Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Consumer Complaints
6 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11578070
Recall Date: Mar 18, 2024
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Potential Consequences:
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11578070
Recall Date: Mar 18, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The rear drop brackets on both sides of the back axle of my 5th wheel RV failed and broke off. The drop brackets attach the leaf springs to the RV frame. While pulling the RV, I noticed a sudden change in how the RV was pulling and it seemed to be unstable. I pulled over and while looking for a cause, I found the broken brackets. I was near a Camping World RV repair store, so I towed it there where the brackets and frame where repaired. Had this occurred at highway speeds, the axle could have become so unstable that it broke the remaining brackets which would lead to a complete loss of the axle on the highway and whatever disaster would occur after that. This definitely would have put other drivers and their families lives at stake. I researched this on the Grand Design owner forum board and found that this same problem has occurred to other RV owners. Looking at the broken bracket prior to repair, it appeared to be an inferior cast metal that didn't seem appropriate for such an important part under stress. I contacted Lippert, manufacturer of the frame, to notify them of the incident.
Corrective Action:
The rear drop brackets on both sides of the back axle of my 5th wheel RV failed and broke off. The drop brackets attach the leaf springs to the RV frame. While pulling the RV, I noticed a sudden change in how the RV was pulling and it seemed to be unstable. I pulled over and while looking for a cause, I found the broken brackets. I was near a Camping World RV repair store, so I towed it there where the brackets and frame where repaired. Had this occurred at highway speeds, the axle could have become so unstable that it broke the remaining brackets which would lead to a complete loss of the axle on the highway and whatever disaster would occur after that. This definitely would have put other drivers and their families lives at stake. I researched this on the Grand Design owner forum board and found that this same problem has occurred to other RV owners. Looking at the broken bracket prior to repair, it appeared to be an inferior cast metal that didn't seem appropriate for such an important part under stress. I contacted Lippert, manufacturer of the frame, to notify them of the incident.
Additional Notes:
The rear drop brackets on both sides of the back axle of my 5th wheel RV failed and broke off. The drop brackets attach the leaf springs to the RV frame. While pulling the RV, I noticed a sudden change in how the RV was pulling and it seemed to be unstable. I pulled over and while looking for a cause, I found the broken brackets. I was near a Camping World RV repair store, so I towed it there where the brackets and frame where repaired. Had this occurred at highway speeds, the axle could have become so unstable that it broke the remaining brackets which would lead to a complete loss of the axle on the highway and whatever disaster would occur after that. This definitely would have put other drivers and their families lives at stake. I researched this on the Grand Design owner forum board and found that this same problem has occurred to other RV owners. Looking at the broken bracket prior to repair, it appeared to be an inferior cast metal that didn't seem appropriate for such an important part under stress. I contacted Lippert, manufacturer of the frame, to notify them of the incident.
Mfg Campaign: 11548361
Recall Date: Oct 5, 2023
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The right rear spring hanger broke away from frame while driving through a construction area with little to no room to maneuver.
Corrective Action:
The right rear spring hanger broke away from frame while driving through a construction area with little to no room to maneuver.
Additional Notes:
The right rear spring hanger broke away from frame while driving through a construction area with little to no room to maneuver.
Mfg Campaign: 11474668
Recall Date: Jul 19, 2022
Grand Design Rv, Llc
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
The contact owns a 2020 Grand Design Reflection equipped with Westlake Tires, Tire Line: Super, Tire Size: ST235/80R/16 124/120L, DOT Number: JUMR2CT4718. The contact stated that all four tires failed to retain air. The contact stated that tires pressure was 55 PFI while the normal tire pressure was 85 PFI. The contact stated that the tires were the original tires. The dealer was not contacted. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 1,150.
Corrective Action:
The contact owns a 2020 Grand Design Reflection equipped with Westlake Tires, Tire Line: Super, Tire Size: ST235/80R/16 124/120L, DOT Number: JUMR2CT4718. The contact stated that all four tires failed to retain air. The contact stated that tires pressure was 55 PFI while the normal tire pressure was 85 PFI. The contact stated that the tires were the original tires. The dealer was not contacted. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 1,150.
Additional Notes:
The contact owns a 2020 Grand Design Reflection equipped with Westlake Tires, Tire Line: Super, Tire Size: ST235/80R/16 124/120L, DOT Number: JUMR2CT4718. The contact stated that all four tires failed to retain air. The contact stated that tires pressure was 55 PFI while the normal tire pressure was 85 PFI. The contact stated that the tires were the original tires. The dealer was not contacted. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 1,150.
Mfg Campaign: 11457100
Recall Date: Mar 17, 2022
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Wanted to inform NHTSA that our 5th Wheel Camper interior wall separated from it's self which can cause slide issues in the camper. This in my opinion is a safety hazard as this is the structure of the camper and can separate at anytime which could cause slide issues while traveling on the road if there was too much weight for the frame. These camper's have two large slides on one side. The concern is too much weight causing structure issues which could break traveling down the road if it were to break loose.
Corrective Action:
Wanted to inform NHTSA that our 5th Wheel Camper interior wall separated from it's self which can cause slide issues in the camper. This in my opinion is a safety hazard as this is the structure of the camper and can separate at anytime which could cause slide issues while traveling on the road if there was too much weight for the frame. These camper's have two large slides on one side. The concern is too much weight causing structure issues which could break traveling down the road if it were to break loose.
Additional Notes:
Wanted to inform NHTSA that our 5th Wheel Camper interior wall separated from it's self which can cause slide issues in the camper. This in my opinion is a safety hazard as this is the structure of the camper and can separate at anytime which could cause slide issues while traveling on the road if there was too much weight for the frame. These camper's have two large slides on one side. The concern is too much weight causing structure issues which could break traveling down the road if it were to break loose.
Mfg Campaign: 11427214
Recall Date: Jul 30, 2021
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