Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Imagine AIM travel trailers. The Federal Certification Label incorrectly states the tire size and inflation pressure requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910033
Recall Date: Mar 7, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Consumer Complaints
9 ComplaintsGrand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Corrective Action:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Additional Notes:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Mfg Campaign: 11632841
Recall Date: Dec 28, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Corrective Action:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Additional Notes:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Mfg Campaign: 11632841
Recall Date: Dec 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Corrective Action:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Additional Notes:
Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.
Mfg Campaign: 11632841
Recall Date: Dec 28, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Corrective Action:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Additional Notes:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Mfg Campaign: 11596802
Recall Date: Jun 26, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Corrective Action:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Additional Notes:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Mfg Campaign: 11596802
Recall Date: Jun 26, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION:MULTIPLE AXLE
Potential Consequences:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Corrective Action:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Additional Notes:
Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model
Mfg Campaign: 11596802
Recall Date: Jun 26, 2024
Grand Design Rv, Llc
Defect Description:
WHEELS
Potential Consequences:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Corrective Action:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Additional Notes:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Mfg Campaign: 11531339
Recall Date: Jul 10, 2023
Grand Design Rv, Llc
Defect Description:
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Potential Consequences:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Corrective Action:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Additional Notes:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Mfg Campaign: 11531339
Recall Date: Jul 10, 2023
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:MECHANICAL:CARRIER/RACK
Potential Consequences:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Corrective Action:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Additional Notes:
Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose
Mfg Campaign: 11531339
Recall Date: Jul 10, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury