Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Holiday House, Llc
Safety Issue:
Holiday House, LLC (Holiday House) is recalling certain 2021-2022 27RQ, 24TB, and 18RB travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 29, 2022
Holiday House, Llc
Safety Issue:
Holiday House, LLC (Holiday House) is recalling certain 2019-2021 27RQ, 24TB, and 18RB travel trailers, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 8, 2022
Consumer Complaints
2 ComplaintsHoliday House, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11489140
Recall Date: Oct 13, 2022
Holiday House, Llc
Defect Description:
STRUCTURE
Potential Consequences:
I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I purchased a holiday house Inc camper over a year ago. The floor failed due to the floor not actually being one piece as advertised. It was actually pieced together with three pieces of plywood which altered the weight. This resulted in the trailer weighing more than what was titled. Mind you this is a 2021 travel trailer that was actually made in 2018 but sold as a 2021. Not to mention I had a bent door frame, water damage, and a list other items. My frame sat extremely low to the ground and I mentioned that to holiday house. They promised they would replace my frame and issue a voluntary recall. I asked them to please reach out with everyone with the old frames and issue a voluntary recall. They told me they would. [XXX] promised he would and would get back with me letting me know he would contact everyone with the old frames and would replace them for nothing. I had the dealership take the camper with promises of it being fixed. Then I had holiday house tell me it would be fixed. This has been over a year. I have filed a lawsuit against holiday house. Warranty information wasn’t given during purchase, it was given almost a year over. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11489140
Recall Date: Oct 13, 2022
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