 2016
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Alante and Precept motorhomes manufactured October 13, 2014, to June 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.

Potential Risk:
If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
FREE Recall Solution:
Jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on August 16, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903310.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9903310
Notice Date: Aug 16, 2016
Recall Date: Jul 27, 2016

Consumer Complaints

5 Complaints
Jayco, Inc.
Campaign: 11631200 Other
Dec 17, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Jayco Alante RV. The contact stated while driving at an undisclosed speed, the RV was shaking abnormally. The contact stopped and parked the RV and performed an inspection. The contact became aware that the four passenger’s side braces used to connect the body to the subframe of the RV were fractured. In addition, the contact stated that due to the failure, the RV was leaning to the passenger’s side. The contact stated that the dealers had refused to diagnose or repair the RV because of the fiberglass part. The RV had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.

Corrective Action:

The contact owns a 2017 Jayco Alante RV. The contact stated while driving at an undisclosed speed, the RV was shaking abnormally. The contact stopped and parked the RV and performed an inspection. The contact became aware that the four passenger’s side braces used to connect the body to the subframe of the RV were fractured. In addition, the contact stated that due to the failure, the RV was leaning to the passenger’s side. The contact stated that the dealers had refused to diagnose or repair the RV because of the fiberglass part. The RV had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.

Additional Notes:

The contact owns a 2017 Jayco Alante RV. The contact stated while driving at an undisclosed speed, the RV was shaking abnormally. The contact stopped and parked the RV and performed an inspection. The contact became aware that the four passenger’s side braces used to connect the body to the subframe of the RV were fractured. In addition, the contact stated that due to the failure, the RV was leaning to the passenger’s side. The contact stated that the dealers had refused to diagnose or repair the RV because of the fiberglass part. The RV had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.

Manufacturer: JAYCO
Mfg Campaign: 11631200
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Jayco, Inc.
Campaign: 11289347 Other
Dec 16, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN RUNNING THE REFRIGERATOR, NORCOLD MODEL 1210, ON PROPANE, THE REFRIGERATOR STARTED MAKING A LOUD SOUND AND THE WOOD PANEL ON SIDE OF REFRIGERATOR BECAME VERY HOT, THUS BECOMING A FIRE HAZARD. I TURNED OFF THE PROPANE FOR I WAS FEARFUL OF THE WOOD PANEL BECOMING INFLAMED.

Corrective Action:

WHEN RUNNING THE REFRIGERATOR, NORCOLD MODEL 1210, ON PROPANE, THE REFRIGERATOR STARTED MAKING A LOUD SOUND AND THE WOOD PANEL ON SIDE OF REFRIGERATOR BECAME VERY HOT, THUS BECOMING A FIRE HAZARD. I TURNED OFF THE PROPANE FOR I WAS FEARFUL OF THE WOOD PANEL BECOMING INFLAMED.

Additional Notes:

WHEN RUNNING THE REFRIGERATOR, NORCOLD MODEL 1210, ON PROPANE, THE REFRIGERATOR STARTED MAKING A LOUD SOUND AND THE WOOD PANEL ON SIDE OF REFRIGERATOR BECAME VERY HOT, THUS BECOMING A FIRE HAZARD. I TURNED OFF THE PROPANE FOR I WAS FEARFUL OF THE WOOD PANEL BECOMING INFLAMED.

Manufacturer: JAYCO
Mfg Campaign: 11289347
Notice Date: Dec 16, 2019
Recall Date: Dec 16, 2019
Jayco, Inc.
Campaign: 11165683 Other
Jan 3, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WHILE TRAVELING AT HIGHWAY SPEED (65) ENCOUNTERED HEAVY RAINFALL, TURNED WIPERS TO HIGH, WITHIN 3 SWIPES DRIVER SIDE WIPER FLIPS OFF WINDSHIELD ON LEFT, FLIES BACK TO MIDDLE OF WINDSHIELD OF DRIVER SIDE WITHOUT CLEARING WINDOW. WIPER NOW APPEARS TO BE "BROKEN" IN THAT IT ONLY CLEARS TOTAL WINDOW WHILE IN STOPPED POSITION, ANY MOVEMENT FORWARD BY RV STARTS THE FLIP OFF WINDSHIELD. INVESTIGATION SHOWS THE ENTIRE WIPER MECHANISM IS ROTATING ON ITS MOUNTING. THIS PROBLEM APPARENTLY HAPPENED TO THE ALANTE ON THE ORIGINAL TRIP TO BE DELIVERED FOR SALE IN MONTANA. WE WERE TOLD "IT WAS FIXED".

Corrective Action:

WHILE TRAVELING AT HIGHWAY SPEED (65) ENCOUNTERED HEAVY RAINFALL, TURNED WIPERS TO HIGH, WITHIN 3 SWIPES DRIVER SIDE WIPER FLIPS OFF WINDSHIELD ON LEFT, FLIES BACK TO MIDDLE OF WINDSHIELD OF DRIVER SIDE WITHOUT CLEARING WINDOW. WIPER NOW APPEARS TO BE "BROKEN" IN THAT IT ONLY CLEARS TOTAL WINDOW WHILE IN STOPPED POSITION, ANY MOVEMENT FORWARD BY RV STARTS THE FLIP OFF WINDSHIELD. INVESTIGATION SHOWS THE ENTIRE WIPER MECHANISM IS ROTATING ON ITS MOUNTING. THIS PROBLEM APPARENTLY HAPPENED TO THE ALANTE ON THE ORIGINAL TRIP TO BE DELIVERED FOR SALE IN MONTANA. WE WERE TOLD "IT WAS FIXED".

Additional Notes:

WHILE TRAVELING AT HIGHWAY SPEED (65) ENCOUNTERED HEAVY RAINFALL, TURNED WIPERS TO HIGH, WITHIN 3 SWIPES DRIVER SIDE WIPER FLIPS OFF WINDSHIELD ON LEFT, FLIES BACK TO MIDDLE OF WINDSHIELD OF DRIVER SIDE WITHOUT CLEARING WINDOW. WIPER NOW APPEARS TO BE "BROKEN" IN THAT IT ONLY CLEARS TOTAL WINDOW WHILE IN STOPPED POSITION, ANY MOVEMENT FORWARD BY RV STARTS THE FLIP OFF WINDSHIELD. INVESTIGATION SHOWS THE ENTIRE WIPER MECHANISM IS ROTATING ON ITS MOUNTING. THIS PROBLEM APPARENTLY HAPPENED TO THE ALANTE ON THE ORIGINAL TRIP TO BE DELIVERED FOR SALE IN MONTANA. WE WERE TOLD "IT WAS FIXED".

Manufacturer: JAYCO
Mfg Campaign: 11165683
Notice Date: Jan 3, 2019
Recall Date: Jan 3, 2019
Jayco, Inc.
Campaign: 11032104 Other
Oct 6, 2017
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2017 JAYCO ALANTE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY VEERED FROM LEFT TO RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT AND THE STEERING NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 720. THE VIN WAS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2017 JAYCO ALANTE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY VEERED FROM LEFT TO RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT AND THE STEERING NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 720. THE VIN WAS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2017 JAYCO ALANTE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY VEERED FROM LEFT TO RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT AND THE STEERING NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 720. THE VIN WAS NOT AVAILABLE.

Manufacturer: JAYCO
Mfg Campaign: 11032104
Notice Date: Oct 6, 2017
Recall Date: Oct 6, 2017
Jayco, Inc.
Campaign: 11002764 Other
Jul 3, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I SMELLED BURNING RUBBER WHILE DRIVING ON I40 GOING TO ARIZONA FROM CALIFORNIA, I PARKED THE VEHICLE TO A REST STOP. WHEN I INSPECTED THE VEHICLE THE COMPARTMENT/STORAGE FLOORING IS UNEVEN, WHEN I INSPECTED THE UNDERNEATH PART I SAW PLASTIC PARTS MELTED TO THE CATALYTIC CONVERTER, NO FIRE BUT IT CREATED A HOLE 6X6 IN DIAMETER. I EMAILED THE DEALER AND WAITING FOR REPLY, THIS HAPPEN FRIDAY JUNE 30TH 2017.

Corrective Action:

I SMELLED BURNING RUBBER WHILE DRIVING ON I40 GOING TO ARIZONA FROM CALIFORNIA, I PARKED THE VEHICLE TO A REST STOP. WHEN I INSPECTED THE VEHICLE THE COMPARTMENT/STORAGE FLOORING IS UNEVEN, WHEN I INSPECTED THE UNDERNEATH PART I SAW PLASTIC PARTS MELTED TO THE CATALYTIC CONVERTER, NO FIRE BUT IT CREATED A HOLE 6X6 IN DIAMETER. I EMAILED THE DEALER AND WAITING FOR REPLY, THIS HAPPEN FRIDAY JUNE 30TH 2017.

Additional Notes:

I SMELLED BURNING RUBBER WHILE DRIVING ON I40 GOING TO ARIZONA FROM CALIFORNIA, I PARKED THE VEHICLE TO A REST STOP. WHEN I INSPECTED THE VEHICLE THE COMPARTMENT/STORAGE FLOORING IS UNEVEN, WHEN I INSPECTED THE UNDERNEATH PART I SAW PLASTIC PARTS MELTED TO THE CATALYTIC CONVERTER, NO FIRE BUT IT CREATED A HOLE 6X6 IN DIAMETER. I EMAILED THE DEALER AND WAITING FOR REPLY, THIS HAPPEN FRIDAY JUNE 30TH 2017.

Manufacturer: JAYCO
Mfg Campaign: 11002764
Notice Date: Jul 3, 2017
Recall Date: Jul 3, 2017

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