Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2020 Transcend recreational trailers. A gas leak may occur at the joint between the cook stove's gas saddle valve for the burners and the manifold under the burner surface.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910022
Recall Date: Dec 8, 2020
Consumer Complaints
2 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Grand Design Transcend RV. The contact stated that the RV was parked and set in place. The contact stated that upon exiting the RV and stepping on the bottom step, the bottom step detached. The contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. The contact stated that the steps were made of aluminum and were attached to the trailers with four steel screws, two on each side on the stair frame. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure and advised the contact that there were no recalls for the step screws. The failure mileage was approximately 1,500.
Corrective Action:
The contact owns a 2020 Grand Design Transcend RV. The contact stated that the RV was parked and set in place. The contact stated that upon exiting the RV and stepping on the bottom step, the bottom step detached. The contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. The contact stated that the steps were made of aluminum and were attached to the trailers with four steel screws, two on each side on the stair frame. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure and advised the contact that there were no recalls for the step screws. The failure mileage was approximately 1,500.
Additional Notes:
The contact owns a 2020 Grand Design Transcend RV. The contact stated that the RV was parked and set in place. The contact stated that upon exiting the RV and stepping on the bottom step, the bottom step detached. The contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. The contact stated that the steps were made of aluminum and were attached to the trailers with four steel screws, two on each side on the stair frame. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure and advised the contact that there were no recalls for the step screws. The failure mileage was approximately 1,500.
Mfg Campaign: 11662567
Recall Date: May 22, 2025
Grand Design Rv, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2020 Grand Design Transcend RV. The contact received notification of NHTSA campaign number: 21V393000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called an independent mechanic and it was confirmed that the part was unavailable. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Grand Design Transcend RV. The contact received notification of NHTSA campaign number: 21V393000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called an independent mechanic and it was confirmed that the part was unavailable. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Grand Design Transcend RV. The contact received notification of NHTSA campaign number: 21V393000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called an independent mechanic and it was confirmed that the part was unavailable. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11424830
Recall Date: Jul 14, 2021
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