ISUZU FTR 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
9
Recalls

Complaints & Recalls

1 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Isuzu Motors Limited
NHTSA Campaign: 24V157000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Feb 28, 2024
Safety Issue:

Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Potential Risk:
Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2401.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Mfg Campaign: V2401
Notice Date: Apr 8, 2024
Recall Date: Feb 28, 2024
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 21V861000 SAFETY RECALL
5.7K Vehicles Affected
Recall Date: Nov 5, 2021
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Potential Risk:
An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Notice Date: Feb 28, 2022
Recall Date: Nov 5, 2021
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 20V554000 SAFETY RECALL
4.4K Vehicles Affected
Recall Date: Sep 11, 2020
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Potential Risk:
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
FREE Recall Solution:
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Mfg Campaign: V2004
Notice Date: Oct 9, 2020
Recall Date: Sep 11, 2020
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 20V195000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Apr 3, 2020
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.

Potential Risk:
Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.
FREE Recall Solution:
Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Mfg Campaign: V2003
Notice Date: May 15, 2020
Recall Date: Apr 3, 2020
Isuzu Technical Center Of America, Inc.
NHTSA Campaign: 19V467000 SAFETY RECALL
3.9K Vehicles Affected
Recall Date: Jun 18, 2019
Safety Issue:

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.

Potential Risk:
If the vehicle's turning radius is increased, there is an increased risk of a crash.
FREE Recall Solution:
Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ISUZU dealer to schedule your FREE recall repair.
Manufacturer: ISUZU
Mfg Campaign: V1902
Notice Date: Jul 19, 2019
Recall Date: Jun 18, 2019

Consumer Complaints

1 Complaint
Isuzu Motors Limited
Campaign: 11375014 Other
Nov 17, 2020
Defect Description:

STEERING

Potential Consequences:

THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.

Corrective Action:

THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.

Additional Notes:

THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.

Manufacturer: ISUZU
Mfg Campaign: 11375014
Notice Date: Nov 17, 2020
Recall Date: Nov 17, 2020
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