Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rev Recreation Group
Safety Issue:
REV Recreation Group (REV) is recalling certain 2018 Fleetwood Axon and Pulse, Holiday Rambler Reno and Prodigy, Monaco Marquis and American Coach American Dream motorhomes, 2017-2018 Fleetwood Bounder, Discovery, Discovery LXE, Flair, Jamboree, Southwind, Pace Arrow, Pace Arrow LXE and Storm motorhomes, Holiday Rambler Admiral XE, Endeavor, Endeavor XE, Navigator XE, Navigator, Vacationer, Vacationer XE and Vesta and American Coach American Eagle motorhomes and 2017 Holiday Rambler Scepter, Monaco Diplomat, and American Coach American Revolution motorhomes. The mounting screws for the satellite dish may not have been fastened through the sheet steel reinforcement, possibly allowing the satellite dish to detach from the roof while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 180322REV
Recall Date: Mar 28, 2018
Rev Recreation Group
Safety Issue:
REV Recreation Group (REV) is recalling certain 2015 Fleetwood Bounder Classic motorhomes, 2015-2016 Fleetwood Terra motorhomes, 2016-2017 Fleetwood Storm, Holiday Rambler Admiral XE and Fleetwood Flair motorhomes, and 2017 Holiday Rambler Vacationer XE motorhomes. The affected vehicles, equipped with an Onan 5.5 Kilowatt Generator, have an external fuel pump and in-line fuel filter that may be improperly secured to the chassis.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 170301REV
Recall Date: Mar 3, 2017
Rev Recreation Group
Safety Issue:
REV Recreation Group (REV) is recalling certain 2017 Fleetwood Storm and Holiday Rambler Vacationer XE motorhomes and 2016-2017 Holiday Rambler Vacationer motorhomes. In the affected vehicles, the spring shackle bolt may contact the fuel filler components or the fuel vent tubing causing a hole, potentially resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 170131REV
Recall Date: Feb 3, 2017
Consumer Complaints
3 ComplaintsRev Recreation Group
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Mfg Campaign: 11089058
Recall Date: Apr 20, 2018
Rev Recreation Group
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Mfg Campaign: 11089058
Recall Date: Apr 20, 2018
Rev Recreation Group
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 HOLIDAY RAMBLER VACATIONER XE RECREATIONAL VEHICLE. WHEN THE VEHICLE WAS PURCHASED, THE ELECTRONIC STEPS AND GENERATOR FAILED TO FUNCTION, THE HIGH BEAMS WERE STRUCTURALLY UNSOUND AND BEAMED UPWARDS VERSUS IN THE DIRECTION NEEDED FOR VISIBILITY, AND THE LOW BEAM HEADLIGHTS PROVIDED POOR ILLUMINATION. ALSO, THERE WAS A FAILURE WITH THE SWAY BAR AND FUEL PUMP, A LOOSE CONNECTION ON A CHAIR AFFECTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION, THE MASTER BEDROOM ESCAPER SCREEN FELL OUT, AND THE RV SWAYED BACK AND FORTH WITH AN UNSTABLE SUSPENSION. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS: GIANT RECREATION WORLD (1355 CULVER DR. NE, PALM BAY, FL 32907, (321) 242-6261), GIANT RECREATION WORLD (5270 N US HWY 1, PALM SHORES, FL 32940, (321) 242-6261), GIANT RECREATION WORLD - ORMOND BEACH (280 DESTINATION DAYTONA LN, ORMOND BEACH, FL), AND GIANT RECREATION WORLD (13906 W COLONIAL DR., WINTER GARDEN, FL 34787, (407) 656-6444) FOR DIAGNOSTIC TESTING, BUT THE FAILURES CONTINUED. AN ADDITIONAL UNKNOWN DEALER WAS ALSO CONTACTED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Mfg Campaign: 11089058
Recall Date: Apr 20, 2018
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