IC BUS CESB 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
15
Recalls

Complaints & Recalls

1 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Navistar, Inc.
NHTSA Campaign: 23V398000 SAFETY RECALL
15.4K Vehicles Affected
Recall Date: Jun 2, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016 and 2018-2024 IC Bus CE school buses. The brake pressure switch assembly may leak brake fluid into the brake pressure switch's electrical components and cause an electrical short-circuit.

Potential Risk:
An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch assembly and if necessary, the wire harness or fuse, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23518.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 23518
Notice Date: Sep 29, 2023
Recall Date: Jun 2, 2023
Navistar, Inc.
NHTSA Campaign: 23V371000 SAFETY RECALL
19.4K Vehicles Affected
Recall Date: May 25, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2021-2024 IC Bus RE, 2022-2024 IC Bus CE, and IC Bus EV school buses. The anti-lock brake system (ABS) indicator light does not remain illuminated when a malfunction exists, and when the vehicle's ignition switch is on, and the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
An ABS indicator light that fails to remain illuminated will not alert the driver of an ABS malfunction, which could increase the risk of a crash.
FREE Recall Solution:
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23516.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 23516
Notice Date: Jul 18, 2023
Recall Date: May 25, 2023
Navistar, Inc.
NHTSA Campaign: 23V065000 SAFETY RECALL
12.5K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2022-2024 IC Bus CE, 2022-2023 IC CE SBus, IC RE, and 2023 EV school buses. The roof panel may have been manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Potential Risk:
A school bus roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed April 3, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23501.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 23501
Notice Date: Apr 3, 2023
Recall Date: Feb 10, 2023
Navistar, Inc.
NHTSA Campaign: 22V909000 SAFETY RECALL
6.9K Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2023 IC RE, IC EV, and 2023-2024 IC CE school buses. The fasteners that connect the transverse torque arm to the rear axle housing may have been tightened incorrectly, which can allow the rear axle to shift side to side.

Potential Risk:
A rear axle that moves side to side can cause a loss of handling and control, increasing the risk of a crash. In addition, a loose rear axle may cause vehicle instability during an evacuation in an emergency, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace and tighten the fasteners, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22527.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22527
Notice Date: Feb 6, 2023
Recall Date: Dec 8, 2022
Navistar, Inc.
NHTSA Campaign: 22V872000 SAFETY RECALL
196 Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2023 IC CE vehicles. The fuel vapor line without the heat shield tubing may have been installed, exposing the line to heat from the exhaust system.

Potential Risk:
Heat exposure may cause the line to leak, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the fuel vapor line with heat shield tubing, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22526.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22526
Notice Date: Jan 20, 2023
Recall Date: Nov 23, 2022
Navistar, Inc.
NHTSA Campaign: 22V869000 SAFETY RECALL
25.8K Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2021-2022 International CV, 2022-2023 International HV, 2023 IC 1300 FBC, CE, RE, TC, International MV, HX, LT, RH, and LoneStar vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may lose tension over time.

Potential Risk:
A loss of tension in the steering and suspension joints may lead to steering instability and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22524.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22524
Notice Date: Jan 20, 2023
Recall Date: Nov 23, 2022
Navistar, Inc.
NHTSA Campaign: 22V870000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Nov 23, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2023 IC CE, EV, and RE vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may lose tension over time.

Potential Risk:
A loss of tension in the steering and suspension joints may lead to steering instability and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22525.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22525
Notice Date: Jan 20, 2023
Recall Date: Nov 23, 2022
Navistar, Inc.
NHTSA Campaign: 22V610000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Aug 10, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2023 IC CE School Buses. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.

Potential Risk:
An unexpected engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will replace the ECM. Owner notification letters were mailed September 26, 2022. Owners may contact Navistar's customer service at 1-800-448-7825.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: None
Notice Date: Sep 26, 2022
Recall Date: Aug 10, 2022
Navistar, Inc.
NHTSA Campaign: 22V429000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Jun 16, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2022-2023 IC CE School Buses. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

Potential Risk:
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Interim owner notification letters were mailed August 15, 2022. Remedy parts are expected to become available in mid-October 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 22514.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22514
Notice Date: Nov 10, 2022
Recall Date: Jun 16, 2022
Navistar, Inc.
NHTSA Campaign: 22V367000 SAFETY RECALL
5K Vehicles Affected
Recall Date: May 23, 2022
Safety Issue:

Navistar, Inc. is recalling certain 2022-2023 IC CE, IC RE, and 2023 IC EV school buses. The steering wheel retaining nut may have been tightened incorrectly, which can allow the steering wheel to loosen and detach from the steering column shaft.

Potential Risk:
A loose or detached steering wheel increases the risk of a crash.
FREE Recall Solution:
Owners are advised not to drive their vehicles until the repair has been performed. Dealers will remove the steering wheel nut, apply thread locker, and reinstall the nut, free of charge. Owner notification letters were mailed on May 25, 2022. Owners may contact Navistar, Inc. customer service at (331) 332-1590. Navistar's number for this recall is 22511.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22511
Notice Date: May 25, 2022
Recall Date: May 23, 2022
Navistar, Inc.
NHTSA Campaign: 22V283000 SAFETY RECALL
337 Vehicles Affected
Recall Date: Apr 27, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2022-2023 IC RE School Buses, and 2023 IC CE school buses built without a forward radar unit. The warning label notifying the driver that the collision mitigation system is inoperative may be missing.

Potential Risk:
Failure to warn the driver that the collision mitigation system is inoperative increases the risk of a crash.
FREE Recall Solution:
Navistar will provide a warning label and installation instructions, free of charge. Owner notification letters were mailed June 14, 2022. Owners may contact Navistar customer service 1-800-4487825. Navistar's number for this recall is 22509.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 22509
Notice Date: Jun 14, 2022
Recall Date: Apr 27, 2022
Navistar, Inc.
NHTSA Campaign: 21V837000 SAFETY RECALL
7.3K Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2020-2023 IC CE school buses. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Potential Risk:
Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
FREE Recall Solution:
Dealers will reprogram the ECM, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21507.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local IC BUS dealer to schedule your FREE recall repair.
Manufacturer: IC BUS
Mfg Campaign: 21507
Notice Date: Jan 18, 2022
Recall Date: Oct 25, 2021

Consumer Complaints

1 Complaint
International Motors, Llc
Campaign: 11662097 Other
May 20, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The roof leaks in several areas. The water gets on the floor and seats increasing the chance that children will slip and fall on the wet floors and seats. This has been to the dealer more than once but the roofs still leak. We have more than one bus of the same age that leak

Corrective Action:

The roof leaks in several areas. The water gets on the floor and seats increasing the chance that children will slip and fall on the wet floors and seats. This has been to the dealer more than once but the roofs still leak. We have more than one bus of the same age that leak

Additional Notes:

The roof leaks in several areas. The water gets on the floor and seats increasing the chance that children will slip and fall on the wet floors and seats. This has been to the dealer more than once but the roofs still leak. We have more than one bus of the same age that leak

Manufacturer: IC BUS
Mfg Campaign: 11662097
Notice Date: May 20, 2025
Recall Date: May 20, 2025
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