GRAND DESIGN MOMENTUM 2017

Complete listing of complaints and recalls for this vehicle

14
Complaints
2
Recalls

Complaints & Recalls

14 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Grand Design Rv, Llc
NHTSA Campaign: 22V038000 SAFETY RECALL
43.4K Vehicles Affected
Recall Date: Jan 28, 2022
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Potential Risk:
An electrical arc increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910026
Notice Date: Feb 21, 2022
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
NHTSA Campaign: 21V393000 SAFETY RECALL
55.5K Vehicles Affected
Recall Date: May 26, 2021
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

Potential Risk:
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910023
Notice Date: Jun 24, 2021
Recall Date: May 26, 2021

Consumer Complaints

14 Complaints
Grand Design Rv, Llc
Campaign: 11630779 Other
Dec 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Based on internet craze of and symptoms of Frame Flex | Frame Failure on Grand Design Momentum 5th wheels I had my unit measured for Fram Flex by Grand Design at the GD East Coast Rally. According to their measurements at that time I was 1/16 inch away from needing to be concerned regarding frame flex. After the fact in reading Lippert Components Incorporated (LCI) measuring instructions Grand Design did NOT measure my unit per LCI's instructions. After much thought and continued symptoms of frame flex we decided to incur personal expenses and took our unit to Affinity RV group of Goshen Indiana to have an independent frame inspection completed. Affinity RV measured our unit following Lippert measuring instructions and confirmed Frame Flex. They are adding gussets and other assorted items to correct this Grand Design manufacturing defect.

Corrective Action:

Based on internet craze of and symptoms of Frame Flex | Frame Failure on Grand Design Momentum 5th wheels I had my unit measured for Fram Flex by Grand Design at the GD East Coast Rally. According to their measurements at that time I was 1/16 inch away from needing to be concerned regarding frame flex. After the fact in reading Lippert Components Incorporated (LCI) measuring instructions Grand Design did NOT measure my unit per LCI's instructions. After much thought and continued symptoms of frame flex we decided to incur personal expenses and took our unit to Affinity RV group of Goshen Indiana to have an independent frame inspection completed. Affinity RV measured our unit following Lippert measuring instructions and confirmed Frame Flex. They are adding gussets and other assorted items to correct this Grand Design manufacturing defect.

Additional Notes:

Based on internet craze of and symptoms of Frame Flex | Frame Failure on Grand Design Momentum 5th wheels I had my unit measured for Fram Flex by Grand Design at the GD East Coast Rally. According to their measurements at that time I was 1/16 inch away from needing to be concerned regarding frame flex. After the fact in reading Lippert Components Incorporated (LCI) measuring instructions Grand Design did NOT measure my unit per LCI's instructions. After much thought and continued symptoms of frame flex we decided to incur personal expenses and took our unit to Affinity RV group of Goshen Indiana to have an independent frame inspection completed. Affinity RV measured our unit following Lippert measuring instructions and confirmed Frame Flex. They are adding gussets and other assorted items to correct this Grand Design manufacturing defect.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11630779
Notice Date: Dec 15, 2024
Recall Date: Dec 15, 2024
Grand Design Rv, Llc
Campaign: 11608008 Other
Aug 12, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Grand Design Momentum RV. The contact stated that the exterior storage doors failed to close properly. The contact stated that the generator doors almost detached, and the front rubber trim hold was detaching. The RV was towed to the dealer, where several repairs were performed; however, the frame continued to fracture. The dealer advised the contact to park the RV. The RV was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Grand Design Momentum RV. The contact stated that the exterior storage doors failed to close properly. The contact stated that the generator doors almost detached, and the front rubber trim hold was detaching. The RV was towed to the dealer, where several repairs were performed; however, the frame continued to fracture. The dealer advised the contact to park the RV. The RV was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Grand Design Momentum RV. The contact stated that the exterior storage doors failed to close properly. The contact stated that the generator doors almost detached, and the front rubber trim hold was detaching. The RV was towed to the dealer, where several repairs were performed; however, the frame continued to fracture. The dealer advised the contact to park the RV. The RV was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11608008
Notice Date: Aug 12, 2024
Recall Date: Aug 12, 2024
Grand Design Rv, Llc
Campaign: 11591491 Other
May 30, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

This is a 43 foot fifth wheel RV. The frame near the front of the RV is showing signs of "frame-flex," or frame cracking. The attached pictures illustrate where the walls are shifting and creating wear marks; this is consistent with other RV owners experiences the same problem. This issue could contribute in further frame cracking that may result in significant property damage or even death. I plan to report this issue today to the manufacturer, Grand Design.

Corrective Action:

This is a 43 foot fifth wheel RV. The frame near the front of the RV is showing signs of "frame-flex," or frame cracking. The attached pictures illustrate where the walls are shifting and creating wear marks; this is consistent with other RV owners experiences the same problem. This issue could contribute in further frame cracking that may result in significant property damage or even death. I plan to report this issue today to the manufacturer, Grand Design.

Additional Notes:

This is a 43 foot fifth wheel RV. The frame near the front of the RV is showing signs of "frame-flex," or frame cracking. The attached pictures illustrate where the walls are shifting and creating wear marks; this is consistent with other RV owners experiences the same problem. This issue could contribute in further frame cracking that may result in significant property damage or even death. I plan to report this issue today to the manufacturer, Grand Design.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11591491
Notice Date: May 30, 2024
Recall Date: May 30, 2024
Grand Design Rv, Llc
Campaign: 11464073 Other
May 10, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2017 Grand Design Momentum RV. The contact received notification of NHTSA Campaign Number: 22V038000 (Equipment). The local dealer was contacted but declined to service the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no additional assistance. The contact had not experienced a failure. Parts distribution disconnect. THE CONSUMER STATED THERE WAS NO DEALER IN THE STATE ABLE TO PERFORM THE RECALL AS A SERVICE MANAGER SUGGESTED.

Corrective Action:

The contact owns a 2017 Grand Design Momentum RV. The contact received notification of NHTSA Campaign Number: 22V038000 (Equipment). The local dealer was contacted but declined to service the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no additional assistance. The contact had not experienced a failure. Parts distribution disconnect. THE CONSUMER STATED THERE WAS NO DEALER IN THE STATE ABLE TO PERFORM THE RECALL AS A SERVICE MANAGER SUGGESTED.

Additional Notes:

The contact owns a 2017 Grand Design Momentum RV. The contact received notification of NHTSA Campaign Number: 22V038000 (Equipment). The local dealer was contacted but declined to service the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no additional assistance. The contact had not experienced a failure. Parts distribution disconnect. THE CONSUMER STATED THERE WAS NO DEALER IN THE STATE ABLE TO PERFORM THE RECALL AS A SERVICE MANAGER SUGGESTED.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11464073
Notice Date: May 10, 2022
Recall Date: May 10, 2022
Grand Design Rv, Llc
Campaign: 11355172 Other
Sep 15, 2020
Defect Description:

TIRES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 GRAND DESIGN MOMENTUM RV EQUIPPED WITH FTS TIRES, TIRE LINE: WESTLAKE, TIRE SIZE: ST235/80/R16 N/A, DOT NUMBER: JUMR2CT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE REAR TIRE EXPERIENCED A BLOW OUT. ON ANOTHER OCCASION WHILE DRIVING 55 MPH, THE PASSENGER'S SIDE FRONT TIRE EXPERIENCED A BLOW OUT. AFTER EACH FAILURE, THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE TIRES WERE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE FOR THE DRIVER'S SIDE REAR TIRE WAS 3,000. THE FAILURE MILEAGE FOR THE PASSENGER'S SIDE FRONT TIRE WAS APPROXIMATELY 3,200.

Corrective Action:

TL* THE CONTACT OWNS A 2017 GRAND DESIGN MOMENTUM RV EQUIPPED WITH FTS TIRES, TIRE LINE: WESTLAKE, TIRE SIZE: ST235/80/R16 N/A, DOT NUMBER: JUMR2CT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE REAR TIRE EXPERIENCED A BLOW OUT. ON ANOTHER OCCASION WHILE DRIVING 55 MPH, THE PASSENGER'S SIDE FRONT TIRE EXPERIENCED A BLOW OUT. AFTER EACH FAILURE, THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE TIRES WERE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE FOR THE DRIVER'S SIDE REAR TIRE WAS 3,000. THE FAILURE MILEAGE FOR THE PASSENGER'S SIDE FRONT TIRE WAS APPROXIMATELY 3,200.

Additional Notes:

TL* THE CONTACT OWNS A 2017 GRAND DESIGN MOMENTUM RV EQUIPPED WITH FTS TIRES, TIRE LINE: WESTLAKE, TIRE SIZE: ST235/80/R16 N/A, DOT NUMBER: JUMR2CT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE REAR TIRE EXPERIENCED A BLOW OUT. ON ANOTHER OCCASION WHILE DRIVING 55 MPH, THE PASSENGER'S SIDE FRONT TIRE EXPERIENCED A BLOW OUT. AFTER EACH FAILURE, THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE TIRES WERE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE FOR THE DRIVER'S SIDE REAR TIRE WAS 3,000. THE FAILURE MILEAGE FOR THE PASSENGER'S SIDE FRONT TIRE WAS APPROXIMATELY 3,200.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11355172
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Grand Design Rv, Llc
Campaign: 11204463 Other
Apr 29, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE BRAKE ASSEMBLIES MANUFACTURED BY LIPPERT COMPONENTS INC ON THIS RV AND MANY OTHER RV'S HAVE AN ISSUE KNOWN BY THE MAUFACTURER RELATED TO AXLE GREASE LEAKING PAST THE INNER LIP SEAL. THE EXCESS LEAKING GREASE CONTAMINATES THE BRAKE PAD AND DRUM CONTACT SURFACES RESULTING IN SEVERLY DIMINISHED BRAKING ABILITY, WHICH COULD LEAD TO AN ACCIDENT IN EMERGENCY STOPPING SITUATIONS.

Corrective Action:

THE BRAKE ASSEMBLIES MANUFACTURED BY LIPPERT COMPONENTS INC ON THIS RV AND MANY OTHER RV'S HAVE AN ISSUE KNOWN BY THE MAUFACTURER RELATED TO AXLE GREASE LEAKING PAST THE INNER LIP SEAL. THE EXCESS LEAKING GREASE CONTAMINATES THE BRAKE PAD AND DRUM CONTACT SURFACES RESULTING IN SEVERLY DIMINISHED BRAKING ABILITY, WHICH COULD LEAD TO AN ACCIDENT IN EMERGENCY STOPPING SITUATIONS.

Additional Notes:

THE BRAKE ASSEMBLIES MANUFACTURED BY LIPPERT COMPONENTS INC ON THIS RV AND MANY OTHER RV'S HAVE AN ISSUE KNOWN BY THE MAUFACTURER RELATED TO AXLE GREASE LEAKING PAST THE INNER LIP SEAL. THE EXCESS LEAKING GREASE CONTAMINATES THE BRAKE PAD AND DRUM CONTACT SURFACES RESULTING IN SEVERLY DIMINISHED BRAKING ABILITY, WHICH COULD LEAD TO AN ACCIDENT IN EMERGENCY STOPPING SITUATIONS.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11204463
Notice Date: Apr 29, 2019
Recall Date: Apr 29, 2019
Grand Design Rv, Llc
Campaign: 11115609 Other
Aug 3, 2018
Defect Description:

SERVICE BRAKES

Potential Consequences:

LEAF SPRINGS BROKEN, CUTTING WIRE TO ELECTRIC TRAILER BRAKES. TWO LEAF SPRING FAILURES, ONE AT 11 MONTHS SINCE PURCHASE, SECOND FAILURE AT 13 MONTHS. BOTH FAILURES WHILE MOVING.

Corrective Action:

LEAF SPRINGS BROKEN, CUTTING WIRE TO ELECTRIC TRAILER BRAKES. TWO LEAF SPRING FAILURES, ONE AT 11 MONTHS SINCE PURCHASE, SECOND FAILURE AT 13 MONTHS. BOTH FAILURES WHILE MOVING.

Additional Notes:

LEAF SPRINGS BROKEN, CUTTING WIRE TO ELECTRIC TRAILER BRAKES. TWO LEAF SPRING FAILURES, ONE AT 11 MONTHS SINCE PURCHASE, SECOND FAILURE AT 13 MONTHS. BOTH FAILURES WHILE MOVING.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11115609
Notice Date: Aug 3, 2018
Recall Date: Aug 3, 2018
Grand Design Rv, Llc
Campaign: 11115609 Other
Aug 3, 2018
Defect Description:

SUSPENSION

Potential Consequences:

LEAF SPRINGS BROKEN, CUTTING WIRE TO ELECTRIC TRAILER BRAKES. TWO LEAF SPRING FAILURES, ONE AT 11 MONTHS SINCE PURCHASE, SECOND FAILURE AT 13 MONTHS. BOTH FAILURES WHILE MOVING.

Corrective Action:

LEAF SPRINGS BROKEN, CUTTING WIRE TO ELECTRIC TRAILER BRAKES. TWO LEAF SPRING FAILURES, ONE AT 11 MONTHS SINCE PURCHASE, SECOND FAILURE AT 13 MONTHS. BOTH FAILURES WHILE MOVING.

Additional Notes:

LEAF SPRINGS BROKEN, CUTTING WIRE TO ELECTRIC TRAILER BRAKES. TWO LEAF SPRING FAILURES, ONE AT 11 MONTHS SINCE PURCHASE, SECOND FAILURE AT 13 MONTHS. BOTH FAILURES WHILE MOVING.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11115609
Notice Date: Aug 3, 2018
Recall Date: Aug 3, 2018
Grand Design Rv, Llc
Campaign: 11000307 Other
Jun 20, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

I PURCHASED A NEW GRAND DESIGN MOMENTUM 350M AT HOLIDAY WORLD KATY, TEXAS. AFTER TAKING DELIVERY OF THE CAMPING TRAILER & CHECKING HOOK-UP TO TRUCK, LIGHTS & BRAKES IN THE PARKING LOT, I TOWED THE 350M ABOUT 50 MILES ACROSS HOUSTON. I WAS QUITE CONCERNED WITH THE POOR BRAKING QUALITY OF THE CAMPING TRAILER, EVEN AFTER INCREASING THE TRUCK BRAKE CONTROLLER GAIN TO 9.5 (OF POSSIBLE 10). I THOUGHT MAYBE THE BRAKES NEEDED MORE 'BREAK-IN TIME' SO A COUPLE OF DAYS LATER I SLOWLY TOWED THE CAMPING TRAILER 400 MILES TO MY HOME IN S. TEXAS. I BECAME VERY CONCERNED WITH THE BRAKING QUALITY OF THE 350M AND CONSIDERED IT A SERIOUS SAFETY ISSUE. ONCE HOME, I WOULD NOT TOW THE UNIT ANY FURTHER WITHOUT MAKING SERIOUS IMPROVEMENT TO THE TRAILERS BRAKING CAPABILITY. AFTER JOINING GRAND DESIGN OWNER FORUMS WE REALIZED THAT MANY OTHER OWNERS ALSO HAD BRAKING ISSUES. I HAD A CERTIFIED MECHANIC PULL WHEELS & HUBS. LIKE MANY OTHER OWNERS, ALL 4 ELECTRIC/MAGNETIC BRAKES (DRUMS, MAGNETS, SHOES & ALL INSIDE THE DRUMS) WERE COATED WITH A HEAVY FILM OF GREASE. UNDERSTANDABLE WHY THE 350M & LIPPERT'S SELF ADJUSTING, ELECTRIC, MAGNETIC BRAKE SYSTEM WAS EXHIBITING VERY POOR QUALITY, UNSAFE BRAKING CAPABILITY. LIPPERT (LCI) SEMI-ADDRESSED THIS ISSUE IN JANUARY 2017 BUT WOULD NOT ADMIT ANY FAULT ON THEIR BEHALF. THERE IS OBVIOUSLY A PROBLEM WITH THEIR BRAKE SYSTEM THAT NEEDS ATTENTION FROM THE NHTSA BEFORE THERE IS A SERIOUS ACCIDENT. ATTACHED IS A PICTURE SHOWING SOME OF THE GREASE CONTAMINATION UPON REMOVING THE WHEEL HUB FROM THE AXLE. THESE BRAKES DEPEND ON THE MAGNETIC FORCE AGAINST THE ROTATING HUB TO 'APPLY BRAKE SHOE PRESSURE TO THE DRUM'. UNDERSTANDABLE WHY THE BRAKES DO NOT WORK EFFECTIVELY WITH A GREASE FILM ON THE MAGNET, ALL INSIDE THE DRUM AREA & ALSO ON BRAKE SHOES. SHAMEFUL WHY A LARGE COMPANY LIKE LIPPERT WILL NOT "OWN UP" TO & CORRECT THE PROBLEM ! CAN THE NHTSA HELP ?

Corrective Action:

I PURCHASED A NEW GRAND DESIGN MOMENTUM 350M AT HOLIDAY WORLD KATY, TEXAS. AFTER TAKING DELIVERY OF THE CAMPING TRAILER & CHECKING HOOK-UP TO TRUCK, LIGHTS & BRAKES IN THE PARKING LOT, I TOWED THE 350M ABOUT 50 MILES ACROSS HOUSTON. I WAS QUITE CONCERNED WITH THE POOR BRAKING QUALITY OF THE CAMPING TRAILER, EVEN AFTER INCREASING THE TRUCK BRAKE CONTROLLER GAIN TO 9.5 (OF POSSIBLE 10). I THOUGHT MAYBE THE BRAKES NEEDED MORE 'BREAK-IN TIME' SO A COUPLE OF DAYS LATER I SLOWLY TOWED THE CAMPING TRAILER 400 MILES TO MY HOME IN S. TEXAS. I BECAME VERY CONCERNED WITH THE BRAKING QUALITY OF THE 350M AND CONSIDERED IT A SERIOUS SAFETY ISSUE. ONCE HOME, I WOULD NOT TOW THE UNIT ANY FURTHER WITHOUT MAKING SERIOUS IMPROVEMENT TO THE TRAILERS BRAKING CAPABILITY. AFTER JOINING GRAND DESIGN OWNER FORUMS WE REALIZED THAT MANY OTHER OWNERS ALSO HAD BRAKING ISSUES. I HAD A CERTIFIED MECHANIC PULL WHEELS & HUBS. LIKE MANY OTHER OWNERS, ALL 4 ELECTRIC/MAGNETIC BRAKES (DRUMS, MAGNETS, SHOES & ALL INSIDE THE DRUMS) WERE COATED WITH A HEAVY FILM OF GREASE. UNDERSTANDABLE WHY THE 350M & LIPPERT'S SELF ADJUSTING, ELECTRIC, MAGNETIC BRAKE SYSTEM WAS EXHIBITING VERY POOR QUALITY, UNSAFE BRAKING CAPABILITY. LIPPERT (LCI) SEMI-ADDRESSED THIS ISSUE IN JANUARY 2017 BUT WOULD NOT ADMIT ANY FAULT ON THEIR BEHALF. THERE IS OBVIOUSLY A PROBLEM WITH THEIR BRAKE SYSTEM THAT NEEDS ATTENTION FROM THE NHTSA BEFORE THERE IS A SERIOUS ACCIDENT. ATTACHED IS A PICTURE SHOWING SOME OF THE GREASE CONTAMINATION UPON REMOVING THE WHEEL HUB FROM THE AXLE. THESE BRAKES DEPEND ON THE MAGNETIC FORCE AGAINST THE ROTATING HUB TO 'APPLY BRAKE SHOE PRESSURE TO THE DRUM'. UNDERSTANDABLE WHY THE BRAKES DO NOT WORK EFFECTIVELY WITH A GREASE FILM ON THE MAGNET, ALL INSIDE THE DRUM AREA & ALSO ON BRAKE SHOES. SHAMEFUL WHY A LARGE COMPANY LIKE LIPPERT WILL NOT "OWN UP" TO & CORRECT THE PROBLEM ! CAN THE NHTSA HELP ?

Additional Notes:

I PURCHASED A NEW GRAND DESIGN MOMENTUM 350M AT HOLIDAY WORLD KATY, TEXAS. AFTER TAKING DELIVERY OF THE CAMPING TRAILER & CHECKING HOOK-UP TO TRUCK, LIGHTS & BRAKES IN THE PARKING LOT, I TOWED THE 350M ABOUT 50 MILES ACROSS HOUSTON. I WAS QUITE CONCERNED WITH THE POOR BRAKING QUALITY OF THE CAMPING TRAILER, EVEN AFTER INCREASING THE TRUCK BRAKE CONTROLLER GAIN TO 9.5 (OF POSSIBLE 10). I THOUGHT MAYBE THE BRAKES NEEDED MORE 'BREAK-IN TIME' SO A COUPLE OF DAYS LATER I SLOWLY TOWED THE CAMPING TRAILER 400 MILES TO MY HOME IN S. TEXAS. I BECAME VERY CONCERNED WITH THE BRAKING QUALITY OF THE 350M AND CONSIDERED IT A SERIOUS SAFETY ISSUE. ONCE HOME, I WOULD NOT TOW THE UNIT ANY FURTHER WITHOUT MAKING SERIOUS IMPROVEMENT TO THE TRAILERS BRAKING CAPABILITY. AFTER JOINING GRAND DESIGN OWNER FORUMS WE REALIZED THAT MANY OTHER OWNERS ALSO HAD BRAKING ISSUES. I HAD A CERTIFIED MECHANIC PULL WHEELS & HUBS. LIKE MANY OTHER OWNERS, ALL 4 ELECTRIC/MAGNETIC BRAKES (DRUMS, MAGNETS, SHOES & ALL INSIDE THE DRUMS) WERE COATED WITH A HEAVY FILM OF GREASE. UNDERSTANDABLE WHY THE 350M & LIPPERT'S SELF ADJUSTING, ELECTRIC, MAGNETIC BRAKE SYSTEM WAS EXHIBITING VERY POOR QUALITY, UNSAFE BRAKING CAPABILITY. LIPPERT (LCI) SEMI-ADDRESSED THIS ISSUE IN JANUARY 2017 BUT WOULD NOT ADMIT ANY FAULT ON THEIR BEHALF. THERE IS OBVIOUSLY A PROBLEM WITH THEIR BRAKE SYSTEM THAT NEEDS ATTENTION FROM THE NHTSA BEFORE THERE IS A SERIOUS ACCIDENT. ATTACHED IS A PICTURE SHOWING SOME OF THE GREASE CONTAMINATION UPON REMOVING THE WHEEL HUB FROM THE AXLE. THESE BRAKES DEPEND ON THE MAGNETIC FORCE AGAINST THE ROTATING HUB TO 'APPLY BRAKE SHOE PRESSURE TO THE DRUM'. UNDERSTANDABLE WHY THE BRAKES DO NOT WORK EFFECTIVELY WITH A GREASE FILM ON THE MAGNET, ALL INSIDE THE DRUM AREA & ALSO ON BRAKE SHOES. SHAMEFUL WHY A LARGE COMPANY LIKE LIPPERT WILL NOT "OWN UP" TO & CORRECT THE PROBLEM ! CAN THE NHTSA HELP ?

Manufacturer: GRAND DESIGN
Mfg Campaign: 11000307
Notice Date: Jun 20, 2017
Recall Date: Jun 20, 2017
Grand Design Rv, Llc
Campaign: 10992601 Other
Jun 1, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

LEAKING GREASE SEALS ON 5 OF 6 WHEELS; 6TH GREASE SEAL SHOWED SIGNS OF FAILURE.

Corrective Action:

LEAKING GREASE SEALS ON 5 OF 6 WHEELS; 6TH GREASE SEAL SHOWED SIGNS OF FAILURE.

Additional Notes:

LEAKING GREASE SEALS ON 5 OF 6 WHEELS; 6TH GREASE SEAL SHOWED SIGNS OF FAILURE.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10992601
Notice Date: Jun 1, 2017
Recall Date: Jun 1, 2017
Grand Design Rv, Llc
Campaign: 10971735 Other
Apr 10, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE WIRING FOR THE ELECTRIC TRAILER BRAKES ARE NOT IN ANY PROTECTIVE COVER AND ARE IN DIRECT CONTACT WITH THE SUSPENSION, FREE TO MOVE AND CHAFE. WHEN ANY OF THE 12 VOLT POWER WIRES RUBS THROUGH AND THE BRAKES ARE APPLIED IT WILL CREATE A DEAD SHORT, BLOWING THE FUSE IN THE TOW VEHICLE AND LEAVING THE DRIVER WITH A 15,500 POUND TRAILER WITH NO BRAKES TO AID IN STOPPING. THE ATTACHED PICTURES ARE OF THE DRIVERS SIDE.

Corrective Action:

THE WIRING FOR THE ELECTRIC TRAILER BRAKES ARE NOT IN ANY PROTECTIVE COVER AND ARE IN DIRECT CONTACT WITH THE SUSPENSION, FREE TO MOVE AND CHAFE. WHEN ANY OF THE 12 VOLT POWER WIRES RUBS THROUGH AND THE BRAKES ARE APPLIED IT WILL CREATE A DEAD SHORT, BLOWING THE FUSE IN THE TOW VEHICLE AND LEAVING THE DRIVER WITH A 15,500 POUND TRAILER WITH NO BRAKES TO AID IN STOPPING. THE ATTACHED PICTURES ARE OF THE DRIVERS SIDE.

Additional Notes:

THE WIRING FOR THE ELECTRIC TRAILER BRAKES ARE NOT IN ANY PROTECTIVE COVER AND ARE IN DIRECT CONTACT WITH THE SUSPENSION, FREE TO MOVE AND CHAFE. WHEN ANY OF THE 12 VOLT POWER WIRES RUBS THROUGH AND THE BRAKES ARE APPLIED IT WILL CREATE A DEAD SHORT, BLOWING THE FUSE IN THE TOW VEHICLE AND LEAVING THE DRIVER WITH A 15,500 POUND TRAILER WITH NO BRAKES TO AID IN STOPPING. THE ATTACHED PICTURES ARE OF THE DRIVERS SIDE.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10971735
Notice Date: Apr 10, 2017
Recall Date: Apr 10, 2017
Grand Design Rv, Llc
Campaign: 10971735 Other
Apr 10, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE WIRING FOR THE ELECTRIC TRAILER BRAKES ARE NOT IN ANY PROTECTIVE COVER AND ARE IN DIRECT CONTACT WITH THE SUSPENSION, FREE TO MOVE AND CHAFE. WHEN ANY OF THE 12 VOLT POWER WIRES RUBS THROUGH AND THE BRAKES ARE APPLIED IT WILL CREATE A DEAD SHORT, BLOWING THE FUSE IN THE TOW VEHICLE AND LEAVING THE DRIVER WITH A 15,500 POUND TRAILER WITH NO BRAKES TO AID IN STOPPING. THE ATTACHED PICTURES ARE OF THE DRIVERS SIDE.

Corrective Action:

THE WIRING FOR THE ELECTRIC TRAILER BRAKES ARE NOT IN ANY PROTECTIVE COVER AND ARE IN DIRECT CONTACT WITH THE SUSPENSION, FREE TO MOVE AND CHAFE. WHEN ANY OF THE 12 VOLT POWER WIRES RUBS THROUGH AND THE BRAKES ARE APPLIED IT WILL CREATE A DEAD SHORT, BLOWING THE FUSE IN THE TOW VEHICLE AND LEAVING THE DRIVER WITH A 15,500 POUND TRAILER WITH NO BRAKES TO AID IN STOPPING. THE ATTACHED PICTURES ARE OF THE DRIVERS SIDE.

Additional Notes:

THE WIRING FOR THE ELECTRIC TRAILER BRAKES ARE NOT IN ANY PROTECTIVE COVER AND ARE IN DIRECT CONTACT WITH THE SUSPENSION, FREE TO MOVE AND CHAFE. WHEN ANY OF THE 12 VOLT POWER WIRES RUBS THROUGH AND THE BRAKES ARE APPLIED IT WILL CREATE A DEAD SHORT, BLOWING THE FUSE IN THE TOW VEHICLE AND LEAVING THE DRIVER WITH A 15,500 POUND TRAILER WITH NO BRAKES TO AID IN STOPPING. THE ATTACHED PICTURES ARE OF THE DRIVERS SIDE.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10971735
Notice Date: Apr 10, 2017
Recall Date: Apr 10, 2017
Grand Design Rv, Llc
Campaign: 10969127 Other
Mar 28, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE CURB SIDE ELECTRIC DRUM BRAKES ON BOTH AXLES OF OUR TANDEM AXLE FIFTH WHEEL RV ARE GREASED AND HAVE FAILED. THE ROOT CAUSE SEEMS TO BE THE FAILURE OF THE DOUBLE LIP INNER GREASE SEAL. IT ALLOWS GREASE INTO THE BRAKE ASSEMBLY WHERE IT IS FLUNG ABOUT SATURATING THE SHOES AND SPLATTERING ON FRICTION SURFACES. THE ATTACHED PICTURES SHOW THE SHOES AND ELECTROMAGNETS ARE COVERED IN GREASE AS IS THE WHEEL HUB, ARMATURE AND MISCELLANEOUS BRAKE COMPONENTS. THE RESULT WAS NEAR TOTAL LOSS OF TRAILER BRAKING ON THAT SIDE OF THE RV PLACING OUR LIVES AND THAT OF OTHERS IN DANGER IN BOTH HIGHWAY AND URBAN DRIVING. BOTH ELECTROMAGNETS ON THE CURB SIDE FELL OUT OF THEIR RESPECTIVE ASSEMBLIES WHEN THE HUBS WERE PULLED SUGGESTING THE RETAINERS HAD EITHER BEEN LEFT OFF OR HAD FALLEN OUT AT SOME POINT. NO RETAINERS WERE RECOVERED. IN GENERAL DRIVING AND BRAKING SCENARIOS IN THE CITY AND ON HIGHWAYS, WE HAVE EXPERIENCED SIGNIFICANT LACK OF ASSISTIVE BRAKING FROM THE RV TRAILER. IN REMOVING THE FACTORY BRAKE HUBS RECENTLY, WE DISCOVERED GREASE ALL OVER TWO OF THE FOUR BRAKE ASSEMBLIES. THIS FAILURE IS COMMON ACROSS THE RV INDUSTRY ACCORDING TO THE OWNER'S FORUMS. A POLL ON THE GRAND DESIGN OWNER'S FORUM LISTS 136 OWNERS AT THE TIME OF THIS WRITING THAT HAVE HAVE HAD SOME OR ALL OF THEIR FACTORY BRAKES FAIL DUE TO INNER GREASE SEAL FAILURES. HTTP://WWW.GRANDDESIGNOWNERS.COM/FORUM/SHOWTHREAD.PHP/8531-POLL-HOW-MANY-OF-YOU-HAVE-HAD-YOUR-GREASE-SEALS-FAIL?P=104366#POST104366 SINCE THIS FAILURE IS HIDDEN FROM VIEW, WE CANNOT BE PRECISE AS TO WHEN THE FAILURES OCCURRED. OUR SEALS FAILED SOMETIME BETWEEN DELIVERY FROM THE FACTORY TO THE DEALER IN EARLY MAY 2016 TO MARCH 19TH OF 2017 WHEN WE PUT OUR RV IN STORAGE. WE HAVE DRIVEN IT ABOUT 5000 MILES OVER THAT TIME. THE FAILED BRAKE HUBS WERE PULLED BETWEEN MARCH 25 AND MARCH 26TH.

Corrective Action:

THE CURB SIDE ELECTRIC DRUM BRAKES ON BOTH AXLES OF OUR TANDEM AXLE FIFTH WHEEL RV ARE GREASED AND HAVE FAILED. THE ROOT CAUSE SEEMS TO BE THE FAILURE OF THE DOUBLE LIP INNER GREASE SEAL. IT ALLOWS GREASE INTO THE BRAKE ASSEMBLY WHERE IT IS FLUNG ABOUT SATURATING THE SHOES AND SPLATTERING ON FRICTION SURFACES. THE ATTACHED PICTURES SHOW THE SHOES AND ELECTROMAGNETS ARE COVERED IN GREASE AS IS THE WHEEL HUB, ARMATURE AND MISCELLANEOUS BRAKE COMPONENTS. THE RESULT WAS NEAR TOTAL LOSS OF TRAILER BRAKING ON THAT SIDE OF THE RV PLACING OUR LIVES AND THAT OF OTHERS IN DANGER IN BOTH HIGHWAY AND URBAN DRIVING. BOTH ELECTROMAGNETS ON THE CURB SIDE FELL OUT OF THEIR RESPECTIVE ASSEMBLIES WHEN THE HUBS WERE PULLED SUGGESTING THE RETAINERS HAD EITHER BEEN LEFT OFF OR HAD FALLEN OUT AT SOME POINT. NO RETAINERS WERE RECOVERED. IN GENERAL DRIVING AND BRAKING SCENARIOS IN THE CITY AND ON HIGHWAYS, WE HAVE EXPERIENCED SIGNIFICANT LACK OF ASSISTIVE BRAKING FROM THE RV TRAILER. IN REMOVING THE FACTORY BRAKE HUBS RECENTLY, WE DISCOVERED GREASE ALL OVER TWO OF THE FOUR BRAKE ASSEMBLIES. THIS FAILURE IS COMMON ACROSS THE RV INDUSTRY ACCORDING TO THE OWNER'S FORUMS. A POLL ON THE GRAND DESIGN OWNER'S FORUM LISTS 136 OWNERS AT THE TIME OF THIS WRITING THAT HAVE HAVE HAD SOME OR ALL OF THEIR FACTORY BRAKES FAIL DUE TO INNER GREASE SEAL FAILURES. HTTP://WWW.GRANDDESIGNOWNERS.COM/FORUM/SHOWTHREAD.PHP/8531-POLL-HOW-MANY-OF-YOU-HAVE-HAD-YOUR-GREASE-SEALS-FAIL?P=104366#POST104366 SINCE THIS FAILURE IS HIDDEN FROM VIEW, WE CANNOT BE PRECISE AS TO WHEN THE FAILURES OCCURRED. OUR SEALS FAILED SOMETIME BETWEEN DELIVERY FROM THE FACTORY TO THE DEALER IN EARLY MAY 2016 TO MARCH 19TH OF 2017 WHEN WE PUT OUR RV IN STORAGE. WE HAVE DRIVEN IT ABOUT 5000 MILES OVER THAT TIME. THE FAILED BRAKE HUBS WERE PULLED BETWEEN MARCH 25 AND MARCH 26TH.

Additional Notes:

THE CURB SIDE ELECTRIC DRUM BRAKES ON BOTH AXLES OF OUR TANDEM AXLE FIFTH WHEEL RV ARE GREASED AND HAVE FAILED. THE ROOT CAUSE SEEMS TO BE THE FAILURE OF THE DOUBLE LIP INNER GREASE SEAL. IT ALLOWS GREASE INTO THE BRAKE ASSEMBLY WHERE IT IS FLUNG ABOUT SATURATING THE SHOES AND SPLATTERING ON FRICTION SURFACES. THE ATTACHED PICTURES SHOW THE SHOES AND ELECTROMAGNETS ARE COVERED IN GREASE AS IS THE WHEEL HUB, ARMATURE AND MISCELLANEOUS BRAKE COMPONENTS. THE RESULT WAS NEAR TOTAL LOSS OF TRAILER BRAKING ON THAT SIDE OF THE RV PLACING OUR LIVES AND THAT OF OTHERS IN DANGER IN BOTH HIGHWAY AND URBAN DRIVING. BOTH ELECTROMAGNETS ON THE CURB SIDE FELL OUT OF THEIR RESPECTIVE ASSEMBLIES WHEN THE HUBS WERE PULLED SUGGESTING THE RETAINERS HAD EITHER BEEN LEFT OFF OR HAD FALLEN OUT AT SOME POINT. NO RETAINERS WERE RECOVERED. IN GENERAL DRIVING AND BRAKING SCENARIOS IN THE CITY AND ON HIGHWAYS, WE HAVE EXPERIENCED SIGNIFICANT LACK OF ASSISTIVE BRAKING FROM THE RV TRAILER. IN REMOVING THE FACTORY BRAKE HUBS RECENTLY, WE DISCOVERED GREASE ALL OVER TWO OF THE FOUR BRAKE ASSEMBLIES. THIS FAILURE IS COMMON ACROSS THE RV INDUSTRY ACCORDING TO THE OWNER'S FORUMS. A POLL ON THE GRAND DESIGN OWNER'S FORUM LISTS 136 OWNERS AT THE TIME OF THIS WRITING THAT HAVE HAVE HAD SOME OR ALL OF THEIR FACTORY BRAKES FAIL DUE TO INNER GREASE SEAL FAILURES. HTTP://WWW.GRANDDESIGNOWNERS.COM/FORUM/SHOWTHREAD.PHP/8531-POLL-HOW-MANY-OF-YOU-HAVE-HAD-YOUR-GREASE-SEALS-FAIL?P=104366#POST104366 SINCE THIS FAILURE IS HIDDEN FROM VIEW, WE CANNOT BE PRECISE AS TO WHEN THE FAILURES OCCURRED. OUR SEALS FAILED SOMETIME BETWEEN DELIVERY FROM THE FACTORY TO THE DEALER IN EARLY MAY 2016 TO MARCH 19TH OF 2017 WHEN WE PUT OUR RV IN STORAGE. WE HAVE DRIVEN IT ABOUT 5000 MILES OVER THAT TIME. THE FAILED BRAKE HUBS WERE PULLED BETWEEN MARCH 25 AND MARCH 26TH.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10969127
Notice Date: Mar 28, 2017
Recall Date: Mar 28, 2017
Grand Design Rv, Llc
Campaign: 10914048 Other
Oct 5, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

A KNOWN PROBLEM ON MANY GRAND DESIGN UNITS, TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT PROBLEM HAS BEEN FIXED, AND THAT UPON DELIVERY, THE BRAKES ON MY NEW UNIT, DELIVERED ON 09/23/16, WERE CHECKED OUT, AND GREASE FREE. UPON ARRIVING AT MY HOME, ONE WEEK LATER, BRAKES ARE COVERED WITH GREASE AND MY RV SERVICE REPAIR CENTER SAID THE UNIT NEVER SHOULD HAVE BEEN DRIVEN AS IT IS UNSAFE. I AWAIT GRAND DESIGN'S RESPONSE, PHOTOS HAVE BEEN TAKEN, BUT AFTER REVIEWING ALL THE GREASED BRAKE COMPLAINTS ON THE GRAND DESIGN OWNERS FORUM, I DECIDED THIS PROBLEM IS LIFE THREATENING TO ALL OWNERS, NEW AND OLD, OF GRAND DESIGN RV'S, AND ALL SHOULD BE RECALLED.

Corrective Action:

A KNOWN PROBLEM ON MANY GRAND DESIGN UNITS, TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT PROBLEM HAS BEEN FIXED, AND THAT UPON DELIVERY, THE BRAKES ON MY NEW UNIT, DELIVERED ON 09/23/16, WERE CHECKED OUT, AND GREASE FREE. UPON ARRIVING AT MY HOME, ONE WEEK LATER, BRAKES ARE COVERED WITH GREASE AND MY RV SERVICE REPAIR CENTER SAID THE UNIT NEVER SHOULD HAVE BEEN DRIVEN AS IT IS UNSAFE. I AWAIT GRAND DESIGN'S RESPONSE, PHOTOS HAVE BEEN TAKEN, BUT AFTER REVIEWING ALL THE GREASED BRAKE COMPLAINTS ON THE GRAND DESIGN OWNERS FORUM, I DECIDED THIS PROBLEM IS LIFE THREATENING TO ALL OWNERS, NEW AND OLD, OF GRAND DESIGN RV'S, AND ALL SHOULD BE RECALLED.

Additional Notes:

A KNOWN PROBLEM ON MANY GRAND DESIGN UNITS, TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT PROBLEM HAS BEEN FIXED, AND THAT UPON DELIVERY, THE BRAKES ON MY NEW UNIT, DELIVERED ON 09/23/16, WERE CHECKED OUT, AND GREASE FREE. UPON ARRIVING AT MY HOME, ONE WEEK LATER, BRAKES ARE COVERED WITH GREASE AND MY RV SERVICE REPAIR CENTER SAID THE UNIT NEVER SHOULD HAVE BEEN DRIVEN AS IT IS UNSAFE. I AWAIT GRAND DESIGN'S RESPONSE, PHOTOS HAVE BEEN TAKEN, BUT AFTER REVIEWING ALL THE GREASED BRAKE COMPLAINTS ON THE GRAND DESIGN OWNERS FORUM, I DECIDED THIS PROBLEM IS LIFE THREATENING TO ALL OWNERS, NEW AND OLD, OF GRAND DESIGN RV'S, AND ALL SHOULD BE RECALLED.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10914048
Notice Date: Oct 5, 2016
Recall Date: Oct 5, 2016

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