Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2019-2024 Grand Design Solitude fifth wheel trailers. The step tread joints may be unsupported, causing the tread to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 910048
Recall Date: Feb 6, 2025
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2021 Solitude recreational trailers. The liquid propane (LP) supply line that runs through the exterior lower refrigerator compartment may contact the burner tube of the refrigerator, possibly damaging the line and causing an LP gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910021
Recall Date: Aug 28, 2020
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2018-2019 Grand Design Solitude fifth-wheel trailers. The liquid propane (LP) gas line on the optional pull-out outside kitchen may contact the underside of the hot grill.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 900013
Recall Date: Jun 14, 2018
Consumer Complaints
7 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Corrective Action:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Additional Notes:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Mfg Campaign: 11643455
Recall Date: Feb 18, 2025
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Corrective Action:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Additional Notes:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Mfg Campaign: 11643455
Recall Date: Feb 18, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Corrective Action:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Additional Notes:
Resubmitting from 2/3/2025 as the first form was not received. Attn: Jonathan Harrison I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home.
Mfg Campaign: 11643455
Recall Date: Feb 18, 2025
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The frame in the front of our fifth wheel was never attached to the body at the factory. This caused excessive wear and tear on the suspension causing a failure. This was found by dealer when they were inspecting the fifth wheel. Suspensions should not be flat or in our case broken from normal usage of a fifth wheel.
Corrective Action:
The frame in the front of our fifth wheel was never attached to the body at the factory. This caused excessive wear and tear on the suspension causing a failure. This was found by dealer when they were inspecting the fifth wheel. Suspensions should not be flat or in our case broken from normal usage of a fifth wheel.
Additional Notes:
The frame in the front of our fifth wheel was never attached to the body at the factory. This caused excessive wear and tear on the suspension causing a failure. This was found by dealer when they were inspecting the fifth wheel. Suspensions should not be flat or in our case broken from normal usage of a fifth wheel.
Mfg Campaign: 11586883
Recall Date: May 3, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The frame in the front of our fifth wheel was never attached to the body at the factory. This caused excessive wear and tear on the suspension causing a failure. This was found by dealer when they were inspecting the fifth wheel. Suspensions should not be flat or in our case broken from normal usage of a fifth wheel.
Corrective Action:
The frame in the front of our fifth wheel was never attached to the body at the factory. This caused excessive wear and tear on the suspension causing a failure. This was found by dealer when they were inspecting the fifth wheel. Suspensions should not be flat or in our case broken from normal usage of a fifth wheel.
Additional Notes:
The frame in the front of our fifth wheel was never attached to the body at the factory. This caused excessive wear and tear on the suspension causing a failure. This was found by dealer when they were inspecting the fifth wheel. Suspensions should not be flat or in our case broken from normal usage of a fifth wheel.
Mfg Campaign: 11586883
Recall Date: May 3, 2024
Grand Design Rv, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Was starting out on my 940 mile road trip and 3 hrs into the trip both rear tires lost there tread. I have TPMS and neither tire was out of temp range nor psi range. This is on a dual axle 5th wheel RV. Took 5 hrs for roadside service to respond with acceptable tires. On day two with only 1.5 hrs left, the front two tires did the same thing. All 4 tires have date code of 2320. All 4 tires did lost thread in the same location. All four tires held pressure which allowed me to safely pull off the side of the road both times.
Corrective Action:
Was starting out on my 940 mile road trip and 3 hrs into the trip both rear tires lost there tread. I have TPMS and neither tire was out of temp range nor psi range. This is on a dual axle 5th wheel RV. Took 5 hrs for roadside service to respond with acceptable tires. On day two with only 1.5 hrs left, the front two tires did the same thing. All 4 tires have date code of 2320. All 4 tires did lost thread in the same location. All four tires held pressure which allowed me to safely pull off the side of the road both times.
Additional Notes:
Was starting out on my 940 mile road trip and 3 hrs into the trip both rear tires lost there tread. I have TPMS and neither tire was out of temp range nor psi range. This is on a dual axle 5th wheel RV. Took 5 hrs for roadside service to respond with acceptable tires. On day two with only 1.5 hrs left, the front two tires did the same thing. All 4 tires have date code of 2320. All 4 tires did lost thread in the same location. All four tires held pressure which allowed me to safely pull off the side of the road both times.
Mfg Campaign: 11477090
Recall Date: Aug 2, 2022
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 GRAND DESIGN SOLITUDE 2930 RL. THE CONTACT STATED THAT THE STOVE IN THE TRAILER FAILED TO OPERATE. THE CONTACT TOOK THE TRAILER TO RV COUNTRY - FRESNO 3633 S MAPLE AVE, FRESNO, CA 93725 WHERE THEY DISCOVERED THAT THE PROPANE FUEL LINE ATTACH TO THE STOVE HAD MELTED SHUT DUE TO THE FURNACE INSIDE OF THE TRAILER. THE CONTACT THEN SPOKE WITH THE MANUFACTURER WHO STATED THAT THEY WOULD WORK WITH THE DEALER TO REPAIR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT *AS
Corrective Action:
TL* THE CONTACT OWNS A 2019 GRAND DESIGN SOLITUDE 2930 RL. THE CONTACT STATED THAT THE STOVE IN THE TRAILER FAILED TO OPERATE. THE CONTACT TOOK THE TRAILER TO RV COUNTRY - FRESNO 3633 S MAPLE AVE, FRESNO, CA 93725 WHERE THEY DISCOVERED THAT THE PROPANE FUEL LINE ATTACH TO THE STOVE HAD MELTED SHUT DUE TO THE FURNACE INSIDE OF THE TRAILER. THE CONTACT THEN SPOKE WITH THE MANUFACTURER WHO STATED THAT THEY WOULD WORK WITH THE DEALER TO REPAIR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT *AS
Additional Notes:
TL* THE CONTACT OWNS A 2019 GRAND DESIGN SOLITUDE 2930 RL. THE CONTACT STATED THAT THE STOVE IN THE TRAILER FAILED TO OPERATE. THE CONTACT TOOK THE TRAILER TO RV COUNTRY - FRESNO 3633 S MAPLE AVE, FRESNO, CA 93725 WHERE THEY DISCOVERED THAT THE PROPANE FUEL LINE ATTACH TO THE STOVE HAD MELTED SHUT DUE TO THE FURNACE INSIDE OF THE TRAILER. THE CONTACT THEN SPOKE WITH THE MANUFACTURER WHO STATED THAT THEY WOULD WORK WITH THE DEALER TO REPAIR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT *AS
Mfg Campaign: 11319044
Recall Date: Mar 23, 2020
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Valencia, CA • 36 yrs
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