HOLIDAY HOUSE 18RB 2019

Complete listing of complaints and recalls for this vehicle

3
Complaints
1
Recalls

Complaints & Recalls

3 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Holiday House, Llc
NHTSA Campaign: 22V067000 SAFETY RECALL
13 Vehicles Affected
Recall Date: Feb 8, 2022
Safety Issue:

Holiday House, LLC (Holiday House) is recalling certain 2019-2021 27RQ, 24TB, and 18RB travel trailers, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact Holiday House customer service at 574-206-0016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HOLIDAY HOUSE dealer to schedule your FREE recall repair.
Manufacturer: HOLIDAY HOUSE
Notice Date: Mar 18, 2022
Recall Date: Feb 8, 2022

Consumer Complaints

3 Complaints
Holiday House, Llc
Campaign: 11513004 Other
Mar 21, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: HOLIDAY HOUSE
Mfg Campaign: 11513004
Notice Date: Mar 21, 2023
Recall Date: Mar 21, 2023
Holiday House, Llc
Campaign: 11513004 Other
Mar 21, 2023
Defect Description:

SUSPENSION

Potential Consequences:

This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: HOLIDAY HOUSE
Mfg Campaign: 11513004
Notice Date: Mar 21, 2023
Recall Date: Mar 21, 2023
Holiday House, Llc
Campaign: 11488232 Other
Oct 6, 2022
Defect Description:

SUSPENSION

Potential Consequences:

1) The main frame on the trailer cracked , and the trailer is now sagging . The tire is rubbing on the wheel well. 2) The risk is the trailer will collapse on the wheel , and the wheel will lock up , causing the trailer to swerve and/or flip over 3) I spoke with the Holiday House president , Steve Ragland and with Chuck Frederick at the company back in June . They both acknowledged that it was a design problem with the frame on the 18RB models . and that it would be addressed, but they haven't followed up with any details, despite several calls and notes requesting information. .

Corrective Action:

1) The main frame on the trailer cracked , and the trailer is now sagging . The tire is rubbing on the wheel well. 2) The risk is the trailer will collapse on the wheel , and the wheel will lock up , causing the trailer to swerve and/or flip over 3) I spoke with the Holiday House president , Steve Ragland and with Chuck Frederick at the company back in June . They both acknowledged that it was a design problem with the frame on the 18RB models . and that it would be addressed, but they haven't followed up with any details, despite several calls and notes requesting information. .

Additional Notes:

1) The main frame on the trailer cracked , and the trailer is now sagging . The tire is rubbing on the wheel well. 2) The risk is the trailer will collapse on the wheel , and the wheel will lock up , causing the trailer to swerve and/or flip over 3) I spoke with the Holiday House president , Steve Ragland and with Chuck Frederick at the company back in June . They both acknowledged that it was a design problem with the frame on the 18RB models . and that it would be addressed, but they haven't followed up with any details, despite several calls and notes requesting information. .

Manufacturer: HOLIDAY HOUSE
Mfg Campaign: 11488232
Notice Date: Oct 6, 2022
Recall Date: Oct 6, 2022

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