Complaints & Recalls
Consumer Complaints
3 ComplaintsHaulmark Industries, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Mfg Campaign: 10816511
Recall Date: Dec 28, 2015
Haulmark Industries, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Mfg Campaign: 10816511
Recall Date: Dec 28, 2015
Haulmark Industries, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HAULMARK EDGE PRO TRAILER BEING HAULED BY A 1999 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE SUSPENSION OF THE WHEELS. THE WHEELS HAD TO BE REPLACED TWICE DUE TO A FAILURE WITH THE WHEELS NOT BEING STRUCTURALLY SOUND. THE DEALER ALSO MODIFIED THE WEIGHT DISTRIBUTION BOX WITHOUT THE CONTACT'S APPROVAL. THE TRAILER WAS BACKED UP AND FRACTURED WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE TRAILER. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER MODIFIED THE TRAILER AND CAUSED A FAILURE. THE CONTACT WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE CONTACT EXPERIENCED VARIOUS FAILURES FROM THE INITIAL PURCHASE OF THE TRAILER. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Mfg Campaign: 10816511
Recall Date: Dec 28, 2015
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