Array ( [0] => Array ( [CMPLID] => 922925 [ODINO] => 10460603 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20100701 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => SAN TAN VALLEY [STATE] => AZ [VIN] => JN1BY1APXBM [DATEA] => 20120604 [LDATE] => 20120604 [MILES] => 25 [OCCURENCES] => 1 [CDESCR] => I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND ALMOST HIT THE PERSON IN FRONT OF ME. ITS EXTREMELY SCARY AND INFINITI HAS NOTHING TO SAY ABOUT THIS? IT NOT ONLY DOES THAT BUT WHEN BREAKING IT DOWNSHIFTS BAD AND BUMPS AT TIMES. WITH THE AC ON I NOTICED IT DOES ALL OF THIS MORE FREQUENTLY, ALTHOUGH THE ISSUES ARE ALWAYS THERE. NOW IT RANDOMLY DROPS RPM'S ALMOST DOWN TO STALLING THEN KICKS IT BACK UP (CATCHES IT SELF - LARGE RPM SWINGS) WHILE AT A COMPLETE STOP. I'VE DONE THE ECU FLASHES AND OTHER TRICKS THAT HAVE DONE ABSOLUTELY NOTHING. SAD THING IS THIS CAR HAS ONE OF THE BEST DESIGNS AND MOST AMAZING INTERIORS, JUST ONE OF THE WORST ENGINE SET UPS EVER...VERY DANGEROUS AND THERE HAS BEEN A NUMBER OF TIMES MY CAR ALMOST JUMPED FORWARD WHILE BRAKING AND HIT THE PERSON IN FRONT OF ME. I AM REALLY UPSET, CAN SOMEONE PLEASE LOOK INTO THIS, THERE ARE A TON OF COMPLAINTS ONLINE AND NO ONE IS BEING HELD ACCOUNTABLE FOR A FIX. PLEASE SEE THIS LINK TO SEE SOME OF THE ISSUES, I THOUGHT I WAS THE ONLY ONE, BUT THAT'S NOT THE CASE. PLEASE HELP! *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 922926 [ODINO] => 10460603 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20100701 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => SAN TAN VALLEY [STATE] => AZ [VIN] => JN1BY1APXBM [DATEA] => 20120604 [LDATE] => 20120604 [MILES] => 25 [OCCURENCES] => 1 [CDESCR] => I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND ALMOST HIT THE PERSON IN FRONT OF ME. ITS EXTREMELY SCARY AND INFINITI HAS NOTHING TO SAY ABOUT THIS? IT NOT ONLY DOES THAT BUT WHEN BREAKING IT DOWNSHIFTS BAD AND BUMPS AT TIMES. WITH THE AC ON I NOTICED IT DOES ALL OF THIS MORE FREQUENTLY, ALTHOUGH THE ISSUES ARE ALWAYS THERE. NOW IT RANDOMLY DROPS RPM'S ALMOST DOWN TO STALLING THEN KICKS IT BACK UP (CATCHES IT SELF - LARGE RPM SWINGS) WHILE AT A COMPLETE STOP. I'VE DONE THE ECU FLASHES AND OTHER TRICKS THAT HAVE DONE ABSOLUTELY NOTHING. SAD THING IS THIS CAR HAS ONE OF THE BEST DESIGNS AND MOST AMAZING INTERIORS, JUST ONE OF THE WORST ENGINE SET UPS EVER...VERY DANGEROUS AND THERE HAS BEEN A NUMBER OF TIMES MY CAR ALMOST JUMPED FORWARD WHILE BRAKING AND HIT THE PERSON IN FRONT OF ME. I AM REALLY UPSET, CAN SOMEONE PLEASE LOOK INTO THIS, THERE ARE A TON OF COMPLAINTS ONLINE AND NO ONE IS BEING HELD ACCOUNTABLE FOR A FIX. PLEASE SEE THIS LINK TO SEE SOME OF THE ISSUES, I THOUGHT I WAS THE ONLY ONE, BUT THAT'S NOT THE CASE. PLEASE HELP! *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 922927 [ODINO] => 10460603 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20100701 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => SAN TAN VALLEY [STATE] => AZ [VIN] => JN1BY1APXBM [DATEA] => 20120604 [LDATE] => 20120604 [MILES] => 25 [OCCURENCES] => 1 [CDESCR] => I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND ALMOST HIT THE PERSON IN FRONT OF ME. ITS EXTREMELY SCARY AND INFINITI HAS NOTHING TO SAY ABOUT THIS? IT NOT ONLY DOES THAT BUT WHEN BREAKING IT DOWNSHIFTS BAD AND BUMPS AT TIMES. WITH THE AC ON I NOTICED IT DOES ALL OF THIS MORE FREQUENTLY, ALTHOUGH THE ISSUES ARE ALWAYS THERE. NOW IT RANDOMLY DROPS RPM'S ALMOST DOWN TO STALLING THEN KICKS IT BACK UP (CATCHES IT SELF - LARGE RPM SWINGS) WHILE AT A COMPLETE STOP. I'VE DONE THE ECU FLASHES AND OTHER TRICKS THAT HAVE DONE ABSOLUTELY NOTHING. SAD THING IS THIS CAR HAS ONE OF THE BEST DESIGNS AND MOST AMAZING INTERIORS, JUST ONE OF THE WORST ENGINE SET UPS EVER...VERY DANGEROUS AND THERE HAS BEEN A NUMBER OF TIMES MY CAR ALMOST JUMPED FORWARD WHILE BRAKING AND HIT THE PERSON IN FRONT OF ME. I AM REALLY UPSET, CAN SOMEONE PLEASE LOOK INTO THIS, THERE ARE A TON OF COMPLAINTS ONLINE AND NO ONE IS BEING HELD ACCOUNTABLE FOR A FIX. PLEASE SEE THIS LINK TO SEE SOME OF THE ISSUES, I THOUGHT I WAS THE ONLY ONE, BUT THAT'S NOT THE CASE. PLEASE HELP! *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 946032 [ODINO] => 10480192 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20120305 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => CANDLER [STATE] => NC [VIN] => JN1BY1AR2BM [DATEA] => 20121015 [LDATE] => 20121015 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => THE TRANSMISSION IN THE M37'S HAVE A MAJOR FLAW. IT IS A 7 SPEED AND HAS A DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP THERE IS A MAJOR DELAY AND THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. YOU COULD BE KILLED TRYING TO GET ON AN INTERSTATE BECAUSE THE CAR WON'T GO. WHEN YOU SLOW DOWN THE TRANSMISSION WILL GEAR DOWN SPORADICALLY. WHEN YOU ARE CLIMBING A HILL AT 30 MILES AN HOUR, THE TRANSMISSION WILL BE IN 6TH OR 7TH GEAR. A SOFTWARE UPDATE WAS DONE TO THIS TRANSMISSION IN SEPTEMBER 2012 AND HELPED A LITTLE BUT IS STILL UNSAFE. BY RESEARCHING ONLINE ABOUT THIS TRANSMISSION ISSUE, THERE ARE A LOT OF COMPLAINT FROM CONSUMERS THAT OWN A 2011 2012 M37. THANK YOU. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 955102 [ODINO] => 10488826 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => Y [FAILDATE] => 20121214 [FIRE] => N [INJURED] => 1 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => ELLICOTT CITY [STATE] => MD [VIN] => [DATEA] => 20121214 [LDATE] => 20121214 [MILES] => 33250 [OCCURENCES] => 1 [CDESCR] => I WAS TRYING TO ACCELERATE FROM OFF AN ON RAMP ONTO A HIGHWAY AND THE CAR COMPLETELY HESITATED. THE TRANSMISSION TOOK A GOOD TWO SECONDS TO ACCELERATE AND GET INTO A SAFE POSITION TO PASS, WHEN I WAS STRUCK FROM BEHIND BY A CAR IN THE SLOW LANE. I HAVE MADE A COMPLAINT BEFORE ABOUT THIS SAME ISSUE AND SOMETHING NEEDS TO BE DONE. I HAVE ALREADY SENT MY CAR TO THE DEALERSHIP AND THEY RESET THE TCM, BUT IT DID NOTHING. PLEASE GET BACK TO ME AT [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). THANKS *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 35 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 972952 [ODINO] => 10505076 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => Y [FAILDATE] => 20130401 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => GARDEN CITY [STATE] => NY [VIN] => JN1BY1AR1BM [DATEA] => 20130402 [LDATE] => 20130402 [MILES] => 0 [OCCURENCES] => 3 [CDESCR] => 2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM. [CMPL_TYPE] => LETR [POLICE_RPT_YN] => Y [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => AWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 972953 [ODINO] => 10505076 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => Y [FAILDATE] => 20130401 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => GARDEN CITY [STATE] => NY [VIN] => JN1BY1AR1BM [DATEA] => 20130402 [LDATE] => 20130402 [MILES] => 0 [OCCURENCES] => 3 [CDESCR] => 2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM. [CMPL_TYPE] => LETR [POLICE_RPT_YN] => Y [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => AWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 972954 [ODINO] => 10505076 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => Y [FAILDATE] => 20130401 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => GARDEN CITY [STATE] => NY [VIN] => JN1BY1AR1BM [DATEA] => 20130402 [LDATE] => 20130402 [MILES] => 0 [OCCURENCES] => 3 [CDESCR] => 2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM. [CMPL_TYPE] => LETR [POLICE_RPT_YN] => Y [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => AWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 1011289 [ODINO] => 10543962 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20130902 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => STAFFORD [STATE] => VA [VIN] => JN1BY1AR9BM [DATEA] => 20130916 [LDATE] => 20130916 [MILES] => 60000 [OCCURENCES] => 1 [CDESCR] => MY INFINITI M37X HESITATES ON TAKE OFF. WHEN COMING TO A STOP THE TRANSMISSION SEEM TO BE DOWN SHIFTING AFTER COMING TO A STOP. IT SHIFTS AT RANDOM TIMES THROUGHOUT THE DRIVING CYCLE. THIS HAS BEEN HAPPENING FOR A LONG TIME. I'M TAKING THE CAR INTO THE DEALER THIS WEEK TO GET THE SOFTWARE UPDATED. THIS IS RIDICULOUS INFINITI. I'M HOPING THERE'S A PERMANENT FIX FOR THIS VERY SOON. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 1027958 [ODINO] => 10556106 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20131101 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => CANADA R2N 4B8 [STATE] => 00 [VIN] => JN1BY1AR2BM [DATEA] => 20131215 [LDATE] => 20131215 [MILES] => 1 [OCCURENCES] => 1 [CDESCR] => WE OWN A 2011 INFINITY M37X THAT WE FEEL IS UNSAFE BECAUSE OF A STEERING DEFECT. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS. WE HAVE TO MAKE CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD. WHEN YOU ADD ICE RUTS, OR SNOW, OR LIGHTLY RUTTED ROADWAYS THE VEHICLE IS VERY HARD TO CONTROL MAKING IT UNSAFE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 35 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 1046300 [ODINO] => 10568960 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140217 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => KENNESAW [STATE] => GA [VIN] => JN1BY1AP4BM [DATEA] => 20140313 [LDATE] => 20140313 [MILES] => 41500 [OCCURENCES] => 1 [CDESCR] => THE AUTOMATIC TRANSMISSION IN THE INFINITI M37 SPORT HESITATES AND STRUGGLES TO FIND THE APPROPRIATE GEAR. EVEN UPON SOFT ACCELERATION, THE TRANSMISSION SHIFTS BETWEEN THE FIRST 3 GEARS BEFORE REACHING 20MPH AND ALL BETWEEN 1500-2000RPM. THIS CAN CREATE A HAZARDOUS SITUATION WHEN TURNING LEFT ACROSS A MULTI-LANE, DIVIDED ROAD--ESPECIALLY FROM A STOP. THE CAR SIMPLY WON'T ACCELERATE QUICKLY ENOUGH. SAME IS TRUE WHEN ENTERING A HIGHWAY ON-RAMP AT SPEEDS ABOVE 40MPH. THE CAR SIMPLY DOES NOT DOWNSHIFT QUICKLY ENOUGH TO PROVIDE ADEQUATE POWER FOR ACCELERATION. FOR A "SPORT" SEDAN, THIS IS UNACCEPTABLE AND DANGEROUS. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 35 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 1048275 [ODINO] => 10573299 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140205 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => SILVER SPRING [STATE] => MD [VIN] => JN1BY1AR7BM [DATEA] => 20140318 [LDATE] => 20140318 [MILES] => 44000 [OCCURENCES] => 1 [CDESCR] => TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INCIDENTS WHEN PROBLEM OCCURS ON HIGH-SPEED ROADWAY WITHOUT WARNING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 1048276 [ODINO] => 10573299 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140205 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => SILVER SPRING [STATE] => MD [VIN] => JN1BY1AR7BM [DATEA] => 20140318 [LDATE] => 20140318 [MILES] => 44000 [OCCURENCES] => 1 [CDESCR] => TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INCIDENTS WHEN PROBLEM OCCURS ON HIGH-SPEED ROADWAY WITHOUT WARNING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 1048277 [ODINO] => 10573299 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140205 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => SILVER SPRING [STATE] => MD [VIN] => JN1BY1AR7BM [DATEA] => 20140318 [LDATE] => 20140318 [MILES] => 44000 [OCCURENCES] => 1 [CDESCR] => TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INCIDENTS WHEN PROBLEM OCCURS ON HIGH-SPEED ROADWAY WITHOUT WARNING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 1068899 [ODINO] => 10593793 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140523 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => JACKSONVILLE [STATE] => FL [VIN] => JN1BY1AR5BM [DATEA] => 20140523 [LDATE] => 20140523 [MILES] => 46000 [OCCURENCES] => 0 [CDESCR] => BATTERY KEEPS DRAINING. I HAD TO JUMP IT COUPLE TIMES AND TODAY I JUMPED IT, EVERYTHING CAME BACK, BUT THE CAR WON'T START. IT FLASHES 'WARNING KEY SYSTEM'. THE CAR IS AT THE INFINITI DEALER NOW. THEY WILL CALL ME TOMORROW WITH THE INFO ABOUT WHAT'S GOING ON WITH THE CAR. THIS IS A BEAUTIFUL CAR!!!! INFINITI PLEASE FIX THESE PROBLEMS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 1070741 [ODINO] => 10595146 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => Y [FAILDATE] => 20140519 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => MIAMI [STATE] => FL [VIN] => JN1BY1AP7BM [DATEA] => 20140530 [LDATE] => 20140530 [MILES] => 8000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE HOOK THAT HELD THE FLOOR MAT IN PLACE ON THE DRIVER'S SIDE WAS NOT STABLE. THE FLOOR MAT BECAME LOOSE AND CAUSED THE VEHICLE TO ACCELERATE ERRONEOUSLY, RESULTING IN A CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 8,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 1093942 [ODINO] => 10619376 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20110920 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => ALAMEDA [STATE] => CA [VIN] => JN1BY1AP8BM [DATEA] => 20140806 [LDATE] => 20140806 [MILES] => 29325 [OCCURENCES] => 0 [CDESCR] => BATTERY FAILURES CAR ELECTRICAL SYSTEM UNABLE TO HANDLE OVERNIGHT DISCHARGE.WITH ONBOARD ELECTRICAL SYSTEM. WITHIN 2 DAYS THE BATTERY IS DEAD AND REQUIRES A JUMP START. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [17] => Array ( [CMPLID] => 1101222 [ODINO] => 10628579 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140816 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => MILTON [STATE] => NY [VIN] => [DATEA] => 20140826 [LDATE] => 20140826 [MILES] => 44000 [OCCURENCES] => 0 [CDESCR] => THE TRANSMISSION IN THE M37'S ARE REALLY BAD. THE 7 SPEED TRANSMISSION HAS A VERY DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP OR EVEN AFTER A RED LIGHT THERE IS A MAJOR DELAY BECAUSE THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. IT GOES THREW THE FIRST 3 GEARS WAY TO FAST AND SLOWS YOU DOWN TREMENDOUSLY. YOU COULD BE KILLED TRYING TO GET ON AN INTERSTATE BECAUSE THE CAR JUST WONT GO UNLESS YOU MASH THE PEDAL. WHEN YOU ARE CLIMBING A HILL AT 30 MILES AN HOUR, THE TRANSMISSION WILL BE IN 6TH OR 7TH GEAR. THIS IS VERY UNSAFE. IVE RESEARCHED ONLINE ABOUT THIS TRANSMISSION ISSUE, THERE ARE A LOT OF COMPLAINT FROM CONSUMERS THAT OWN A 2011 2012 M37. PLEASE DO SOMETHING ABOUT THIS INFINITI! THANKYOU [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [18] => Array ( [CMPLID] => 1103225 [ODINO] => 10629983 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => M37 [YEARTXT] => 2011 [CRASH] => N [FAILDATE] => 20140901 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => CEDAR [STATE] => NJ [VIN] => JN1BY1AR6BM [DATEA] => 20140902 [LDATE] => 20140902 [MILES] => 22300 [OCCURENCES] => 0 [CDESCR] => AFTER 3 DAYS PARKING IN GARAGE, THE BATTERY WAS DRAINED. WE HOOKED UP A BATTERY CHARGER. THE DASHBOARD LIGHTS FLASHED A FEW TIMES AND THEN THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN. THE CAR WENT TOTALLY DEAD. NONE OF THE BUTTONS WAS WORKING, NOT EVEN THE TRUNK LID. SIMILAR SITUATION HAPPENED BEFORE, BUT THE CAR WAS ABLE TO START BY JUMPING. WE WILL CONTACT THE DEALER TODAY. THERE MUST BE SOME DESIGN OR MANUFACTURING FAULTS. INFINITY SHOULD PROVIDE ANSWERS AND TAKE REMEDIAL ACTIONS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) infiniti m37 Problems

infiniti m37 Problems

infiniti m37 2011 Complaints

SERVICE BRAKES

i leased my infiniti m37 sport the first month it came out in 2010 (2011 model). the first day i drove the car the issues were apparent. i drove it directly back to the dealership, they said everything was fine..its learning your driving style..(i too have had mercedes, bmw, audi etc that learn your driving style) this was not the case. well, now i am at 33,000 miles and the issues have only gotten worse. its been to the dealer a number of times for the jumpy stops...when breaking (normal non aggressive) the tranny wants to jump forward and almost hit the person in front of me. its extremely scary and infiniti has nothing to say about this? it not only does that but when breaking it downshifts bad and bumps at times. with the ac on i noticed it does all of this more frequently, although the issues are always there. now it randomly drops rpm's almost down to stalling then kicks it back up (catches it self - large rpm swings) while at a complete stop. i've done the ecu flashes and other tricks that have done absolutely nothing. sad thing is this car has one of the best designs and most amazing interiors, just one of the worst engine set ups ever...very dangerous and there has been a number of times my car almost jumped forward while braking and hit the person in front of me. i am really upset, can someone please look into this, there are a ton of complaints online and no one is being held accountable for a fix. please see this link to see some of the issues, i thought i was the only one, but that's not the case. please help!

Reported in: SAN TAN VALLEY AZ || Crash: N || VIN #: JN1BY1APXBM

POWER TRAIN

i leased my infiniti m37 sport the first month it came out in 2010 (2011 model). the first day i drove the car the issues were apparent. i drove it directly back to the dealership, they said everything was fine..its learning your driving style..(i too have had mercedes, bmw, audi etc that learn your driving style) this was not the case. well, now i am at 33,000 miles and the issues have only gotten worse. its been to the dealer a number of times for the jumpy stops...when breaking (normal non aggressive) the tranny wants to jump forward and almost hit the person in front of me. its extremely scary and infiniti has nothing to say about this? it not only does that but when breaking it downshifts bad and bumps at times. with the ac on i noticed it does all of this more frequently, although the issues are always there. now it randomly drops rpm's almost down to stalling then kicks it back up (catches it self - large rpm swings) while at a complete stop. i've done the ecu flashes and other tricks that have done absolutely nothing. sad thing is this car has one of the best designs and most amazing interiors, just one of the worst engine set ups ever...very dangerous and there has been a number of times my car almost jumped forward while braking and hit the person in front of me. i am really upset, can someone please look into this, there are a ton of complaints online and no one is being held accountable for a fix. please see this link to see some of the issues, i thought i was the only one, but that's not the case. please help!

Reported in: SAN TAN VALLEY AZ || Crash: N || VIN #: JN1BY1APXBM

ENGINE

i leased my infiniti m37 sport the first month it came out in 2010 (2011 model). the first day i drove the car the issues were apparent. i drove it directly back to the dealership, they said everything was fine..its learning your driving style..(i too have had mercedes, bmw, audi etc that learn your driving style) this was not the case. well, now i am at 33,000 miles and the issues have only gotten worse. its been to the dealer a number of times for the jumpy stops...when breaking (normal non aggressive) the tranny wants to jump forward and almost hit the person in front of me. its extremely scary and infiniti has nothing to say about this? it not only does that but when breaking it downshifts bad and bumps at times. with the ac on i noticed it does all of this more frequently, although the issues are always there. now it randomly drops rpm's almost down to stalling then kicks it back up (catches it self - large rpm swings) while at a complete stop. i've done the ecu flashes and other tricks that have done absolutely nothing. sad thing is this car has one of the best designs and most amazing interiors, just one of the worst engine set ups ever...very dangerous and there has been a number of times my car almost jumped forward while braking and hit the person in front of me. i am really upset, can someone please look into this, there are a ton of complaints online and no one is being held accountable for a fix. please see this link to see some of the issues, i thought i was the only one, but that's not the case. please help!

Reported in: SAN TAN VALLEY AZ || Crash: N || VIN #: JN1BY1APXBM

POWER TRAIN

the transmission in the m37's have a major flaw. it is a 7 speed and has a difficult time figuring what gear to go into. when you are accelerating onto an off ramp there is a major delay and the transmission can't figure out what gear to go into. you could be killed trying to get on an interstate because the car won't go. when you slow down the transmission will gear down sporadically. when you are climbing a hill at 30 miles an hour, the transmission will be in 6th or 7th gear. a software update was done to this transmission in september 2012 and helped a little but is still unsafe. by researching online about this transmission issue, there are a lot of complaint from consumers that own a 2011 2012 m37. thank you.

Reported in: CANDLER NC || Crash: N || VIN #: JN1BY1AR2BM

POWER TRAIN

i was trying to accelerate from off an on ramp onto a highway and the car completely hesitated. the transmission took a good two seconds to accelerate and get into a safe position to pass, when i was struck from behind by a car in the slow lane. i have made a complaint before about this same issue and something needs to be done. i have already sent my car to the dealership and they reset the tcm, but it did nothing. please get back to me at [xxx] or [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). thanks

Reported in: ELLICOTT CITY MD || Crash: Y || VIN #:

SERVICE BRAKES, HYDRAULIC

2011 infiniti m37. consumer writes in regards to air bag malfunction and engine not starting. *smd the consumer stated the air bags did not deploy during an accident, in which the repair bill was in excess of $20,000. the consumer also stated the brakes were a constant problem.

Reported in: GARDEN CITY NY || Crash: Y || VIN #: JN1BY1AR1BM

AIR BAGS

2011 infiniti m37. consumer writes in regards to air bag malfunction and engine not starting. *smd the consumer stated the air bags did not deploy during an accident, in which the repair bill was in excess of $20,000. the consumer also stated the brakes were a constant problem.

Reported in: GARDEN CITY NY || Crash: Y || VIN #: JN1BY1AR1BM

ENGINE

2011 infiniti m37. consumer writes in regards to air bag malfunction and engine not starting. *smd the consumer stated the air bags did not deploy during an accident, in which the repair bill was in excess of $20,000. the consumer also stated the brakes were a constant problem.

Reported in: GARDEN CITY NY || Crash: Y || VIN #: JN1BY1AR1BM

POWER TRAIN

my infiniti m37x hesitates on take off. when coming to a stop the transmission seem to be down shifting after coming to a stop. it shifts at random times throughout the driving cycle. this has been happening for a long time. i'm taking the car into the dealer this week to get the software updated. this is ridiculous infiniti. i'm hoping there's a permanent fix for this very soon.

Reported in: STAFFORD VA || Crash: N || VIN #: JN1BY1AR9BM

STEERING

we own a 2011 infinity m37x that we feel is unsafe because of a steering defect. the vehicle continually veers from side to side unless the road travelled is perfectly flat without any imperfections. we have to make continual course corrections and it is very easy to overcompensate the steering, which could potentially lead to veering off the road especially if the road is a narrow track/country road. when you add ice ruts, or snow, or lightly rutted roadways the vehicle is very hard to control making it unsafe.

Reported in: CANADA R2N 4B8 00 || Crash: N || VIN #: JN1BY1AR2BM

POWER TRAIN

the automatic transmission in the infiniti m37 sport hesitates and struggles to find the appropriate gear. even upon soft acceleration, the transmission shifts between the first 3 gears before reaching 20mph and all between 1500-2000rpm. this can create a hazardous situation when turning left across a multi-lane, divided road--especially from a stop. the car simply won't accelerate quickly enough. same is true when entering a highway on-ramp at speeds above 40mph. the car simply does not downshift quickly enough to provide adequate power for acceleration. for a "sport" sedan, this is unacceptable and dangerous.

Reported in: KENNESAW GA || Crash: N || VIN #: JN1BY1AP4BM

VEHICLE SPEED CONTROL

traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. unable to accelerate past 44-45 mph, 2400 rpm. had to move from the far left lane across 4 lanes shoulder. apparently vehicle entered "failsafe" mode. took to dealer later in the day, at which point the vehicle worked normally. dealer (jba infiniti) said "carbon buildup." no other defects found. charged approximately $325. one or two weeks later, the same thing happened. problem obviously computer issue. this is dangerous, similar to gm incidents when problem occurs on high-speed roadway without warning.

Reported in: SILVER SPRING MD || Crash: N || VIN #: JN1BY1AR7BM

ENGINE

traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. unable to accelerate past 44-45 mph, 2400 rpm. had to move from the far left lane across 4 lanes shoulder. apparently vehicle entered "failsafe" mode. took to dealer later in the day, at which point the vehicle worked normally. dealer (jba infiniti) said "carbon buildup." no other defects found. charged approximately $325. one or two weeks later, the same thing happened. problem obviously computer issue. this is dangerous, similar to gm incidents when problem occurs on high-speed roadway without warning.

Reported in: SILVER SPRING MD || Crash: N || VIN #: JN1BY1AR7BM

POWER TRAIN

traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. unable to accelerate past 44-45 mph, 2400 rpm. had to move from the far left lane across 4 lanes shoulder. apparently vehicle entered "failsafe" mode. took to dealer later in the day, at which point the vehicle worked normally. dealer (jba infiniti) said "carbon buildup." no other defects found. charged approximately $325. one or two weeks later, the same thing happened. problem obviously computer issue. this is dangerous, similar to gm incidents when problem occurs on high-speed roadway without warning.

Reported in: SILVER SPRING MD || Crash: N || VIN #: JN1BY1AR7BM

ELECTRICAL SYSTEM

battery keeps draining. i had to jump it couple times and today i jumped it, everything came back, but the car won't start. it flashes 'warning key system'. the car is at the infiniti dealer now. they will call me tomorrow with the info about what's going on with the car. this is a beautiful car!!!! infiniti please fix these problems.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: JN1BY1AR5BM

VEHICLE SPEED CONTROL

tl* the contact owns a 2011 infiniti m37. the contact stated that the hook that held the floor mat in place on the driver's side was not stable. the floor mat became loose and caused the vehicle to accelerate erroneously, resulting in a crash. a police report was filed and no injuries were sustained. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the current and failure mileage was 8,000.

Reported in: MIAMI FL || Crash: Y || VIN #: JN1BY1AP7BM

ELECTRICAL SYSTEM

battery failures car electrical system unable to handle overnight discharge.with onboard electrical system. within 2 days the battery is dead and requires a jump start.

Reported in: ALAMEDA CA || Crash: N || VIN #: JN1BY1AP8BM

POWER TRAIN

the transmission in the m37's are really bad. the 7 speed transmission has a very difficult time figuring what gear to go into. when you are accelerating onto an off ramp or even after a red light there is a major delay because the transmission can't figure out what gear to go into. it goes threw the first 3 gears way to fast and slows you down tremendously. you could be killed trying to get on an interstate because the car just wont go unless you mash the pedal. when you are climbing a hill at 30 miles an hour, the transmission will be in 6th or 7th gear. this is very unsafe. ive researched online about this transmission issue, there are a lot of complaint from consumers that own a 2011 2012 m37. please do something about this infiniti! thankyou

Reported in: MILTON NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

after 3 days parking in garage, the battery was drained. we hooked up a battery charger. the dashboard lights flashed a few times and then the electrical system completely shut down. the car went totally dead. none of the buttons was working, not even the trunk lid. similar situation happened before, but the car was able to start by jumping. we will contact the dealer today. there must be some design or manufacturing faults. infinity should provide answers and take remedial actions.

Reported in: CEDAR NJ || Crash: N || VIN #: JN1BY1AR6BM