Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910027
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Consumer Complaints
12 ComplaintsGrand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Corrective Action:
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Additional Notes:
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Mfg Campaign: 11667331
Recall Date: Jun 17, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Corrective Action:
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Additional Notes:
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
Mfg Campaign: 11667331
Recall Date: Jun 17, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.
Corrective Action:
Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.
Additional Notes:
Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.
Mfg Campaign: 11604580
Recall Date: Jul 25, 2024
Grand Design Rv, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.
Corrective Action:
The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.
Additional Notes:
The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.
Mfg Campaign: 11543493
Recall Date: Sep 8, 2023
Grand Design Rv, Llc
Defect Description:
TIRES
Potential Consequences:
The tire came apart. The tread separated from the rest of the tire and the whole tire separated like it was cut in half. Others safety was at risk because of debris. It hasn’t been presented to dealer yet. It has not been inspected yet. I use a tire pressure monitoring system and all tires were showing similar readings for psi and temperature 70-72psi and 93’.
Corrective Action:
The tire came apart. The tread separated from the rest of the tire and the whole tire separated like it was cut in half. Others safety was at risk because of debris. It hasn’t been presented to dealer yet. It has not been inspected yet. I use a tire pressure monitoring system and all tires were showing similar readings for psi and temperature 70-72psi and 93’.
Additional Notes:
The tire came apart. The tread separated from the rest of the tire and the whole tire separated like it was cut in half. Others safety was at risk because of debris. It hasn’t been presented to dealer yet. It has not been inspected yet. I use a tire pressure monitoring system and all tires were showing similar readings for psi and temperature 70-72psi and 93’.
Mfg Campaign: 11472029
Recall Date: Jul 1, 2022
Grand Design Rv, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Corrective Action:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Additional Notes:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Mfg Campaign: 11465019
Recall Date: May 17, 2022
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Corrective Action:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Additional Notes:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Mfg Campaign: 11465019
Recall Date: May 17, 2022
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Corrective Action:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Additional Notes:
There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.
Mfg Campaign: 11465019
Recall Date: May 17, 2022
Grand Design Rv, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
225/75R15 tire Load Range E tire experienced complete tread separation and I have retained the majority of the tire remaining for further inspection. The tire information tag afixed to the camper specified 80 psi max cold pressure. After sitting overnight prior to morning departure all 4 tires were checked and set to 78 psi cold pressure and inspected visually on inner, outer and tread surfaces. 19.3 miles after departure on FL I-75 traveling at speed control 64 mph at about 11:30 am a tire pop was heard, the tread separated and lodged between the hub and spring, debris was seen flying to the rear in the side mirrors. Traffic was heavy in front and back, no road debris was seen, other cars in front followed straight paths and the outside temperature was 84 degrees. We maintained a steady slow down to the side of the road and could not tell what the following cars experienced due to flying camper and tire parts but we did not collect full pieces of damaged camper parts or the entire tread. No police report was made. Lionshead, the company contracting with the RV manufacturers to supply tires and manage warranty claims, after reviewing pictures and the incident, has issues a $105 tire replacement reimbursement. Finally, there is picture, date & name documentation of other similar failures (some 30+) over two years in our RV social media group.
Corrective Action:
225/75R15 tire Load Range E tire experienced complete tread separation and I have retained the majority of the tire remaining for further inspection. The tire information tag afixed to the camper specified 80 psi max cold pressure. After sitting overnight prior to morning departure all 4 tires were checked and set to 78 psi cold pressure and inspected visually on inner, outer and tread surfaces. 19.3 miles after departure on FL I-75 traveling at speed control 64 mph at about 11:30 am a tire pop was heard, the tread separated and lodged between the hub and spring, debris was seen flying to the rear in the side mirrors. Traffic was heavy in front and back, no road debris was seen, other cars in front followed straight paths and the outside temperature was 84 degrees. We maintained a steady slow down to the side of the road and could not tell what the following cars experienced due to flying camper and tire parts but we did not collect full pieces of damaged camper parts or the entire tread. No police report was made. Lionshead, the company contracting with the RV manufacturers to supply tires and manage warranty claims, after reviewing pictures and the incident, has issues a $105 tire replacement reimbursement. Finally, there is picture, date & name documentation of other similar failures (some 30+) over two years in our RV social media group.
Additional Notes:
225/75R15 tire Load Range E tire experienced complete tread separation and I have retained the majority of the tire remaining for further inspection. The tire information tag afixed to the camper specified 80 psi max cold pressure. After sitting overnight prior to morning departure all 4 tires were checked and set to 78 psi cold pressure and inspected visually on inner, outer and tread surfaces. 19.3 miles after departure on FL I-75 traveling at speed control 64 mph at about 11:30 am a tire pop was heard, the tread separated and lodged between the hub and spring, debris was seen flying to the rear in the side mirrors. Traffic was heavy in front and back, no road debris was seen, other cars in front followed straight paths and the outside temperature was 84 degrees. We maintained a steady slow down to the side of the road and could not tell what the following cars experienced due to flying camper and tire parts but we did not collect full pieces of damaged camper parts or the entire tread. No police report was made. Lionshead, the company contracting with the RV manufacturers to supply tires and manage warranty claims, after reviewing pictures and the incident, has issues a $105 tire replacement reimbursement. Finally, there is picture, date & name documentation of other similar failures (some 30+) over two years in our RV social media group.
Mfg Campaign: 11462163
Recall Date: Apr 25, 2022
Grand Design Rv, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 Grand Design Imagine 2600RB equipped with westlake tire, tire line: unknown, tire size: ST225/75R15 and the DOT number was unknown. The contact stated while the trailer was being delivered to his residence, the rear passenger side tire blowout. The driver was able to replaced the rear passenger side tire. The contact stated a few days later the front driver side tire had a blister. The contact stated he replaced all 4 tires. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure.
Corrective Action:
The contact owns a 2020 Grand Design Imagine 2600RB equipped with westlake tire, tire line: unknown, tire size: ST225/75R15 and the DOT number was unknown. The contact stated while the trailer was being delivered to his residence, the rear passenger side tire blowout. The driver was able to replaced the rear passenger side tire. The contact stated a few days later the front driver side tire had a blister. The contact stated he replaced all 4 tires. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure.
Additional Notes:
The contact owns a 2020 Grand Design Imagine 2600RB equipped with westlake tire, tire line: unknown, tire size: ST225/75R15 and the DOT number was unknown. The contact stated while the trailer was being delivered to his residence, the rear passenger side tire blowout. The driver was able to replaced the rear passenger side tire. The contact stated a few days later the front driver side tire had a blister. The contact stated he replaced all 4 tires. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure.
Mfg Campaign: 11461750
Recall Date: Apr 22, 2022
Grand Design Rv, Llc
Defect Description:
TIRES
Potential Consequences:
OUR PASSENGER SIDE REAR TRAILER TIRE BLEW OUT ON OUR 2020 IMAGINE 2800BH. THIS WAS A LIONSHEAD WESTLAKE THAT CAME ON THE TRAILER AND HAD ABOUT 4K MILES ON IT. PRESSURE WAS 80 PSI WHEN WE LEFT OUR SITE AND 88 PSI WHEN IT BLEW ACCORDING TO THE TPMS SYSTEM. OUR SPEED AT THE TIME OF THE FAILURE WAS 60MPH. I'M NOT SURE WHAT CAUSED THE TIRE TO FAIL BUT IT WENT OUT WITH A BANG AND THE TREAD SEPARATED FROM THE TIRE. THE TPMS NEVER INDICATED LOSS OF AIR OR OTHER ISSUE. I PULLED OVER IMMEDIATELY AFTER I HEARD THE BANG BUT THE DAMAGE WAS ALREADY DONE. I WENT OUT AND REPLACED ALL 4 TIRES WITH GOODYEAR ENDURANCE TIRES. IN DOING SO THE TECH AT THE SHOP FOUND ANOTHER TIRE THAT HAD BEGUN TO HAVE TREAD SEPARATION AS WELL.
Corrective Action:
OUR PASSENGER SIDE REAR TRAILER TIRE BLEW OUT ON OUR 2020 IMAGINE 2800BH. THIS WAS A LIONSHEAD WESTLAKE THAT CAME ON THE TRAILER AND HAD ABOUT 4K MILES ON IT. PRESSURE WAS 80 PSI WHEN WE LEFT OUR SITE AND 88 PSI WHEN IT BLEW ACCORDING TO THE TPMS SYSTEM. OUR SPEED AT THE TIME OF THE FAILURE WAS 60MPH. I'M NOT SURE WHAT CAUSED THE TIRE TO FAIL BUT IT WENT OUT WITH A BANG AND THE TREAD SEPARATED FROM THE TIRE. THE TPMS NEVER INDICATED LOSS OF AIR OR OTHER ISSUE. I PULLED OVER IMMEDIATELY AFTER I HEARD THE BANG BUT THE DAMAGE WAS ALREADY DONE. I WENT OUT AND REPLACED ALL 4 TIRES WITH GOODYEAR ENDURANCE TIRES. IN DOING SO THE TECH AT THE SHOP FOUND ANOTHER TIRE THAT HAD BEGUN TO HAVE TREAD SEPARATION AS WELL.
Additional Notes:
OUR PASSENGER SIDE REAR TRAILER TIRE BLEW OUT ON OUR 2020 IMAGINE 2800BH. THIS WAS A LIONSHEAD WESTLAKE THAT CAME ON THE TRAILER AND HAD ABOUT 4K MILES ON IT. PRESSURE WAS 80 PSI WHEN WE LEFT OUR SITE AND 88 PSI WHEN IT BLEW ACCORDING TO THE TPMS SYSTEM. OUR SPEED AT THE TIME OF THE FAILURE WAS 60MPH. I'M NOT SURE WHAT CAUSED THE TIRE TO FAIL BUT IT WENT OUT WITH A BANG AND THE TREAD SEPARATED FROM THE TIRE. THE TPMS NEVER INDICATED LOSS OF AIR OR OTHER ISSUE. I PULLED OVER IMMEDIATELY AFTER I HEARD THE BANG BUT THE DAMAGE WAS ALREADY DONE. I WENT OUT AND REPLACED ALL 4 TIRES WITH GOODYEAR ENDURANCE TIRES. IN DOING SO THE TECH AT THE SHOP FOUND ANOTHER TIRE THAT HAD BEGUN TO HAVE TREAD SEPARATION AS WELL.
Mfg Campaign: 11374172
Recall Date: Nov 11, 2020
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING BACK FROM A FAMILY TRIP IN NEBRASKA ON 6/30/19. I NOTICED THAT THE TRAILER WAS PUSHING THE TOW VEHICLE TO THE RIGHT WHILE BREAKING HARDER THAN NORMAL. THIS HAPPENED MULTIPLE TIMES DURING OUR 4.5 HOUR TRIP HOME AND UPON ARRIVING AT OUR HOUSE IN LONE TREE, CO. I DISCOVERED THAT THE LEAF SPRINGS ON THE PASSENGER SIDE OF THE TRAILER HAD FLATTENED OUT. THE TRAILER IS 2 MONTHS OLD AND THE WEIGHT WAS MINIMAL AS NONE OF THE HOLDING TANKS WERE FILLED AND HALF OF THE CABINETS WERE EMPTY AS WELL AS EMPTY FRIDGE. I CONTACTED THE MANUFACTURER AND THEY AUTHORIZED REPLACEMENT OF SPRINGS. MY CONCERNS IS THAT THE MANUFACTURER IS USING SUB STANDARD PRODUCTS AND THIS CAN LEAD TO A TRAGIC ACCIDENT AT SOME POINT. I ALSO BELONG TO A FB GROUP OF IMAGINE OWNERS THAT HAS 12,500 MEMBERS AND THE TOPIC OF FLATTENED LEAF SPRINGS IS A DAILY OCCURRENCE. SOMEONE SHOULD BE LOOKING IN TO THIS BEFORE A TRAGIC ACCIDENT OCCURS THAT COULD OF BEEN EASILY AVOIDABLE BY MANUFACTURER USING BETTER QUALITY PRODUCTS AND OR HIGHER PRODUCT AS WELL.
Corrective Action:
WHILE DRIVING BACK FROM A FAMILY TRIP IN NEBRASKA ON 6/30/19. I NOTICED THAT THE TRAILER WAS PUSHING THE TOW VEHICLE TO THE RIGHT WHILE BREAKING HARDER THAN NORMAL. THIS HAPPENED MULTIPLE TIMES DURING OUR 4.5 HOUR TRIP HOME AND UPON ARRIVING AT OUR HOUSE IN LONE TREE, CO. I DISCOVERED THAT THE LEAF SPRINGS ON THE PASSENGER SIDE OF THE TRAILER HAD FLATTENED OUT. THE TRAILER IS 2 MONTHS OLD AND THE WEIGHT WAS MINIMAL AS NONE OF THE HOLDING TANKS WERE FILLED AND HALF OF THE CABINETS WERE EMPTY AS WELL AS EMPTY FRIDGE. I CONTACTED THE MANUFACTURER AND THEY AUTHORIZED REPLACEMENT OF SPRINGS. MY CONCERNS IS THAT THE MANUFACTURER IS USING SUB STANDARD PRODUCTS AND THIS CAN LEAD TO A TRAGIC ACCIDENT AT SOME POINT. I ALSO BELONG TO A FB GROUP OF IMAGINE OWNERS THAT HAS 12,500 MEMBERS AND THE TOPIC OF FLATTENED LEAF SPRINGS IS A DAILY OCCURRENCE. SOMEONE SHOULD BE LOOKING IN TO THIS BEFORE A TRAGIC ACCIDENT OCCURS THAT COULD OF BEEN EASILY AVOIDABLE BY MANUFACTURER USING BETTER QUALITY PRODUCTS AND OR HIGHER PRODUCT AS WELL.
Additional Notes:
WHILE DRIVING BACK FROM A FAMILY TRIP IN NEBRASKA ON 6/30/19. I NOTICED THAT THE TRAILER WAS PUSHING THE TOW VEHICLE TO THE RIGHT WHILE BREAKING HARDER THAN NORMAL. THIS HAPPENED MULTIPLE TIMES DURING OUR 4.5 HOUR TRIP HOME AND UPON ARRIVING AT OUR HOUSE IN LONE TREE, CO. I DISCOVERED THAT THE LEAF SPRINGS ON THE PASSENGER SIDE OF THE TRAILER HAD FLATTENED OUT. THE TRAILER IS 2 MONTHS OLD AND THE WEIGHT WAS MINIMAL AS NONE OF THE HOLDING TANKS WERE FILLED AND HALF OF THE CABINETS WERE EMPTY AS WELL AS EMPTY FRIDGE. I CONTACTED THE MANUFACTURER AND THEY AUTHORIZED REPLACEMENT OF SPRINGS. MY CONCERNS IS THAT THE MANUFACTURER IS USING SUB STANDARD PRODUCTS AND THIS CAN LEAD TO A TRAGIC ACCIDENT AT SOME POINT. I ALSO BELONG TO A FB GROUP OF IMAGINE OWNERS THAT HAS 12,500 MEMBERS AND THE TOPIC OF FLATTENED LEAF SPRINGS IS A DAILY OCCURRENCE. SOMEONE SHOULD BE LOOKING IN TO THIS BEFORE A TRAGIC ACCIDENT OCCURS THAT COULD OF BEEN EASILY AVOIDABLE BY MANUFACTURER USING BETTER QUALITY PRODUCTS AND OR HIGHER PRODUCT AS WELL.
Mfg Campaign: 11229851
Recall Date: Jul 7, 2019
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