Array ( [0] => Array ( [CMPLID] => 744992 [ODINO] => 10290182 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20091013 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => SAN JOSE [STATE] => CA [VIN] => JNKCV61F09M [DATEA] => 20091028 [LDATE] => 20091028 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => A FEW DAYS AFTER I BOUGHT A NEW CAR WITH ELECTRIC STEERING WHEEL, I NOTICED A JERK ON THE STEERING WHEEL WHEN I PASSED A SPEED BUMP AND AT TIMES I FEEL LIKE THE STEERING WHEEL JUMPING ON ME AT ACCELERATION. A FEW WEEKS LATER I FOUND THE ORIGIN OF THE PROBLEM. THE ELECTRIC STEERING WHEEL DOES NOT LOCK IN PLACE SECURELY. IT WILL HAVE TO BE PUSH MANUALLY TO SECURE IT. IF YOU DRIVE AWAY AND FORGET TO SECURE IT MANUALLY THAT IS WHEN THE JERK OCCUR INTO THE SITUATION I DESCRIBED EARLIER. I BROUGHT IT BACK TO THE DEALER AND TAKE IT IN FOR REPAIR UNDER WARRANTY, IN THE PROCESS TAKING OUT THE WHOLE STEERING WHEEL ASSEMBLY AND PUT IT BACK TOGETHER AND TOLD THEY CANNOT FIND ANY PROBLEM. THEY CONCLUDED THAT 'COMPARED TO OTHER SIMILAR MODELS THEY ALSO HAVE A SLIGHT PLAY OF THE STEERING COLUMN. THIS IS NORMAL CHARACTERISTIC OF THIS YEAR AND MODEL VEHICLE". I GOT IN TOUCH WITH INFINITY CONSUMER AFFAIRS BUT AFTER A FEW DAYS THEY CAME UP WITH THE SAME CONCLUSION. I THINK IT IS THE RESPONSIBILITY OF THE DEALER TO INFORM THE CONSUMER OF THIS KIND OF " CHARACTERISTIC " BEFORE THE CONSUMER MAKE A DECISION. IS THERE A DEFECT OR SAFETY ISSUE INVOLVE IN THIS SITUATION? THANK YOU VERY MUCH. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 749380 [ODINO] => 10293951 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20091030 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE [CITY] => HOUSTON [STATE] => TX [VIN] => JNKCV61E29M [DATEA] => 20091130 [LDATE] => 20091130 [MILES] => 4000 [OCCURENCES] => 6 [CDESCR] => TL*THE CONTACT OWNS A 2009 INFINITI G37. THE AIR BAG OFF LIGHT ILLUMINATED INTERMITTENTLY AND REMAINED ON WHICH MEANT THAT EVEN IF AN ADULT WAS SITTING IN THE FRONT PASSENGER SEAT THE AIR BAG WOULD NOT DEPLOY. THE LIGHT ILLUMINATED MORE FREQUENTLY WHILE DRIVING LONGER DISTANCES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THERE WAS NOTHING TO REPAIR. HE CONTACTED THE MANUFACTURER AND HAS NOT RECEIVED A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,800 AND THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. UPDATED 12/07/09 *BF THE CONSUMER ALSO STATED THE VEHICLE HAD BEEN SERVICED 4 TIMES FOR SECURITY SYSTEM MALFUNCTION AND TWICE FOR AIR BAG PROBLEMS. UPDATED 12/07/09. *JB [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => 20090626 [ORIG_OWNER_YN] => Y [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => SW INFINITI [DEALER_TEL] => [DEALER_CITY] => HOUSTON [DEALER_STATE] => TX [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 752243 [ODINO] => 10296445 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => Y [FAILDATE] => 20090414 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => BLUE BELL [STATE] => PA [VIN] => JNKCV61F19M [DATEA] => 20091219 [LDATE] => 20091219 [MILES] => 379 [OCCURENCES] => 1 [CDESCR] => I PURCHASED A NEW G37X INFINITI ON MARCH 31, 2009. ON APRIL 14, I WAS DRIVING IN A LINE OF TRAFFIC AND HAD TO STOP FOR A RED LIGHT. I APPLIED MY BRAKE AND INSTEAD OF STOPPING THE CAR KEPT ON ACCELERATING (LUNGING) FORWARD AND FINALLY HIT THE CAR IN FRONT OF ME. I WAS GOING SLOWLY AND THERE WAS NO DAMAGE. THE DRIVER OF THE HIT VEHICLE GOT OUT TO INSPECT THE DAMAGE AND WHILE HE WAS LOOKING, THE CAR LUNGED FORWARD AGAIN, ALMOST HITTING HIM. I THOUGHT PERHAPS IT WAS MY FAULT BECAUSE IT WAS RAINING OUT AND THE CAR HAS ABS BRAKES WHICH MY PREVIOUS 12 YEAR OLD CAR DID NOT HAVE SO I THOUGHT I DIDN'T KNOW HOW TO DRIVE IN THE RAIN. I IMMEDIATELY DROVE STRAIGHT TO THE INFINITI DEALER AND THEY CHECKED IT OUT AND COULD FIND NOTHING WRONG. ON SATURDAY, NOVEMBER 7, 2009, I WAS COMING TO A STOP SIGN AND APPLIED MY BRAKES AND AGAIN THE CAR WOULDN'T STOP. IT KEPT LUNGING FORWARD AND WENT THROUGH THE INTERSECTION. FORTUNATELY, NO ONE WAS CROSSING THE STREET AND THERE WERE NO CARS IN FRONT OF ME. I WAS REALLY SHAKEN UP. ON MONDAY, NOVEMBER 9, I BROUGHT IT BACK TO THE INFINITI DEALER AND THEY SAID THERE WAS A HARSH 4>3 DOWNSHIFT CAUSING VEHICLE TO LUNGE. APPARENTLY, A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED BETWEEN MY TWO EVENTS AND THEY DID THE FIX. (TSB ITB09-032B). I WENT ON-LINE AND DISCOVERED THAT THIS TSB DOES NOT ADDRESS THE PROBLEM I DESCRIBED. I THEN CALLED THE REGIONAL INFINITI DEALER AND THEY OPENED A FILE ON THE CASE AND SAID I SHOULDN'T DRIVE THE CAR. I BROUGHT IT BACK TO THE DEALER AND THEY GAVE ME A LOANER BUT ASKED FOR IT BACK SOON AFTER BECAUSE THEY HAD NO DATE AS TO WHEN THE REGIONAL INFINITI PEOPLE COULD LOOK AT . FINALLY, ON NOVEMBER 30TH, MIKE WEATHERHILL FROM INFINITI LOOKED AT THE CAR. I HAD HEARD NOTHING SO I CALLED THE REGIONAL OFFICE TWICE AND FINALLY THEY TOLD ME THAT THE CASE WAS IN ARBITRATION. I ASKED FOR THAT PHONE NUMBER WHICH THEY REFUSED TO GIVE ME. I AM AT MY WIT'S END TRYING TO FIND OUT WHAT IS GOING ON AND AM AFRAID THAT I AM DRIVING A TIME BOMB. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 753585 [ODINO] => 10297540 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20091221 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN:AUTOMATIC TRANSMISSION [CITY] => SAN ANTONIO [STATE] => TX [VIN] => JNKCV61E89M [DATEA] => 20091230 [LDATE] => 20091230 [MILES] => 375 [OCCURENCES] => 1 [CDESCR] => WE PICKED UP OUR BRAND NEW INFINITI G37 SEDAN OUT OF TOWN (52 MILES ON IT) AND THE NEXT DAY, DROVE IT HOME 300 HIGHWAY MILES. OBVIOUSLY, WE WERE EXTREMELY FORTUNATE THE PROBLEM DIDN'T BEGIN ON THE TRIP. BY THE SECOND DAY, THE CAR STARTED DYING WHEN WE CAME TO A STOP. AT FIRST, THE PROBLEM DIDN'T HAPPEN EVERY TIME WE SLOWED DOWN, AND WE DISCOVERED PUTTING THE CAR IN NEUTRAL PROVED HELPFUL. WE HOPED IT WAS A FLUKE THAT WOULD QUICKLY ABATE. UNFORTUNATELY, BY THE NEXT DAY, THE PROBLEM WORSENED, AND THE CHECK ENGINE LIGHT WENT ON. WE TOOK IT TO THE LOCAL DEALER, AND WITH INFINITI, THEY DETERMINED THE TORQUE CONVERTER WAS LOCKING, AND THE CAR NEEDED A NEW TRANSMISSION/DRIVE TRAIN - APPARENTLY, THEY FOUND A PO744 ERROR CODE. THIS IS OUR 3RD INFINITI, AND WE'VE NEVER HAD A SINGLE MECHANICAL PROBLEM WITH THE OTHERS, AND BOTH DEALERSHIPS (THE ONE WE PURCHASED FROM AND THE LOCAL ONE HANDLING THE SERVICE) CLAIMED THEY'D NEVER SEEN ANYTHING LIKE THIS ON A NEW CAR. I'M AFRAID WHAT MIGHT HAVE HAPPENED HAD WE NEEDED TO STOP SUDDENLY IN TRAFFIC. TO REINFORCE THE MAGNITUDE OF THIS PROBLEM, THE WARRANTY REPAIR ESTIMATE (THUS FAR) STANDS AT $11,000 (RETAIL WOULD BE $16K+). IN LIGHT OF HOW SIGNIFICANT THE PROBLEM, I'M SCARED TO DRIVE A VEHICLE WHICH IMMEDIATELY REQUIRED THIS TYPE OF REPAIR. INFINITI'S CONSUMER ASSISTANCE DEPARTMENT HAS TURNED THE FILE OVER FOR REVIEW BUT WILL ONLY LOOK INTO WHETHER THE SITUATION QUALIFIES FOR REPLACEMENT UNDER APPLICABLE LEMON LAWS. THEY WON'T CONSIDER OWNER LOYALTY OR PROBLEM MAGNITUDE OF THE PROBLEM, AND I REMAIN VERY CONCERNED ABOUT FUTURE SAFETY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 755211 [ODINO] => 10298957 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100109 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => CHICAGO [STATE] => IL [VIN] => JNKCV61F59M [DATEA] => 20100111 [LDATE] => 20100111 [MILES] => 3800 [OCCURENCES] => 1 [CDESCR] => DRIVING MY NEW 2009 G37X INFINITI AND MADE A FAIRLY HARD BRAKE FOR A RED LIGHT - CAR SLID A LITTLE TO A STOP, BUT CONTINUED ACCELERATING AT 2500 TO 3000 RPMS WHILE I HELD BOTH FEET ON THE BRAKE TO KEEP IT IN PLACE. IT WAS LIKE HOLDING BACK A REVVED UP JET - RPMS WOULD NOT COME DOWN EVEN WHEN I SHIFTED CAR TO NEUTRAL. NEVER EXPERIENCED ANYTHING LIKE THIS IS 40 YEARS OF DRIVING. NOTICED ODI COMPLAINT # 10296445 WHICH IS THE EXACT DESCRIPTION OF WHAT HAPPENED TO ME (WITHOUT COLLISION) WITH THE SAME VEHICLE - 2009 INFINITI G37X SEDAN. THIS PROBLEM IS GOING TO CAUSE SOMEONE TO GET INJURED OR KILLED! HAVE AN APPOINTMENT WITH DEALER ON WEDNESDAY MORNING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 767819 [ODINO] => 10312291 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100203 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => YARDLEY [STATE] => PA [VIN] => JNKCV61F19M [DATEA] => 20100219 [LDATE] => 20100219 [MILES] => 4100 [OCCURENCES] => 1 [CDESCR] => I OWN A TWO-MONTH OLD INFINITI G37X. WHEN BRAKING AT HIGHWAY SPEED, THE ENGINE DOES NOT SEEM TO SLOW DOWN AS FAST AS IT SHOULD. I BROUGHT THIS TO MY INFINITI DEALER THIS WEEK. THEY CONDUCTED TESTS ON IT AND FOUND THAT IT "PERFORMS AS DESIGNED." HOWEVER, THEY ACKNOWLEDGED THAT THE TRANSMISSION DOES NOT SLOW DOWN WHEN THE BRAKE IS APPLIED - THAT THE ENGINE IS DESIGNED TO "CLICK DOWN" FROM GEAR TO GEAR. BUT WHEN BRAKING HARD AT A HIGHWAY SPEED, THE CAR DOES NOT SLOW DOWN IMMEDIATELY BECAUSE OF THIS DESIGN. I'VE BEEN DRIVING FOR 33 YEARS AND HAVE NEVER BEFORE FELT LIKE THE CAR WAS NOT GOING TO STOP WHEN IT NEEDED TO. THIS CAR GIVES ME THAT FEELING. I'VE HAD TO STOP QUICKLY A COUPLE OF TIMES ON THE HIGHWAY AND I DID NOT FEEL AS THOUGH I WAS IN CONTROL OF THE CAR. INFINITI'S TESTS SEEM TO CONFIRM THIS. HOWEVER, THEY DID NOT OFFER ANY SORT OF REPAIR BECAUSE, AGAIN, THE CAR IS REACTING AS DESIGNED. THEY DID SAY THAT A SOFTWARE CORRECTION MIGHT OCCUR IN THE FUTURE BECAUSE CORPORATE INFINITI IS AWARE OF THIS PROBLEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 777534 [ODINO] => 10320261 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20090801 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN:AUTOMATIC TRANSMISSION [CITY] => ATLANTA [STATE] => GA [VIN] => JNKCV61E99M [DATEA] => 20100316 [LDATE] => 20100316 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => THERE IS A PROBLEM WITH MY TRANSMISSION IN MY INFINITI 2009 G37 SEDAN JOURNEY. IT ACCELERATES ON IT'S OWN. IT HAPPENS ABOUT ONCE OR TWICE A WEEK. I HAVE TAKEN IT TO THE DEALERSHIP, THEY SAID THEY DID WHAT THEY COULD. IT GOT A LITTLE BETTER, BUT THE PROBLEM STILL PERSISTS. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 786145 [ODINO] => 10327180 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100301 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN:MANUAL TRANSMISSION [CITY] => HOUSTON [STATE] => TX [VIN] => JNKCV61E19M [DATEA] => 20100423 [LDATE] => 20100423 [MILES] => 6000 [OCCURENCES] => 1 [CDESCR] => THE MANUAL TRANSMISSION IN MY 2009 INFINITI G37S STARTED GRINDING GEARS NEARLY EVERY TIME THE TRANSMISSION WAS PLACED IN 6TH GEAR. THIS RESULTED IN LONGER THAN NECESSARY GEAR CHANGES AT HIGH SPEEDS AND PROLONGED TIME WITH ONLY ONE HAND ON THE STEERING WHEEL. THE CAR WAS NEVER DRIVEN EXCESSIVELY ROUGH. THIS PROBLEM STARTED AT ~6000 MILES ON THE ODOMETER. AT ~8500 MILES, I TOOK THE CAR IN FOR REPAIR. INFINITI REPLACED THE TRANSMISSION WITH A NEW TRANSMISSION UNDER THE FACTORY WARRANTY AT NO COST TO ME. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 50 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 789520 [ODINO] => 10329967 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100317 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => TAMPA [STATE] => FL [VIN] => JNKCV61E29M [DATEA] => 20100511 [LDATE] => 20100511 [MILES] => 7500 [OCCURENCES] => 1 [CDESCR] => 2009 INFINITI G37 HAS ELECTRICAL WIRING INSULATION MADE OF SOY-BASED POLYMER. SOY BASED POLYMER IS APPARENTLY BIODEGRADABLE. THE PROBLEM IS THAT IT IS ALSO ATTRACTIVE TO RODENTS, WHO EAT THE WIRING, CREATING ELECTRICAL SAFETY HAZARDS. IN ADDITION TO THE SAFETY HAZARDS, IT ALSO CREATES AN ECONOMIC STRESSOR ON CONSUMERS AND INSURERS WHO HAVE TO PAY FOR REPAIRS DONE TO THESE AUTOMOBILES, WHICH INFINITI CLAIMS IS NOT COVERED UNDER ANY EXISTING WARRANTY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 790615 [ODINO] => 10330873 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20091112 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => ANAHEIM HILLS [STATE] => CA [VIN] => JNKCV61E79M [DATEA] => 20100517 [LDATE] => 20100517 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => TL*THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED TO APPROXIMATELY 10 MPH AND ALMOST CAUSING A CRASH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE A CHIP WAS CHANGED. HOWEVER, THE FAILURE OCCURRED THREE MORE TIMES. THE DEALER THEN STATED THAT THE FLUID IN THE VEHICLE WAS TOO FULL AND WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT AND THE CONTACT WANTED TO TRADE IT IN FOR ANOTHER VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 12,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 55 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 811291 [ODINO] => 10351285 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100811 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => GARNET VALLEY [STATE] => PA [VIN] => JNKCV61F29M [DATEA] => 20100823 [LDATE] => 20100823 [MILES] => 11600 [OCCURENCES] => 1 [CDESCR] => 1. I WAS DRIVING MY 2009 INFINITI G37XS ON I-95 NEAR PHILADELPHIA. I WAS USING CRUISE CONTROL WITH SPEED SET AT NEAR 65MPH. I WAS LISTENING TO PANDORA INTERNET RADIO ON MY HTC EVO 4G ANDROID PHONE USING WIMAX (4G WIRELESS). THE HTC EVO WAS BEING CHARGED USING A CELLET PMOTQ9C CAR CHARGER FOR CELL PHONES. 2. OUT OF BLUE, ALL ELECTRICAL AND ELECTRONIC SYSTEM WENT BLACK. ALL DASHBOARD DISPLAY(LCD), ENTERTAINMEN/NAVIGATION SYSTEM AND AC AND LEFT/RIGHT TURN SIGNAL AND LIGHTING ALL WENT OUT. NOTHING ELECTRONIC WORKS INCLUDING TURN SIGNAL/EMERGENCY LIGHT. I WAS QUITE NERVOUS, BUT DIDN'T WANT TO STOP AT MIDDLE OF INTERSTATE FREEWAY AND DRIVE STRAIGHT HOME AND PRAYED THAT POWER TRAIN STAY WORKING TILL I GOT HOME. THANK GOD, IT DID. AS SOON AS I STOPPED THE CAR BY PRESSING THE START/STOP BUTTON AFTER I DROVE INTO MY GARAGE, I WAITED A MINUTE OR TWO AND TRIED TO START MY CAR BY PRESSING THE START/STOP BUTTON WHILE PRESSING THE BREAK PEDAL. THE CAR WOULD NOT START. I THOUGHT THAT MY WIRELESS CARD KEY HAD BAD BATTERY. SO I SPENT 15MIN OR SO TO FIND MY 2ND WIRELESS CARD KEY AND STRANGELY ENOUGH I WAS ABLE TO START THE CAR. HOWEVER, THE "SERVICE ENGINE SOON" LIGHT ON DASHBOARD WENT ON. I CALLED THE DEALER SERVICE AND WANTED TO BRING THE CAR. BUT DEALER DIDN'T HAVE ANY LOAN CAR AVAILABLE TILL NEXT TUESDAY. SO I WAITED AND DROVE CAREFULLY WITH MY CAR AND BROUGHT IT TO DEALER ON THE FOLLOWING TUESDAY. AGAIN STRANGELY, JUST ONE DAY EARLIER, THE "SERVICE ENGINE" LIGHT DISAPPEARED. I TRUSTED DEALER HAD RIGHT EQUIPMENT TO DIAGNOSE. 3. DEALER TOOK A FEW DAYS LOOKED AT IT AND COULD ONLY TOLD ME SOME LIMITED DIAGNOSTIC INFO ABOUT LOSS OF COMM AND COULD NOT PIN POINT THE ROOT CAUSE OF PROBLEM. I EXPRESSED MY SAFETY CONCERNS ON AT NIGHT DRIVING ON I-95 SITUATION WHEN THIS HAPPENS AGAIN. THE DEALER ASSURED ME THAT ALL TESTS WERE DONE AND NO PROBLEM WAS FOUND AND THE CAR WAS SAFE TO DRIVE. 4. I DON'T FEEL COMFORTABLE AND FEEL THAT MAYBE NHTSA CAN BETTER INVESTIGATE THIS. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 813799 [ODINO] => 10353377 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100824 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => SHOW LOW [STATE] => AZ [VIN] => JNKCV61E59M [DATEA] => 20100901 [LDATE] => 20100901 [MILES] => 10200 [OCCURENCES] => 1 [CDESCR] => APPARENTLY ON 2009 INFINITI G37S, THERE IS A PROGRAMMING ERROR/DEFICIENCY IN THE ELECTRONIC ENGINE CONTROL MODULE (ECM) AFFECTING THE PROCESSING OF THE MASS FLOW RATE SENSOR THAT WILL CAUSE THE ENGINE TO UNEXPECTEDLY (AND WITHOUT A DASH WARNING INDICATOR) TO LOSE POWER. AT OCCURRENCE OF THE FAILURE, THE CAR WILL DECELERATE FROM HIGHWAY SPEED TO LESS THAN 35 MPH WITHIN A FEW SECONDS. FOLLOWING THE FAILURE, THE ENGINE RPM WILL NOT EXCEED 2,400 RPM AND SPEEDS ABOVE 35 MPH ARE IMPOSSIBLE (I FOUND THAT 4TH GEAR IS THE HIGHEST GEAR SELECTABLE). THIS FAILURE CAN BE DANGEROUS IN A NUMBER OF TRAFFIC SITUATIONS. I HAVE LEARNED FROM AN INFINITI SERVICE DEPT. THAT THE FAILURE WILL TEMPORARILY CORRECT ITSELF IF THE ENGINE IS TURNED OFF FOR A PERIOD OF TIME, BUT THAT THE FAILURE COULD REOCCUR. THE CAR'S ECM WAS RE-PROGRAMMED BY TOWBIN INFINITI (LAS VEGAS, NV) ON AUGUST 30 AND THAT SUPPOSEDLY FIXES THE FAILURE. WHILE AT TOWBIN, THE SERVICE MAN SAID THAT INFINITI KNOWS OF THE PROBLEM, BUT IS WAITING TO SEE HOW WIDE-SPREAD THE PROBLEM IS. OWNERS HAVE NOT BEEN TOLD OF THIS PROBLEM. TOWBIN SERVICE SAID THEY HAVE SEEN ABOUT 300 CASES OF THE PROBLEM. A SALT LAKE CITY DEALER SERVICE DEPT. HAD ALSO HEARD OF THIS PROBLEM. AGAIN, I FEEL THIS PROBLEM CAN BE DANGEROUS, BECAUSE: IF IT WERE TO OCCUR IN HEAVY TRAFFIC, IT MAY BE DIFFICULT TO GET OUT OF THE WAY OF OTHERS; IF IT WERE TO OCCUR WHEN TURNING IN FRONT OF ONCOMING TRAFFIC; AFTER IT OCCURS, THERE IS NO WAY TO KEEP UP WITH HIGHER SPEED TRAFFIC - ONE IS LEFT GOING SLOW AND HOPING NO ONE REAR ENDS ME; WITHOUT MORE INFORMATION, I HAVE NO WAY OF KNOWING IF THE PROBLEM HAS REALLY BEEN FIXED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 55 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 813800 [ODINO] => 10353377 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100824 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => SHOW LOW [STATE] => AZ [VIN] => JNKCV61E59M [DATEA] => 20100901 [LDATE] => 20100901 [MILES] => 10200 [OCCURENCES] => 1 [CDESCR] => APPARENTLY ON 2009 INFINITI G37S, THERE IS A PROGRAMMING ERROR/DEFICIENCY IN THE ELECTRONIC ENGINE CONTROL MODULE (ECM) AFFECTING THE PROCESSING OF THE MASS FLOW RATE SENSOR THAT WILL CAUSE THE ENGINE TO UNEXPECTEDLY (AND WITHOUT A DASH WARNING INDICATOR) TO LOSE POWER. AT OCCURRENCE OF THE FAILURE, THE CAR WILL DECELERATE FROM HIGHWAY SPEED TO LESS THAN 35 MPH WITHIN A FEW SECONDS. FOLLOWING THE FAILURE, THE ENGINE RPM WILL NOT EXCEED 2,400 RPM AND SPEEDS ABOVE 35 MPH ARE IMPOSSIBLE (I FOUND THAT 4TH GEAR IS THE HIGHEST GEAR SELECTABLE). THIS FAILURE CAN BE DANGEROUS IN A NUMBER OF TRAFFIC SITUATIONS. I HAVE LEARNED FROM AN INFINITI SERVICE DEPT. THAT THE FAILURE WILL TEMPORARILY CORRECT ITSELF IF THE ENGINE IS TURNED OFF FOR A PERIOD OF TIME, BUT THAT THE FAILURE COULD REOCCUR. THE CAR'S ECM WAS RE-PROGRAMMED BY TOWBIN INFINITI (LAS VEGAS, NV) ON AUGUST 30 AND THAT SUPPOSEDLY FIXES THE FAILURE. WHILE AT TOWBIN, THE SERVICE MAN SAID THAT INFINITI KNOWS OF THE PROBLEM, BUT IS WAITING TO SEE HOW WIDE-SPREAD THE PROBLEM IS. OWNERS HAVE NOT BEEN TOLD OF THIS PROBLEM. TOWBIN SERVICE SAID THEY HAVE SEEN ABOUT 300 CASES OF THE PROBLEM. A SALT LAKE CITY DEALER SERVICE DEPT. HAD ALSO HEARD OF THIS PROBLEM. AGAIN, I FEEL THIS PROBLEM CAN BE DANGEROUS, BECAUSE: IF IT WERE TO OCCUR IN HEAVY TRAFFIC, IT MAY BE DIFFICULT TO GET OUT OF THE WAY OF OTHERS; IF IT WERE TO OCCUR WHEN TURNING IN FRONT OF ONCOMING TRAFFIC; AFTER IT OCCURS, THERE IS NO WAY TO KEEP UP WITH HIGHER SPEED TRAFFIC - ONE IS LEFT GOING SLOW AND HOPING NO ONE REAR ENDS ME; WITHOUT MORE INFORMATION, I HAVE NO WAY OF KNOWING IF THE PROBLEM HAS REALLY BEEN FIXED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 55 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 816948 [ODINO] => 10355993 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100901 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE AND ENGINE COOLING [CITY] => TUCSON [STATE] => AZ [VIN] => [DATEA] => 20100916 [LDATE] => 20100916 [MILES] => 14000 [OCCURENCES] => 1 [CDESCR] => MY 2009 INFINITI GX 37X LOST POWER WITHOUT WARNING. THE MPH WENT FROM 50 DOWN TO 30 IN SECONDS, THE RPMS WOULD NOT GO ABOVE 1500. ACCELERATION FAILED. POWER STEERING AND BRAKING STILL WORKED. I HAD TO PULL OVER AND RESTART THE ENGINE. THE FIRST TIME THIS HAPPENED WAS JULY 2009 AND THE DEALERSHIP SAID NOT TO WORRY, THAT IT WAS PROBABLY AN ISOLATED INCIDENT AND TO BRING IT IN IF IT HAPPENED AGAIN. IF SOMETHING HAPPENS ONCE, I CAN REASON IT AWAY. BUT, TWICE? THIS IS A MAJOR SAFETY ISSUE AND INFINITI NEEDS TO ISSUE A RECALL ASAP. DRIVING CONDITIONS HAVE NO FACTOR AND THIS PROBLEM STRIPS THE DRIVER OF ANY CONTROL OF THE VEHICLE. THE DEALERSHIP DID A "REFLASH" OR ECU UPDATE AND SAID THAT A SIMILAR PROBLEM OCCURED ON A "M" MODEL. I AM NOT CONVINCED THIS HAS SOLVED THE PROBLEM. I AM TERRIFIED OF DRIVING THIS CAR. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 50 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 820846 [ODINO] => 10359346 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => Y [FAILDATE] => 20100912 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN:AUTOMATIC TRANSMISSION [CITY] => SAN LEANDRO [STATE] => CA [VIN] => JNKCV61E89M [DATEA] => 20101005 [LDATE] => 20101005 [MILES] => 45000 [OCCURENCES] => 1 [CDESCR] => PULLING INTO PARKING STALL (BRAKES APPLIED / TRAVELING 5-10 MPH) THE CAR LURCHED FORWARD TWICE AND STUCK A PARKED FULL SIZE TRUCK. THE CAR BOUNCED BACKWARDS AND LURCHED FORWARD AGAIN AND STUCK THE TRUCK A SECOND TIME AND BOUNCED BACKWARDS AGAIN. THE ( OFF BUTTON) WAS ABLE TO BE PUSHED AT THAT TIME. THE BRAKE WAS FULLY APPLIED THE ENTIRE TIME. THIS HAS BEEN THE ONLY OCCURRENCE. INFINITY HAS NOT BEEN ABLE TO DUPLICATE PROBLEM AND HAS DOWNLOADED THE DATA BASE. THE FORMAL REPORT WILL TAKE APPROX. 4 WEEKS TO COMPLETE. NO PARTS HAVE BEEN REPLACED. INFINITIES CONSUMER'S AFFAIR HAS TOLD US TO PICKUP THE VEHICLE AND DRIVE THE VEHICLE DESPITE NO EXPLANATION OR WRITTEN PROOF THE VEHICLE IS SAFE TO DRIVE. THE PROBLEM IS RELATED TO EITHER BRAKING, ACCELERATION OR BOTH. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 820847 [ODINO] => 10359346 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => Y [FAILDATE] => 20100912 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => SAN LEANDRO [STATE] => CA [VIN] => JNKCV61E89M [DATEA] => 20101005 [LDATE] => 20101005 [MILES] => 45000 [OCCURENCES] => 1 [CDESCR] => PULLING INTO PARKING STALL (BRAKES APPLIED / TRAVELING 5-10 MPH) THE CAR LURCHED FORWARD TWICE AND STUCK A PARKED FULL SIZE TRUCK. THE CAR BOUNCED BACKWARDS AND LURCHED FORWARD AGAIN AND STUCK THE TRUCK A SECOND TIME AND BOUNCED BACKWARDS AGAIN. THE ( OFF BUTTON) WAS ABLE TO BE PUSHED AT THAT TIME. THE BRAKE WAS FULLY APPLIED THE ENTIRE TIME. THIS HAS BEEN THE ONLY OCCURRENCE. INFINITY HAS NOT BEEN ABLE TO DUPLICATE PROBLEM AND HAS DOWNLOADED THE DATA BASE. THE FORMAL REPORT WILL TAKE APPROX. 4 WEEKS TO COMPLETE. NO PARTS HAVE BEEN REPLACED. INFINITIES CONSUMER'S AFFAIR HAS TOLD US TO PICKUP THE VEHICLE AND DRIVE THE VEHICLE DESPITE NO EXPLANATION OR WRITTEN PROOF THE VEHICLE IS SAFE TO DRIVE. THE PROBLEM IS RELATED TO EITHER BRAKING, ACCELERATION OR BOTH. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 822293 [ODINO] => 10360617 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100826 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => ADDISON [STATE] => TX [VIN] => [DATEA] => 20101015 [LDATE] => 20101015 [MILES] => 15000 [OCCURENCES] => 1 [CDESCR] => TECHNICAL SERVICE BULLETIN ITB09-037 FROM INFINITI STATES OVERHEATING OF THE BRAKES CAN CAUSE BRAKE JUDDER. THEY RECOMMEND INSTALLING A BRAKE BACKING PLATE, RESURFACING, OR REPLACING THE ROTORS. I TOOK MY CAR TO MY INIFINITI DEALER AND THE PLATE WAS INSTALLED. THE FRONT ROTORS WERE RESURFACED, BRAKE PADS REPLACED, AND I STILL HAD THE BRAKE JUDDER. I TOOK IT BACK AND THEY RESURFACED THE REAR ROTORS AND RECOMMENDED BALANCING AND ROTATING TIRES. I DID THIS (AT MY OWN COST) AND THE BRAKE JUDDER IS STILL PRESENT. THE CAR HAD 15,000 MILES WHEN THE PROBLEM OCCURRED. I FEEL A MANDATORY REPLACEMENT OF THE ROTORS AND THE PADS AT THE SAME TIME IS REQUIRED. THE WARPED ROTORS CONTINUE TO CAUSE VIBRATION AFTER RESURFACING AND MY DEALER WILL NOT REPLACE THEM AT COST. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [17] => Array ( [CMPLID] => 852742 [ODINO] => 10395336 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 19760326 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN:AUTOMATIC TRANSMISSION [CITY] => CYPRESS [STATE] => TX [VIN] => JNKCV61E39M [DATEA] => 20110409 [LDATE] => 20110409 [MILES] => 13753 [OCCURENCES] => 1 [CDESCR] => AFTER DRIVING THE CAR FOR A WHILE AND THEN TURNING IT OFF FOR 30 MIN-1HR, THE TRANSMISSION WILL SURGE 200-250 RPM THE FIRST TIME THE CAR IS DRIVEN AGAIN. THE SURGE HAPPENS ONLY THE FIRST TIME WHILE SHIFTING FROM 3RD GEAR TO 4TH GEAR. TO DATE, THIS HAS NOT CAUSED AN ACCIDENT. THE ENGINE HAS CONSISTENTLY PERFORMED LIKE THIS SINCE ITS PURCHASE IN FEBRUARY 2009. I FIRST REPORTED THE ISSUE TO SEWELL INFINITI, HOUSTON, TX ON 9/25/09 AND TO WEST HOUSTON INFINITI ON 10/14/09. I HAVE REPORTED THE ISSUE ANOTHER 6 TIMES IN ADDITION TO THE TWO LISTED ABOVE. HOWEVER, BOTH DEALERSHIPS CLAIM THAT THEY CANNOT REPLICATE THE ISSUE; THEREFORE, THEY HAVE NOT FIXED THE PROBLEM. ON 12-22-10, INFINITI ISSUED ITB10-075 TO CORRECT THE PROBLEM. WHEN I PRESENTED THE ITB TO SEWELL INFINITI ON 3-26-11, THEY STATED THAT THEY WOULD REVIEW IT. I WAS TOLD LATER THAT THE ITB WOULD HAVE APPLIED TO MY CAR EXCEPT THAT ONE PART WAS ONE LETTER OFF. I CALLED INFINITI CUSTOMER SUPPORT AND WAS TOLD THAT INFINITI IS NOT GOING TO DO ANYTHING FURTHER TO CORRECT THE ISSUE SINCE THE DEALERSHIP CANNOT REPLICATE THE PROBLEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [18] => Array ( [CMPLID] => 863154 [ODINO] => 10406019 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20110608 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => GA [STATE] => GA [VIN] => JNKCV61E59M [DATEA] => 20110612 [LDATE] => 20110612 [MILES] => 24264 [OCCURENCES] => 1 [CDESCR] => AIRBAG SENSOR LIGHT FOR FRONT PASSENGER RANDOMLY DOES NOT REGISTER ADULTS OCCUPYING SEAT. WE HAVE NOT RECOGNIZED ANY PATTERN/SEATING POSITIONS THAT WILL DUPLICATE THE PROBLEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [19] => Array ( [CMPLID] => 863157 [ODINO] => 10406021 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20100430 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => RICHMOND HILL, GA [STATE] => GA [VIN] => JNKCV61E59M [DATEA] => 20110612 [LDATE] => 20110612 [MILES] => 10426 [OCCURENCES] => 1 [CDESCR] => VEHICLE VIBRATES WHEN BRAKING. DEALERSHIP FOUND ALL FOUR ROTORS OUT OF ROUND. DEALERSHIP ALSO FOUND REAR ROTORS WARPED. DEALERSHIP CUT FRONT ROTORS AND RESURFACED REAR ROTORS. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [20] => Array ( [CMPLID] => 863159 [ODINO] => 10406023 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20110517 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => RICHMOND HILL, GA [STATE] => GA [VIN] => JNKCV61E59M [DATEA] => 20110612 [LDATE] => 20110612 [MILES] => 24398 [OCCURENCES] => 1 [CDESCR] => VEHICLE VIBRATES WHEN BRAKING. DEALERSHIP FOUND FRONT ROTORS OUT OF ROUND AND REPLACED THEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [21] => Array ( [CMPLID] => 922427 [ODINO] => 10460231 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20111015 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => CONSHOHOCKEN [STATE] => PA [VIN] => JNKCV61F99M [DATEA] => 20120601 [LDATE] => 20120601 [MILES] => 15686 [OCCURENCES] => 3 [CDESCR] => TL* THE CONTACT OWNS A 2009 INFINITI G37. WHILE THE VEHICLE WAS PARKED, THE VOC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE REAR BRAKE PADS NEEDED TO BE REPLACED AND THE REAR ROTORS NEED TO BE RESURFACED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT HEARD A CLICKING NOISE WHILE DRIVING APPROXIMATELY 10 MPH AND DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN NOTICED EXCESSIVE VIBRATION WHEN THE BRAKES WERE APPLIED AND STATED THE REAR ROTORS HAD TO BE RESURFACED, AND THE REAR BRAKE PADS HAD TO BE REPLACED A SECOND TIME. THE SWAY BAR BUSHINGS WERE ALSO REPAIRED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE BRAKE PADS HAD TO BE REPLACED BECAUSE THEY DID NOT FIT PROPERLY WITH THE REAR DISKS WHICH CAUSED EXCESSIVE WEAR ON THE BRAKE PADS AND ROTORS. THE MECHANIC REPLACED THE REAR BRAKE PADS. THE APPROXIMATE FAILURE MILEAGE WAS 15,686. UPDATED 07/02/12 *BF UPDATED 07/10/12 [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => AWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => INFINITI OF WILLOW GROVE [DEALER_TEL] => 215-784-9320 [DEALER_CITY] => WILLOW GROVE [DEALER_STATE] => PA [DEALER_ZIP] => 19090 [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [22] => Array ( [CMPLID] => 923578 [ODINO] => 10461038 [MFR_NAME] => NISSAN NORTH AMERICA, INC. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20120520 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => BROOKLYN [STATE] => NY [VIN] => [DATEA] => 20120608 [LDATE] => 20120608 [MILES] => 27000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSTIC TEST WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ENGINE. THE DEALER STATED THAT THE ENGINE FAILED DUE TO POOR MAINTENANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE DENIED ASSISTANCE WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 27,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [23] => Array ( [CMPLID] => 926215 [ODINO] => 10463017 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20111031 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => MINNEAPOLIS [STATE] => MN [VIN] => JNKCV61F09M [DATEA] => 20120625 [LDATE] => 20120625 [MILES] => 65000 [OCCURENCES] => 2 [CDESCR] => TL* THE CONTACT OWNS A 2009 INFINTI G37. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHEN AN OCCUPANT WAS PRESENT. THE MALFUNCTION ALSO OCCURRED WHEN THE FRONT PASSENGER SEAT WAS UNOCCUPIED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.UPDATED 08-16-12 *BF THE CONSUMER STATED THAT INFINITI CONSUMER AFFAIRS WOULD NOT REIMBURSE THE COST OF REPAIRS. THE AIR BAG FAILURE HAS BEEN ON GOING FOR SEVERAL MONTHS. UPDATED 08/16/2012 *JS [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => AWD [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => AUTO [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => LUPIENTY INFINTI [DEALER_TEL] => [DEALER_CITY] => GOLDEN VALLEY [DEALER_STATE] => MN [DEALER_ZIP] => 55426 [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [24] => Array ( [CMPLID] => 936732 [ODINO] => 10471748 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20120521 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => BLUFFTON [STATE] => NC [VIN] => JNKCV61E09M [DATEA] => 20120821 [LDATE] => 20120821 [MILES] => 23000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED BEFORE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [25] => Array ( [CMPLID] => 955282 [ODINO] => 10489721 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20121210 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => SANTA CLARITA [STATE] => CA [VIN] => JNKCV61E79M [DATEA] => 20121217 [LDATE] => 20121215 [MILES] => 31612 [OCCURENCES] => 3 [CDESCR] => WHILE STOPPING VEHICLE, BRAKING BECAME NON-RESPONSIVE AND ENGINE BEGAN RACING. VEHICLE WAS EXTREMELY DIFFICULT TO STOP COMPLETELY. AFTER TAKING FOOT OFF OF BRAKE PEDAL, VEHICLE LUNGED FORWARD AS IF ACCELERATOR PEDAL WAS FULLY DEPRESSED. THIS HAS OCCURRED ON 12/9/12 , 12/10/12, 12/15/12. INFINITI HAS NOT CORRECTED PROBLEM. THIS RAPID ACCELERATION / NON-RESPONSIVE BRAKING HAS CAUSED TWO (2) NEAR MISS ACCIDENTS. [CMPL_TYPE] => SVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [26] => Array ( [CMPLID] => 955283 [ODINO] => 10489721 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20121210 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => SANTA CLARITA [STATE] => CA [VIN] => JNKCV61E79M [DATEA] => 20121217 [LDATE] => 20121215 [MILES] => 31612 [OCCURENCES] => 3 [CDESCR] => WHILE STOPPING VEHICLE, BRAKING BECAME NON-RESPONSIVE AND ENGINE BEGAN RACING. VEHICLE WAS EXTREMELY DIFFICULT TO STOP COMPLETELY. AFTER TAKING FOOT OFF OF BRAKE PEDAL, VEHICLE LUNGED FORWARD AS IF ACCELERATOR PEDAL WAS FULLY DEPRESSED. THIS HAS OCCURRED ON 12/9/12 , 12/10/12, 12/15/12. INFINITI HAS NOT CORRECTED PROBLEM. THIS RAPID ACCELERATION / NON-RESPONSIVE BRAKING HAS CAUSED TWO (2) NEAR MISS ACCIDENTS. [CMPL_TYPE] => SVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [27] => Array ( [CMPLID] => 955284 [ODINO] => 10489721 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20121210 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE AND ENGINE COOLING [CITY] => SANTA CLARITA [STATE] => CA [VIN] => JNKCV61E79M [DATEA] => 20121217 [LDATE] => 20121215 [MILES] => 31612 [OCCURENCES] => 3 [CDESCR] => WHILE STOPPING VEHICLE, BRAKING BECAME NON-RESPONSIVE AND ENGINE BEGAN RACING. VEHICLE WAS EXTREMELY DIFFICULT TO STOP COMPLETELY. AFTER TAKING FOOT OFF OF BRAKE PEDAL, VEHICLE LUNGED FORWARD AS IF ACCELERATOR PEDAL WAS FULLY DEPRESSED. THIS HAS OCCURRED ON 12/9/12 , 12/10/12, 12/15/12. INFINITI HAS NOT CORRECTED PROBLEM. THIS RAPID ACCELERATION / NON-RESPONSIVE BRAKING HAS CAUSED TWO (2) NEAR MISS ACCIDENTS. [CMPL_TYPE] => SVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => RWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [28] => Array ( [CMPLID] => 956015 [ODINO] => 10489465 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20121207 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => EW [STATE] => CT [VIN] => JNKCV61F69M [DATEA] => 20121221 [LDATE] => 20121221 [MILES] => 67235 [OCCURENCES] => 1 [CDESCR] => WHEN I PRESS THE BUTTON TO LOCK THE DOORS ON MY REMOTE THE HORN BEEPS LIKE NORMAL, BUT THE DRIVER DOOR DOES NOT LOCK. THE LOCK OPERATE MANUALLY WITH THE KEY, SO IT LOOK LIKE ITS NOT THE LOCK MECHANISM ITSELF. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [29] => Array ( [CMPLID] => 998935 [ODINO] => 10532478 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20130728 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => MARYVILLE [STATE] => TN [VIN] => [DATEA] => 20130729 [LDATE] => 20130729 [MILES] => 22000 [OCCURENCES] => 1 [CDESCR] => WHEN ENGINE IS STARTED IT OCCASIONALLY REVS TO 4000-5000 RPM AND REMAINS THERE FOR ABOUT 5-7 SECONDS BEFORE SLOWING DOWN TO A NORMAL IDLE SPEED. THE OCCURRENCES ARE BECOMING MORE FREQUENT. WHEN ACTING NORMALLY, THE ENGINE STARTS AND REVS TO ABOUT 2000 RPM AND THEN SLOWS TO IDLE SPEED IN ABOUT 1-2 SECONDS. THE DANGER OF THE HIGH REVS FOR 5-7 SECONDS IS THAT IF THE DRIVER IS NOT FULLY AWARE OF THE ENGINE'S SPEED, HE COULD SHIFT THE CAR INTO GEAR AND THE CAR WOULD ACCELERATE, PERHAPS HITTING NEARBY CARS, HOUSE, OUT THE GARAGE DOOR, ETC. I HAD SUCH AN INCIDENT AND WAS BARELY ABLE TO HOLD THE CAR IN PLACE WITH FULL FORCE ON THE BRAKES. THE DEALER HAS STATED THAT HE IS UNAWARE OF ANY SERVICE BULLETINS CONCERNING THIS ISSUE, BUT IF I WOULD BRING IT IN, THEY WOULD CHECK THE SETTINGS ON THE ENGINE CONTROL. IN MY OPINION, THIS IS A VERY SERIOUS SITUATION AKIN TO THE TOYOTA UNEXPECTED ACCELERATION PROBLEM AND INFINTI NEEDS TO DEVELOP FIRST AN ACKNOWLEDGMENT OF THE PROBLEM AND THEN A SOLUTION. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [30] => Array ( [CMPLID] => 1019283 [ODINO] => 10550208 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20131001 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => BETHESDA [STATE] => MD [VIN] => [DATEA] => 20131028 [LDATE] => 20131028 [MILES] => 0 [OCCURENCES] => 2 [CDESCR] => 2009 INFINITI G37. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSFER CASE PROBLEMS. *SMD THE CONSUMER STATED FOR THE SECOND TIME IN ONE YEAR, A PROBLEM DEVELOPED WITH THE TRANSFER CASE. THE DEALERSHIP INDICATED, THEY DID NOT KNOW HOW THE PROBLEM DEVELOPED, OR WHY IT OCCURRED AGAIN. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE IN THE US AND WOULDN'T BECOME AVAILABLE UNTIL MID OCTOBER. [CMPL_TYPE] => LETR [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [31] => Array ( [CMPLID] => 1029264 [ODINO] => 10557047 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20131207 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => BRADFORD [STATE] => MA [VIN] => [DATEA] => 20131223 [LDATE] => 20131223 [MILES] => 72000 [OCCURENCES] => 3 [CDESCR] => MY 2009 INFINITI G37X LOST POWER WITHOUT WARNING ON 3 SEPARATE OCCASIONS. THE FIRST TWO TIMES THE PROBLEM OCCURRED IN JAN 2013 (CAR WAS STILL UNDER 60K MILES WARRANTY). I WAS DRIVING ON THE HIGHWAY ON A COLD NIGHT AND MY CAR STALLED AT AROUND 55/65 MPH MARK. THE CAR WAS SHAKING WHEN I TRIED TO ACCELERATE. WHEN I PULLED OVER TO THE EMERGENCY LANE, MY CAR HAD LOST COMPLETE POWER. THEN, I RESTARTED THE CAR AND THE ENGINE ACTED AND SOUNDED NORMAL. I WARMED UP THE CAR FOR 5 MINUTES BEFORE I DROVE HOME. I WENT TO INFINITI TO GET THE PROBLEM FIXED AND I REPORTED THE PROBLEM TO INFINITI OF NORTH AMERICA. INFINITI COULD NOT IDENTIFY OR RE-CREATE THE PROBLEM. ON DEC 7, 2013, I NOTICED MY CAR ACTED LIKE IT WAS LOSING POWER WHEN I ACCELERATED THE CAR TO 65 MPH WHILE I WAS ON THE HIGHWAY ON A COLD RAINY NIGHT. I TRIED TO ACCELERATE AND THE CAR FELT VERY CHOPPY AND SHAKY AS IF IT WAS CHOKING ON SOMETHING. SINCE THIS PROBLEM HAD OCCURRED TWO TIMES BEFORE, I DECIDED NOT TO CONTINUE TO INCREASE ACCELERATION TO THE CAR ANY FURTHER. I PULLED OVER TO THE EMERGENCY LANE, PARKED THE CAR, AND I VIDEO RECORDED THE PROBLEM. THERE WAS NO LIGHTING INDICATION OF ANY PROBLEM ON DASHBOARD. WHILE THE CAR WAS PARKED AND THE ENGINE WAS RUNNING, I TRIED TO REV UP THE ENGINE. THE CAR WAS SHAKING INTENSIVELY WHEN IT WAS REV UP TO 2,000 RPM. I ALSO RESTART THE CAR AND I TRIED TO REV UP THE ENGINE AGAIN AND THE CAR DID NOT SHAKE. AFTER RESTARTING, THE CAR ENGINE ACTED AND SOUNDED NORMAL. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. THERE IS A SAFETY ISSUE WITH THIS MODEL. I'VE REPORTED THIS PROBLEM TO INFINITI, BUT THEY DENIED THERE IS ANY PROBLEM. INFINITI NEEDS TO ISSUE A RECALL ON THIS MODEL. I AM SCARED TO DRIVE THIS CAR, BUT I NEED THE CAR TO GET AROUND. IF ANYONE CAN HELP PUSH FORWARD THIS ISSUE TO THE RIGHT LEVEL OF ATTENTION, PLEASE CONTACT ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [32] => Array ( [CMPLID] => 1029265 [ODINO] => 10557047 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20131207 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => BRADFORD [STATE] => MA [VIN] => [DATEA] => 20131223 [LDATE] => 20131223 [MILES] => 72000 [OCCURENCES] => 3 [CDESCR] => MY 2009 INFINITI G37X LOST POWER WITHOUT WARNING ON 3 SEPARATE OCCASIONS. THE FIRST TWO TIMES THE PROBLEM OCCURRED IN JAN 2013 (CAR WAS STILL UNDER 60K MILES WARRANTY). I WAS DRIVING ON THE HIGHWAY ON A COLD NIGHT AND MY CAR STALLED AT AROUND 55/65 MPH MARK. THE CAR WAS SHAKING WHEN I TRIED TO ACCELERATE. WHEN I PULLED OVER TO THE EMERGENCY LANE, MY CAR HAD LOST COMPLETE POWER. THEN, I RESTARTED THE CAR AND THE ENGINE ACTED AND SOUNDED NORMAL. I WARMED UP THE CAR FOR 5 MINUTES BEFORE I DROVE HOME. I WENT TO INFINITI TO GET THE PROBLEM FIXED AND I REPORTED THE PROBLEM TO INFINITI OF NORTH AMERICA. INFINITI COULD NOT IDENTIFY OR RE-CREATE THE PROBLEM. ON DEC 7, 2013, I NOTICED MY CAR ACTED LIKE IT WAS LOSING POWER WHEN I ACCELERATED THE CAR TO 65 MPH WHILE I WAS ON THE HIGHWAY ON A COLD RAINY NIGHT. I TRIED TO ACCELERATE AND THE CAR FELT VERY CHOPPY AND SHAKY AS IF IT WAS CHOKING ON SOMETHING. SINCE THIS PROBLEM HAD OCCURRED TWO TIMES BEFORE, I DECIDED NOT TO CONTINUE TO INCREASE ACCELERATION TO THE CAR ANY FURTHER. I PULLED OVER TO THE EMERGENCY LANE, PARKED THE CAR, AND I VIDEO RECORDED THE PROBLEM. THERE WAS NO LIGHTING INDICATION OF ANY PROBLEM ON DASHBOARD. WHILE THE CAR WAS PARKED AND THE ENGINE WAS RUNNING, I TRIED TO REV UP THE ENGINE. THE CAR WAS SHAKING INTENSIVELY WHEN IT WAS REV UP TO 2,000 RPM. I ALSO RESTART THE CAR AND I TRIED TO REV UP THE ENGINE AGAIN AND THE CAR DID NOT SHAKE. AFTER RESTARTING, THE CAR ENGINE ACTED AND SOUNDED NORMAL. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. THERE IS A SAFETY ISSUE WITH THIS MODEL. I'VE REPORTED THIS PROBLEM TO INFINITI, BUT THEY DENIED THERE IS ANY PROBLEM. INFINITI NEEDS TO ISSUE A RECALL ON THIS MODEL. I AM SCARED TO DRIVE THIS CAR, BUT I NEED THE CAR TO GET AROUND. IF ANYONE CAN HELP PUSH FORWARD THIS ISSUE TO THE RIGHT LEVEL OF ATTENTION, PLEASE CONTACT ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [33] => Array ( [CMPLID] => 1045829 [ODINO] => 10568653 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20140310 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => BRICK [STATE] => NJ [VIN] => [DATEA] => 20140311 [LDATE] => 20140311 [MILES] => 108000 [OCCURENCES] => 1 [CDESCR] => I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY VIBRATE REALLY HEAVY AND THEN THE CAR SUDDENLY STARTED TO RAPID DECELERATE NO DASH BOARD WARNING LIGHT. THE CAR WOULD NOT ACCELERATE AND I HAVE TO QUICKLY TRY TO PULL OFF THE SIDE OF THE ROAD. THE CAR NEVER STALL. I HAVE SHUT THE CAR OFF AND RESTART IT AND IT SEEMS FINE AGAIN AND MAY NOT OCCUR FOR AWHILE. I TOOK IT TO THE DEALER AS THIS IS THE THIRD TIME IT HAPPEN TO ME ON THE HIGHWAY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 75 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [34] => Array ( [CMPLID] => 1045830 [ODINO] => 10568653 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20140310 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => BRICK [STATE] => NJ [VIN] => [DATEA] => 20140311 [LDATE] => 20140311 [MILES] => 108000 [OCCURENCES] => 1 [CDESCR] => I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY VIBRATE REALLY HEAVY AND THEN THE CAR SUDDENLY STARTED TO RAPID DECELERATE NO DASH BOARD WARNING LIGHT. THE CAR WOULD NOT ACCELERATE AND I HAVE TO QUICKLY TRY TO PULL OFF THE SIDE OF THE ROAD. THE CAR NEVER STALL. I HAVE SHUT THE CAR OFF AND RESTART IT AND IT SEEMS FINE AGAIN AND MAY NOT OCCUR FOR AWHILE. I TOOK IT TO THE DEALER AS THIS IS THE THIRD TIME IT HAPPEN TO ME ON THE HIGHWAY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 75 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [35] => Array ( [CMPLID] => 1050644 [ODINO] => 10574932 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20140109 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => STOCKBRIDGE [STATE] => GA [VIN] => JNKCV61E09M [DATEA] => 20140326 [LDATE] => 20140326 [MILES] => 103000 [OCCURENCES] => 1 [CDESCR] => THIS IS A FREQUENT EVENT THAT I JUST NOTICED A FEW MONTHS AGO. WHEN SOMEONE IS IN THE FRONT PASSENGER SEAT OF THE VEHICLE, THE AIRBAG LIGHT COMES ON INDICATING THAT THE PASSENGER AIRBAG IS OFF. THIS OCCURS ANYTIME A PASSENGER SITS IN THE FRONT SEAT, REGARDLESS OF WEIGHT OR HEIGHT. TODAY I ALSO NOTICED THAT NISSAN HAS ISSUED A RECALL FOR 1,053,479 VEHICLES GLOBALLY FOR SIMILAR ISSUES. HOWEVER, MY VEHICLE ISN'T INCLUDED IN THIS RECALL HOWEVER THERE HAVE BEEN MULTIPLE REPORTS OF OLDER MODEL G35/G37 VEHICLES WITH THE EXACT SAME ISSUE. I THINK THAT MY 2009 INFINITI G37 SHOULD BE INCLUDED IN THIS RECALL AS WELL. I'M VERY CONCERNED ABOUT THIS, BECAUSE THIS IS A HUGE SAFETY ISSUE! *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [36] => Array ( [CMPLID] => 1050854 [ODINO] => 10575082 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20120615 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => LAS VEGAS [STATE] => NV [VIN] => JNKCV61E09M [DATEA] => 20140327 [LDATE] => 20140327 [MILES] => 57000 [OCCURENCES] => 1 [CDESCR] => WHILE DRIVING WITH A PASSENGER, THE PASSENGER AIRBAG SENSOR INDICATED THAT THE AIRBAG WAS OFF. I REPORTED IT TO INFINITI, AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS HAS HAPPENED ON AT LEAST A HALF A DOZEN OR MORE OCCASIONS. IT OCCURS AT ALL SPEEDS. WHEN INFINITI CHECKED INTO THE ISSUE THEY ASKED ME HOW MUCH THE PASSENGER WEIGHED. THE PASSENGER HAS BEEN MYSELF AND MY BOYFRIEND ON VARIOUS OCCASIONS. WE EACH WEIGH ABOUT 170 POUNDS - NO EXCUSE FOR THE AIRBAG BEING OFF. NOW THAT THERE IS A RECALL, I AM WONDERING WHY MY INFINITI G35 IS NOT INCLUDED IN THIS RECALL. IT OBVIOUSLY HAS THE SAME ISSUE. SHOULD WE HAVE AN ACCIDENT, AND THIS ISSUE IS OCCURRING, WE FEAR THAT WE WILL NOT HAVE THE SAFETY THAT I INTENDED TO HAVE WHEN I PURCHASED THE VEHICLE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [37] => Array ( [CMPLID] => 1098475 [ODINO] => 10626583 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20140104 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => CHICAGO [STATE] => IL [VIN] => JNKCV61F29M [DATEA] => 20140820 [LDATE] => 20140820 [MILES] => 28000 [OCCURENCES] => 0 [CDESCR] => ON A COLD SNOWY EVENING WHILE DRIVING ON THE HIGHWAY AT ABOUT 60MPH THE CAR BEGAN TO VIOLENTLY SHAKE, WHEN I TOOK MY FOOT OFF THE GAS PEDAL THE CAR STOPPED SHAKING, WHEN I TRIED TO ACCELERATE THE CAR AGAIN BEGAN TO SHAKE VIOLENTLY. FORTUNATELY I WAS ABOUT 5 MILES AWAY FROM MY DESTINATION AND MANAGED TO DRIVE ABOUT 25 ON A HIGHWAY. AFTER I REACHED MY DESTINATION I POWERED OFF THE CAR AND LET IT SIT FOR ABOUT 5 MINUTES, THEN I POWERED IT ON AGAIN AND TRIED TO ACCELERATE ABOVE 30MPH WHICH CAUSED THE CAR TO SHAKE AGAIN. I ENDED UP GETTING THE CAR TOWED TO THE DEALERSHIP, WHEN I GOT A CALL BACK FROM THE DEALERSHIP THE NEXT DAY, THE MECHANIC SAID THAT THE PROBLEM WAS DUE TO A SOFTWARE ISSUE WITH THE CAR. DURING THE COLD WEATHER THE AIR INTAKE WAS NOT TAKING IN AIR CORRECTLY WHICH WAS CAUSING THE ENGINE TO MISFIRE. I WAS A BIT SKEPTICAL ABOUT WHAT HAPPENED BUT SINCE THEN I HAVE NOT HAD THE ISSUE OCCUR AGAIN. INFINITI SHOULD MAKE THIS INFORMATION KNOWN TO OWNERS EITHER THROUGH A RECALL OR UPDATE THE SOFTWARE DURING ROUTINE MAINTENANCE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [38] => Array ( [CMPLID] => 1101122 [ODINO] => 10628511 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20130702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => BRICK [STATE] => NJ [VIN] => [DATEA] => 20140826 [LDATE] => 20140826 [MILES] => 117000 [OCCURENCES] => 0 [CDESCR] => CAR BUCK AND STOP ACCELERATE. THEN WILL NOT GO IN TO LOW GEARS OR SIX GEAR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 75 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [39] => Array ( [CMPLID] => 1101123 [ODINO] => 10628511 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20130702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => BRICK [STATE] => NJ [VIN] => [DATEA] => 20140826 [LDATE] => 20140826 [MILES] => 117000 [OCCURENCES] => 0 [CDESCR] => CAR BUCK AND STOP ACCELERATE. THEN WILL NOT GO IN TO LOW GEARS OR SIX GEAR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 75 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [40] => Array ( [CMPLID] => 1101124 [ODINO] => 10628511 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20130702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => BRICK [STATE] => NJ [VIN] => [DATEA] => 20140826 [LDATE] => 20140826 [MILES] => 117000 [OCCURENCES] => 0 [CDESCR] => CAR BUCK AND STOP ACCELERATE. THEN WILL NOT GO IN TO LOW GEARS OR SIX GEAR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 75 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [41] => Array ( [CMPLID] => 1104447 [ODINO] => 10630881 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20140708 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => BOCA RATON [STATE] => FL [VIN] => JNKCV64E49M [DATEA] => 20140904 [LDATE] => 20140904 [MILES] => 45588 [OCCURENCES] => 0 [CDESCR] => 7.8.14 VEHICLE BOUGHT IN TO SERVICE DEPT TO INSTALL NAVIGATION MAP UPDATE. WAS TOLD THAT NAVIGATION UNIT WASN'T WORKING. INFINITI ORDERED REFURBISHED UNIT. 7.16.14 NOTICED GASH IN DASHBOARD NEXT TO VENT WHERE THEY HAD TO REMOVE TO BE ABLE TO INSTALL NEW NAVIGATION UNIT. I HAVE EXTENDED WARRANTY FOR 2 MORE YEARS. 7.23.14 BROUGHT CAR IN TO SHOW THE GASH IN THE DASHBOARD NEXT TO THE AC VENT AFTER THE NAVIGATION UNIT WAS INSTALLED. CHRIS THE SERVICE MANAGER LOOKED AT THE GASH AND ALSO DISCOVERED THE MELTING DASHBOARD AFFECT NEAR THE WINDOW. HE SAID HE WOULD ORDER NEW DASHBOARD AND CALL ME WHEN IT ARRIVED TO INSTALL. 8.12.14 CALLED CHRIS 3 TIMES AS I DID NOT HEAR BACK FROM HIM ABOUT THE ARRIVAL OF THE NEW DASHBOARD. FINALLY SPOKE WITH HIM AND HE SAID THAT HE WANTED TO TRY AND REPAIR IT BEFORE REPLACING IT. THAT WAS UNACCEPTABLE TO ME. I RESEARCHED MELTING DASHBOARD AND DISCOVERED THIS IS AN ISSUE WITH INFINITI'S AND OTHER VEHICLES. I PLACED A CALL TO CORPORATE INFINITI AND LEFT MESSAGE FOR KAREN TO DISCUSS THIS ISSUE AND SEE WHAT TO DO ABOUT GETTING A NEW DASHBOARD AS THAT IS WHAT THE SERVICE MANAGER NOTATED ON HIS FORM ON 7.23.14. 8.13.14 DANIELLE CASE# 15182534 APRIL IS SPECIALIST IN MY AREA - SHE WILL CALL ME BACK - APRIL 615 725 7565 8.14.14 APRIL IS IN TOUCH WITH SERVICE MANAGER AT INFINITY. SHE WILL CALL ME BY THE END OF THE BUSINESS DAY NEXT TUESDAY TO LET ME KNOW THE OUTCOME 8.25.14 INFINITI SAID THEY WILL NOT REPLACE DASHBOARD. NOT COVERED. I HAVE PHOTOS SHOWING THE SAFETY ISSUE OF THE GLARE OFF OF THE DASHBOARD. IT MAKES SEEING THE ROAD DIFFICULT AND A CLEAR SAFETY HAZARD. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [42] => Array ( [CMPLID] => 1105055 [ODINO] => 10631321 [MFR_NAME] => Nissan North America, Inc. [MAKETXT] => INFINITI [MODELTXT] => G37 [YEARTXT] => 2009 [CRASH] => N [FAILDATE] => 20140624 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => WELLINGTON [STATE] => FL [VIN] => [DATEA] => 20140907 [LDATE] => 20140907 [MILES] => 10000 [OCCURENCES] => 0 [CDESCR] => DASH BOARD IS MELTING. VERY HOT TO TOUCH. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) infiniti g37 Problems

infiniti g37 Problems

infiniti g37 2009 Complaints

STEERING

a few days after i bought a new car with electric steering wheel, i noticed a jerk on the steering wheel when i passed a speed bump and at times i feel like the steering wheel jumping on me at acceleration. a few weeks later i found the origin of the problem. the electric steering wheel does not lock in place securely. it will have to be push manually to secure it. if you drive away and forget to secure it manually that is when the jerk occur into the situation i described earlier. i brought it back to the dealer and take it in for repair under warranty, in the process taking out the whole steering wheel assembly and put it back together and told they cannot find any problem. they concluded that 'compared to other similar models they also have a slight play of the steering column. this is normal characteristic of this year and model vehicle". i got in touch with infinity consumer affairs but after a few days they came up with the same conclusion. i think it is the responsibility of the dealer to inform the consumer of this kind of " characteristic " before the consumer make a decision. is there a defect or safety issue involve in this situation? thank you very much.

Reported in: SAN JOSE CA || Crash: N || VIN #: JNKCV61F09M

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

tl*the contact owns a 2009 infiniti g37. the air bag off light illuminated intermittently and remained on which meant that even if an adult was sitting in the front passenger seat the air bag would not deploy. the light illuminated more frequently while driving longer distances. the dealer was unable to duplicate the failure and stated that there was nothing to repair. he contacted the manufacturer and has not received a response. the vehicle has not been repaired. the current mileage was approximately 4,800 and the failure mileage was approximately 4,000. updated 12/07/09 *bf the consumer also stated the vehicle had been serviced 4 times for security system malfunction and twice for air bag problems. updated 12/07/09. *jb

Reported in: HOUSTON TX || Crash: N || VIN #: JNKCV61E29M

VEHICLE SPEED CONTROL

i purchased a new g37x infiniti on march 31, 2009. on april 14, i was driving in a line of traffic and had to stop for a red light. i applied my brake and instead of stopping the car kept on accelerating (lunging) forward and finally hit the car in front of me. i was going slowly and there was no damage. the driver of the hit vehicle got out to inspect the damage and while he was looking, the car lunged forward again, almost hitting him. i thought perhaps it was my fault because it was raining out and the car has abs brakes which my previous 12 year old car did not have so i thought i didn't know how to drive in the rain. i immediately drove straight to the infiniti dealer and they checked it out and could find nothing wrong. on saturday, november 7, 2009, i was coming to a stop sign and applied my brakes and again the car wouldn't stop. it kept lunging forward and went through the intersection. fortunately, no one was crossing the street and there were no cars in front of me. i was really shaken up. on monday, november 9, i brought it back to the infiniti dealer and they said there was a harsh 4>3 downshift causing vehicle to lunge. apparently, a technical service bulletin had been issued between my two events and they did the fix. (tsb itb09-032b). i went on-line and discovered that this tsb does not address the problem i described. i then called the regional infiniti dealer and they opened a file on the case and said i shouldn't drive the car. i brought it back to the dealer and they gave me a loaner but asked for it back soon after because they had no date as to when the regional infiniti people could look at . finally, on november 30th, mike weatherhill from infiniti looked at the car. i had heard nothing so i called the regional office twice and finally they told me that the case was in arbitration. i asked for that phone number which they refused to give me. i am at my wit's end trying to find out what is going on and am afraid that i am driving a time bomb.

Reported in: BLUE BELL PA || Crash: Y || VIN #: JNKCV61F19M

POWER TRAIN:AUTOMATIC TRANSMISSION

we picked up our brand new infiniti g37 sedan out of town (52 miles on it) and the next day, drove it home 300 highway miles. obviously, we were extremely fortunate the problem didn't begin on the trip. by the second day, the car started dying when we came to a stop. at first, the problem didn't happen every time we slowed down, and we discovered putting the car in neutral proved helpful. we hoped it was a fluke that would quickly abate. unfortunately, by the next day, the problem worsened, and the check engine light went on. we took it to the local dealer, and with infiniti, they determined the torque converter was locking, and the car needed a new transmission/drive train - apparently, they found a po744 error code. this is our 3rd infiniti, and we've never had a single mechanical problem with the others, and both dealerships (the one we purchased from and the local one handling the service) claimed they'd never seen anything like this on a new car. i'm afraid what might have happened had we needed to stop suddenly in traffic. to reinforce the magnitude of this problem, the warranty repair estimate (thus far) stands at $11,000 (retail would be $16k+). in light of how significant the problem, i'm scared to drive a vehicle which immediately required this type of repair. infiniti's consumer assistance department has turned the file over for review but will only look into whether the situation qualifies for replacement under applicable lemon laws. they won't consider owner loyalty or problem magnitude of the problem, and i remain very concerned about future safety.

Reported in: SAN ANTONIO TX || Crash: N || VIN #: JNKCV61E89M

VEHICLE SPEED CONTROL

driving my new 2009 g37x infiniti and made a fairly hard brake for a red light - car slid a little to a stop, but continued accelerating at 2500 to 3000 rpms while i held both feet on the brake to keep it in place. it was like holding back a revved up jet - rpms would not come down even when i shifted car to neutral. never experienced anything like this is 40 years of driving. noticed odi complaint # 10296445 which is the exact description of what happened to me (without collision) with the same vehicle - 2009 infiniti g37x sedan. this problem is going to cause someone to get injured or killed! have an appointment with dealer on wednesday morning.

Reported in: CHICAGO IL || Crash: N || VIN #: JNKCV61F59M

POWER TRAIN

i own a two-month old infiniti g37x. when braking at highway speed, the engine does not seem to slow down as fast as it should. i brought this to my infiniti dealer this week. they conducted tests on it and found that it "performs as designed." however, they acknowledged that the transmission does not slow down when the brake is applied - that the engine is designed to "click down" from gear to gear. but when braking hard at a highway speed, the car does not slow down immediately because of this design. i've been driving for 33 years and have never before felt like the car was not going to stop when it needed to. this car gives me that feeling. i've had to stop quickly a couple of times on the highway and i did not feel as though i was in control of the car. infiniti's tests seem to confirm this. however, they did not offer any sort of repair because, again, the car is reacting as designed. they did say that a software correction might occur in the future because corporate infiniti is aware of this problem.

Reported in: YARDLEY PA || Crash: N || VIN #: JNKCV61F19M

POWER TRAIN:AUTOMATIC TRANSMISSION

there is a problem with my transmission in my infiniti 2009 g37 sedan journey. it accelerates on it's own. it happens about once or twice a week. i have taken it to the dealership, they said they did what they could. it got a little better, but the problem still persists.

Reported in: ATLANTA GA || Crash: N || VIN #: JNKCV61E99M

POWER TRAIN:MANUAL TRANSMISSION

the manual transmission in my 2009 infiniti g37s started grinding gears nearly every time the transmission was placed in 6th gear. this resulted in longer than necessary gear changes at high speeds and prolonged time with only one hand on the steering wheel. the car was never driven excessively rough. this problem started at ~6000 miles on the odometer. at ~8500 miles, i took the car in for repair. infiniti replaced the transmission with a new transmission under the factory warranty at no cost to me.

Reported in: HOUSTON TX || Crash: N || VIN #: JNKCV61E19M

ELECTRICAL SYSTEM

2009 infiniti g37 has electrical wiring insulation made of soy-based polymer. soy based polymer is apparently biodegradable. the problem is that it is also attractive to rodents, who eat the wiring, creating electrical safety hazards. in addition to the safety hazards, it also creates an economic stressor on consumers and insurers who have to pay for repairs done to these automobiles, which infiniti claims is not covered under any existing warranty.

Reported in: TAMPA FL || Crash: N || VIN #: JNKCV61E29M

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 infiniti g37. the contact stated that while driving at approximately 55 mph, the vehicle suddenly downshifted to approximately 10 mph and almost causing a crash. the vehicle was towed to an authorized dealership where a chip was changed. however, the failure occurred three more times. the dealer then stated that the fluid in the vehicle was too full and was the cause of the failure. the vehicle was at the dealership at the time of the complaint and the contact wanted to trade it in for another vehicle. the failure mileage was unknown. the current mileage was approximately 12,000.

Reported in: ANAHEIM HILLS CA || Crash: N || VIN #: JNKCV61E79M

ELECTRICAL SYSTEM

1. i was driving my 2009 infiniti g37xs on i-95 near philadelphia. i was using cruise control with speed set at near 65mph. i was listening to pandora internet radio on my htc evo 4g android phone using wimax (4g wireless). the htc evo was being charged using a cellet pmotq9c car charger for cell phones. 2. out of blue, all electrical and electronic system went black. all dashboard display(lcd), entertainmen/navigation system and ac and left/right turn signal and lighting all went out. nothing electronic works including turn signal/emergency light. i was quite nervous, but didn't want to stop at middle of interstate freeway and drive straight home and prayed that power train stay working till i got home. thank god, it did. as soon as i stopped the car by pressing the start/stop button after i drove into my garage, i waited a minute or two and tried to start my car by pressing the start/stop button while pressing the break pedal. the car would not start. i thought that my wireless card key had bad battery. so i spent 15min or so to find my 2nd wireless card key and strangely enough i was able to start the car. however, the "service engine soon" light on dashboard went on. i called the dealer service and wanted to bring the car. but dealer didn't have any loan car available till next tuesday. so i waited and drove carefully with my car and brought it to dealer on the following tuesday. again strangely, just one day earlier, the "service engine" light disappeared. i trusted dealer had right equipment to diagnose. 3. dealer took a few days looked at it and could only told me some limited diagnostic info about loss of comm and could not pin point the root cause of problem. i expressed my safety concerns on at night driving on i-95 situation when this happens again. the dealer assured me that all tests were done and no problem was found and the car was safe to drive. 4. i don't feel comfortable and feel that maybe nhtsa can better investigate this.

Reported in: GARNET VALLEY PA || Crash: N || VIN #: JNKCV61F29M

POWER TRAIN

apparently on 2009 infiniti g37s, there is a programming error/deficiency in the electronic engine control module (ecm) affecting the processing of the mass flow rate sensor that will cause the engine to unexpectedly (and without a dash warning indicator) to lose power. at occurrence of the failure, the car will decelerate from highway speed to less than 35 mph within a few seconds. following the failure, the engine rpm will not exceed 2,400 rpm and speeds above 35 mph are impossible (i found that 4th gear is the highest gear selectable). this failure can be dangerous in a number of traffic situations. i have learned from an infiniti service dept. that the failure will temporarily correct itself if the engine is turned off for a period of time, but that the failure could reoccur. the car's ecm was re-programmed by towbin infiniti (las vegas, nv) on august 30 and that supposedly fixes the failure. while at towbin, the service man said that infiniti knows of the problem, but is waiting to see how wide-spread the problem is. owners have not been told of this problem. towbin service said they have seen about 300 cases of the problem. a salt lake city dealer service dept. had also heard of this problem. again, i feel this problem can be dangerous, because: if it were to occur in heavy traffic, it may be difficult to get out of the way of others; if it were to occur when turning in front of oncoming traffic; after it occurs, there is no way to keep up with higher speed traffic - one is left going slow and hoping no one rear ends me; without more information, i have no way of knowing if the problem has really been fixed.

Reported in: SHOW LOW AZ || Crash: N || VIN #: JNKCV61E59M

ELECTRICAL SYSTEM

apparently on 2009 infiniti g37s, there is a programming error/deficiency in the electronic engine control module (ecm) affecting the processing of the mass flow rate sensor that will cause the engine to unexpectedly (and without a dash warning indicator) to lose power. at occurrence of the failure, the car will decelerate from highway speed to less than 35 mph within a few seconds. following the failure, the engine rpm will not exceed 2,400 rpm and speeds above 35 mph are impossible (i found that 4th gear is the highest gear selectable). this failure can be dangerous in a number of traffic situations. i have learned from an infiniti service dept. that the failure will temporarily correct itself if the engine is turned off for a period of time, but that the failure could reoccur. the car's ecm was re-programmed by towbin infiniti (las vegas, nv) on august 30 and that supposedly fixes the failure. while at towbin, the service man said that infiniti knows of the problem, but is waiting to see how wide-spread the problem is. owners have not been told of this problem. towbin service said they have seen about 300 cases of the problem. a salt lake city dealer service dept. had also heard of this problem. again, i feel this problem can be dangerous, because: if it were to occur in heavy traffic, it may be difficult to get out of the way of others; if it were to occur when turning in front of oncoming traffic; after it occurs, there is no way to keep up with higher speed traffic - one is left going slow and hoping no one rear ends me; without more information, i have no way of knowing if the problem has really been fixed.

Reported in: SHOW LOW AZ || Crash: N || VIN #: JNKCV61E59M

ENGINE AND ENGINE COOLING

my 2009 infiniti gx 37x lost power without warning. the mph went from 50 down to 30 in seconds, the rpms would not go above 1500. acceleration failed. power steering and braking still worked. i had to pull over and restart the engine. the first time this happened was july 2009 and the dealership said not to worry, that it was probably an isolated incident and to bring it in if it happened again. if something happens once, i can reason it away. but, twice? this is a major safety issue and infiniti needs to issue a recall asap. driving conditions have no factor and this problem strips the driver of any control of the vehicle. the dealership did a "reflash" or ecu update and said that a similar problem occured on a "m" model. i am not convinced this has solved the problem. i am terrified of driving this car.

Reported in: TUCSON AZ || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

pulling into parking stall (brakes applied / traveling 5-10 mph) the car lurched forward twice and stuck a parked full size truck. the car bounced backwards and lurched forward again and stuck the truck a second time and bounced backwards again. the ( off button) was able to be pushed at that time. the brake was fully applied the entire time. this has been the only occurrence. infinity has not been able to duplicate problem and has downloaded the data base. the formal report will take approx. 4 weeks to complete. no parts have been replaced. infinities consumer's affair has told us to pickup the vehicle and drive the vehicle despite no explanation or written proof the vehicle is safe to drive. the problem is related to either braking, acceleration or both.

Reported in: SAN LEANDRO CA || Crash: Y || VIN #: JNKCV61E89M

SERVICE BRAKES, HYDRAULIC

pulling into parking stall (brakes applied / traveling 5-10 mph) the car lurched forward twice and stuck a parked full size truck. the car bounced backwards and lurched forward again and stuck the truck a second time and bounced backwards again. the ( off button) was able to be pushed at that time. the brake was fully applied the entire time. this has been the only occurrence. infinity has not been able to duplicate problem and has downloaded the data base. the formal report will take approx. 4 weeks to complete. no parts have been replaced. infinities consumer's affair has told us to pickup the vehicle and drive the vehicle despite no explanation or written proof the vehicle is safe to drive. the problem is related to either braking, acceleration or both.

Reported in: SAN LEANDRO CA || Crash: Y || VIN #: JNKCV61E89M

SERVICE BRAKES, HYDRAULIC

technical service bulletin itb09-037 from infiniti states overheating of the brakes can cause brake judder. they recommend installing a brake backing plate, resurfacing, or replacing the rotors. i took my car to my inifiniti dealer and the plate was installed. the front rotors were resurfaced, brake pads replaced, and i still had the brake judder. i took it back and they resurfaced the rear rotors and recommended balancing and rotating tires. i did this (at my own cost) and the brake judder is still present. the car had 15,000 miles when the problem occurred. i feel a mandatory replacement of the rotors and the pads at the same time is required. the warped rotors continue to cause vibration after resurfacing and my dealer will not replace them at cost.

Reported in: ADDISON TX || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

after driving the car for a while and then turning it off for 30 min-1hr, the transmission will surge 200-250 rpm the first time the car is driven again. the surge happens only the first time while shifting from 3rd gear to 4th gear. to date, this has not caused an accident. the engine has consistently performed like this since its purchase in february 2009. i first reported the issue to sewell infiniti, houston, tx on 9/25/09 and to west houston infiniti on 10/14/09. i have reported the issue another 6 times in addition to the two listed above. however, both dealerships claim that they cannot replicate the issue; therefore, they have not fixed the problem. on 12-22-10, infiniti issued itb10-075 to correct the problem. when i presented the itb to sewell infiniti on 3-26-11, they stated that they would review it. i was told later that the itb would have applied to my car except that one part was one letter off. i called infiniti customer support and was told that infiniti is not going to do anything further to correct the issue since the dealership cannot replicate the problem.

Reported in: CYPRESS TX || Crash: N || VIN #: JNKCV61E39M

AIR BAGS

airbag sensor light for front passenger randomly does not register adults occupying seat. we have not recognized any pattern/seating positions that will duplicate the problem.

Reported in: GA GA || Crash: N || VIN #: JNKCV61E59M

SERVICE BRAKES, HYDRAULIC

vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.

Reported in: RICHMOND HILL, GA GA || Crash: N || VIN #: JNKCV61E59M

SERVICE BRAKES, HYDRAULIC

vehicle vibrates when braking. dealership found front rotors out of round and replaced them.

Reported in: RICHMOND HILL, GA GA || Crash: N || VIN #: JNKCV61E59M

SERVICE BRAKES

tl* the contact owns a 2009 infiniti g37. while the vehicle was parked, the voc warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician stated the rear brake pads needed to be replaced and the rear rotors need to be resurfaced. after the vehicle was repaired, the contact heard a clicking noise while driving approximately 10 mph and depressing the brake pedal. the vehicle was taken back to the dealer for diagnostic testing. the technician noticed excessive vibration when the brakes were applied and stated the rear rotors had to be resurfaced, and the rear brake pads had to be replaced a second time. the sway bar bushings were also repaired. the failure continued to occur after the vehicle was repaired. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated the brake pads had to be replaced because they did not fit properly with the rear disks which caused excessive wear on the brake pads and rotors. the mechanic replaced the rear brake pads. the approximate failure mileage was 15,686. updated 07/02/12 *bf updated 07/10/12

Reported in: CONSHOHOCKEN PA || Crash: N || VIN #: JNKCV61F99M

ENGINE

tl* the contact owns a 2009 infiniti g37. the contact stated that the vehicle stalled without warning while driving. the failure was experienced several times. the vehicle was towed to the dealer. a diagnostic test was performed, which located the failure at the engine. the dealer stated that the engine failed due to poor maintenance. the vehicle was not repaired. the manufacture denied assistance with the repair. the vin was not available. the failure and current mileages were 27,000.

Reported in: BROOKLYN NY || Crash: N || VIN #:

AIR BAGS

tl* the contact owns a 2009 infinti g37. the contact stated that while driving approximately 65 mph, the front passenger side air bag off warning indicator illuminated when an occupant was present. the malfunction also occurred when the front passenger seat was unoccupied. the failure occurred at any speed being driven. the vehicle was not diagnosed or repaired. the manufacturer was notified of the intermittent failure. the approximate failure mileage was 65,000.updated 08-16-12 *bf the consumer stated that infiniti consumer affairs would not reimburse the cost of repairs. the air bag failure has been on going for several months. updated 08/16/2012 *js

Reported in: MINNEAPOLIS MN || Crash: N || VIN #: JNKCV61F09M

VEHICLE SPEED CONTROL

tl* the contact owns a 2009 infiniti g37. the contact stated that while driving 40 mph and attempting to accelerate the vehicle hesitated before shifting gears. the vehicle was taken to the dealer who was unable to diagnose the failure. the failure recurred multiple times. the manufacturer was not made aware of the failure. the failure mileage was 23,000.

Reported in: BLUFFTON NC || Crash: N || VIN #: JNKCV61E09M

VEHICLE SPEED CONTROL

while stopping vehicle, braking became non-responsive and engine began racing. vehicle was extremely difficult to stop completely. after taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. this has occurred on 12/9/12 , 12/10/12, 12/15/12. infiniti has not corrected problem. this rapid acceleration / non-responsive braking has caused two (2) near miss accidents.

Reported in: SANTA CLARITA CA || Crash: N || VIN #: JNKCV61E79M

SERVICE BRAKES, HYDRAULIC

while stopping vehicle, braking became non-responsive and engine began racing. vehicle was extremely difficult to stop completely. after taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. this has occurred on 12/9/12 , 12/10/12, 12/15/12. infiniti has not corrected problem. this rapid acceleration / non-responsive braking has caused two (2) near miss accidents.

Reported in: SANTA CLARITA CA || Crash: N || VIN #: JNKCV61E79M

ENGINE AND ENGINE COOLING

while stopping vehicle, braking became non-responsive and engine began racing. vehicle was extremely difficult to stop completely. after taking foot off of brake pedal, vehicle lunged forward as if accelerator pedal was fully depressed. this has occurred on 12/9/12 , 12/10/12, 12/15/12. infiniti has not corrected problem. this rapid acceleration / non-responsive braking has caused two (2) near miss accidents.

Reported in: SANTA CLARITA CA || Crash: N || VIN #: JNKCV61E79M

ELECTRICAL SYSTEM

when i press the button to lock the doors on my remote the horn beeps like normal, but the driver door does not lock. the lock operate manually with the key, so it look like its not the lock mechanism itself.

Reported in: EW CT || Crash: N || VIN #: JNKCV61F69M

ENGINE

when engine is started it occasionally revs to 4000-5000 rpm and remains there for about 5-7 seconds before slowing down to a normal idle speed. the occurrences are becoming more frequent. when acting normally, the engine starts and revs to about 2000 rpm and then slows to idle speed in about 1-2 seconds. the danger of the high revs for 5-7 seconds is that if the driver is not fully aware of the engine's speed, he could shift the car into gear and the car would accelerate, perhaps hitting nearby cars, house, out the garage door, etc. i had such an incident and was barely able to hold the car in place with full force on the brakes. the dealer has stated that he is unaware of any service bulletins concerning this issue, but if i would bring it in, they would check the settings on the engine control. in my opinion, this is a very serious situation akin to the toyota unexpected acceleration problem and infinti needs to develop first an acknowledgment of the problem and then a solution.

Reported in: MARYVILLE TN || Crash: N || VIN #:

POWER TRAIN

2009 infiniti g37. consumer writes in regards to vehicle transfer case problems. *smd the consumer stated for the second time in one year, a problem developed with the transfer case. the dealership indicated, they did not know how the problem developed, or why it occurred again. the consumer was informed the parts were not available in the us and wouldn't become available until mid october.

Reported in: BETHESDA MD || Crash: N || VIN #:

ENGINE

my 2009 infiniti g37x lost power without warning on 3 separate occasions. the first two times the problem occurred in jan 2013 (car was still under 60k miles warranty). i was driving on the highway on a cold night and my car stalled at around 55/65 mph mark. the car was shaking when i tried to accelerate. when i pulled over to the emergency lane, my car had lost complete power. then, i restarted the car and the engine acted and sounded normal. i warmed up the car for 5 minutes before i drove home. i went to infiniti to get the problem fixed and i reported the problem to infiniti of north america. infiniti could not identify or re-create the problem. on dec 7, 2013, i noticed my car acted like it was losing power when i accelerated the car to 65 mph while i was on the highway on a cold rainy night. i tried to accelerate and the car felt very choppy and shaky as if it was choking on something. since this problem had occurred two times before, i decided not to continue to increase acceleration to the car any further. i pulled over to the emergency lane, parked the car, and i video recorded the problem. there was no lighting indication of any problem on dashboard. while the car was parked and the engine was running, i tried to rev up the engine. the car was shaking intensively when it was rev up to 2,000 rpm. i also restart the car and i tried to rev up the engine again and the car did not shake. after restarting, the car engine acted and sounded normal. i was able to drive the car home safely. there is a safety issue with this model. i've reported this problem to infiniti, but they denied there is any problem. infiniti needs to issue a recall on this model. i am scared to drive this car, but i need the car to get around. if anyone can help push forward this issue to the right level of attention, please contact me at [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: BRADFORD MA || Crash: N || VIN #:

ELECTRICAL SYSTEM

my 2009 infiniti g37x lost power without warning on 3 separate occasions. the first two times the problem occurred in jan 2013 (car was still under 60k miles warranty). i was driving on the highway on a cold night and my car stalled at around 55/65 mph mark. the car was shaking when i tried to accelerate. when i pulled over to the emergency lane, my car had lost complete power. then, i restarted the car and the engine acted and sounded normal. i warmed up the car for 5 minutes before i drove home. i went to infiniti to get the problem fixed and i reported the problem to infiniti of north america. infiniti could not identify or re-create the problem. on dec 7, 2013, i noticed my car acted like it was losing power when i accelerated the car to 65 mph while i was on the highway on a cold rainy night. i tried to accelerate and the car felt very choppy and shaky as if it was choking on something. since this problem had occurred two times before, i decided not to continue to increase acceleration to the car any further. i pulled over to the emergency lane, parked the car, and i video recorded the problem. there was no lighting indication of any problem on dashboard. while the car was parked and the engine was running, i tried to rev up the engine. the car was shaking intensively when it was rev up to 2,000 rpm. i also restart the car and i tried to rev up the engine again and the car did not shake. after restarting, the car engine acted and sounded normal. i was able to drive the car home safely. there is a safety issue with this model. i've reported this problem to infiniti, but they denied there is any problem. infiniti needs to issue a recall on this model. i am scared to drive this car, but i need the car to get around. if anyone can help push forward this issue to the right level of attention, please contact me at [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: BRADFORD MA || Crash: N || VIN #:

VEHICLE SPEED CONTROL

i was driving on the highway and my car suddenly vibrate really heavy and then the car suddenly started to rapid decelerate no dash board warning light. the car would not accelerate and i have to quickly try to pull off the side of the road. the car never stall. i have shut the car off and restart it and it seems fine again and may not occur for awhile. i took it to the dealer as this is the third time it happen to me on the highway.

Reported in: BRICK NJ || Crash: N || VIN #:

ENGINE

i was driving on the highway and my car suddenly vibrate really heavy and then the car suddenly started to rapid decelerate no dash board warning light. the car would not accelerate and i have to quickly try to pull off the side of the road. the car never stall. i have shut the car off and restart it and it seems fine again and may not occur for awhile. i took it to the dealer as this is the third time it happen to me on the highway.

Reported in: BRICK NJ || Crash: N || VIN #:

AIR BAGS

this is a frequent event that i just noticed a few months ago. when someone is in the front passenger seat of the vehicle, the airbag light comes on indicating that the passenger airbag is off. this occurs anytime a passenger sits in the front seat, regardless of weight or height. today i also noticed that nissan has issued a recall for 1,053,479 vehicles globally for similar issues. however, my vehicle isn't included in this recall however there have been multiple reports of older model g35/g37 vehicles with the exact same issue. i think that my 2009 infiniti g37 should be included in this recall as well. i'm very concerned about this, because this is a huge safety issue!

Reported in: STOCKBRIDGE GA || Crash: N || VIN #: JNKCV61E09M

AIR BAGS

while driving with a passenger, the passenger airbag sensor indicated that the airbag was off. i reported it to infiniti, and they could not duplicate the problem. this has happened on at least a half a dozen or more occasions. it occurs at all speeds. when infiniti checked into the issue they asked me how much the passenger weighed. the passenger has been myself and my boyfriend on various occasions. we each weigh about 170 pounds - no excuse for the airbag being off. now that there is a recall, i am wondering why my infiniti g35 is not included in this recall. it obviously has the same issue. should we have an accident, and this issue is occurring, we fear that we will not have the safety that i intended to have when i purchased the vehicle.

Reported in: LAS VEGAS NV || Crash: N || VIN #: JNKCV61E09M

ELECTRICAL SYSTEM

on a cold snowy evening while driving on the highway at about 60mph the car began to violently shake, when i took my foot off the gas pedal the car stopped shaking, when i tried to accelerate the car again began to shake violently. fortunately i was about 5 miles away from my destination and managed to drive about 25 on a highway. after i reached my destination i powered off the car and let it sit for about 5 minutes, then i powered it on again and tried to accelerate above 30mph which caused the car to shake again. i ended up getting the car towed to the dealership, when i got a call back from the dealership the next day, the mechanic said that the problem was due to a software issue with the car. during the cold weather the air intake was not taking in air correctly which was causing the engine to misfire. i was a bit skeptical about what happened but since then i have not had the issue occur again. infiniti should make this information known to owners either through a recall or update the software during routine maintenance.

Reported in: CHICAGO IL || Crash: N || VIN #: JNKCV61F29M

ENGINE

car buck and stop accelerate. then will not go in to low gears or six gear

Reported in: BRICK NJ || Crash: N || VIN #:

UNKNOWN OR OTHER

car buck and stop accelerate. then will not go in to low gears or six gear

Reported in: BRICK NJ || Crash: N || VIN #:

POWER TRAIN

car buck and stop accelerate. then will not go in to low gears or six gear

Reported in: BRICK NJ || Crash: N || VIN #:

VISIBILITY/WIPER

7.8.14 vehicle bought in to service dept to install navigation map update. was told that navigation unit wasn't working. infiniti ordered refurbished unit. 7.16.14 noticed gash in dashboard next to vent where they had to remove to be able to install new navigation unit. i have extended warranty for 2 more years. 7.23.14 brought car in to show the gash in the dashboard next to the ac vent after the navigation unit was installed. chris the service manager looked at the gash and also discovered the melting dashboard affect near the window. he said he would order new dashboard and call me when it arrived to install. 8.12.14 called chris 3 times as i did not hear back from him about the arrival of the new dashboard. finally spoke with him and he said that he wanted to try and repair it before replacing it. that was unacceptable to me. i researched melting dashboard and discovered this is an issue with infiniti's and other vehicles. i placed a call to corporate infiniti and left message for karen to discuss this issue and see what to do about getting a new dashboard as that is what the service manager notated on his form on 7.23.14. 8.13.14 danielle case# 15182534 april is specialist in my area - she will call me back - april 615 725 7565 8.14.14 april is in touch with service manager at infinity. she will call me by the end of the business day next tuesday to let me know the outcome 8.25.14 infiniti said they will not replace dashboard. not covered. i have photos showing the safety issue of the glare off of the dashboard. it makes seeing the road difficult and a clear safety hazard.

Reported in: BOCA RATON FL || Crash: N || VIN #: JNKCV64E49M

UNKNOWN OR OTHER

dash board is melting. very hot to touch.

Reported in: WELLINGTON FL || Crash: N || VIN #: