Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2019-2024 Grand Design Solitude fifth wheel trailers. The step tread joints may be unsupported, causing the tread to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 910048
Recall Date: Feb 6, 2025
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2021 Solitude recreational trailers. The liquid propane (LP) supply line that runs through the exterior lower refrigerator compartment may contact the burner tube of the refrigerator, possibly damaging the line and causing an LP gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910021
Recall Date: Aug 28, 2020
Consumer Complaints
20 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Corrective Action:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Additional Notes:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Mfg Campaign: 11653640
Recall Date: Apr 9, 2025
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Corrective Action:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Additional Notes:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Mfg Campaign: 11653640
Recall Date: Apr 9, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Corrective Action:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Additional Notes:
This is an ongoing problem. I have had multiple frame related issues with this 5th wheel RV. The bedroom closet wall separated causing items to fall into the opening, A crack developed that eventually reached 9 " in length in the sidewall by the bedroom slide. Most of the frame gussets supporting the rear and sides of the RV BENT and or the welds cracked. The floor sloped down at the edges due to improper support, Multiple times the propane doors opened while towing, Screws keep unscrewing from around the front of the RV. small cracks in the frame. The main bracket that holds the slide wall to the RV cracked and needed emergency welding while on the road, if it broke completely off the slide would come out while towing! After numerous attempts at getting Grand Design to fix this unit, I had to spend thousands of dollars to prove it was road worthy to tow it from Arizona to Indiana to their service center. They finally agreed to repair it. After 3 weeks we got it back with everything fixed or so we thought, less then 500 miles later the crack in the sidewall came back. After reaching out to Grand Design again they agreed to repair it again, 3 weeks later it was repair. Now the Wall the they repaired is moving, obviously something broke again. From the looks of it they didn't fix the problem just covered it up. The supports under the floor are bent and I had to put a 2x4 to support the floor, never fixed. We are full time in this RV and it gets towed all over the country. I have tried to reach out to Grand Design again for repairs but have been rebuffed in my attempt. This RV has been nothing but a disaster, having replaced a bent axle, numerous leaf springs and brakes. This RV was sold stating it was for Full Time living, we will attest that is not the case as they are not built well enough to sustain towing on the roadways of the U.S.A and Canada.
Mfg Campaign: 11653640
Recall Date: Apr 9, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While we are driving, the front and back door of our rv open while in transit. This happens even when the RV doors are both locked and deadbolted. They both open up and we have had to add a bar to keep the door from opening all the way on the rear, which places us and others in danger while driving. We have pulled over and the door whipped open and hit a road sign, it could as easily hit construction worker. I have reported it to Grand Design, and at that time, it was not repaired. I was at the headquarters at the time. I had already purchased the aftermarket door bar to keep it from flying open, but they both still come unlatched. A dealer has not verified this , and GD does not take it out driving so they would not have verified it either, although they were informed of the issue while I was there for frame reinforcement due to other issues (front landing gear failed due to side to side frame flex) It has not been inspected further to my knowledge. The wall between the main living quarters and the bunkhouse and rear bathroom has movement in transit as well, which is directly by the rear door. There is sawdust still after five years after a move day in the rear bathroom. This leads me to believe there is a lack of structure holding this middle section of the rv together, allowing the shifting while in transit. The doors have opened in transit from the date of purchase, new from a Wyoming Grand Design dealer and has never been properly addressed when brought up. I will say at the time, I was having other major issues fixed, so it was not on the top of my list since I had already bought the door bar to keep it from flying all the way open while driving so I did not push it with GD HQ.
Corrective Action:
While we are driving, the front and back door of our rv open while in transit. This happens even when the RV doors are both locked and deadbolted. They both open up and we have had to add a bar to keep the door from opening all the way on the rear, which places us and others in danger while driving. We have pulled over and the door whipped open and hit a road sign, it could as easily hit construction worker. I have reported it to Grand Design, and at that time, it was not repaired. I was at the headquarters at the time. I had already purchased the aftermarket door bar to keep it from flying open, but they both still come unlatched. A dealer has not verified this , and GD does not take it out driving so they would not have verified it either, although they were informed of the issue while I was there for frame reinforcement due to other issues (front landing gear failed due to side to side frame flex) It has not been inspected further to my knowledge. The wall between the main living quarters and the bunkhouse and rear bathroom has movement in transit as well, which is directly by the rear door. There is sawdust still after five years after a move day in the rear bathroom. This leads me to believe there is a lack of structure holding this middle section of the rv together, allowing the shifting while in transit. The doors have opened in transit from the date of purchase, new from a Wyoming Grand Design dealer and has never been properly addressed when brought up. I will say at the time, I was having other major issues fixed, so it was not on the top of my list since I had already bought the door bar to keep it from flying all the way open while driving so I did not push it with GD HQ.
Additional Notes:
While we are driving, the front and back door of our rv open while in transit. This happens even when the RV doors are both locked and deadbolted. They both open up and we have had to add a bar to keep the door from opening all the way on the rear, which places us and others in danger while driving. We have pulled over and the door whipped open and hit a road sign, it could as easily hit construction worker. I have reported it to Grand Design, and at that time, it was not repaired. I was at the headquarters at the time. I had already purchased the aftermarket door bar to keep it from flying open, but they both still come unlatched. A dealer has not verified this , and GD does not take it out driving so they would not have verified it either, although they were informed of the issue while I was there for frame reinforcement due to other issues (front landing gear failed due to side to side frame flex) It has not been inspected further to my knowledge. The wall between the main living quarters and the bunkhouse and rear bathroom has movement in transit as well, which is directly by the rear door. There is sawdust still after five years after a move day in the rear bathroom. This leads me to believe there is a lack of structure holding this middle section of the rv together, allowing the shifting while in transit. The doors have opened in transit from the date of purchase, new from a Wyoming Grand Design dealer and has never been properly addressed when brought up. I will say at the time, I was having other major issues fixed, so it was not on the top of my list since I had already bought the door bar to keep it from flying all the way open while driving so I did not push it with GD HQ.
Mfg Campaign: 11639589
Recall Date: Jan 30, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
While we are driving, the front and back door of our rv open while in transit. This happens even when the RV doors are both locked and deadbolted. They both open up and we have had to add a bar to keep the door from opening all the way on the rear, which places us and others in danger while driving. We have pulled over and the door whipped open and hit a road sign, it could as easily hit construction worker. I have reported it to Grand Design, and at that time, it was not repaired. I was at the headquarters at the time. I had already purchased the aftermarket door bar to keep it from flying open, but they both still come unlatched. A dealer has not verified this , and GD does not take it out driving so they would not have verified it either, although they were informed of the issue while I was there for frame reinforcement due to other issues (front landing gear failed due to side to side frame flex) It has not been inspected further to my knowledge. The wall between the main living quarters and the bunkhouse and rear bathroom has movement in transit as well, which is directly by the rear door. There is sawdust still after five years after a move day in the rear bathroom. This leads me to believe there is a lack of structure holding this middle section of the rv together, allowing the shifting while in transit. The doors have opened in transit from the date of purchase, new from a Wyoming Grand Design dealer and has never been properly addressed when brought up. I will say at the time, I was having other major issues fixed, so it was not on the top of my list since I had already bought the door bar to keep it from flying all the way open while driving so I did not push it with GD HQ.
Corrective Action:
While we are driving, the front and back door of our rv open while in transit. This happens even when the RV doors are both locked and deadbolted. They both open up and we have had to add a bar to keep the door from opening all the way on the rear, which places us and others in danger while driving. We have pulled over and the door whipped open and hit a road sign, it could as easily hit construction worker. I have reported it to Grand Design, and at that time, it was not repaired. I was at the headquarters at the time. I had already purchased the aftermarket door bar to keep it from flying open, but they both still come unlatched. A dealer has not verified this , and GD does not take it out driving so they would not have verified it either, although they were informed of the issue while I was there for frame reinforcement due to other issues (front landing gear failed due to side to side frame flex) It has not been inspected further to my knowledge. The wall between the main living quarters and the bunkhouse and rear bathroom has movement in transit as well, which is directly by the rear door. There is sawdust still after five years after a move day in the rear bathroom. This leads me to believe there is a lack of structure holding this middle section of the rv together, allowing the shifting while in transit. The doors have opened in transit from the date of purchase, new from a Wyoming Grand Design dealer and has never been properly addressed when brought up. I will say at the time, I was having other major issues fixed, so it was not on the top of my list since I had already bought the door bar to keep it from flying all the way open while driving so I did not push it with GD HQ.
Additional Notes:
While we are driving, the front and back door of our rv open while in transit. This happens even when the RV doors are both locked and deadbolted. They both open up and we have had to add a bar to keep the door from opening all the way on the rear, which places us and others in danger while driving. We have pulled over and the door whipped open and hit a road sign, it could as easily hit construction worker. I have reported it to Grand Design, and at that time, it was not repaired. I was at the headquarters at the time. I had already purchased the aftermarket door bar to keep it from flying open, but they both still come unlatched. A dealer has not verified this , and GD does not take it out driving so they would not have verified it either, although they were informed of the issue while I was there for frame reinforcement due to other issues (front landing gear failed due to side to side frame flex) It has not been inspected further to my knowledge. The wall between the main living quarters and the bunkhouse and rear bathroom has movement in transit as well, which is directly by the rear door. There is sawdust still after five years after a move day in the rear bathroom. This leads me to believe there is a lack of structure holding this middle section of the rv together, allowing the shifting while in transit. The doors have opened in transit from the date of purchase, new from a Wyoming Grand Design dealer and has never been properly addressed when brought up. I will say at the time, I was having other major issues fixed, so it was not on the top of my list since I had already bought the door bar to keep it from flying all the way open while driving so I did not push it with GD HQ.
Mfg Campaign: 11639589
Recall Date: Jan 30, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
I beam frame, frame failure, compartment doors popping open, walls moving, lag screws incorrect. RV is available for inspection. compartment door popping open and tings falling out, walls coming loose and RV breaking apart king pin breaking at front of RV and coming loose from two vehicle. It has been reported to dealer service center The problem has been inspected by the MFG Dealer the problem started cracking of floors, loose lag screws, bent I beam, walls moving.
Corrective Action:
I beam frame, frame failure, compartment doors popping open, walls moving, lag screws incorrect. RV is available for inspection. compartment door popping open and tings falling out, walls coming loose and RV breaking apart king pin breaking at front of RV and coming loose from two vehicle. It has been reported to dealer service center The problem has been inspected by the MFG Dealer the problem started cracking of floors, loose lag screws, bent I beam, walls moving.
Additional Notes:
I beam frame, frame failure, compartment doors popping open, walls moving, lag screws incorrect. RV is available for inspection. compartment door popping open and tings falling out, walls coming loose and RV breaking apart king pin breaking at front of RV and coming loose from two vehicle. It has been reported to dealer service center The problem has been inspected by the MFG Dealer the problem started cracking of floors, loose lag screws, bent I beam, walls moving.
Mfg Campaign: 11636181
Recall Date: Jan 15, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
I beam frame, frame failure, compartment doors popping open, walls moving, lag screws incorrect. RV is available for inspection. compartment door popping open and tings falling out, walls coming loose and RV breaking apart king pin breaking at front of RV and coming loose from two vehicle. It has been reported to dealer service center The problem has been inspected by the MFG Dealer the problem started cracking of floors, loose lag screws, bent I beam, walls moving.
Corrective Action:
I beam frame, frame failure, compartment doors popping open, walls moving, lag screws incorrect. RV is available for inspection. compartment door popping open and tings falling out, walls coming loose and RV breaking apart king pin breaking at front of RV and coming loose from two vehicle. It has been reported to dealer service center The problem has been inspected by the MFG Dealer the problem started cracking of floors, loose lag screws, bent I beam, walls moving.
Additional Notes:
I beam frame, frame failure, compartment doors popping open, walls moving, lag screws incorrect. RV is available for inspection. compartment door popping open and tings falling out, walls coming loose and RV breaking apart king pin breaking at front of RV and coming loose from two vehicle. It has been reported to dealer service center The problem has been inspected by the MFG Dealer the problem started cracking of floors, loose lag screws, bent I beam, walls moving.
Mfg Campaign: 11636181
Recall Date: Jan 15, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
Corrective Action:
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
Additional Notes:
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
Mfg Campaign: 11632839
Recall Date: Dec 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
Corrective Action:
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
Additional Notes:
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
Mfg Campaign: 11632839
Recall Date: Dec 28, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The main entry door is coming unlatched while driving down the highway. This condition has only worsened with time. With the latches in the locked condition, after stopping the main latch on the door has unfastened (not unlocked). The only part keeping the door closed is the deadbolt and the entry handrail. If this door was to fully open, the entry steps would then deploy and hit the highway which could result in the steps being torn away from the RV and placed into the path of any vehicle(s) that may be traveling beside/behind me. I believe that this is caused by what is becoming to be known as "Frame Flex" caused by the use of below standard manufacturing and the use of below standard materials. On the inside of the RV, there are signs that the walls have started to shift making items such as trim/cabinetry to fall or start to separate. There are also signs that there is metal to metal rubbing (chaffing) along the bottom of the walls leaving metal dust along the floor. I have tried to explain to the dealership and manufacture to no avail.
Corrective Action:
The main entry door is coming unlatched while driving down the highway. This condition has only worsened with time. With the latches in the locked condition, after stopping the main latch on the door has unfastened (not unlocked). The only part keeping the door closed is the deadbolt and the entry handrail. If this door was to fully open, the entry steps would then deploy and hit the highway which could result in the steps being torn away from the RV and placed into the path of any vehicle(s) that may be traveling beside/behind me. I believe that this is caused by what is becoming to be known as "Frame Flex" caused by the use of below standard manufacturing and the use of below standard materials. On the inside of the RV, there are signs that the walls have started to shift making items such as trim/cabinetry to fall or start to separate. There are also signs that there is metal to metal rubbing (chaffing) along the bottom of the walls leaving metal dust along the floor. I have tried to explain to the dealership and manufacture to no avail.
Additional Notes:
The main entry door is coming unlatched while driving down the highway. This condition has only worsened with time. With the latches in the locked condition, after stopping the main latch on the door has unfastened (not unlocked). The only part keeping the door closed is the deadbolt and the entry handrail. If this door was to fully open, the entry steps would then deploy and hit the highway which could result in the steps being torn away from the RV and placed into the path of any vehicle(s) that may be traveling beside/behind me. I believe that this is caused by what is becoming to be known as "Frame Flex" caused by the use of below standard manufacturing and the use of below standard materials. On the inside of the RV, there are signs that the walls have started to shift making items such as trim/cabinetry to fall or start to separate. There are also signs that there is metal to metal rubbing (chaffing) along the bottom of the walls leaving metal dust along the floor. I have tried to explain to the dealership and manufacture to no avail.
Mfg Campaign: 11628148
Recall Date: Dec 1, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
Corrective Action:
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
Additional Notes:
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
Mfg Campaign: 11626604
Recall Date: Nov 21, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
Corrective Action:
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
Additional Notes:
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
Mfg Campaign: 11626604
Recall Date: Nov 21, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.
Corrective Action:
1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.
Additional Notes:
1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.
Mfg Campaign: 11591687
Recall Date: May 31, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.
Corrective Action:
1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.
Additional Notes:
1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.
Mfg Campaign: 11591687
Recall Date: May 31, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2020 Grand Design 390 RK Noticed trim molding under bedroom area of 5th wheel rv had dropped from original position, on both sides of the trailer, in approximately same location. Took to a Grand Design dealer who inspected unit and stated there was a frame flex issue. After two weeks of the unit being at the dealership, Grand Design decided to send a factory technician to examine the rv and its issue. The rv has full body paint which has caused concern to remove the front cap and damage the paint scheme for inspection. Awaiting result of tech's examination. Reading another reported incident for a 2020 Solitude, we have also had the seam at the top of the front cap where it meets the roof 'pop' the screwed in metal strip securing the two together. I repaired this and re-sealed the repaired area. We have also had the outrigger braces above the axles, on both sides of the trailer, bend and/or crack welds where they were attached to the frame. Upon notification, Grand Design stated I would need to contact Lippert for possible reparation for the repairs. Eventually Grand Design agreed to pay for the materials to repair these outrigger braces and I paid for the labor. There is also a TSB for rear floor support. From the factory there was one cross brace support installed in the space over the rear drawer slide, and the screws mounting the brace were not tightly secured. I had two additional cross braces fabricated and I installed them in this same area to provide additional support.
Corrective Action:
2020 Grand Design 390 RK Noticed trim molding under bedroom area of 5th wheel rv had dropped from original position, on both sides of the trailer, in approximately same location. Took to a Grand Design dealer who inspected unit and stated there was a frame flex issue. After two weeks of the unit being at the dealership, Grand Design decided to send a factory technician to examine the rv and its issue. The rv has full body paint which has caused concern to remove the front cap and damage the paint scheme for inspection. Awaiting result of tech's examination. Reading another reported incident for a 2020 Solitude, we have also had the seam at the top of the front cap where it meets the roof 'pop' the screwed in metal strip securing the two together. I repaired this and re-sealed the repaired area. We have also had the outrigger braces above the axles, on both sides of the trailer, bend and/or crack welds where they were attached to the frame. Upon notification, Grand Design stated I would need to contact Lippert for possible reparation for the repairs. Eventually Grand Design agreed to pay for the materials to repair these outrigger braces and I paid for the labor. There is also a TSB for rear floor support. From the factory there was one cross brace support installed in the space over the rear drawer slide, and the screws mounting the brace were not tightly secured. I had two additional cross braces fabricated and I installed them in this same area to provide additional support.
Additional Notes:
2020 Grand Design 390 RK Noticed trim molding under bedroom area of 5th wheel rv had dropped from original position, on both sides of the trailer, in approximately same location. Took to a Grand Design dealer who inspected unit and stated there was a frame flex issue. After two weeks of the unit being at the dealership, Grand Design decided to send a factory technician to examine the rv and its issue. The rv has full body paint which has caused concern to remove the front cap and damage the paint scheme for inspection. Awaiting result of tech's examination. Reading another reported incident for a 2020 Solitude, we have also had the seam at the top of the front cap where it meets the roof 'pop' the screwed in metal strip securing the two together. I repaired this and re-sealed the repaired area. We have also had the outrigger braces above the axles, on both sides of the trailer, bend and/or crack welds where they were attached to the frame. Upon notification, Grand Design stated I would need to contact Lippert for possible reparation for the repairs. Eventually Grand Design agreed to pay for the materials to repair these outrigger braces and I paid for the labor. There is also a TSB for rear floor support. From the factory there was one cross brace support installed in the space over the rear drawer slide, and the screws mounting the brace were not tightly secured. I had two additional cross braces fabricated and I installed them in this same area to provide additional support.
Mfg Campaign: 11590456
Recall Date: May 23, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
There appears to be massive frame flex and/or failure my unit interior stairs have been scrapping on walls as well as large hutch, have suffered roof separation at cap, suspension failures with broken leave springs
Corrective Action:
There appears to be massive frame flex and/or failure my unit interior stairs have been scrapping on walls as well as large hutch, have suffered roof separation at cap, suspension failures with broken leave springs
Additional Notes:
There appears to be massive frame flex and/or failure my unit interior stairs have been scrapping on walls as well as large hutch, have suffered roof separation at cap, suspension failures with broken leave springs
Mfg Campaign: 11588334
Recall Date: May 12, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There appears to be massive frame flex and/or failure my unit interior stairs have been scrapping on walls as well as large hutch, have suffered roof separation at cap, suspension failures with broken leave springs
Corrective Action:
There appears to be massive frame flex and/or failure my unit interior stairs have been scrapping on walls as well as large hutch, have suffered roof separation at cap, suspension failures with broken leave springs
Additional Notes:
There appears to be massive frame flex and/or failure my unit interior stairs have been scrapping on walls as well as large hutch, have suffered roof separation at cap, suspension failures with broken leave springs
Mfg Campaign: 11588334
Recall Date: May 12, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Factory weld failures in the walls of the front of the 5th wheel. This is a manufacturer wide issue that has been well documented. This problem will only continue to get worse as time goes on and become a safety hazard, yet Grand Design refuses to acknowledge the issue.
Corrective Action:
Factory weld failures in the walls of the front of the 5th wheel. This is a manufacturer wide issue that has been well documented. This problem will only continue to get worse as time goes on and become a safety hazard, yet Grand Design refuses to acknowledge the issue.
Additional Notes:
Factory weld failures in the walls of the front of the 5th wheel. This is a manufacturer wide issue that has been well documented. This problem will only continue to get worse as time goes on and become a safety hazard, yet Grand Design refuses to acknowledge the issue.
Mfg Campaign: 11537969
Recall Date: Aug 11, 2023
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Grand Design Solitude RV. The contact stated while driving 65 MPH, both the rear and the front entry doors of the trailer would unlatch. The contact also stated that the failure occurred while driving at lower speeds on bumpy road surfaces. The contact stated that the front entry door would unlatch but would not open all the way due to a safety bar that was designed to keep the door closed. However, the rear entry door would open gradually while driving. The contact stated that upon veering to the side of the road to manually close the rear door; while the contact was driving at a slower speed, the rear door flew open and struck the road sign on two different occasions causing damages the door. The contact purchased an RV handrail designed to close over the ends where the door would open. The contact installed the part herself. The contact stated that the rear door still unlatched but no longer flew open while driving. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Grand Design Solitude RV. The contact stated while driving 65 MPH, both the rear and the front entry doors of the trailer would unlatch. The contact also stated that the failure occurred while driving at lower speeds on bumpy road surfaces. The contact stated that the front entry door would unlatch but would not open all the way due to a safety bar that was designed to keep the door closed. However, the rear entry door would open gradually while driving. The contact stated that upon veering to the side of the road to manually close the rear door; while the contact was driving at a slower speed, the rear door flew open and struck the road sign on two different occasions causing damages the door. The contact purchased an RV handrail designed to close over the ends where the door would open. The contact installed the part herself. The contact stated that the rear door still unlatched but no longer flew open while driving. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Grand Design Solitude RV. The contact stated while driving 65 MPH, both the rear and the front entry doors of the trailer would unlatch. The contact also stated that the failure occurred while driving at lower speeds on bumpy road surfaces. The contact stated that the front entry door would unlatch but would not open all the way due to a safety bar that was designed to keep the door closed. However, the rear entry door would open gradually while driving. The contact stated that upon veering to the side of the road to manually close the rear door; while the contact was driving at a slower speed, the rear door flew open and struck the road sign on two different occasions causing damages the door. The contact purchased an RV handrail designed to close over the ends where the door would open. The contact installed the part herself. The contact stated that the rear door still unlatched but no longer flew open while driving. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11476895
Recall Date: Aug 1, 2022
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Monday May 30th, 2022my husband Mike was sitting in the recliner and heard a couple of “pops” and then he heard another louder “pop.” He got up and walked over to the glass sliding door and saw our 2020 Grand Design Solitude 310G camper was on fire. He turned to me and hollered for me to call 911 and that the camper was on fire. He immediately ran outside and ran into the garage/workshop and took the garden hose that was attached to the hydrant and began spraying the garage/workshop roof from the south as the flames were not only engulfing the camper but the wind was blowing some flames toward the garage/workshop. I placed the call on my cellphone to 911 at 12:28 pm. After I placed the call I immediately went outside. I started to take some pictures at 12:38 pm. Our neighbor across the road saw the black smoke and immediately came over. Mike had him take over the garden hose he had been using and asked him to continue spraying the garage/workshop. Mike then ran outside and grabbed the garden hose attached to the outside hydrant and went along the back of the garage/workshop and around the north side of the garage/workshop and started spraying the garage/workshop roof from the north. The Albany Fire Chief arrived by private vehicle and assessed the situation and then radioed his crew information on what he wanted them to do when they arrived. When they arrived the Fire Chief immediately took one of the hoses and started spraying the garage while the others concentrated on the camper fire. The camper and inside contents were totally destroyed by fire. We believe the fire started near where the refrigerator was located. There is currently a recall 22V-038 from Grand Design regarding risk of fire due to a wiring issue behind the refrigerator that we were not notified of. My husband Mike suffered 1st & 2nd degree burns on his face and legs which were treated medically at home (I am a Nurse Practitioner).
Corrective Action:
On Monday May 30th, 2022my husband Mike was sitting in the recliner and heard a couple of “pops” and then he heard another louder “pop.” He got up and walked over to the glass sliding door and saw our 2020 Grand Design Solitude 310G camper was on fire. He turned to me and hollered for me to call 911 and that the camper was on fire. He immediately ran outside and ran into the garage/workshop and took the garden hose that was attached to the hydrant and began spraying the garage/workshop roof from the south as the flames were not only engulfing the camper but the wind was blowing some flames toward the garage/workshop. I placed the call on my cellphone to 911 at 12:28 pm. After I placed the call I immediately went outside. I started to take some pictures at 12:38 pm. Our neighbor across the road saw the black smoke and immediately came over. Mike had him take over the garden hose he had been using and asked him to continue spraying the garage/workshop. Mike then ran outside and grabbed the garden hose attached to the outside hydrant and went along the back of the garage/workshop and around the north side of the garage/workshop and started spraying the garage/workshop roof from the north. The Albany Fire Chief arrived by private vehicle and assessed the situation and then radioed his crew information on what he wanted them to do when they arrived. When they arrived the Fire Chief immediately took one of the hoses and started spraying the garage while the others concentrated on the camper fire. The camper and inside contents were totally destroyed by fire. We believe the fire started near where the refrigerator was located. There is currently a recall 22V-038 from Grand Design regarding risk of fire due to a wiring issue behind the refrigerator that we were not notified of. My husband Mike suffered 1st & 2nd degree burns on his face and legs which were treated medically at home (I am a Nurse Practitioner).
Additional Notes:
On Monday May 30th, 2022my husband Mike was sitting in the recliner and heard a couple of “pops” and then he heard another louder “pop.” He got up and walked over to the glass sliding door and saw our 2020 Grand Design Solitude 310G camper was on fire. He turned to me and hollered for me to call 911 and that the camper was on fire. He immediately ran outside and ran into the garage/workshop and took the garden hose that was attached to the hydrant and began spraying the garage/workshop roof from the south as the flames were not only engulfing the camper but the wind was blowing some flames toward the garage/workshop. I placed the call on my cellphone to 911 at 12:28 pm. After I placed the call I immediately went outside. I started to take some pictures at 12:38 pm. Our neighbor across the road saw the black smoke and immediately came over. Mike had him take over the garden hose he had been using and asked him to continue spraying the garage/workshop. Mike then ran outside and grabbed the garden hose attached to the outside hydrant and went along the back of the garage/workshop and around the north side of the garage/workshop and started spraying the garage/workshop roof from the north. The Albany Fire Chief arrived by private vehicle and assessed the situation and then radioed his crew information on what he wanted them to do when they arrived. When they arrived the Fire Chief immediately took one of the hoses and started spraying the garage while the others concentrated on the camper fire. The camper and inside contents were totally destroyed by fire. We believe the fire started near where the refrigerator was located. There is currently a recall 22V-038 from Grand Design regarding risk of fire due to a wiring issue behind the refrigerator that we were not notified of. My husband Mike suffered 1st & 2nd degree burns on his face and legs which were treated medically at home (I am a Nurse Practitioner).
Mfg Campaign: 11467694
Recall Date: Jun 6, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury