HORTON TYPE I 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
5
Recalls

Complaints & Recalls

1 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Halcore Group, Inc.
NHTSA Campaign: 20V745000 SAFETY RECALL
251 Vehicles Affected
Recall Date: Dec 1, 2020
Safety Issue:

Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.

Potential Risk:
If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.
FREE Recall Solution:
Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HORTON dealer to schedule your FREE recall repair.
Manufacturer: HORTON
Notice Date: Dec 8, 2020
Recall Date: Dec 1, 2020
Halcore Group, Inc.
NHTSA Campaign: 20V291000 SAFETY RECALL
17 Vehicles Affected
Recall Date: May 20, 2020
Safety Issue:

Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper flexible line which may be causing brake caliper to wear due to contact suspension components.

Potential Risk:
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
FREE Recall Solution:
Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall began June 5, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HORTON dealer to schedule your FREE recall repair.
Manufacturer: HORTON
Notice Date: Jun 5, 2020
Recall Date: May 20, 2020
Halcore Group, Inc.
NHTSA Campaign: 19V608000 SAFETY RECALL
80 Vehicles Affected
Recall Date: Aug 19, 2019
Safety Issue:

Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Type I and Type III Emergency vehicles. Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and not inflate.

Potential Risk:
In the event of a crash, if the cushions do not inflate properly, they may not provide the intended protection to the occupant, increasing the risk of injury.
FREE Recall Solution:
Halcore will notify owners and dealers will install replacement air bags when they become available, free of charge. Halcore issued owners an interim notification on September 6, 2019. The recall began September 20, 2019. Owners may contact Halcore customer service at 1-800-447-0343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HORTON dealer to schedule your FREE recall repair.
Manufacturer: HORTON
Notice Date: Sep 20, 2019
Recall Date: Aug 19, 2019

Consumer Complaints

1 Complaint
Halcore Group, Inc.
Campaign: 11407583 Other
Apr 12, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 HORTON AMBULANCE N/A. THE CONTACT STATED THE CUT WASHER WAS LOSING UNDER THE MAIN FRAME RAIL.THE CONTACT STATED HE WAS CAUSING THE WASHER TO BE LOOSE/MOVE AND NOT STABLE. THE CONTACT CALLED LOCAL DEALER FESCO EMERGENCY SALES (7010 TROY HILL DR, ELKRIDGE, MD 21075: (410) 379-5353) AND STATED NO FAILURE ON THE AMBULANCE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## HORTON AMBULANCE 2020 ##*DT

Corrective Action:

TL* THE CONTACT OWNS A 2020 HORTON AMBULANCE N/A. THE CONTACT STATED THE CUT WASHER WAS LOSING UNDER THE MAIN FRAME RAIL.THE CONTACT STATED HE WAS CAUSING THE WASHER TO BE LOOSE/MOVE AND NOT STABLE. THE CONTACT CALLED LOCAL DEALER FESCO EMERGENCY SALES (7010 TROY HILL DR, ELKRIDGE, MD 21075: (410) 379-5353) AND STATED NO FAILURE ON THE AMBULANCE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## HORTON AMBULANCE 2020 ##*DT

Additional Notes:

TL* THE CONTACT OWNS A 2020 HORTON AMBULANCE N/A. THE CONTACT STATED THE CUT WASHER WAS LOSING UNDER THE MAIN FRAME RAIL.THE CONTACT STATED HE WAS CAUSING THE WASHER TO BE LOOSE/MOVE AND NOT STABLE. THE CONTACT CALLED LOCAL DEALER FESCO EMERGENCY SALES (7010 TROY HILL DR, ELKRIDGE, MD 21075: (410) 379-5353) AND STATED NO FAILURE ON THE AMBULANCE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## HORTON AMBULANCE 2020 ##*DT

Manufacturer: HORTON
Mfg Campaign: 11407583
Notice Date: Apr 12, 2021
Recall Date: Apr 12, 2021
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