Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Holiday House, Llc
Safety Issue:
Holiday House, LLC (Holiday House) is recalling certain 2021-2022 27RQ, 24TB, and 18RB travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 29, 2022
Holiday House, Llc
Safety Issue:
Holiday House, LLC (Holiday House) is recalling certain 2019-2021 27RQ, 24TB, and 18RB travel trailers, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 8, 2022
Consumer Complaints
2 ComplaintsHoliday House, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.
Corrective Action:
The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.
Additional Notes:
The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.
Mfg Campaign: 11510658
Recall Date: Mar 7, 2023
Holiday House, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.
Corrective Action:
The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.
Additional Notes:
The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.
Mfg Campaign: 11510658
Recall Date: Mar 7, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury