hyundai santa fe Problems
hyundai santa fe 2013 Complaints
SUSPENSION
the car wants to go anywhere but straight. any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction. at speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane. the dealer checked the alignment and said everything was to specification and normal. this is the worst vehicle i've ever driven including several motor homes. *js
Reported in: PALMETTO FL || Crash: N || VIN #: 5XYZU3LB5DG
STEERING
the car wants to go anywhere but straight. any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction. at speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane. the dealer checked the alignment and said everything was to specification and normal. this is the worst vehicle i've ever driven including several motor homes. *js
Reported in: PALMETTO FL || Crash: N || VIN #: 5XYZU3LB5DG
EXTERIOR LIGHTING
i recently bought my wife a 2013 hyundai santa fe sport 2.0t. after having the car for several days i noticed that it did not have daytime running lights. i checked the owners manual and it said that some models had them. the car i bought was the top of the line model so i felt that the car should have them. i called the dealer and they checked their inventory and said that this model does not have them. i thought that all cars had them. i consider this to be a serious safety issue. ## vin failed
Reported in: PENSACOLA FL || Crash: N || VIN #:
STEERING
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving, she began to turn the wheel and noticed that she had to constantly straighten the wheel. the vehicle was taken to the dealer for inspection but did not come up with a diagnosis. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 150.
Reported in: SANDY SPRING GA || Crash: N || VIN #: 5XYZU3LB0DG
VISIBILITY:SUN ROOF ASSEMBLY
while driving home from vacation, 600 miles into the drive and 200 miles from home, i hear a loud bang. i look up to find that the sunroof of my car has exploded. nothing hit the car and no debris at the instant of the explosion fell into the car. it seemed to have exploded outward but there was no evidence of what caused the explosion. small shards of glass from around the edge of the gaping hole began to fall into the car, though the majority of the glass had flown out because i was going 65mph. i pulled over, patched the sunroof with duct tape and trash bags and continued to drive home. i will take the car to the dealership tomorrow to get it fixed. after a quick google search, i turned up that hyundai is recalling other cars because of this problem. my car has a panoramic sunroof, just like the velosters. nhtsa, please broaden your investigation of hyundais' sunroofs to include santa fe sports too!!
Reported in: PORTLAND OR || Crash: N || VIN #:
POWER TRAIN
we bought it 10/5/2012. within several days of buying it my husband told me it had been stalling out after starting from a stopped position. we also noted it hesitates severely at times during acceleration, including on the highway. we have their blue link with a monthly vehicle report and it has been registering something wrong with the chassis and power train in the reports from nov. and dec. 2012. we had it in for service and they could not find anything wrong and they reset the blue link. i changed the date for the report for after it had been reset and now it shows that it logged 4 issues with the power train. apparently though they can not see at the dealership what it logs? they did show me that they can't see this. we have also had the message "fuel cap not on" but it is. on 12/30/2012 we had it out and it hesitated so badly when getting off and on the highway it lasted almost a full minute each time followed by the check engine light flashing on and off. we do not feel safe driving this vehicle. did we just get the lemon? i understand "we can't do anything about it unless it's doing it for us", but really what is wrong with this vehicle? we have also notice it does this stuff every other tank of gas, sometimes more frequently. it doesn't matter where we buy the gas at either as we have tried rotating stations every 5 or so fill ups.
Reported in: NORWOODYOUNG AMERICA MN || Crash: N || VIN #: 5XYZU3LB8DG
POWER TRAIN
2013 hyundai santa fe. consumer states issues with hesitation and stalling when accelerating. *tgw the dealer informed the consumer the problem was caused by electronic fuel injection, which was common among several brands of automobiles and there was no fix for the problem. the hesitation at acceleration occurred at slow speeds while turning and the engine would momentarily stall. *jb
Reported in: HOUSTON TX || Crash: N || VIN #:
ENGINE
2013 hyundai santa fe. consumer states issues with hesitation and stalling when accelerating. *tgw the dealer informed the consumer the problem was caused by electronic fuel injection, which was common among several brands of automobiles and there was no fix for the problem. the hesitation at acceleration occurred at slow speeds while turning and the engine would momentarily stall. *jb
Reported in: HOUSTON TX || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
2013 hyundai santa fe. consumer states issues with hesitation and stalling when accelerating. *tgw the dealer informed the consumer the problem was caused by electronic fuel injection, which was common among several brands of automobiles and there was no fix for the problem. the hesitation at acceleration occurred at slow speeds while turning and the engine would momentarily stall. *jb
Reported in: HOUSTON TX || Crash: N || VIN #:
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving at 65 mph, the vehicle lost acceleration power. the rpms increased but the vehicle did not regain acceleration power. the vehicle was towed to the dealer. a diagnostic was performed and located the failure at the throttle body. the throttle assembly was replaced. the failure mileage was 1,086 and the approximate current mileage was 1,088.
Reported in: THAYNE WY || Crash: N || VIN #: 5XYZUDLA6DG
STEERING
it is hard to keep the car going straight in a highway. have to correct it all of the time. that is very unsafe and uncomfortable.
Reported in: BENTONVILLE AR || Crash: N || VIN #: 5XYZUDLA0DG
ENGINE
vehicle will not fill past 3/4 tank. if you stay at pump and keep clicking it will overflow and eventually fill but, then engine light appears and must to return to dealer for service. many parts have been installed in an attempt to fix but nothing works. electronic steering exceptionally vague in any of three settings, trailer connector not functioning. vehicle engine almost cuts off at times.
Reported in: BOYNTON BEACH FL || Crash: N || VIN #: 5XYZWDLA1DG
FUEL/PROPULSION SYSTEM
vehicle will not fill past 3/4 tank. if you stay at pump and keep clicking it will overflow and eventually fill but, then engine light appears and must to return to dealer for service. many parts have been installed in an attempt to fix but nothing works. electronic steering exceptionally vague in any of three settings, trailer connector not functioning. vehicle engine almost cuts off at times.
Reported in: BOYNTON BEACH FL || Crash: N || VIN #: 5XYZWDLA1DG
STEERING
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the steering failed and caused the vehicle to swerve from left to right. the steering had to be set to the sport setting for highway driving and to the comfort setting for city driving in order for the contact to be able to control the steering. the vehicle was taken to the dealer, who upgraded the steering computer system however, the failure was not corrected. the manufacturer advised that nothing was wrong with the steering. the vehicle was not repaired. the vin was not available. the failure mileage was 2,000 and the current mileage was 4,000.
Reported in: WASTFIELD MA || Crash: N || VIN #:
STEERING
steering is very problematic. the cars drifts and it is a constant challenge to keep in a straight line.
Reported in: SAN DIEGO CA || Crash: N || VIN #: 5XYZU3LA4DG
FUEL SYSTEM, GASOLINE
vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now!
Reported in: BOYNTON BEACH FL || Crash: N || VIN #: 5XYZWDLA1DG
ELECTRICAL SYSTEM
vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now!
Reported in: BOYNTON BEACH FL || Crash: N || VIN #: 5XYZWDLA1DG
STEERING
vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now!
Reported in: BOYNTON BEACH FL || Crash: N || VIN #: 5XYZWDLA1DG
STEERING:ELECTRIC POWER ASSIST SYSTEM
vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now!
Reported in: BOYNTON BEACH FL || Crash: N || VIN #: 5XYZWDLA1DG
STEERING
driving this vehicle on the highway is very unsafe. vehicle wanders, very hard to control. constantly have to correct what feels like six inches of free play between steering wheel and front tires.
Reported in: LANCASTER PA || Crash: N || VIN #: 5XYZU3LA6DG
POWER TRAIN
what i am about to describe happens randomly. the only discernible pattern is that it happens when accelerating from rest or from slow speed. it has happened about 15 times in the first 800 miles of driving. when i begin to accelerate slowly forward from rest or from a slow forward roll there is no response. it feels like the engine has stalled, but hasn't. continuing to push down brings no result. after approximately a 2 to 5 second delay, the rpms begin to build up rapidly. the first two or three times it happened i suddenly surged forward in a very dangerous manner. the real problem, however, is that with following traffic expecting me to accelerate and continue to accelerate and i suddenly stop accelerating without having applied brakes, thus activating brake lights, there is a rear end collision waiting to happen. here is an example from last night. i was rolling slowly in a left turn lane, foot off the gas, waiting for oncoming traffic to clear. it did and i begin the turn simultaneously pressing down on the pedal--no response. let up and pressed down again--no response. i let up again, rpms came up, i pressed down again and proceed normally into a parking lot. i was perpendicular to 3 lanes of oncoming traffic and dead in the water for maybe 3 to 5 seconds. essentially the same thing has happened while accelerating out of a u turn and also coming out of a slow right turn. it happened while accelerating slowly through an opening security gate. i have left the car with the dealer overnight so they could drive it and hook it up to their error code machines. they could not observe the issue or diagnose the problem. nonetheless, it is real and very dangerous. it has been a matter of pure luck that no one has been close behind me during any of these power losses. i hope this report is useful. i would be happy to talk to anyone who might want more information.
Reported in: SACRAMENTO CA || Crash: N || VIN #: 5XYZW3LA2DG
ENGINE
what i am about to describe happens randomly. the only discernible pattern is that it happens when accelerating from rest or from slow speed. it has happened about 15 times in the first 800 miles of driving. when i begin to accelerate slowly forward from rest or from a slow forward roll there is no response. it feels like the engine has stalled, but hasn't. continuing to push down brings no result. after approximately a 2 to 5 second delay, the rpms begin to build up rapidly. the first two or three times it happened i suddenly surged forward in a very dangerous manner. the real problem, however, is that with following traffic expecting me to accelerate and continue to accelerate and i suddenly stop accelerating without having applied brakes, thus activating brake lights, there is a rear end collision waiting to happen. here is an example from last night. i was rolling slowly in a left turn lane, foot off the gas, waiting for oncoming traffic to clear. it did and i begin the turn simultaneously pressing down on the pedal--no response. let up and pressed down again--no response. i let up again, rpms came up, i pressed down again and proceed normally into a parking lot. i was perpendicular to 3 lanes of oncoming traffic and dead in the water for maybe 3 to 5 seconds. essentially the same thing has happened while accelerating out of a u turn and also coming out of a slow right turn. it happened while accelerating slowly through an opening security gate. i have left the car with the dealer overnight so they could drive it and hook it up to their error code machines. they could not observe the issue or diagnose the problem. nonetheless, it is real and very dangerous. it has been a matter of pure luck that no one has been close behind me during any of these power losses. i hope this report is useful. i would be happy to talk to anyone who might want more information.
Reported in: SACRAMENTO CA || Crash: N || VIN #: 5XYZW3LA2DG
SEATS
we purchased this 2013 hyundai santa fe sport in october 2012. immediately on the drive home, i noticed that the driver's seat felt like it was loose or rocked. i was able to mitigate the problem by using the power adjustment to raise the seat to the highest possible position. while not a solution, it minimized the problem and allowed me to continue to drive the car. after perusing a number of online hyundai forums, i discovered that a number of 2013 sf owner's were experiencing the same issue. i also discovered that hyundai is aware of the problem by either replacing the seat/seat rails or by using a specially-designed tool to correct too much clearance/play in the sliding seat tracks. i brought this info to the attention of my local dealership when it was recently time for the first service. after sharing info with them and even giving them a copy of a completed service order from a friend on one of the online forums, to my astonishment the dealership refused to fix my seat. the district service manager refused to authorize this repair because as he put it. "i sat in a few 2013 sf's and they all did it". the excuse of someone that wants to avoid admitting there is a problem. just because they all do it does not mean there is not a problem as evidenced by the info i easily discovered on the internet. hyundai has already authorized other repairs for other owners. i think that nhtsa should look into this and force hyundai to come clean and authorize these repairs for all owners regardless of location or dealer/district.
Reported in: JOHNSTOWN PA || Crash: N || VIN #: 5XYZWDLA4DG
FUEL/PROPULSION SYSTEM
car did not respond to throttle input for as long as 5 or 6 seconds this happening several times early on. the car now has 2300 miles and the symptoms have evolved to the car starting to move to approximately 5 miles per hour then falling on its face for 2 to 3 seconds before resuming speed almost causing a rear collision. the car has been back to the dealer twice one time for five days with the dealer unable to replicate the problem. i am very concerned that this issue could possibly cause a rear collision or an accident pulling into traffic.
Reported in: EVANS CITY PA || Crash: N || VIN #: 5XYZUDLB5DG
SEATS
vehicle was purchased around january 30th, 2013, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. against my better judgment i still purchased this vehicle. the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. the next day i contacted the sales person and advised him that i was still having the same problems. he had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment. they made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem. to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. this is a serious safety issue that hyundai will need to fix quickly. i have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down. this vehicle has too many safety issues and now with only 1500 miles on the vehicle i am forced to take it to the shop. when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.
Reported in: HAYMARKET VA || Crash: N || VIN #: 5XYZUDLB8DG
ELECTRONIC STABILITY CONTROL
vehicle was purchased around january 30th, 2013, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. against my better judgment i still purchased this vehicle. the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. the next day i contacted the sales person and advised him that i was still having the same problems. he had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment. they made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem. to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. this is a serious safety issue that hyundai will need to fix quickly. i have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down. this vehicle has too many safety issues and now with only 1500 miles on the vehicle i am forced to take it to the shop. when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.
Reported in: HAYMARKET VA || Crash: N || VIN #: 5XYZUDLB8DG
STEERING
vehicle was purchased around january 30th, 2013, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. against my better judgment i still purchased this vehicle. the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. the next day i contacted the sales person and advised him that i was still having the same problems. he had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment. they made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem. to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. this is a serious safety issue that hyundai will need to fix quickly. i have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down. this vehicle has too many safety issues and now with only 1500 miles on the vehicle i am forced to take it to the shop. when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.
Reported in: HAYMARKET VA || Crash: N || VIN #: 5XYZUDLB8DG
ELECTRONIC STABILITY CONTROL
vehicle was purchased around june 3 2012, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. against my better judgment i still purchased this vehicle. the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. this is a serious safety issue that hyundai will need to fix quickly. when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site. seats:i too have experience the driver seat being very lose and rocking. i took it to the dealership and they said they tightened the bolts but it didn't take but a day to realize that this wasn?t a total fix. each time i take it back they just say they locked the bolts down but will not do any paperwork on it and. sunroof: my sunroof makes a whistling noise when i drive during windy conditions. i took it back to the dealership and they too heard the noise. but told me that there is nothing that can be done about it and that they are waiting for a tsb (technical service bulletin) in order to correct this issue. three months after i purchased the vehicle my back passenger rear window blew out at 60 mph and they wouldn't cover it under warranty since they didn?t know what caused the window to blow. i've now had the care for 10 months now and still they have not fixed this issue. i have been a super supporter of hyundai but how can i continue to recommend this company if they advertise they have the best warranty and customer service but wont follow through? hyundai needs to fix this and make it right with us owners.
Reported in: BURKBURNETT TX || Crash: N || VIN #: 5XYZW3LA5DG
SEATS
vehicle was purchased around june 3 2012, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. against my better judgment i still purchased this vehicle. the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. this is a serious safety issue that hyundai will need to fix quickly. when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site. seats:i too have experience the driver seat being very lose and rocking. i took it to the dealership and they said they tightened the bolts but it didn't take but a day to realize that this wasn?t a total fix. each time i take it back they just say they locked the bolts down but will not do any paperwork on it and. sunroof: my sunroof makes a whistling noise when i drive during windy conditions. i took it back to the dealership and they too heard the noise. but told me that there is nothing that can be done about it and that they are waiting for a tsb (technical service bulletin) in order to correct this issue. three months after i purchased the vehicle my back passenger rear window blew out at 60 mph and they wouldn't cover it under warranty since they didn?t know what caused the window to blow. i've now had the care for 10 months now and still they have not fixed this issue. i have been a super supporter of hyundai but how can i continue to recommend this company if they advertise they have the best warranty and customer service but wont follow through? hyundai needs to fix this and make it right with us owners.
Reported in: BURKBURNETT TX || Crash: N || VIN #: 5XYZW3LA5DG
STRUCTURE:BODY
vehicle was purchased around june 3 2012, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. against my better judgment i still purchased this vehicle. the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. this is a serious safety issue that hyundai will need to fix quickly. when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site. seats:i too have experience the driver seat being very lose and rocking. i took it to the dealership and they said they tightened the bolts but it didn't take but a day to realize that this wasn?t a total fix. each time i take it back they just say they locked the bolts down but will not do any paperwork on it and. sunroof: my sunroof makes a whistling noise when i drive during windy conditions. i took it back to the dealership and they too heard the noise. but told me that there is nothing that can be done about it and that they are waiting for a tsb (technical service bulletin) in order to correct this issue. three months after i purchased the vehicle my back passenger rear window blew out at 60 mph and they wouldn't cover it under warranty since they didn?t know what caused the window to blow. i've now had the care for 10 months now and still they have not fixed this issue. i have been a super supporter of hyundai but how can i continue to recommend this company if they advertise they have the best warranty and customer service but wont follow through? hyundai needs to fix this and make it right with us owners.
Reported in: BURKBURNETT TX || Crash: N || VIN #: 5XYZW3LA5DG
FUEL/PROPULSION SYSTEM
we purchased the 2013 hyundai santa fe sport (2wd) on 2/23/13. when i attempted to fill up the gas tank for the first time, the gas pump continuously shut off automatically as if the tank was full. it took approximately 15-20 minutes to fill up 3/4 of the tank. i initially thought it was the gas pump that was bad. about a week later, when i attempted to fill up again, the same problem occurred on a different pump. i tried a couple of different gas stations, and the problem continued. i took the vehicle in to a hyundai dealership for a check up. after a preliminary check, the dealer advised that there was no error code. however, in order for them to remove the tank and check the entire assembly, the gas tank was too full, so i needed to drive it around and use up some gas until it was less than 1/2 tank full. so after a few days, i took it in again. after a few days, they advised that the after removing the tank, they observed the fuel tank neck end had been melted. they were not sure what the cause was. so they replaced the fuel tank, and filled the gas tank without any issues. we just got the car back, so we'll see it the problem has been fixed, or if it'll be a recurring problem. we thought it was very odd that a brand new car would have this problem, and we're more concerned what caused it to "melt". if there is a major heat issue that would cause something to melt near the gas tank, this is a very serious concern. the dealer advised us that an engineer from hyundai came out to inspect it upon learning about the problem. we've found numerous similar complaint online, and not only with the santa fe but with many other hyundai models. in fact, the 2012 hyundai sonata rental they provided us with had a similar problem where it would shut off every 2 1/2 gallons. the dealer fixed the problem for now, but we'll have to monitor it.
Reported in: LA MIRADA CA || Crash: N || VIN #: 5XYZU3LB3DG
STEERING
at speeds above 50 mph, the vehicle starts to exhibit a 'wandering effect'...at speeds 60 mph plus, it really starts to 'wander'...the higher the speed, the worse it gets. difficult and exhausting on a long trip to keep it in a straight line....."it`s like driving on marbles"...requires constant attention.
Reported in: NEWARK DE || Crash: N || VIN #: 5XYZU3LA6DG
STEERING
when i test drove the santa fe, i thought that it was just wind buffeting me around. after driving the car for 1400 miles mostly on the highway, i believe that the dssm - driver selected steering mode - is totally unstable. as reported in other complaints, you must constantly correct to try to maintain your lane. the higher the vehicle speed, the more corrections are required. it is very hard to maintain the center of your lane at commuting speeds with stop and go driving. i have driven over 1,000,000 miles and this is the first vehicle that will not track straight down a smooth level highway. i talked with the hyundai service manager who referred to their alignment technician and i was told to drive in the "sport" mode which i had learned by trial and error. she stated that they have had several other complaints about the same problem but do not have a solution. do not buy this vehicle if you do mostly highway driving. this would not be a good vehicle for an inexperienced driver. i believe that the steering difficulty will eventually lead to head on collisions. hyundai should correct this asap.
Reported in: BUFORD GA || Crash: N || VIN #: 5XYZU3LB0DG
FUEL/PROPULSION SYSTEM
gas gauge does not read correctly and causes trip calculation and driving range to be displayed incorrectly. this could cause car to unexpectedly run out of fuel and cause an accident. ## vin failed ##
Reported in: PATTERSONVILLE NY || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the fuel gauge provided inaccurate readings. the manufacturer was made aware of the failure. the vehicle was repaired. the approximate failure mileage was 2,000. updated 05/23/13*lj the consumer stated the vehicle was repaired on may 6, 2013. the gas tank assembly unit and fuel pump was replaced. updated 05/28/2013 *js
Reported in: BLUFFTON SC || Crash: N || VIN #: 5XYZU3LB1DG
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the fuel gauge provided inaccurate readings. the manufacturer was made aware of the failure. the vehicle was repaired. the approximate failure mileage was 2,000. updated 05/23/13*lj the consumer stated the vehicle was repaired on may 6, 2013. the gas tank assembly unit and fuel pump was replaced. updated 05/28/2013 *js
Reported in: BLUFFTON SC || Crash: N || VIN #: 5XYZU3LB1DG
UNKNOWN OR OTHER
i just got off the highway and coming into town approaching a four way stop. i stopped and when i started to go the car made a horrible loud noise and would not go forward. i made it half way through the intersection and it completely died. the car wouldn't go forward or backward. i called roadside assistance and they picked up my car and took it to the dealer ship and the dealership called me the next day and told me i had a broken axle that they would have to replace. i bought the 2013 santa fe in september and this happened on march 2013 only about 6 months old.
Reported in: CLINTON IA || Crash: N || VIN #: 5XYZU3LB3DG
ENGINE
i was driving my 2013 santa fe on the highway on april 6, 2013 and i was coming to a four way stop. i heard my engine start making a ticking sound. when i went through the intersection the noise was even louder. at that point i pulled off along side the road and called roadside assistance. my car was towed to the dealership and on april 8, 2013, the dealership called me and said that the engine had blown up. how does an engine blow up on a brand new car. this is the second incidence i have had with this car. last month the axle broke on the vehicle. for me i don't feel it is save to drive anymore.
Reported in: CLINTON IA || Crash: N || VIN #: 5XYZU3LB3DG
EQUIPMENT ADAPTIVE
in an emailed response, the hyundai motor corporation is deflecting a malfunction and possible safety issue with its redesigned 2013 model vehicles? bluetooth functionality to wireless carriers and/or phone manufactures? equipment when it is evident that the issue is with their component(s). issue: - at approximately the 14:45 to 15:00 minute call duration, the vehicle's bluetooth mutes the drivers? communication. this causes an undue necessity for the drivers to manually manipulate the vehicle?s components or the drivers? personal handset, to continue the communication. the type of phone and carrier determines the extent of the drivers? unnecessary action. this distraction undermines the safety benefits associated with bluetooth hands-free motor vehicle operation. evidence: - various phone manufacturers? handsets (thru multiple carriers) exhibit the same issue. furthermore, internet research finds the same problem being reported by different 2013 hyundai vehicle owners. http://townhall-talk.edmunds.com/direct/view/.f202db3 considering the consequences of distracted motor vehicle operation this issue should be considered by the nhtsa for further review.
Reported in: TAMPA FL || Crash: N || VIN #: 5XYZT3LB3DG
SUSPENSION
while waiting to pull out of my subdivision, foot on the brake, i hear a loud bang under the car. did not know at the time what it was, so as i take my foot off the brake to turn, the car would not move. tried going in reverse, and no movement. called roadside assistance and had it towed to the dealership. said my axle cracked. this is a brand new car!! when i asked if any other owners have had this issue, i was told "no", that i was the first person this happened to. i called hyundai corp hdqtrs in ca and filed a complaint. i was given a case #. they also said no other complaint has been filed, and no recalls issued. this is a dangerous safety issue! yes, they are fixing it, but i did tell them that i will be leary driving it again. something needs to be done before someone gets killed!! thank god i was not moving.
Reported in: PALOS PARK IL || Crash: N || VIN #: 5XYZU3LB8DG
STEERING
severe leftward pull on highway. car is unsafe to drive on highway or undivided roads, because car pulls into oncoming traffic.
Reported in: IOWA CITY IA || Crash: N || VIN #: 5XYZUDLB1DG
VISIBILITY
driving on the highway, 65mph i heard a loud bang as if something hit the car. however, this was not the case. i look up that back fixed panel to the panoramic moonroof, the back pain of glass had cracked into a "million little pieces" but still remained intact. the back seat was noted to have numerous glass shavings all over. upon further inspection when i pulled over, there was a hole no bigger than a dime shape. this hole, assuming was the point of impact, was located on the back of the second panel, near where the glass meets the sheet metal. assuming that a piece of debris hit it, i had it fixed as a glass claim through my insurance. upon further research, it seems that this will be the second complaint for this model year, with another hyundai model with an active recall for the same issue.
Reported in: HOMEWOOD IL || Crash: N || VIN #: 5XYZWDLA4DG
FUEL/PROPULSION SYSTEM
2013 santa fe 2.0 awd- fuel gauge does not read correctly therefore you do not know how much gas you have in the car. first time i pumped gas it stopped at 3/4 and met clicking. 2nd time pumped it never stopped and the tank over flowed. my average mpg does not go higher then 15 mile per gallon! my range shows only 250 on a full tank. hyundai knows this is an issues and i don't believe they know how to fix it. i recommend everyone contact their local lemon law attorney and start the process if you have tried 4 or more time with hyundai to resolve this. i started my process and its looking like they have to give me 100%'of my money back and no less. oh also excessive wind noise on driver side when driving.
Reported in: ASTORIA NY || Crash: N || VIN #:
VISIBILITY:SUN ROOF ASSEMBLY
i was driving down the freeway, at about 65 miles per hour, when i hear a loud explosion noise that sounded like a gunshot. i had no idea what was happening and then i could hear the sound of wind coming from the sunroof. luckily, the fabric part that slides back and forth was closed so none of the glass came in. i exited the freeway and pulled into a parking lot to see what had happened. almost all of the glass on the front half of the sunroof had completely exploded out and left a gaping hole.
Reported in: HENDERSON NV || Crash: N || VIN #: 5XYZW3LA8DG
STEERING
2013 santa fe sport 2 ot 19 inch tires. vehicle was purchase around april 13 2013. at 1000 miles i notice vehicle steering has a wandering effect, its like driving in high winds. i have to constantly correct steering to maintain the lane. took to dealer on may 30 2013 with 1406 miles they came up with during shipping tires are over inflated too keep from bouncing on transporter, they lowered tire pressure.that didn't work, dealer told me to bring it back . but any way i emailed consumeraffairs@hmausa.com on may 30,2013. you can call at 1-800 633-5151 so i got corporate and dealership involved. i have worked with them before, they were helpful and concerned.
Reported in: EIGHT MILE AL || Crash: N || VIN #: 5NPEC4AB1BH
STEERING
the steering is hard to control. the vehicle wonders from side to side as if you are being hit by strong wind quests. the faster you go the worse it gets. the tracking is terrible. it doesn't matter what mode its in or weather the vehicle is empty or has 3 passengers in it.
Reported in: ORLAND PARK IL || Crash: N || VIN #: 5XYZT3LB1DG
STEERING
driving this vehicle on the highway is very unsafe. vehicle wanders, very hard to control. constantly have to correct.
Reported in: SAPULPA OK || Crash: N || VIN #: 5XYZW3LA0DG
SUSPENSION
driving this vehicle on the highway is very unsafe. vehicle wanders, very hard to control. constantly have to correct.
Reported in: SAPULPA OK || Crash: N || VIN #: 5XYZW3LA0DG
STEERING
car wonders from side to side when it should be going straight down the road. it happens at all speeds, but is more noticeable on the highway.
Reported in: WEST ALLIS WI || Crash: N || VIN #: 5XYZU3LB5DG
ELECTRICAL SYSTEM
the air conditioner cuts off for no reason which causes the heat inside the vehicle to go extremely high causing us to pull over to the side of the road to restart the vehicle.this can be dangerous as there is not always a good place to pull off. if you don't pull off to restart the vehicle temperatures can rise to 100+ degrees very quickly especially here in florida!
Reported in: LITHIA FL || Crash: N || VIN #: KM8SR4HF3DU
ENGINE AND ENGINE COOLING
the air conditioner cuts off for no reason which causes the heat inside the vehicle to go extremely high causing us to pull over to the side of the road to restart the vehicle.this can be dangerous as there is not always a good place to pull off. if you don't pull off to restart the vehicle temperatures can rise to 100+ degrees very quickly especially here in florida!
Reported in: LITHIA FL || Crash: N || VIN #: KM8SR4HF3DU
ENGINE
6/10/13 while driving 45 mph with outside temp around 90 degrees my air conditioning stopped working. tried turning off and on but would not work. pulled to the side of the road turned the car off and restarted and the air conditioning worked again. i thought it was just a fluke. 6/28/13 while driving 65 mph on the interstate the car lurched and the rpms went up and down. i pulled to the side of the road but no lights were on and everything looked normal. i pulled back on the road and took the next exit. at about 35 mph the car started hesitating and then died. i coasted to the side of the road and it restarted on the first attempt. i was close to my destination so i drove there and called hyundai assurance. they towed the car to the closest dealer and they have had the car for 3 business days and have not been able to duplicate the problem and the computer shows no errors. they said they would probably have to have a field engineer to come look at it. i don't know yet how long that will take. i loved the car until this happened. now i don't think i will feel safe if they can't find the problem and fix it. am i just supposed to keep driving it and hope this doesn't happen again and hope that no one is hurt next time.
Reported in: TROPHY CLUB TX || Crash: N || VIN #: KM8SR4HF0DU
ELECTRICAL SYSTEM
6/10/13 while driving 45 mph with outside temp around 90 degrees my air conditioning stopped working. tried turning off and on but would not work. pulled to the side of the road turned the car off and restarted and the air conditioning worked again. i thought it was just a fluke. 6/28/13 while driving 65 mph on the interstate the car lurched and the rpms went up and down. i pulled to the side of the road but no lights were on and everything looked normal. i pulled back on the road and took the next exit. at about 35 mph the car started hesitating and then died. i coasted to the side of the road and it restarted on the first attempt. i was close to my destination so i drove there and called hyundai assurance. they towed the car to the closest dealer and they have had the car for 3 business days and have not been able to duplicate the problem and the computer shows no errors. they said they would probably have to have a field engineer to come look at it. i don't know yet how long that will take. i loved the car until this happened. now i don't think i will feel safe if they can't find the problem and fix it. am i just supposed to keep driving it and hope this doesn't happen again and hope that no one is hurt next time.
Reported in: TROPHY CLUB TX || Crash: N || VIN #: KM8SR4HF0DU
ELECTRICAL SYSTEM
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving 45 mph, the air conditioner failed. the vehicle was stopped and restarted as the air conditioning unit operated as designed. the vehicle was taken to a dealer for diagnosis and the contact was informed that the control panel would need to be replaced. the vehicle was repaired. the failure recurred one week later. the vehicle was returned to the dealer and the contact was informed that there was an electrical malfunction. the vehicle was not further repaired. the vin was unavailable. the failure and current mileage was 3,000.
Reported in: SHERWOOD AR || Crash: N || VIN #:
WHEELS
i was making a right turn on red and my speed was approximately 5 miles an hour. there was a front curb, then a ramp for wheel chair access, and then a second curb which was further out. my right front wheel cleared the first curb, but caught the second curb. my car fell on its left side and slide a few yards. i was not injured, but the car was totaled.
Reported in: CONROE TX || Crash: Y || VIN #:
STEERING
steering wanders from center at highway speed (65+mph). requires constant and excessive correction to keep in the lane. i have taken car to dealer to have it serviced on 7/03/2013 with no resolution.
Reported in: SPRING HILL TN || Crash: N || VIN #: 5XYZUDLA7DG
TRACTION CONTROL SYSTEM
i was making a right turn out of a shopping plaza onto a main highway when the traction control engaged because of fresh wet roads, a loud boom came from the passenger side front. right after the boom the suv revved up and the suv had total loss of power and wouldn't move forward at all. i coasted to the side of the road. i put the suv in park, shut it off. after restarted suv had full working power with drive and reverse5x. vehicle is now at dealer for inspection for damage/(safety).
Reported in: VERO BEACH FL || Crash: N || VIN #: 5XYZU3LA0DG
POWER TRAIN
i was making a right turn out of a shopping plaza onto a main highway when the traction control engaged because of fresh wet roads, a loud boom came from the passenger side front. right after the boom the suv revved up and the suv had total loss of power and wouldn't move forward at all. i coasted to the side of the road. i put the suv in park, shut it off. after restarted suv had full working power with drive and reverse5x. vehicle is now at dealer for inspection for damage/(safety).
Reported in: VERO BEACH FL || Crash: N || VIN #: 5XYZU3LA0DG
ELECTRONIC STABILITY CONTROL
i was making a right turn out of a shopping plaza onto a main highway when the traction control engaged because of fresh wet roads, a loud boom came from the passenger side front. right after the boom the suv revved up and the suv had total loss of power and wouldn't move forward at all. i coasted to the side of the road. i put the suv in park, shut it off. after restarted suv had full working power with drive and reverse5x. vehicle is now at dealer for inspection for damage/(safety).
Reported in: VERO BEACH FL || Crash: N || VIN #: 5XYZU3LA0DG
EQUIPMENT:AIR CONDITIONER
6/25/13 my wife was traveling approximately 45mph on a 95 degree day (florida) when the air conditioner briefly blew hot air then stop producing any air period. the a/c light turned off and none of the other buttons would work. she took it to the local hyundai dealership where they kept it for the day. she was advised they were unable to duplicate the incident, the vehicles computer did not show any errors, and the air performed properly for them. 7/10/13 my wife was traveling on the interstate at approximately 70mph and the air conditioner stopped blowing again. the a/c light was not illuminated and the air flow dial would not respond. she took it to the local dealership again and kept the vehicle running for the service tech to view. the service tech was dumbfounded by the incident. the vehicle was turned off and restarted and the air began to blow without issue. we have not picked up the vehicle yet but will update when its returned.
Reported in: ORMOND BEACH FL || Crash: N || VIN #: 5XYZU3LB4DG
ELECTRICAL SYSTEM
6/25/13 my wife was traveling approximately 45mph on a 95 degree day (florida) when the air conditioner briefly blew hot air then stop producing any air period. the a/c light turned off and none of the other buttons would work. she took it to the local hyundai dealership where they kept it for the day. she was advised they were unable to duplicate the incident, the vehicles computer did not show any errors, and the air performed properly for them. 7/10/13 my wife was traveling on the interstate at approximately 70mph and the air conditioner stopped blowing again. the a/c light was not illuminated and the air flow dial would not respond. she took it to the local dealership again and kept the vehicle running for the service tech to view. the service tech was dumbfounded by the incident. the vehicle was turned off and restarted and the air began to blow without issue. we have not picked up the vehicle yet but will update when its returned.
Reported in: ORMOND BEACH FL || Crash: N || VIN #: 5XYZU3LB4DG
POWER TRAIN
sitting at a red light. light turned green and i put my foot on the gas. car made a loud clunking noise and wouldn't move. 2 policemen pushed us out of the traffic and called aaa. we were towed to the local hyundai dealer (where car was purchased). car was in the shop for 22 days. it was determined that there was a crack in the right front axle. not the end of the problem........the dealer had a hard time getting the replacement part. finally located one in so. calif. and had it shipped 400 miles to carson city, nv. part was removed from another 2013 santa fe. according to hyundai, there are potentially 50,000 vehicles that could be affected by this problem. so, since our replacement part came out of another 2013 santa fe, we are concerned this may re-occur. we may be one of the two cars mentioned in the online article of 7-9-13. but, not sure if we are so.......you may have more than just two vehicles with this problem so far. we would like to be kept informed. thank you.
Reported in: DAYTON NV || Crash: N || VIN #: 5XYZT3LB1DG
SUSPENSION
tl* the contact owns a 2013 hyundai santa fe sport. the contact stated that while accelerating from a traffic stop, a loud grinding noise emitted from outside of the vehicle. the vehicle failed to operate in drive or reverse. the vehicle was then towed to the dealer, who stated that the front axle was fractured. the vehicle was repaired with a newly manufactured axle. the manufacturer was notified of the defect. the approximate failure mileage was 4,200. updated 10-21-13 *bf
Reported in: ASHLAND OH || Crash: N || VIN #: 5XYZ3ULB0DG
VISIBILITY/WIPER
have been noticing occasionally the front windshield wipers do not return to their "parked" position. they will occasionally stay too far up by 2 to 3 inches. when parked, they should be below the hood line tucked nicely to the wiper cowl. i have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly. the driver seat also rocked quite a bit when first purchased. two of us drive the vehicle, neither of us are overweight at all. we got the seat track assembly under the driver's seat replaced. this helped the problem alot, but the seat still wobbles enough to be annoying. have also noticed on other santa fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.
Reported in: GAITHERSBURG MD || Crash: N || VIN #:
SEATS
have been noticing occasionally the front windshield wipers do not return to their "parked" position. they will occasionally stay too far up by 2 to 3 inches. when parked, they should be below the hood line tucked nicely to the wiper cowl. i have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly. the driver seat also rocked quite a bit when first purchased. two of us drive the vehicle, neither of us are overweight at all. we got the seat track assembly under the driver's seat replaced. this helped the problem alot, but the seat still wobbles enough to be annoying. have also noticed on other santa fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.
Reported in: GAITHERSBURG MD || Crash: N || VIN #:
EXTERIOR LIGHTING
have been noticing occasionally the front windshield wipers do not return to their "parked" position. they will occasionally stay too far up by 2 to 3 inches. when parked, they should be below the hood line tucked nicely to the wiper cowl. i have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly. the driver seat also rocked quite a bit when first purchased. two of us drive the vehicle, neither of us are overweight at all. we got the seat track assembly under the driver's seat replaced. this helped the problem alot, but the seat still wobbles enough to be annoying. have also noticed on other santa fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.
Reported in: GAITHERSBURG MD || Crash: N || VIN #:
ENGINE
i was coming off the highway on the off-ramp and coming to a stop at a stoplight. when the light turned green, the car wouldn't not accelerate pass 10 or 15 mph. it seemed like it wouldn't shift to a higher gear but would be stuck on 1st gear to accelerate. i had to pull off the side of the road and get it towed back to the dealership. before getting a tow truck, i attempted to turn it off and on several time. the check engine light would come on and any attempts to restart and accelerate the car would produce the same results; the car wouldn't accelerate. also, after turning off the car, the car would not come on without a lot of engine cranks. the car only as 823 miles on it. i've only had it for 2 weeks. extremely disappointed with the car and the company. will try to return it. not worth the risk of it causing inuring to my family.
Reported in: PARKER CO || Crash: N || VIN #: KM8SRDHF7DU
POWER TRAIN
i was coming off the highway on the off-ramp and coming to a stop at a stoplight. when the light turned green, the car wouldn't not accelerate pass 10 or 15 mph. it seemed like it wouldn't shift to a higher gear but would be stuck on 1st gear to accelerate. i had to pull off the side of the road and get it towed back to the dealership. before getting a tow truck, i attempted to turn it off and on several time. the check engine light would come on and any attempts to restart and accelerate the car would produce the same results; the car wouldn't accelerate. also, after turning off the car, the car would not come on without a lot of engine cranks. the car only as 823 miles on it. i've only had it for 2 weeks. extremely disappointed with the car and the company. will try to return it. not worth the risk of it causing inuring to my family.
Reported in: PARKER CO || Crash: N || VIN #: KM8SRDHF7DU
STEERING
the steering is hard to control. the vehicle wonders from side to side as if you are being hit by strong wind gusts. the faster you go the worse it gets. the tracking is terrible. it doesn't matter what mode its in or weather the vehicle is empty or has 3 passengers in it. you're always correcting which makes for a very draining trip.
Reported in: TOMS RIVER NJ || Crash: N || VIN #: 5XYZWDLA9DG
ENGINE
below is the report sent to hyundai on july 15, 2013 re: hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013. we purchased a santa fe sport at the end of november 2012. on january 2, 2013 with only 1018 miles on vehicle, our santa fe experienced essentially the same problem as described in the referenced article. a loud noise occurred (as if running over an obstacle), the engine lost all power and died. upon restart, the vehicle would not move either forward or backward in reverse. after setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. ruddell dealership was unable to repeat the experience. i now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article. we have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected. i took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it. ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable. the car now has about 7400 miles on it. the dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa. please contact me and inform me what hyundai intends to do regarding this serious issue. if i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
Reported in: PORT ANGELES WA || Crash: N || VIN #: 5NPET46C49H
WHEELS
below is the report sent to hyundai on july 15, 2013 re: hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013. we purchased a santa fe sport at the end of november 2012. on january 2, 2013 with only 1018 miles on vehicle, our santa fe experienced essentially the same problem as described in the referenced article. a loud noise occurred (as if running over an obstacle), the engine lost all power and died. upon restart, the vehicle would not move either forward or backward in reverse. after setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. ruddell dealership was unable to repeat the experience. i now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article. we have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected. i took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it. ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable. the car now has about 7400 miles on it. the dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa. please contact me and inform me what hyundai intends to do regarding this serious issue. if i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
Reported in: PORT ANGELES WA || Crash: N || VIN #: 5NPET46C49H
POWER TRAIN
below is the report sent to hyundai on july 15, 2013 re: hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013. we purchased a santa fe sport at the end of november 2012. on january 2, 2013 with only 1018 miles on vehicle, our santa fe experienced essentially the same problem as described in the referenced article. a loud noise occurred (as if running over an obstacle), the engine lost all power and died. upon restart, the vehicle would not move either forward or backward in reverse. after setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. ruddell dealership was unable to repeat the experience. i now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article. we have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected. i took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it. ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable. the car now has about 7400 miles on it. the dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa. please contact me and inform me what hyundai intends to do regarding this serious issue. if i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
Reported in: PORT ANGELES WA || Crash: N || VIN #: 5NPET46C49H
ELECTRICAL SYSTEM
i bought a 2013 sante fe hyundai in may, after driving for 2 weeks air conditioner went out, a/c light goes out and it stops blowing air. pulled off road, turned car off and turned it back on. took it to planet hyundai in las vegas nv and they had the car for 10 days told me it was fixed. replaced a transistor and said it was fixed, had the car back for 4 days and happened again, calling the dealer again tomorrow. current mileage is 630.
Reported in: HENDERSON NV || Crash: N || VIN #:
SUSPENSION
driving on highway and hit a bump and the whole car shifted like into the other lane. i have asked local dealer before to check suspension and they said its "ok". " that's how it is". since my purchase every bump i hit the car is not stuck to the ground and moves either to left or right. might be a factor in the huge steering problem this car has as well.
Reported in: ASTORIA NY || Crash: N || VIN #:
STEERING
car is not safe to drive due to terrible steering car wonders all over the road very hard to keep in lane over 50 mph i would be surprise if no one has crashed because of this.
Reported in: VINELAND NJ || Crash: N || VIN #: 5XYZU3LB2DG
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while traveling at various speeds, the vehicle suddenly lost acceleration power. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 300.
Reported in: VIENNA VA || Crash: N || VIN #: 5XYZU3LB1DG
ENGINE
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while traveling at unknown speeds, the vehicle suddenly stalled. the vehicle was taken to the dealer but the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 320.
Reported in: VIENNA VA || Crash: N || VIN #: 5XYZU3LB6DG
ENGINE
while driving our 2013 hyundai santa fe sport 4cyl. on the mass. turnpike, 200 miles from home, the engine suddenly started to run very rough. my son bought the car into the right hand lane and onto the shoulder of the road. the car was turned off as he investigated the problem. no damage was visible. as the car was restarted, the check engine light came on. the car continued to run very rough and shook. with the assistance of the mass. state police, the car was removed from the turnpike to await roadside assistance. the car was towed to a nearby hyundai dealership. the following day the service manager called to say that the problem has been found. a spark plug in cylinder 2 had broken, with the broken piece missing. therefore, the engine has to be dismantled and inspected for additional damage until the loose part is found. we are very disappointed in our recent purchase and wonder if the repair or replacement of the entire engine in a 3 1/2 month old car with less than 4,500 miles on it is a car that we will feel safe in again. there has been minimal contact with this dealership as they are still "working on it" our local dealer that we bought the car from has also been of very little help. hyundai assistance states that they will paid for the repairs and cost of our rental car after we submit our receipts.
Reported in: STAATSBURG NY || Crash: N || VIN #: 5XYZWDLA0DG
SEATS
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving 40 mph, all of the seats vibrated abnormally. the vehicle was taken to the dealer for diagnosis where it was stated that it was a normal occurrence for the vehicle. the manufacturer was not notified. the vin was not available. the approximate failure mileage was unavailable.
Reported in: CORAL GABLES FL || Crash: N || VIN #:
ENGINE
i was at a light, as i let go of the brake, i heard a loud clanking sound and the front of the car shook and the car immediately died. i tried to restart, made the same sound and died. called roadside and had vehicle towed to dealership after an hour and a half being stuck at a light/intersection. i was told the next day that my car suffered a "catastrophic engine failure". no codes came up. they dropped the pan and said metal pieces fell out! i was livid! i've only had the car less than a month, only about 1500 miles and the engine went out! thank god, i just dropped the kids off to school and the road wasn't so busy as to cause an accident. i had no warnings from starting the car, no messages from blue link. service manager at dealership states i would not have received any warning, because it happened quick which is why it is labeled as "catastrophic failure". what if this happened with my kids in the car, on the freeway, or traveling? so a replacement engine is being ordered from southern california. i don't trust it. i reported it to corporate, which sent to regional office. and i am awaiting a response. i originally requested a replacement vehicle but after reading the complaints on nhtsa, i want my money back. i don't trust this car anymore, i don't feel safe and i don't want the thought in the back of my mind that there could be a chance of something else happening! my husband is deployed right now, and what i deserve is some peace of mind and not put myself or my children at jeopardy of a possible repeat engine failure, cracked front axle, issues with acceleration or whatever else that can occur that i've read on this site. this is a definite safety issue and should not have to wait for more complaints to do something about it! please help me resolve this with getting my money back! a brand new car should not have suffered a catastrophic engine failure!
Reported in: LIVERMORE CA || Crash: N || VIN #: KM8SR4HF4DU
STRUCTURE:BODY
i was driving to work in the morning and heard what sounded like a shotgun blast. it took a second or two to get my bearings but what had happened was the forward pane of glass on my sunroof had exploded. there was a fair amount of glass all throughout the front and rear seats of the interior but most of it had blown out of the car. all but 2-3 inches of glass around the perimeter had blown out. the temperature was around 65 f.
Reported in: WENTZVILLE MO || Crash: N || VIN #: 5XYZWDLA8DG
STEERING
steering felt "weird" from the moment i left the lot with my new car. test drive on a similar vehicle was fine. the car wanders all over the road, requires constant steering to keep a straight track. my 40 mile trip home was spent fighting the wheel, not enjoying my new car....which i love otherwise. i will not keep this car if the steering cannot be fixed, other driver's have had the same complaint.
Reported in: SPICER MN || Crash: N || VIN #: 5XYZUDLB7DG
ELECTRONIC STABILITY CONTROL
steering felt "weird" from the moment i left the lot with my new car. test drive on a similar vehicle was fine. the car wanders all over the road, requires constant steering to keep a straight track. my 40 mile trip home was spent fighting the wheel, not enjoying my new car....which i love otherwise. i will not keep this car if the steering cannot be fixed, other driver's have had the same complaint.
Reported in: SPICER MN || Crash: N || VIN #: 5XYZUDLB7DG
STRUCTURE:FRAME AND MEMBERS
tl* the contact owns a 2003 hyundai santa fe. the contact stated that while traveling at various speeds, he heard a strange noise. the vehicle was taken to a private mechanic where it was found that the a frame was rusted. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 94,000.
Reported in: BALTIMORE MD || Crash: N || VIN #: KM8SC73D53U
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving at various speeds , the accelerator pedal would become stuck to the floorboard. in addition, the vehicle would lunge forward without warning. the vehicle was taken to a dealer where the failure was unable to be replicated. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 9,000 and the current mileage was 12,060.
Reported in: HISTERIA CA || Crash: N || VIN #: 5XYZT3LB8DG
STEERING
while driving at speeds of 45 mph and up, the vehicle wanders and drifts from side to side. this is very tiring to drive and requires constant attention. at the lower speeds it seems to wander mostly to the left so you constantly have to correct to the right. dealer has made six attempts to fix without success. *js
Reported in: VERO BEACH FL || Crash: N || VIN #: 5XYZU3LB2DG
STEERING
this vehicle wanders all over the road. whenever there is any wind -- even passing other vehicles -- the vehicle is unstable. in my opinion this car is not safe to drive.
Reported in: INDIALANTIC FL || Crash: N || VIN #: 5XYZUDLB6DG
SUSPENSION
this vehicle wanders all over the road. whenever there is any wind -- even passing other vehicles -- the vehicle is unstable. in my opinion this car is not safe to drive.
Reported in: INDIALANTIC FL || Crash: N || VIN #: 5XYZUDLB6DG
STEERING
i just bought this car a couple of days ago. the steering on this car is dangerous! it will not drive in a straight line. read all over the internet, there are numerous complaints on this same issue. this is a safety issue and needs a recall immediately. i have two children in the car with me. this scares me!! please, please, please get a recall on the 2013 hyundai santa fe sport immediately!!
Reported in: BROWNSBURG IN || Crash: N || VIN #:
ENGINE
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving approximately 65 mph, the engine stalled without warning. the engine failed to restart. the vehicle was towed to an authorized dealer for diagnosis however, a trouble code was not detected for the malfunction. the technician informed the contact that the engine had seized and would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 47,000. the vin was unavailable.
Reported in: COOKEVILLE TN || Crash: N || VIN #:
WHEELS
my wife purchases a new 2013 hyundai santa fe 2t in june. she doesn't t drive much on the highway. i just came home from being away for a while. drove the car on the highway. i thought something was wrong with it. so, i came to this website. found out this is a problem. control is horrible. car drifts from side to side. you have to constantly move steering wheel to keep the car going straight. it's like in the old days when there is play in the steering wheel. not safe. car should not drift either way. sometimes you over compensate to bring the car straight. i have never experienced this with any car in the last 20 yrs i have had.
Reported in: BOCA RATON FL || Crash: N || VIN #:
STEERING
my wife purchases a new 2013 hyundai santa fe 2t in june. she doesn't t drive much on the highway. i just came home from being away for a while. drove the car on the highway. i thought something was wrong with it. so, i came to this website. found out this is a problem. control is horrible. car drifts from side to side. you have to constantly move steering wheel to keep the car going straight. it's like in the old days when there is play in the steering wheel. not safe. car should not drift either way. sometimes you over compensate to bring the car straight. i have never experienced this with any car in the last 20 yrs i have had.
Reported in: BOCA RATON FL || Crash: N || VIN #:
WHEELS
i bought 2013 santa fe sport 2.0t in september 2012 and after driving about 5k miles noticed that i constantly have to tilt steering wheel right to keep vehicle driving straight. i reported that to dealership, but they could not discover the root cause. they performed wheels alignment, but procedure did not help to fix this issue. if i do not correct steering wheel angle constantly, vehicle drifts left creating very unsafe condition. driver's attention shall constantly be on correcting steering wheel angle.
Reported in: LIVONIA MI || Crash: N || VIN #: 5XYZW3LA2DG
STEERING
i bought 2013 santa fe sport 2.0t in september 2012 and after driving about 5k miles noticed that i constantly have to tilt steering wheel right to keep vehicle driving straight. i reported that to dealership, but they could not discover the root cause. they performed wheels alignment, but procedure did not help to fix this issue. if i do not correct steering wheel angle constantly, vehicle drifts left creating very unsafe condition. driver's attention shall constantly be on correcting steering wheel angle.
Reported in: LIVONIA MI || Crash: N || VIN #: 5XYZW3LA2DG
STEERING
vehicle drifts side to side while driving above 50 mph. requires constant steering wheel correction which becomes very annoying & mentally & physically exhausting for trips exceeding 20 miles.
Reported in: FOUNTAIN VALLEY CA || Crash: N || VIN #: 5XYZT3LB9DG
ENGINE
my neighbor sold me my car. so he usually will take it in for my oil changes to save me the trip. he picked my car up as usual and headed to the dealership, which is about 25 miles away. he called me less then a half hour later saying the car was broken down on the side of the road. i was livid. the vehicle was towed to circle hyundai of shrewsbury nj. they did not touch the car the afternoon it came in. that upset me even more. the next day i finally received a call in late afternoon that the engine suffered a "catastrophic failure:" my engine was seized. i was told my oil level was fine. my oil was clean. the could not explain the cause of what caused the failure. i was informed that a new engine would be installed. a long block. i have not heard from the dealer since. i have to say, i drive allot for my work. i also take at least two cross country trips a year. i don't trust this vehicle anymore. i feel i am entitled to a new vehicle at what my current load due amount is. how can i trust this car to get me to my job? i shoot weddings for a living. i am pretty sure a bride is not going to want to hear about my car engine seizing, that is why i missed her wedding ceremony. hyundai should make this right!!!
Reported in: TOMS RIVER NJ || Crash: N || VIN #:
VISIBILITY:SUN ROOF ASSEMBLY
while traveling on the highway at 75mph there was a loud bang (like an m80 exploding). i was very dazed and was unsure what had happened. the sunscreen was closed and seemed to be flapping as if wind was blowing on it. i was able to pull over to the side of the highway. when i got out of the vehicle i found that the sunroof had exploded and that the edges of the roof were pointing straight up. the sunroof was closed at the time of the explosion and the temperature was about 70 degrees. there were rain clouds moving in and i do not have a garage, so i went right to the dealership. i remember one of the technicians saying "wow, i've never seen anything like that before". the dealership installed plastic carpet film over the hole as they didn't have a replacement sunroof. the roof was replaced under warranty a few days later.
Reported in: AURORA CO || Crash: N || VIN #: 5XYZUDLB3DG
POWER TRAIN
tl* the contact owns a 2013 hyundai santa fe sport. the contact received notification of nhtsa campaign id number 13v355000 (power train) and stated that the part needed to complete the repair was unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the contact had not experienced a failure.
Reported in: OCEAN NJ || Crash: N || VIN #: 5XYZU3LB1DG
STRUCTURE
2013 hyundai sante fe. consumer writes in regards to low beam headlights problem. *smd the consumer stated when driving at night, the front windshield had a line and shadow at about half way point to the top that was a darker shade and as a result it was very dark and very hard to see, especially on poorly lit roads.
Reported in: PATCHOGUE NY || Crash: N || VIN #: 5XYZUDLB5DG
EXTERIOR LIGHTING
2013 hyundai sante fe. consumer writes in regards to low beam headlights problem. *smd the consumer stated when driving at night, the front windshield had a line and shadow at about half way point to the top that was a darker shade and as a result it was very dark and very hard to see, especially on poorly lit roads.
Reported in: PATCHOGUE NY || Crash: N || VIN #: 5XYZUDLB5DG
STEERING
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving 65 mph, the vehicle would sway to the left. the vehicle was taken to the dealer however, the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 800. ..updated 03/18/14 *bf the consumer stated the entire front end of the vehicle was replaced. however, the vehicle continued to the pull to the left and swayed from left to right. the steering was aligned. however, the problem continued. updated 03/20/14
Reported in: EATONTOWN NJ || Crash: N || VIN #: 5XYZUDLA1DG
SUSPENSION
tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving 65 mph, the vehicle would sway to the left. the vehicle was taken to the dealer however, the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 800. ..updated 03/18/14 *bf the consumer stated the entire front end of the vehicle was replaced. however, the vehicle continued to the pull to the left and swayed from left to right. the steering was aligned. however, the problem continued. updated 03/20/14
Reported in: EATONTOWN NJ || Crash: N || VIN #: 5XYZUDLA1DG
POWER TRAIN
i scheduled an appointment with fitzgerald lakeforest hyundai in gaithersburg, md on 10/7/2013 for the campaign 112 recall, along with an oil change and tire rotation. when i picked the car up, i was informed that the part for the recall had to be special ordered and they would call when the part came in. a couple of weeks later, i received a call from [xxx] in the service department that the parts were in for the recall and for some switches they replaced in my console under a warranty repair. i took the car in again on 10/17/2013. the dealer talked me into a loaner car (as i was already late for work again for the second time in 2 weeks due to these appointments). they said the loaner car would be faster. the guy inside said i wouldn't have to put gas in the car, but the guy outside that went over the car said that i was responsible for filling the car back up. i ended up spending $8.00 in gas for the loaner. i received a call around noon on the 17th that my car was ready. i returned the loaner and picked up my car. i went outside and read my paperwork and realized they still did not do the safety recall. no one ever told me that the work wasn't done. i went back inside and all they could say is "sorry." the part is on a "nationwide back order" and they will call me when it comes in. i explained that i would have never brought it back in if they didn't have the part. i was advised for the second time that they did have the part. i still have not heard from the dealer. hyundai and lakeforest fitzgerald hyundai better hope that i am not involved in an accident due to this negligence. i've never had such a problem trying to get recall work performed. i've now missed hours from work and had extra fuel expenses for something completely out of my control. i still have not been contacted. i really don't trust lakeforest fitzgerald hyundai anymore. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GAITHERSBURG MD || Crash: N || VIN #: 5XYZT3LB9DG
WHEELS
i scheduled an appointment with fitzgerald lakeforest hyundai in gaithersburg, md on 10/7/2013 for the campaign 112 recall, along with an oil change and tire rotation. when i picked the car up, i was informed that the part for the recall had to be special ordered and they would call when the part came in. a couple of weeks later, i received a call from [xxx] in the service department that the parts were in for the recall and for some switches they replaced in my console under a warranty repair. i took the car in again on 10/17/2013. the dealer talked me into a loaner car (as i was already late for work again for the second time in 2 weeks due to these appointments). they said the loaner car would be faster. the guy inside said i wouldn't have to put gas in the car, but the guy outside that went over the car said that i was responsible for filling the car back up. i ended up spending $8.00 in gas for the loaner. i received a call around noon on the 17th that my car was ready. i returned the loaner and picked up my car. i went outside and read my paperwork and realized they still did not do the safety recall. no one ever told me that the work wasn't done. i went back inside and all they could say is "sorry." the part is on a "nationwide back order" and they will call me when it comes in. i explained that i would have never brought it back in if they didn't have the part. i was advised for the second time that they did have the part. i still have not heard from the dealer. hyundai and lakeforest fitzgerald hyundai better hope that i am not involved in an accident due to this negligence. i've never had such a problem trying to get recall work performed. i've now missed hours from work and had extra fuel expenses for something completely out of my control. i still have not been contacted. i really don't trust lakeforest fitzgerald hyundai anymore. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GAITHERSBURG MD || Crash: N || VIN #: 5XYZT3LB9DG
POWER TRAIN
tl* the contact owns a 2013 hyundai santa fe. the contact received notification of nhtsa campaign id number 13v355000 (power train) however, the contact was not able to have the vehicle serviced under the recall because the part needed for the repair was not available. the manufacturer was notified but could not provide an expected date for the remedy part to become available. the contact had not experienced a failure.
Reported in: MIAMI FL || Crash: N || VIN #: 5XYZT3LB5DG
POWER TRAIN
tl* the contact owns a 2013 hyundai santa fe. the contact received notification of nhtsa campaign number: 13v355000 (power train) however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Reported in: WINTER HAVEN FL || Crash: N || VIN #: 5XYZU3LB0DG
WHEELS
we received a recall letter for the santa fe sports nhtsa campaign number 13v-355. we called our service office (universal hyundai orlando). they were not very helpful. 1) the part is on back order and they have no idea when it will be available 2) when the part comes in it will take at least 4 hours to replace and we will have to leave the car with hem. 3) we live about 15 miles from the nearest hyundai office. 4) they refused to offer a loanee car. they said we could rent a car from enterprise. if a car is recalled we would expect the part to be available and also we would not expect to be out of pocket because of the recall.
Reported in: KISSIMMEE FL || Crash: N || VIN #: 5XYZU3LB9DG
POWER TRAIN
tl* the contact owns a 2013 hyundai santa fe. the contact stated the recall under nhtsa campaign number: 13v355000 (power train) had surpassed the reasonable time for repair. the manufacturer and dealer were contacted and stated the parts were not available for repair. the vehicle was not repaired. the contact had not experienced a failure.
Reported in: THE VILLAGES FL || Crash: N || VIN #: 5XYZT3LB9DG
STEERING
vehicle does not stay in a straight line. i've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. i constantly have to correct the steering wheel which is exhausting after 20 mins. sometimes left sometimes right. also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. why is the government allowing this!???????? went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.
Reported in: ASTORIA NY || Crash: N || VIN #:
SUSPENSION
vehicle does not stay in a straight line. i've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. i constantly have to correct the steering wheel which is exhausting after 20 mins. sometimes left sometimes right. also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. why is the government allowing this!???????? went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.
Reported in: ASTORIA NY || Crash: N || VIN #:
VISIBILITY:SUN ROOF ASSEMBLY
was driving 2013 hyundai santa fe on the highway at 70mph when suddenly i heard a loud noise. immediately after i could hear the broken glass from my sunroof on top of the cloth cover. vehicle was not struck by an external object, but rather the sunroof seemed to explode spontaneously. when i pulled over to the side of the road to examine the damage, almost the entire length of the sunroof had broken in millions of pieces.
Reported in: WESTBURY NY || Crash: N || VIN #: 5XYZWDLA7DG
VISIBILITY/WIPER
was driving 2013 hyundai santa fe on the highway at 70mph when suddenly i heard a loud noise. immediately after i could hear the broken glass from my sunroof on top of the cloth cover. vehicle was not struck by an external object, but rather the sunroof seemed to explode spontaneously. when i pulled over to the side of the road to examine the damage, almost the entire length of the sunroof had broken in millions of pieces.
Reported in: WESTBURY NY || Crash: N || VIN #: 5XYZWDLA7DG
STEERING
there is another complaint with regards to steering. the vehicle drifts left and right, also i am fighting with the steering when making turns. dealer service dept. was notified and my vehicle had a front end alignment and still has the same problem. told the service dept again that same problem exists and was told that the technician could not find the problem. their is a problem and no one wants to fix it. i hope some one looks into this.
Reported in: SCOTRUN PA || Crash: N || VIN #: KM8SRDHFXDU
VISIBILITY/WIPER
just had my windshield replaced 2 weeks ago because of a crack on the base of the windshield. i remote started my car when i was leaving work on a snowy night and when i got to the car and wiped the snow of the windshield i noticed a crack coming from the base of it! no impact marks at all. so the next morning i made an insurance claim and had it replaced by safelite. now this past week we had snow again in nyc and i was getting ready to leave for work and remote started the car.... guess what i saw when i got to the car! a crack from the base! so i started researching it and the turbo models have a heating element on the bottom part of the windshield for the wipers to defrost them. now it sounds like a good idea but not if there's snow on the windshield which is cold and from the other side your heating it up inconsistently only at the bottom. your just asking for a crack. so this time the windshield was replaced the technician said he thought it was the heat as well and left the element unplugged. hyundai has been known for fragile glass....what is going on nhtsa!
Reported in: ASTORIA NY || Crash: N || VIN #:
FUEL/PROPULSION SYSTEM
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the fuel gauge failed without warning. the failure would recur whenever the contact refueled the vehicle. the vehicle was taken to an authorized dealer multiple times and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 2,500.
Reported in: APOLLO BEACH FL || Crash: N || VIN #: 5XYZU3LB1DG
FUEL SYSTEM, GASOLINE
vehicle stalls in traffic.no warning signs.
Reported in: SEMINOLE FL || Crash: N || VIN #: 5XYZT3LB4DG
ENGINE
vehicle stalls in traffic.no warning signs.
Reported in: SEMINOLE FL || Crash: N || VIN #: 5XYZT3LB4DG
FUEL SYSTEM, GASOLINE
fuel tank shuts gas pump off 3/4 full. can not fill up gas tank. purchased suv new in dec 2012, had this issue from first fill up. went to dealer service once and they told me everything was working fine. it is currently 20 feb 2013, since my driver side blinker doesn't work (not the bulb) i had to take back in for service. i had them look at the fuel tank issue again. they are now seeing the problem and are replacing the fuel tank. i am writing this because i saw there were other people out there with the same issue and wanted it recorded in hopes that hyundai will do a recall.
Reported in: SWOYERSVILLE PA || Crash: N || VIN #: 5XYZW3LA9DG
POWER TRAIN
car seemed to buck while driving in low gear. took it to dealer and they replaced the differential. 4 days later the symptoms have reappeared. concerned about recalls and bad transmission. car purchased aug 19, 2013.
Reported in: SOUTH CHARLESTON WV || Crash: N || VIN #: 5XYZTDLB9DG
STEERING
as first-time owner of a hyundai vehicle (2013 santa fe sport 2.0), i am deeply troubled and disappointed by my ownership experience. my main complaint consists of operating a very unstable vehicle at highway speeds. it wanders, surges, and generally has a mind of its own. i constantly find myself trying to identify the blasts of wind that jostles my vehicle from side-to-side, only to realize it's a perfectly still day. driving past other vehicles or having other vehicles pass me causes instability and is a challenge to keep in the lane. in support of the steering issue, it is non-linear, unpredictable, and feels disconnected from the front wheels. additionally, without the steering wheel being rotated, the vehicle will make course corrections that are unexpected, inconsistent with steering angle, and feel unsafe on all road surfaces. my purchasing dealership tried to blame the steering issue due to the fact that the roads are not 100% level, flat, smooth, etc. i have been driving many different cars for over 30 years and this is the first time i have ever owned a vehicle that feels unsafe in all driving conditions - as if it were on ice! it is very tiring to drive this vehicle on long trips as it demands constant corrections to keep the vehicle in the lane. on straight, level roads, the vehicle wanders to the left or right. higher speeds make the problem worse. i have taken my 2013 santa fe sport to be fixed on more than 4 occasions and no realignment, software update, tire inflation adjustment or related attempts have been successful in correcting the steering/handling problems of my vehicle.
Reported in: GREENSBORO NC || Crash: N || VIN #: 5XYZU3LA1DG
STEERING
after driving this new car for a few weeks i noticed that keeping the car in a straight line at highway speeds was difficult.called dealer and brought in for inspection.they said that steering was normal at this time.filed a complaint with hyundai customer service.this car has been back to the dealer 12 times for the steering complaint.the dealer has done 2 alignments,3 wheel balances,several road tests including a 101 mile test by the hyundai field service engineer.computer updates and driving other new santa fe's for comparison. it was suggested by the service manager that we replace the tires with another brand at 4,346 miles. since the new tires where installed i can keep the car going in a straight line at 75mph.the steering is still quite sensitive but the wandering has improved.the dealer did not give up on correcting the problem and i will keep in contact with them.
Reported in: MESQUITE NV || Crash: N || VIN #: KM8SRDHF3DU
STEERING
while driving at any speed approaching 50 mph or more the electronically controlled power steering deviates from straight ahead on it's own accord. the driver must make constant steering inputs to remain in the lane. this at least very annoying and in a narrow lane it is dangerous and fatiguing!
Reported in: MONTGOMERY TX || Crash: N || VIN #: 5XYZU3LA5DG
FUEL SYSTEM, GASOLINE
purchased car 7/2013. brought car to lester glenn hyundai at toms river nj for service on 3/5/2013. they had vehicle for 3 days which included other repairs. in the past 3 months, the digital readout that shows remaining miles to fuel capacity is not accurate or close to it in comparison to other fuel gauge that shows fuel in tank. the gauge reads only 250 to 270 miles distance when i refueled my car to the brim. dealer said it shows this reading because of my driving habits. i'm the only driver and treat this card with kid gloves and do not drive fast or sudden stops (64 age). if you divide the fuel capacity in the tank 19 gallons by 270 miles gives you 14.2 miles. the gauge on my dashboard for average miles per/gallon is 23 miles. if you calculate 23 miles by 19 gallons results show 437 miles. i called corporate hyundai yesterday case # 6456349 and they couldn't help me or explain the reasoning behind the problem other than my driver habits. either the gauges are defective or worse the mileage reported to epa/dot is false and not 18 city and 24 highway miles as shown on window sticker description when i purchased the car. please help me because hyundai will not respond to my concerns and factual complaints. the service representative gave me a blank look when they return the car to me when i showed them the gauge after servicing. could not explain and recommend resolution! when exiting the dealer, i ran into another person with similar complaint about fuel gauges giving conflicting information. please help me because hyundai doesn't listen to little guy consumer. thank you in advance for your help and assistance.
Reported in: STATEN ISLAND NY || Crash: N || VIN #: KM8SRDHFXDU
SEATS
passenger side back seat squeaks very badly when driving on a road that isn't completely smooth. i have taken it once to the dealership and they claim to have fixed it, but the sound persisted. i had to drop the car off again tonight for the second time. that is my number one complaint. the other complaint is that the whole dash board creaks when i'm driving. i don't know if it's because it's cold outside right now, or what is causing the creaking.
Reported in: BELLEVILLE IL || Crash: N || VIN #:
SUSPENSION
own a 2013 hyundai santa fe. the contact stated that while driving approximately 50 mph, the vehicle drifted from left to right. the contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. the vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. the ownerwas not informed of the defect. consumers report magazine reports this problem.
Reported in: MIDLOTHIAN VA || Crash: N || VIN #: 5XYZU3LBXDG
STEERING
own a 2013 hyundai santa fe. the contact stated that while driving approximately 50 mph, the vehicle drifted from left to right. the contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. the vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. the ownerwas not informed of the defect. consumers report magazine reports this problem.
Reported in: MIDLOTHIAN VA || Crash: N || VIN #: 5XYZU3LBXDG
SEATS
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the front driver's seat track became disconnected from the body of the vehicle. the vehicle was taken to the dealer where the track assembly was replaced but the failure recurred. the manufacturer was contacted about the failure. the failure mileage was approximately 20,000.
Reported in: SAPULPA OK || Crash: N || VIN #: 5XYZW3LA0DG
POWER TRAIN
my 1 year old hyundai santa fe started making faint knocking sound coming from the front end of the vehicle about 6 months ago, which has now become more noticeable and persistent when cornering at slow speeds (parking lots and winding roads), or going over a dip in the road at higher speeds. it sounds like a single clunk with slight feedback in the steering wheel, when turning the steering wheel, and i have recently discovered that right front axle can be moved side to side by hand with wheels on the ground which also produces knocking sound. car taken to two different dealership on three separate occasions, but each time unable to locate the source of the problem even after duplicating the knocking for technicians. vehicle looked over each time with front suspension and steering found to be in good condition with no apparent damage, and tightening both front axle bolts, but the knocking still persists. dealership advisors and mechanics are always very helpful, and assured me that vehicle is safe to drive and axle side to side movement is normal, but since knocking is becoming very apparent even when cornering on level roads, i am very concerned about vehicle safety. i have driven number of different vehicles and have never experienced issue like this, which makes me feel uneasy when driving the vehicle in fear that something may go terribly wrong, and at this point i am simply not sure which action to take.
Reported in: OCEANSIDE CA || Crash: N || VIN #: 5XYZUDLA0DG
ENGINE
took 2013 santa fe sport 2.0t awd in for routine appointment at local hyundai dealer to have warranty service on fuel filler door (which was not operating due to failure to re-connect solenoid during prior recall - before delivery - for door locks) and also to check on "tappet noise" in engine. confirmed these would be warranty items before leaving. stunned to receive call later that afternoon informing me that metal was found in engine oil and hyundai would replace engine, and wanted old engine for inspection. approximately 1,000 miles on odometer. vehicle was operating normally. tappet noise typically subsided after "cold" (i.e. garaged) start-ups. experienced one engine "backfire" at low speed on service road just after leaving dealer lot ..... day of purchase. also experienced some very minor hesitation / stumble on occasion when accelerating after full stop. otherwise engine performing normally at city and highway speeds. now suspect that "tappet noise" might have been piston slap! noise was worst after releasing gas pedal at about 1,000 rpm, with rpm falling. sounded like an old farm tractor. dealer says they just finished replacing engine on another 2013 santa fe today. lousy feeling to have lemon law as the only safety net after trading in a perfectly good 4wd truck, and then pay thousands more!
Reported in: EDMOND OK || Crash: N || VIN #: 5XYZUDLA3DG
UNKNOWN OR OTHER
est feb 11, 2014. driving on the pa turnpike and next thing i know the engine quit. tried putting car in neutral and restart but it wouldn't. was able to pull across 5 lanes of turnpike traffic to side - put in park and restarted. 13 april, 2014. in parking lot with motor running. accidently hit base of key chain and car shut off. key still in and on the position of started mode - like i hadn't turn it off. reported 2x to limerick hyundai in pennsylvania. their suggestion is to take off house keys, small carabineer and just use car key only and alone. i noted that there was play in the key when in the ignition and asked if there might be a lose wire or if i should replace the ignition key lock. they didn't recommend it. wondered if taking the key in and out couldn't have triggered a problem.
Reported in: ROYERSFORD PA || Crash: N || VIN #: 5XYZU3LB2DG
ENGINE
we were on the interstate when traffic had stopped we were stopped about 5 minutes and when we went to go the engine quit right after we gave the vehicle the gas, none of the engine lights came on. we restarted the car and gave it the gas and it quit again still no engine lights came on.we waited a few minutes and restarted the car and got off the interstate and drove on a side road to see if the computer would reset itself.we had no problem after that.we than took it into the diealer and they went through the vehicle and couldn't find anything wrong.i asked the dealer if this could happen when we were going 65mph and have the engine quit and he said yes.if were on the interstate and going 65-70mph and the engine quits we could be killed by a truck hitting us.this is our 3rd santa fe but were are terrified of driving this vehicle especially with the grand kids.i did call hyundai customer service and was treated like i was an idiot he was one of the worst person i have ever talked to in customer service.the reason i'm sending this to you someone is going to get killed beause of this.
Reported in: BREWERTON NY || Crash: N || VIN #: 5XYZUDLA9DG
EQUIPMENT:AIR CONDITIONER
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the air conditioner was activated and failed unexpectedly. the vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. the manufacturer was not notified of the failure. the approximate failure mileage was 2,000.
Reported in: NAVARRE FL || Crash: N || VIN #: KM8SR4HF5DU
ELECTRICAL SYSTEM
tl* the contact owns a 2013 hyundai santa fe. the contact stated that the air conditioner was activated and failed unexpectedly. the vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. the manufacturer was not notified of the failure. the approximate failure mileage was 2,000.
Reported in: NAVARRE FL || Crash: N || VIN #: KM8SR4HF5DU
UNKNOWN OR OTHER
my father received a recall letter 9/23/13 from hyundai on his new 2013 santa fe sport regarding the right front axle shaft and that it could fracture. camp112. he called his dealer on 9/24/13 to schedule the replacement work. they were out of the part. he followed up again 10/17/13. my father got ill after the holidays. i found the recall paperwork and tried to schedule the repair, in march 2014. they still did not have the part. my mom called again in april. they still do not have the part. my mom opened a case number with huyndai at that time. i have just called to schedule the repair and they still do not have a part. they say it is a national back order. my complaint is how can something that is recalled with a significant safety issue associated with it, be allowed to continue with no replacement part for 8+ months? this is not a window that will not roll down. based on the information i can find there are 20,000 vehicles that have this issue and in 8 months they can't seem to supply adequate replacement parts. while the recall has not indicated any deaths, i am concerned because of how the issue is explained. it occurs suddenly, and the driver will lose ability to steer. my mother is not someone, who while driving on the highway will be able to control this car if this occurs. i would be happy if this would just get taken care of but the service manager at red hoagland and the case worker at hyundai just say sorry but there is nothing they can do. at this point my mom doesn't feel like she can drive the car any distance for fear that this issue will arise. is hyundai not accountable to get these parts and keep their customers informed and safe. 8 months of back order is not acceptable. what will it take for this issue to be addressed?
Reported in: WINTER HAVEN FL || Crash: N || VIN #: 5XYZU3LB8DG
STRUCTURE:BODY
passed out while driving. struck the rear passenger side of another car with the front drivers side of santa fe. airbags did not deploy. santa fe was totaled. i suffered a broken neck in two places and dislodged two cervical disc. now having to go for surgery to repair disc damage. hopefully i will regain use of left hand do to nerve damage.
Reported in: BROOKSVILLE FL || Crash: Y || VIN #: 5XYZT3LB6DG
SUSPENSION
passed out while driving. struck the rear passenger side of another car with the front drivers side of santa fe. airbags did not deploy. santa fe was totaled. i suffered a broken neck in two places and dislodged two cervical disc. now having to go for surgery to repair disc damage. hopefully i will regain use of left hand do to nerve damage.
Reported in: BROOKSVILLE FL || Crash: Y || VIN #: 5XYZT3LB6DG
ELECTRICAL SYSTEM
passed out while driving. struck the rear passenger side of another car with the front drivers side of santa fe. airbags did not deploy. santa fe was totaled. i suffered a broken neck in two places and dislodged two cervical disc. now having to go for surgery to repair disc damage. hopefully i will regain use of left hand do to nerve damage.
Reported in: BROOKSVILLE FL || Crash: Y || VIN #: 5XYZT3LB6DG
STEERING
car wanders from left to right, constantly having to correct steering,
Reported in: STUART FL || Crash: N || VIN #: 5XYZU3LB8DG
STEERING
car was purchased, bran new, a year ago or so. it was recalled, among 20300 vehicles in the usa. i took it to the dealer (henderson hyandai superstore (702-565-1500) three consecutive times, over the last 12 months. they are still refusing to address this very dangerous problem. i am the father of two infants, 3 and 1 year-old. i cannot drive this defective vehicle, endangering thereby my life, my wife's, and my two babies. therefore, i request a refund of some $13,000 already put into this innately defective vehicle. i ask respectfully that you assist me, asap. thank you very much! kal essarri
Reported in: LAS VEGAS NV || Crash: N || VIN #: 5XYZU3LBODG
POWER TRAIN
when taking off from stop or traffic signal, making left turn, vehicle rear end ( sounds like rear end or awd) makes thumping, slipping, bumping noise which can be felt through out vehicle. first noticed about 3000 miles. thought it may be a normal condition for an awd vehicle, but the condition has progressively gotten worse! taken to dealer 2 time now, they state they can not find any problem, they replaced the trans fluid, the rear diff fluid, but it is still getting worse! service manager went for ride with me after stating he could not feel the condition on vehicle, but he only drove vehicle in parking lot of dealership. i told him it happens when turning at lights or stop signs...he was driving straight. on our test drive together, he definitely felt what i was talking about, asked his shop forman to get in vehicle with us, he felt the condition as well, but said he did not know what it could be. they kept vehicle for 2 days, replaced transmission fluid, read differential fluid and a few other items, gave vehicle back, and asked me to see if doing this helped rectify the problem.....it has not, contacted hyundai, got a claim #, and was told to take vehicle to another dealership to have them look at vehicle.... vehicle currently has 9000 miles and just turned 1 year old since new. we bought this santa fe to replace a 2008 that had similar trans/awd issues, that left us stranded 3 times on the side of i-95 (trans & awd blew up on us driving to florida keys on i-95 at 70 mph) in fall of 2012.....after dealer in jacksonville attempted repairs from first breakdown. unfortunately, florida does not sell awd vehicles, and apparently they do not know how to fix these things.
Reported in: ARBUTUS MD || Crash: N || VIN #: KM8SMDHF6DU
UNKNOWN OR OTHER
when taking off from stop or traffic signal, making left turn, vehicle rear end ( sounds like rear end or awd) makes thumping, slipping, bumping noise which can be felt through out vehicle. first noticed about 3000 miles. thought it may be a normal condition for an awd vehicle, but the condition has progressively gotten worse! taken to dealer 2 time now, they state they can not find any problem, they replaced the trans fluid, the rear diff fluid, but it is still getting worse! service manager went for ride with me after stating he could not feel the condition on vehicle, but he only drove vehicle in parking lot of dealership. i told him it happens when turning at lights or stop signs...he was driving straight. on our test drive together, he definitely felt what i was talking about, asked his shop forman to get in vehicle with us, he felt the condition as well, but said he did not know what it could be. they kept vehicle for 2 days, replaced transmission fluid, read differential fluid and a few other items, gave vehicle back, and asked me to see if doing this helped rectify the problem.....it has not, contacted hyundai, got a claim #, and was told to take vehicle to another dealership to have them look at vehicle.... vehicle currently has 9000 miles and just turned 1 year old since new. we bought this santa fe to replace a 2008 that had similar trans/awd issues, that left us stranded 3 times on the side of i-95 (trans & awd blew up on us driving to florida keys on i-95 at 70 mph) in fall of 2012.....after dealer in jacksonville attempted repairs from first breakdown. unfortunately, florida does not sell awd vehicles, and apparently they do not know how to fix these things.
Reported in: ARBUTUS MD || Crash: N || VIN #: KM8SMDHF6DU
SEATS
driver's seat was tilting/rocking. then i realized the whole undercarriage of the drivers seat had come apart. i had noticed a few days before that the seat seemed to rock a little getting in and out of the car, but i just assumed it was the give of the leather seats upon entering and exiting the car.
Reported in: TYLER TX || Crash: N || VIN #: 5XYZU3LB2DG
FUEL/PROPULSION SYSTEM
the vehicle has never displayed correct mpg. the digital read out that "tells" you your average mileage is always 2 or 3 miles off the actual mpg. i reset all the settings every fuel up. it 'tells" me i'm averaging 21 mpg, but when i check it multiple times it's actually 18mpg. the vehicle is supposed to ge 21/29 and i now have 15,000 miles on the car and i've never gotten more than 19 in town or about 27 on the road and those are few and far between. yet, the gage is alway inaccurate by 2 to 3 mpg. i feel that is very deceiving. if you didn't check it yourself, you would think it's getting the gas mileage it's supposed to, but the readouts are wrong. i don't know if it's deliberate or a callibration issue. i took it to the dealer, but they claim everything is fine. if i'm supposed to file this complaint with another agency, please let me know.
Reported in: TYLER TX || Crash: N || VIN #: 5XYZU3LB2DG
ENGINE
tl* the contact owns a 2013 hyundai santa fe. while driving at an unknown speed, the vehicle stalled. the dealer stated that the engine locked. the vehicle was repaired; however, the check engine indicator illuminated and the failure recurred. the manufacturer was notified. the failure mileage was 18,000.
Reported in: INGLEWOOD CA || Crash: N || VIN #: 5XYZWDLA4DG
ELECTRICAL SYSTEM:BATTERY:CABLES
tl* the contact owns a 2013 hyundai santa fe. while driving approximately 5 mph, the vehicle stalled. all of the warning indicators illuminated on the instrument panel. the vehicle was unable to restart and was towed to the dealer. the mechanic stated that the cable connected from the battery to the fuse box was installed incorrectly. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 8,500.
Reported in: CANAL WINCHESTER OH || Crash: N || VIN #: 5XYZU3LB0DG
VISIBILITY:SUN ROOF ASSEMBLY
tl* the contact owns a 2013 hyundai santa fe. while driving 50 mph, the glass from the panoramic sun roof shattered. the contact noticed a circular hole near the front center section of the sun roof. the remaining portion of the glass created a spider web impression. there were no injuries and no warning indicators illuminated on the instrument panel. the manufacturer provided the contact with a case number. the vehicle was not diagnosed or repaired. the failure mileage was 17,740.
Reported in: WETUMPKA AL || Crash: N || VIN #: 5XYZW3LA8DG
SERVICE BRAKES
i had just picked my vehicle from the dealer from having a 30,000 mile service completed. i left the dealership coming to a complete stop leaving the parking lot. proceeded to the next stop light and came to a complete stop. the next stop light turned yellow and i was applying the brakes. i felt a pop in the brakes and the peddle went directly to the floor and the vehicle did not stop. i coasted to the next available place that i could pull off, and let the vehicle coast to a stop. i contacted the dealer and they came to get the vehicle. i followed the dealer driver as he drove the vehicle back to the dealership. on the way the courtesy driver came back with the mechanic. they popped the hood and he checked it out. when we got back to the dealership i asked what the mechanic was doing. he said he thought something may not have been connected from the service, which was not the case. they informed me they would call me in the morning with what they find. i had my daughter in the vehicle and we were lucky that it didn't happen at a busy intersection. my main concern is knowing my rights when i do get the vehicle and my concern that after a 30,000 mile tune up and a full vehicle inspection that this happened. i am concerned with the safety of myself, family and friends in this vehicle.
Reported in: MT ZION IL || Crash: N || VIN #: KM8SRDHF8DU
POWER TRAIN
santa fe v6 limited awd. intermittent clunking noise from transaxle when turning left or right. mostly occurs on warm days. concerned tranny might fail at high speed and cause accident.
Reported in: EAST NORTHPORT NY || Crash: N || VIN #: KM8SRDHF8DU
FUEL/PROPULSION SYSTEM
this issue seems to be well documented by others on the internet. when pumping gas, the fuel tank acts like it is full causing the gas pump to shut off. however, the tank is only about 3/4 full. if you are patient enough, you can eventually fill up the tank by trickling in gas, waiting a couple of seconds, trickling in some more gas, etc. this appears to be a known problem but huyndai service centers fail to recognize this as an issue. it appears that some individuals have had their tanks replace. 1 complaint indicates that the service center indicated that a piece close to the filler hose had "melted". sounds like it may be time for nhtsa to step up and do some further investigation.
Reported in: ROCHESTER MN || Crash: N || VIN #: 5XYZUDLB7DG
ENGINE
at 7606 miles i took my 2013 santa fe sport 2.0t in for an oil change. the dealer inspected the vehicle and noticed a knocking noise coming from the engine. the manager and line tech confirmed the knocking and indicated to me that i would need a new engine. i was traveling and had a 13 hour drive ahead of me to get back home. having to worry about this every time i travel is a concern. i do not want to end up on the side of the road.
Reported in: KANSAS CITY MO || Crash: N || VIN #: 5XYZUDLA2DG
TIRES
tl* the contact owns a 2013 hyundai santa fe. the vehicle is equipped with kuhmo solus kl21 tires, size p235/65 r17. the contact stated that the front passenger side tire deflated on three occasions. the contact would add air to the tire, but it would continue to deflate. the vehicle was taken to an independent mechanic where the cause of the failure was unable to be determined. the mechanic replaced the front passenger side tire. the manufacturer was not notified of the failure. the approximate failure mileage for the tire and vehicle was 19,481.
Reported in: HOLBROOK NY || Crash: N || VIN #: 5XYZU3LB4DG
ENGINE
tl* the contact owns a 2013 hyundai santa fe. while driving 65 mph, the vehicle stalled without warning. the dealer stated that the engine seized and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 2,137.
Reported in: MIDDLETOWN NY || Crash: N || VIN #: 5XYZU3LB0DG
UNKNOWN OR OTHER
i was driving on i-95 in richmond virginia and my sunroof shattered.
Reported in: PALM COAST FL || Crash: N || VIN #: 5XYZU3LB6DG
STEERING
car wanders from left to right, constantly having to correct steering.
Reported in: BALDWINSVILLE NY || Crash: N || VIN #: 5XYZUDLA1DG