Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Imagine, Reflection, Momentum, Solitude, and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910045
Recall Date: Nov 15, 2024
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Grand Design Imagine, Reflection, Momentum, Solitude and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910029
Recall Date: May 6, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Reflection and Transcend travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910028
Recall Date: Mar 29, 2022
Consumer Complaints
38 ComplaintsGrand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Corrective Action:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Additional Notes:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Mfg Campaign: 11674066
Recall Date: Jul 16, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Corrective Action:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Additional Notes:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Mfg Campaign: 11674066
Recall Date: Jul 16, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Corrective Action:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Additional Notes:
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
Mfg Campaign: 11674066
Recall Date: Jul 16, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Corrective Action:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Additional Notes:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Mfg Campaign: 11671964
Recall Date: Jul 8, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Corrective Action:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Additional Notes:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Mfg Campaign: 11671964
Recall Date: Jul 8, 2025
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Corrective Action:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Additional Notes:
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Mfg Campaign: 11671964
Recall Date: Jul 8, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Crack in side wall . This Crack was already fixed by the Grand Design once . A year later I looked at wall and Crack is back . This is one of many issues regarding this rig . Most of which I fixed myself . 1st issue the door was improperly installed . It would open going down the road . I fixed it by reinstalling door . 2nd issue main floor of rv has hump in floor , north south , using Lazer the hump was 1/2 " higher in the center of rv . This hump interfered with main slide coming in and out . Floor of slide was wearing away because all the weight of side was riding on center of slide . This issue was "fixed " at the factory . Now the main slide has has broken away from the floor on the left side . I fixed this issue .
Corrective Action:
Crack in side wall . This Crack was already fixed by the Grand Design once . A year later I looked at wall and Crack is back . This is one of many issues regarding this rig . Most of which I fixed myself . 1st issue the door was improperly installed . It would open going down the road . I fixed it by reinstalling door . 2nd issue main floor of rv has hump in floor , north south , using Lazer the hump was 1/2 " higher in the center of rv . This hump interfered with main slide coming in and out . Floor of slide was wearing away because all the weight of side was riding on center of slide . This issue was "fixed " at the factory . Now the main slide has has broken away from the floor on the left side . I fixed this issue .
Additional Notes:
Crack in side wall . This Crack was already fixed by the Grand Design once . A year later I looked at wall and Crack is back . This is one of many issues regarding this rig . Most of which I fixed myself . 1st issue the door was improperly installed . It would open going down the road . I fixed it by reinstalling door . 2nd issue main floor of rv has hump in floor , north south , using Lazer the hump was 1/2 " higher in the center of rv . This hump interfered with main slide coming in and out . Floor of slide was wearing away because all the weight of side was riding on center of slide . This issue was "fixed " at the factory . Now the main slide has has broken away from the floor on the left side . I fixed this issue .
Mfg Campaign: 11657894
Recall Date: Apr 30, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.
Corrective Action:
Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.
Additional Notes:
Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.
Mfg Campaign: 11652359
Recall Date: Apr 2, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.
Corrective Action:
Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.
Additional Notes:
Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.
Mfg Campaign: 11652359
Recall Date: Apr 2, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Corrective Action:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Additional Notes:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Mfg Campaign: 11649791
Recall Date: Mar 21, 2025
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Corrective Action:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Additional Notes:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Mfg Campaign: 11649791
Recall Date: Mar 21, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Corrective Action:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Additional Notes:
We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.
Mfg Campaign: 11649791
Recall Date: Mar 21, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Corrective Action:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Additional Notes:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Mfg Campaign: 11645051
Recall Date: Feb 26, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Corrective Action:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Additional Notes:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Mfg Campaign: 11645051
Recall Date: Feb 26, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Corrective Action:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Additional Notes:
Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent
Mfg Campaign: 11645051
Recall Date: Feb 26, 2025
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.
Corrective Action:
While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.
Additional Notes:
While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.
Mfg Campaign: 11628876
Recall Date: Dec 4, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.
Corrective Action:
While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.
Additional Notes:
While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.
Mfg Campaign: 11628876
Recall Date: Dec 4, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The welds for the rear wall framing have broken loose and the rear wall is shifting side to side. I assume after time it could fully detach from the trailer and fall into the roadway. The trailer has not been inspected yet, but there are other cases documented on the internet. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The welds for the rear wall framing have broken loose and the rear wall is shifting side to side. I assume after time it could fully detach from the trailer and fall into the roadway. The trailer has not been inspected yet, but there are other cases documented on the internet. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The welds for the rear wall framing have broken loose and the rear wall is shifting side to side. I assume after time it could fully detach from the trailer and fall into the roadway. The trailer has not been inspected yet, but there are other cases documented on the internet. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627853
Recall Date: Nov 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is an issue with the structural integrity of the front upper deck where the walls are bolted to the frame. The only fasteners that I could find are loose and stripped out with no way of tightening them. There is also a lot of creaking and popping noises from the front upper deck area when hitching and unhitching the trailer from the tow vehicle. This is the same issue as with the Solotude and Momentum product series, also manufactured by Grad Design.
Corrective Action:
There is an issue with the structural integrity of the front upper deck where the walls are bolted to the frame. The only fasteners that I could find are loose and stripped out with no way of tightening them. There is also a lot of creaking and popping noises from the front upper deck area when hitching and unhitching the trailer from the tow vehicle. This is the same issue as with the Solotude and Momentum product series, also manufactured by Grad Design.
Additional Notes:
There is an issue with the structural integrity of the front upper deck where the walls are bolted to the frame. The only fasteners that I could find are loose and stripped out with no way of tightening them. There is also a lot of creaking and popping noises from the front upper deck area when hitching and unhitching the trailer from the tow vehicle. This is the same issue as with the Solotude and Momentum product series, also manufactured by Grad Design.
Mfg Campaign: 11627854
Recall Date: Nov 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Both sidewalls on my 5th Wheel have broken frames at the top of the walls and the walls need replaced. The side doors and compartment doors come open going down the road. The large side window exploded going down the road from the frame twisting. The RV has to be sent back to the factory to be repaired and have the walls replaced
Corrective Action:
Both sidewalls on my 5th Wheel have broken frames at the top of the walls and the walls need replaced. The side doors and compartment doors come open going down the road. The large side window exploded going down the road from the frame twisting. The RV has to be sent back to the factory to be repaired and have the walls replaced
Additional Notes:
Both sidewalls on my 5th Wheel have broken frames at the top of the walls and the walls need replaced. The side doors and compartment doors come open going down the road. The large side window exploded going down the road from the frame twisting. The RV has to be sent back to the factory to be repaired and have the walls replaced
Mfg Campaign: 11626441
Recall Date: Nov 20, 2024
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