GRAND DESIGN REFLECTION 2023

Complete listing of complaints and recalls for this vehicle

10
Complaints
41
Recalls

Complaints & Recalls

10 Complaints 41 Recalls

Official Safety Recalls - Important!

41 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Grand Design Rv, Llc
NHTSA Campaign: 23V455000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Jun 29, 2023
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2023 Momentum and Reflection travel trailers, equipped with certain 5200 and 6000 CURT RV axles. The axles may have an improperly tightened grease fitting that can separate and cause damage, possibly resulting in wheel detachment.

Potential Risk:
A detached wheel increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair, or replace the grease fittings, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910038.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910038
Notice Date: Jul 28, 2023
Recall Date: Jun 29, 2023
Grand Design Rv, Llc
NHTSA Campaign: 22V603000 SAFETY RECALL
8.2K Vehicles Affected
Recall Date: Aug 9, 2022
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910031.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910031
Notice Date: Aug 22, 2022
Recall Date: Aug 9, 2022

Consumer Complaints

10 Complaints
Grand Design Rv, Llc
Campaign: 11630383 Other
Dec 12, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

Corrective Action:

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

Additional Notes:

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

Manufacturer: GRAND DESIGN
Mfg Campaign: 11630383
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024
Grand Design Rv, Llc
Campaign: 11630383 Other
Dec 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

Corrective Action:

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

Additional Notes:

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

Manufacturer: GRAND DESIGN
Mfg Campaign: 11630383
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024
Grand Design Rv, Llc
Campaign: 11574468 Other
Feb 28, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Corrective Action:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Additional Notes:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11574468
Notice Date: Feb 28, 2024
Recall Date: Feb 28, 2024
Grand Design Rv, Llc
Campaign: 11574468 Other
Feb 28, 2024
Defect Description:

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Potential Consequences:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Corrective Action:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Additional Notes:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11574468
Notice Date: Feb 28, 2024
Recall Date: Feb 28, 2024
Grand Design Rv, Llc
Campaign: 11574468 Other
Feb 28, 2024
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Corrective Action:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Additional Notes:

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11574468
Notice Date: Feb 28, 2024
Recall Date: Feb 28, 2024
Grand Design Rv, Llc
Campaign: 11558983 Other
Dec 7, 2023
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Corrective Action:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Additional Notes:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11558983
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Grand Design Rv, Llc
Campaign: 11558983 Other
Dec 7, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Corrective Action:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Additional Notes:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11558983
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Grand Design Rv, Llc
Campaign: 11558983 Other
Dec 7, 2023
Defect Description:

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Potential Consequences:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Corrective Action:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Additional Notes:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11558983
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Grand Design Rv, Llc
Campaign: 11557399 Other
Nov 29, 2023
Defect Description:

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Potential Consequences:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Corrective Action:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Additional Notes:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11557399
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023
Grand Design Rv, Llc
Campaign: 11557399 Other
Nov 29, 2023
Defect Description:

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND

Potential Consequences:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Corrective Action:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Additional Notes:

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11557399
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023

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