Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hme, Inc.
Safety Issue:
HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-439
Recall Date: Oct 15, 2021
Hme, Inc.
Safety Issue:
HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-398
Recall Date: Oct 15, 2021
Consumer Complaints
2 ComplaintsHme, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
Corrective Action:
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
Additional Notes:
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
Mfg Campaign: 11559923
Recall Date: Dec 13, 2023
Hme, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
Corrective Action:
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
Additional Notes:
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
Mfg Campaign: 11559923
Recall Date: Dec 13, 2023
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