JAGUAR XF 2017

Complete listing of complaints and recalls for this vehicle

6
Complaints
2
Recalls

Complaints & Recalls

6 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jaguar Land Rover North America, Llc
NHTSA Campaign: 17V678000 SAFETY RECALL
7K Vehicles Affected
Recall Date: Oct 26, 2017
Safety Issue:

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Potential Risk:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
FREE Recall Solution:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAGUAR dealer to schedule your FREE recall repair.
Manufacturer: JAGUAR
Mfg Campaign: H056
Notice Date: Dec 15, 2017
Recall Date: Oct 26, 2017
Jaguar Land Rover North America, Llc
NHTSA Campaign: 17V084000 SAFETY RECALL
9 Vehicles Affected
Recall Date: Feb 9, 2017
Safety Issue:

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XF vehicles. The affected vehicles may have a cracked left hand inner sill panel. In the event of a crash involving a left hand impact, the cracked sill panel may result in the underfloor fuel lines rupturing and leaking fuel.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Jaguar will notify owners, and dealers will inspect the vehicle's left inner sill panel. If cracks are found, Jaguar will repurchase the vehicle and supply the customer with a new vehicle, free of charge. The recall began April 7, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is K458.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JAGUAR dealer to schedule your FREE recall repair.
Manufacturer: JAGUAR
Mfg Campaign: K458
Notice Date: Apr 3, 2017
Recall Date: Feb 9, 2017

Consumer Complaints

6 Complaints
Jaguar Cars, Ltd.
Campaign: 11470376 Other
Jun 22, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Corrective Action:

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Additional Notes:

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Manufacturer: JAGUAR
Mfg Campaign: 11470376
Notice Date: Jun 22, 2022
Recall Date: Jun 22, 2022
Jaguar Cars, Ltd.
Campaign: 11470376 Other
Jun 22, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Corrective Action:

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Additional Notes:

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Manufacturer: JAGUAR
Mfg Campaign: 11470376
Notice Date: Jun 22, 2022
Recall Date: Jun 22, 2022
Jaguar Land Rover North America, Llc
Campaign: 11378235 Other
1 Vehicles Affected
Dec 7, 2020
Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.

Corrective Action:

TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.

Additional Notes:

TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.

Manufacturer: JAGUAR
Mfg Campaign: 11378235
Notice Date: Dec 7, 2020
Recall Date: Dec 7, 2020
Jaguar Cars, Ltd.
Campaign: 11231399 Other
Jul 12, 2019
Defect Description:

TIRES

Potential Consequences:

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

Corrective Action:

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

Additional Notes:

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

Manufacturer: JAGUAR
Mfg Campaign: 11231399
Notice Date: Jul 12, 2019
Recall Date: Jul 12, 2019
Jaguar Cars, Ltd.
Campaign: 11231399 Other
Jul 12, 2019
Defect Description:

WHEELS

Potential Consequences:

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

Corrective Action:

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

Additional Notes:

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

Manufacturer: JAGUAR
Mfg Campaign: 11231399
Notice Date: Jul 12, 2019
Recall Date: Jul 12, 2019
Jaguar Cars, Ltd.
Campaign: 10954185 Other
Feb 13, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 JAGUAR XF. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT FAILED TO PROVIDE A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

Corrective Action:

TL* THE CONTACT OWNS A 2017 JAGUAR XF. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT FAILED TO PROVIDE A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

Additional Notes:

TL* THE CONTACT OWNS A 2017 JAGUAR XF. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT FAILED TO PROVIDE A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

Manufacturer: JAGUAR
Mfg Campaign: 10954185
Notice Date: Feb 13, 2017
Recall Date: Feb 13, 2017

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