Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Isuzu Technical Center Of America, Inc.
Safety Issue:
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V2002
Recall Date: Apr 3, 2020
Isuzu Technical Center Of America, Inc.
Safety Issue:
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V2001
Recall Date: Jan 17, 2020
Diesel Modification Center Llc.
Safety Issue:
Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 18, 2019
Unicell Body Company Inc.
Safety Issue:
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 11, 2019
Consumer Complaints
1 ComplaintIsuzu Motors Limited
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND BOTH FRONT TIRES WERE REPLACED. THE CONTACT CALLED SOUTH BAY TRUCK CENTER LOCATED AT 7327001005, CARSON, CA 90746, (310)984-3950, AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT STATED THERE WERE SEVERAL OTHER SIMILAR COMPANY VEHICLES EQUIPPED WITH THE SAME TIRES THAT EXHIBITED BUBBLES TO THE SIDEWALL OF THE TIRES. SEVERAL OF THE TIRES WERE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT INCLUDED. *LN THE CONSUMER STATED THERE IS A FOURTH AND FIFTH TIRE FAILURE. *TR*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND BOTH FRONT TIRES WERE REPLACED. THE CONTACT CALLED SOUTH BAY TRUCK CENTER LOCATED AT 7327001005, CARSON, CA 90746, (310)984-3950, AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT STATED THERE WERE SEVERAL OTHER SIMILAR COMPANY VEHICLES EQUIPPED WITH THE SAME TIRES THAT EXHIBITED BUBBLES TO THE SIDEWALL OF THE TIRES. SEVERAL OF THE TIRES WERE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT INCLUDED. *LN THE CONSUMER STATED THERE IS A FOURTH AND FIFTH TIRE FAILURE. *TR*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND BOTH FRONT TIRES WERE REPLACED. THE CONTACT CALLED SOUTH BAY TRUCK CENTER LOCATED AT 7327001005, CARSON, CA 90746, (310)984-3950, AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT STATED THERE WERE SEVERAL OTHER SIMILAR COMPANY VEHICLES EQUIPPED WITH THE SAME TIRES THAT EXHIBITED BUBBLES TO THE SIDEWALL OF THE TIRES. SEVERAL OF THE TIRES WERE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT INCLUDED. *LN THE CONSUMER STATED THERE IS A FOURTH AND FIFTH TIRE FAILURE. *TR*DT*JB
Mfg Campaign: 11329335
Recall Date: Jun 17, 2020
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