ICE CASTLE FISH HOUSE 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
0
Recalls

Complaints & Recalls

1 Complaints 0 Recalls

Consumer Complaints

1 Complaint
American Surplus & Manufacturing, Inc.
Campaign: 11663645 Other
May 29, 2025
Defect Description:

TRAILER HITCHES

Potential Consequences:

The contact owned a 2020 Ice Castle Fish House. The contact stated that while the Ice Castle Fish House was hitched to the vehicle, the demco easy latch coupler detached from the connected ball assembly. The vehicle was shaking and erratically swaying back and forth. The vehicle and the Ice Castle Fish House crashed into a guardrail and rolled several times before stopping. The contact stated the easy latch coupler was still in tack. No injuries were sustained. The vehicle and the Ice Castle Fish House were condemned as a total loss by the insurance company. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 23V319000 (Trailer Hitches), which had a similar failure description; however, the contact VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance.

Corrective Action:

The contact owned a 2020 Ice Castle Fish House. The contact stated that while the Ice Castle Fish House was hitched to the vehicle, the demco easy latch coupler detached from the connected ball assembly. The vehicle was shaking and erratically swaying back and forth. The vehicle and the Ice Castle Fish House crashed into a guardrail and rolled several times before stopping. The contact stated the easy latch coupler was still in tack. No injuries were sustained. The vehicle and the Ice Castle Fish House were condemned as a total loss by the insurance company. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 23V319000 (Trailer Hitches), which had a similar failure description; however, the contact VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance.

Additional Notes:

The contact owned a 2020 Ice Castle Fish House. The contact stated that while the Ice Castle Fish House was hitched to the vehicle, the demco easy latch coupler detached from the connected ball assembly. The vehicle was shaking and erratically swaying back and forth. The vehicle and the Ice Castle Fish House crashed into a guardrail and rolled several times before stopping. The contact stated the easy latch coupler was still in tack. No injuries were sustained. The vehicle and the Ice Castle Fish House were condemned as a total loss by the insurance company. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 23V319000 (Trailer Hitches), which had a similar failure description; however, the contact VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance.

Manufacturer: ICE CASTLE
Mfg Campaign: 11663645
Notice Date: May 29, 2025
Recall Date: May 29, 2025

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