Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 XF Sportbrake vehicles. The Supplemental Restraint System (SRS) calibration may be incorrect, possibly causing the frontal air bags to deploy improperly in a low speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H090
Recall Date: Feb 15, 2018
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H081
Recall Date: Feb 2, 2018
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H056
Recall Date: Oct 26, 2017
Consumer Complaints
2 ComplaintsJaguar Cars, Ltd.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2018 Jaguar XF. The contact stated that while driving approximately 65-70 mph on the highway, the gear fault indicator light illuminated. The transaxle fractured and the vehicle failed to accelerate. The contact was able to move to the shoulder. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The approximate failure mileage was 87, 827.
Corrective Action:
The contact owns a 2018 Jaguar XF. The contact stated that while driving approximately 65-70 mph on the highway, the gear fault indicator light illuminated. The transaxle fractured and the vehicle failed to accelerate. The contact was able to move to the shoulder. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The approximate failure mileage was 87, 827.
Additional Notes:
The contact owns a 2018 Jaguar XF. The contact stated that while driving approximately 65-70 mph on the highway, the gear fault indicator light illuminated. The transaxle fractured and the vehicle failed to accelerate. The contact was able to move to the shoulder. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The approximate failure mileage was 87, 827.
Mfg Campaign: 11443272
Recall Date: Dec 9, 2021
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear left hand door will not close fully or lock. The door is ajar. The door could open at any time, and during an accident, since it is not latched, would produce results unlike the approved tested vehicle. This is the second time the latch has failed in less than 6 months and will leave the vehicle unsafe to drive. The vehicle has less than 16,000 miles and is stored inside. There is an indicator on the dash showing the door is not closed.
Corrective Action:
The rear left hand door will not close fully or lock. The door is ajar. The door could open at any time, and during an accident, since it is not latched, would produce results unlike the approved tested vehicle. This is the second time the latch has failed in less than 6 months and will leave the vehicle unsafe to drive. The vehicle has less than 16,000 miles and is stored inside. There is an indicator on the dash showing the door is not closed.
Additional Notes:
The rear left hand door will not close fully or lock. The door is ajar. The door could open at any time, and during an accident, since it is not latched, would produce results unlike the approved tested vehicle. This is the second time the latch has failed in less than 6 months and will leave the vehicle unsafe to drive. The vehicle has less than 16,000 miles and is stored inside. There is an indicator on the dash showing the door is not closed.
Mfg Campaign: 11420814
Recall Date: Jun 14, 2021
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