GRAND DESIGN TRANSCEND 2020

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Grand Design Rv, Llc
NHTSA Campaign: 21V393000 SAFETY RECALL
55.5K Vehicles Affected
Recall Date: May 26, 2021
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

Potential Risk:
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910023
Notice Date: Jun 24, 2021
Recall Date: May 26, 2021
Grand Design Rv, Llc
NHTSA Campaign: 20V757000 SAFETY RECALL
352 Vehicles Affected
Recall Date: Dec 8, 2020
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2020 Transcend recreational trailers. A gas leak may occur at the joint between the cook stove's gas saddle valve for the burners and the manifold under the burner surface.

Potential Risk:
A gas leak increases the risk of a fire.
FREE Recall Solution:
Grand Design will notify owners, and dealers will install a remedy kit that includes gaskets, washers, thread locker bolts and orange stickers, free of charge. The recall began February 5, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910022.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910022
Notice Date: Feb 5, 2021
Recall Date: Dec 8, 2020

Consumer Complaints

2 Complaints
Grand Design Rv, Llc
Campaign: 11662567 Other
May 22, 2025
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Grand Design Transcend RV. The contact stated that the RV was parked and set in place. The contact stated that upon exiting the RV and stepping on the bottom step, the bottom step detached. The contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. The contact stated that the steps were made of aluminum and were attached to the trailers with four steel screws, two on each side on the stair frame. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure and advised the contact that there were no recalls for the step screws. The failure mileage was approximately 1,500.

Corrective Action:

The contact owns a 2020 Grand Design Transcend RV. The contact stated that the RV was parked and set in place. The contact stated that upon exiting the RV and stepping on the bottom step, the bottom step detached. The contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. The contact stated that the steps were made of aluminum and were attached to the trailers with four steel screws, two on each side on the stair frame. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure and advised the contact that there were no recalls for the step screws. The failure mileage was approximately 1,500.

Additional Notes:

The contact owns a 2020 Grand Design Transcend RV. The contact stated that the RV was parked and set in place. The contact stated that upon exiting the RV and stepping on the bottom step, the bottom step detached. The contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. The contact stated that the steps were made of aluminum and were attached to the trailers with four steel screws, two on each side on the stair frame. The vehicle was not diagnosed or repaired by a local dealer or an independent mechanic. The manufacturer was informed of the failure and advised the contact that there were no recalls for the step screws. The failure mileage was approximately 1,500.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11662567
Notice Date: May 22, 2025
Recall Date: May 22, 2025
Grand Design Rv, Llc
Campaign: 11424830 Other
Jul 14, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Grand Design Transcend RV. The contact received notification of NHTSA campaign number: 21V393000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called an independent mechanic and it was confirmed that the part was unavailable. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Grand Design Transcend RV. The contact received notification of NHTSA campaign number: 21V393000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called an independent mechanic and it was confirmed that the part was unavailable. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Grand Design Transcend RV. The contact received notification of NHTSA campaign number: 21V393000 (Equipment) however, the part to do the recall was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called an independent mechanic and it was confirmed that the part was unavailable. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11424830
Notice Date: Jul 14, 2021
Recall Date: Jul 14, 2021

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