HOLIDAY HOUSE 18RB 2021

Complete listing of complaints and recalls for this vehicle

2
Complaints
3
Recalls

Complaints & Recalls

2 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Holiday House, Llc
NHTSA Campaign: 22V882000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Nov 29, 2022
Safety Issue:

Holiday House, LLC (Holiday House) is recalling certain 2021-2022 27RQ, 24TB, and 18RB travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect the quick disconnect and perform a leak test, and replace the quick disconnect, if necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Holiday House customer service at 1-574-206-0016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HOLIDAY HOUSE dealer to schedule your FREE recall repair.
Manufacturer: HOLIDAY HOUSE
Notice Date: Jan 9, 2023
Recall Date: Nov 29, 2022
Holiday House, Llc
NHTSA Campaign: 22V067000 SAFETY RECALL
13 Vehicles Affected
Recall Date: Feb 8, 2022
Safety Issue:

Holiday House, LLC (Holiday House) is recalling certain 2019-2021 27RQ, 24TB, and 18RB travel trailers, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact Holiday House customer service at 574-206-0016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HOLIDAY HOUSE dealer to schedule your FREE recall repair.
Manufacturer: HOLIDAY HOUSE
Notice Date: Mar 18, 2022
Recall Date: Feb 8, 2022

Consumer Complaints

2 Complaints
Holiday House, Llc
Campaign: 11510658 Other
Mar 7, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.

Corrective Action:

The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.

Additional Notes:

The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.

Manufacturer: HOLIDAY HOUSE
Mfg Campaign: 11510658
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Holiday House, Llc
Campaign: 11510658 Other
Mar 7, 2023
Defect Description:

SUSPENSION

Potential Consequences:

The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.

Corrective Action:

The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.

Additional Notes:

The frame has broken in several places under the trailer making it unsafe to move. An insurance adjuster has seen the damage and determined it is not an insurance claim, but a manufacturing defect. This damage occurred during normal usage and could have caused an unforeseen collision to happen while in transit, putting my family and other vehicles/people in danger. The damage was only noticed as we unpacked from a camping trip (see included pictures) in late September of 2022. Research into the problem with this trailer revealed there are multiple trailers suffering from the same issue. Pic #1-buckling of trailer box. #2- drooping entire front end. #3/#4-Cracks to frame.

Manufacturer: HOLIDAY HOUSE
Mfg Campaign: 11510658
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023

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