ISUZU NRR 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
7
Recalls

Complaints & Recalls

1 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 21V194000 SAFETY RECALL
258 Vehicles Affected
Recall Date: Mar 19, 2021
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Potential Risk:
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
FREE Recall Solution:
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Mfg Campaign: V2103
Notice Date: Apr 23, 2021
Recall Date: Mar 19, 2021
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 17V726000 SAFETY RECALL
69.1K Vehicles Affected
Recall Date: Nov 14, 2017
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Mfg Campaign: V1705
Notice Date: Jan 11, 2018
Recall Date: Nov 14, 2017
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 17V191000 SAFETY RECALL
97K Vehicles Affected
Recall Date: Mar 21, 2017
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.

Potential Risk:
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
FREE Recall Solution:
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Notice Date: Apr 19, 2017
Recall Date: Mar 21, 2017
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 17V105000 SAFETY RECALL
21K Vehicles Affected
Recall Date: Feb 17, 2017
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.

Potential Risk:
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
FREE Recall Solution:
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Notice Date: Apr 17, 2017
Recall Date: Feb 17, 2017

Consumer Complaints

1 Complaint
Isuzu Motors Limited
Campaign: 11099942 Other
Jun 5, 2018
Defect Description:

AIR BAGS

Potential Consequences:

ISUZU NRR VS RIGHT REAR OF A TRACTOR OF A TRACTOR TRAILER COMBINATION. THE ISUZU'S BUMPER TRAVELED UNDER THE TRACTOR AND FULL IMPACT WAS THROUGH THE "A" PILLAR AREA OF THE ISUZU NRR CAB. *TT *JS

Corrective Action:

ISUZU NRR VS RIGHT REAR OF A TRACTOR OF A TRACTOR TRAILER COMBINATION. THE ISUZU'S BUMPER TRAVELED UNDER THE TRACTOR AND FULL IMPACT WAS THROUGH THE "A" PILLAR AREA OF THE ISUZU NRR CAB. *TT *JS

Additional Notes:

ISUZU NRR VS RIGHT REAR OF A TRACTOR OF A TRACTOR TRAILER COMBINATION. THE ISUZU'S BUMPER TRAVELED UNDER THE TRACTOR AND FULL IMPACT WAS THROUGH THE "A" PILLAR AREA OF THE ISUZU NRR CAB. *TT *JS

Manufacturer: ISUZU
Mfg Campaign: 11099942
Notice Date: Jun 5, 2018
Recall Date: Jun 5, 2018
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