Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Momentum and Reflection travel trailers, equipped with certain 5200 and 6000 CURT RV axles. The axles may have an improperly tightened grease fitting that can separate and cause damage, possibly resulting in wheel detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910038
Recall Date: Jun 29, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Consumer Complaints
10 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Corrective Action:
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Additional Notes:
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Mfg Campaign: 11630383
Recall Date: Dec 12, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Corrective Action:
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Additional Notes:
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Mfg Campaign: 11630383
Recall Date: Dec 12, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11574468
Recall Date: Feb 28, 2024
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Potential Consequences:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11574468
Recall Date: Feb 28, 2024
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11574468
Recall Date: Feb 28, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Mfg Campaign: 11558983
Recall Date: Dec 7, 2023
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Mfg Campaign: 11558983
Recall Date: Dec 7, 2023
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Potential Consequences:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.
Mfg Campaign: 11558983
Recall Date: Dec 7, 2023
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Potential Consequences:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Mfg Campaign: 11557399
Recall Date: Nov 29, 2023
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
Potential Consequences:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Mfg Campaign: 11557399
Recall Date: Nov 29, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury