Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Maintainer Corporation Of Iowa, Inc.
Safety Issue:
Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling certain modified 2019-2020 International CV 515 and Chevrolet Silverado tow vehicles equipped with Allison 2700 series transmissions with Chelsea Power Take Offs (PTO). The PTOs were installed incorrectly and as a result, the attachment hardware may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 8, 2020
Consumer Complaints
3 ComplaintsInternational Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact's company owns a 2020 Chevrolet Silverado. The contact stated that a driver was driving the company vehicle, and as he approached a traffic signal, he reported that the brakes had failed and the speed was unknown. The contact stated that the driver managed to turn the vehicle to the right off of the roadway to avoid cross traffic and went down a slight embankment. The front end of the vehicle crashed into the bottom of the embankment. The front axle was sheared from the vehicle, the hood was crushed. The contact stated that the vehicle was towing an enclosed trailer that had tipped over. The contact stated that including the driver there were six total people in the vehicle. The driver's leg had been pinned by a damaged brake and accelerator pedals, and the driver's left leg had been broken. The driver also had cuts and abrasions to his face and arms and had pain in his chest. The air bags in the front and the side air bags had deployed. Passenger 2 had abrasions to his head and face and had injured his mouth. Passenger 2 also had rib pain on the left side, left knee pain, and a fractured left leg. Passenger 3 had sprained a shoulder and arm (unknown arm). Passenger 4 had back pain and no other injuries. Passenger 5 had suffered abrasions and cuts to arms and bruising to arms and legs, and refused to be transported by ambulance to the emergency room, however, he did seek medical attention the following day. The other 5, driver included, were transported by ambulance to the emergency room. A second vehicle which had been in the cross traffic had had its rear bumper sheared off by the contact's vehicle's left driver's side. The contact stated that only two of the three people in the vehicle were taken by ambulance to the emergency room, and injuries were not reported. The police were on the scene and filed a report. The vehicle had been towed away to an impound lot. The vehicle had not been repaired. The contact had received NHTSA Campaign Number: TBD Manufacturer Recall Number: N222375270 (Service Brak
Corrective Action:
The contact's company owns a 2020 Chevrolet Silverado. The contact stated that a driver was driving the company vehicle, and as he approached a traffic signal, he reported that the brakes had failed and the speed was unknown. The contact stated that the driver managed to turn the vehicle to the right off of the roadway to avoid cross traffic and went down a slight embankment. The front end of the vehicle crashed into the bottom of the embankment. The front axle was sheared from the vehicle, the hood was crushed. The contact stated that the vehicle was towing an enclosed trailer that had tipped over. The contact stated that including the driver there were six total people in the vehicle. The driver's leg had been pinned by a damaged brake and accelerator pedals, and the driver's left leg had been broken. The driver also had cuts and abrasions to his face and arms and had pain in his chest. The air bags in the front and the side air bags had deployed. Passenger 2 had abrasions to his head and face and had injured his mouth. Passenger 2 also had rib pain on the left side, left knee pain, and a fractured left leg. Passenger 3 had sprained a shoulder and arm (unknown arm). Passenger 4 had back pain and no other injuries. Passenger 5 had suffered abrasions and cuts to arms and bruising to arms and legs, and refused to be transported by ambulance to the emergency room, however, he did seek medical attention the following day. The other 5, driver included, were transported by ambulance to the emergency room. A second vehicle which had been in the cross traffic had had its rear bumper sheared off by the contact's vehicle's left driver's side. The contact stated that only two of the three people in the vehicle were taken by ambulance to the emergency room, and injuries were not reported. The police were on the scene and filed a report. The vehicle had been towed away to an impound lot. The vehicle had not been repaired. The contact had received NHTSA Campaign Number: TBD Manufacturer Recall Number: N222375270 (Service Brak
Additional Notes:
The contact's company owns a 2020 Chevrolet Silverado. The contact stated that a driver was driving the company vehicle, and as he approached a traffic signal, he reported that the brakes had failed and the speed was unknown. The contact stated that the driver managed to turn the vehicle to the right off of the roadway to avoid cross traffic and went down a slight embankment. The front end of the vehicle crashed into the bottom of the embankment. The front axle was sheared from the vehicle, the hood was crushed. The contact stated that the vehicle was towing an enclosed trailer that had tipped over. The contact stated that including the driver there were six total people in the vehicle. The driver's leg had been pinned by a damaged brake and accelerator pedals, and the driver's left leg had been broken. The driver also had cuts and abrasions to his face and arms and had pain in his chest. The air bags in the front and the side air bags had deployed. Passenger 2 had abrasions to his head and face and had injured his mouth. Passenger 2 also had rib pain on the left side, left knee pain, and a fractured left leg. Passenger 3 had sprained a shoulder and arm (unknown arm). Passenger 4 had back pain and no other injuries. Passenger 5 had suffered abrasions and cuts to arms and bruising to arms and legs, and refused to be transported by ambulance to the emergency room, however, he did seek medical attention the following day. The other 5, driver included, were transported by ambulance to the emergency room. A second vehicle which had been in the cross traffic had had its rear bumper sheared off by the contact's vehicle's left driver's side. The contact stated that only two of the three people in the vehicle were taken by ambulance to the emergency room, and injuries were not reported. The police were on the scene and filed a report. The vehicle had been towed away to an impound lot. The vehicle had not been repaired. The contact had received NHTSA Campaign Number: TBD Manufacturer Recall Number: N222375270 (Service Brak
Mfg Campaign: 11522489
Recall Date: May 17, 2023
International Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AFTER DRIVING TRUCK 5 MILES PARKED IT FOR 30 MINUTES STARTED IT BACKED UP AND NOTICED NO POWER STEERING AND LOSS OF TRACTION CONTROL VIA WARNING LIGHT AND OBVIOUS INTENSE EFFORT TO NOT HIT THE ADJACENT WALLS. THE VEHICLE WAS IN MOTION AT IDLE SPEED. TURNED OFF VEHICLE AND RESTARTED BUT PROBLEM PERSISTED.
Corrective Action:
AFTER DRIVING TRUCK 5 MILES PARKED IT FOR 30 MINUTES STARTED IT BACKED UP AND NOTICED NO POWER STEERING AND LOSS OF TRACTION CONTROL VIA WARNING LIGHT AND OBVIOUS INTENSE EFFORT TO NOT HIT THE ADJACENT WALLS. THE VEHICLE WAS IN MOTION AT IDLE SPEED. TURNED OFF VEHICLE AND RESTARTED BUT PROBLEM PERSISTED.
Additional Notes:
AFTER DRIVING TRUCK 5 MILES PARKED IT FOR 30 MINUTES STARTED IT BACKED UP AND NOTICED NO POWER STEERING AND LOSS OF TRACTION CONTROL VIA WARNING LIGHT AND OBVIOUS INTENSE EFFORT TO NOT HIT THE ADJACENT WALLS. THE VEHICLE WAS IN MOTION AT IDLE SPEED. TURNED OFF VEHICLE AND RESTARTED BUT PROBLEM PERSISTED.
Mfg Campaign: 11342716
Recall Date: Aug 1, 2020
International Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER DRIVING TRUCK 5 MILES PARKED IT FOR 30 MINUTES STARTED IT BACKED UP AND NOTICED NO POWER STEERING AND LOSS OF TRACTION CONTROL VIA WARNING LIGHT AND OBVIOUS INTENSE EFFORT TO NOT HIT THE ADJACENT WALLS. THE VEHICLE WAS IN MOTION AT IDLE SPEED. TURNED OFF VEHICLE AND RESTARTED BUT PROBLEM PERSISTED.
Corrective Action:
AFTER DRIVING TRUCK 5 MILES PARKED IT FOR 30 MINUTES STARTED IT BACKED UP AND NOTICED NO POWER STEERING AND LOSS OF TRACTION CONTROL VIA WARNING LIGHT AND OBVIOUS INTENSE EFFORT TO NOT HIT THE ADJACENT WALLS. THE VEHICLE WAS IN MOTION AT IDLE SPEED. TURNED OFF VEHICLE AND RESTARTED BUT PROBLEM PERSISTED.
Additional Notes:
AFTER DRIVING TRUCK 5 MILES PARKED IT FOR 30 MINUTES STARTED IT BACKED UP AND NOTICED NO POWER STEERING AND LOSS OF TRACTION CONTROL VIA WARNING LIGHT AND OBVIOUS INTENSE EFFORT TO NOT HIT THE ADJACENT WALLS. THE VEHICLE WAS IN MOTION AT IDLE SPEED. TURNED OFF VEHICLE AND RESTARTED BUT PROBLEM PERSISTED.
Mfg Campaign: 11342716
Recall Date: Aug 1, 2020
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