Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 900012
Recall Date: Dec 8, 2017
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910010
Recall Date: Oct 4, 2017
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910009
Recall Date: Apr 25, 2017
Consumer Complaints
11 ComplaintsGrand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Corrective Action:
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Additional Notes:
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Mfg Campaign: 11675820
Recall Date: Jul 24, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Corrective Action:
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Additional Notes:
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Mfg Campaign: 11675820
Recall Date: Jul 24, 2025
Grand Design Rv, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 Grand design Imagine. The contact received a recall notification for NHTSA Campaign Number: 21V393000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Grand design Imagine. The contact received a recall notification for NHTSA Campaign Number: 21V393000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Grand design Imagine. The contact received a recall notification for NHTSA Campaign Number: 21V393000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11428806
Recall Date: Aug 12, 2021
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. THE CONTACT STATED THAT DUE TO THE LEAF SPRING FLATTENING OUT, THE TIRES WERE RUBBING AGAINST THE BOTTOM OF THE TRAILER. THE CONTACT STATED THAT THE FAILURE SHOULD NOT OCCUR BECAUSE THE TRAILER WAS NOT OVERLOADED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. *DT
Corrective Action:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. THE CONTACT STATED THAT DUE TO THE LEAF SPRING FLATTENING OUT, THE TIRES WERE RUBBING AGAINST THE BOTTOM OF THE TRAILER. THE CONTACT STATED THAT THE FAILURE SHOULD NOT OCCUR BECAUSE THE TRAILER WAS NOT OVERLOADED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. *DT
Additional Notes:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. THE CONTACT STATED THAT DUE TO THE LEAF SPRING FLATTENING OUT, THE TIRES WERE RUBBING AGAINST THE BOTTOM OF THE TRAILER. THE CONTACT STATED THAT THE FAILURE SHOULD NOT OCCUR BECAUSE THE TRAILER WAS NOT OVERLOADED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. *DT
Mfg Campaign: 11271443
Recall Date: Oct 28, 2019
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE 2600 RV. AFTER TRAVELING APPROXIMATELY 5,000 MILES, THE CONTACT DISCOVERED THAT BOTH OF THE VEHICLE'S AXLES HAD LOST THEIR CAMBERS. THERE WERE NO WARNING INDICATORS FOR THE AXLE MALFUNCTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO COVER THE COST TO REPLACE BOTH THE AXLE AND SPRING SETS. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE COST WAS COVERED BY THE MANUFACTURER. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT TRAVELED ANOTHER 6,000 MILES AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE BEGAN TO WEAR SIGNIFICANTLY AND THERE WAS ADVANCED TIRE WEAR ON THE OTHER THREE TIRES. THE CONTACT TOOK THE TRAILER TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH AXLES WERE BENT AND HAD FAILED AGAIN. ALSO, ALL FOUR WHEELS WERE OUT OF ALIGNMENT. THE CONTACT HAD THE WHEELS ALIGNED AND ALL FOUR TIRES REPLACED. THE CONTACT RESEARCHED THE COST AND DISCOVERED THAT GRAND DESIGN MANUFACTURED VEHICLES WITH WHAT HE BELIEVED WERE LOW COST, POORLY DESIGNED SPRINGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AGAIN AND INFORMED THE CONTACT THAT THEY COULD REPAIR THE VEHICLE AGAIN. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE 2600 RV. AFTER TRAVELING APPROXIMATELY 5,000 MILES, THE CONTACT DISCOVERED THAT BOTH OF THE VEHICLE'S AXLES HAD LOST THEIR CAMBERS. THERE WERE NO WARNING INDICATORS FOR THE AXLE MALFUNCTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO COVER THE COST TO REPLACE BOTH THE AXLE AND SPRING SETS. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE COST WAS COVERED BY THE MANUFACTURER. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT TRAVELED ANOTHER 6,000 MILES AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE BEGAN TO WEAR SIGNIFICANTLY AND THERE WAS ADVANCED TIRE WEAR ON THE OTHER THREE TIRES. THE CONTACT TOOK THE TRAILER TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH AXLES WERE BENT AND HAD FAILED AGAIN. ALSO, ALL FOUR WHEELS WERE OUT OF ALIGNMENT. THE CONTACT HAD THE WHEELS ALIGNED AND ALL FOUR TIRES REPLACED. THE CONTACT RESEARCHED THE COST AND DISCOVERED THAT GRAND DESIGN MANUFACTURED VEHICLES WITH WHAT HE BELIEVED WERE LOW COST, POORLY DESIGNED SPRINGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AGAIN AND INFORMED THE CONTACT THAT THEY COULD REPAIR THE VEHICLE AGAIN. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE 2600 RV. AFTER TRAVELING APPROXIMATELY 5,000 MILES, THE CONTACT DISCOVERED THAT BOTH OF THE VEHICLE'S AXLES HAD LOST THEIR CAMBERS. THERE WERE NO WARNING INDICATORS FOR THE AXLE MALFUNCTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO COVER THE COST TO REPLACE BOTH THE AXLE AND SPRING SETS. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE COST WAS COVERED BY THE MANUFACTURER. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT TRAVELED ANOTHER 6,000 MILES AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE BEGAN TO WEAR SIGNIFICANTLY AND THERE WAS ADVANCED TIRE WEAR ON THE OTHER THREE TIRES. THE CONTACT TOOK THE TRAILER TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH AXLES WERE BENT AND HAD FAILED AGAIN. ALSO, ALL FOUR WHEELS WERE OUT OF ALIGNMENT. THE CONTACT HAD THE WHEELS ALIGNED AND ALL FOUR TIRES REPLACED. THE CONTACT RESEARCHED THE COST AND DISCOVERED THAT GRAND DESIGN MANUFACTURED VEHICLES WITH WHAT HE BELIEVED WERE LOW COST, POORLY DESIGNED SPRINGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AGAIN AND INFORMED THE CONTACT THAT THEY COULD REPAIR THE VEHICLE AGAIN. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Mfg Campaign: 11257381
Recall Date: Sep 23, 2019
Grand Design Rv, Llc
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAVEL TRAILER EQUIPPED WITH LIONSHEAD WESTLAKE TIRES, SIZE: SP225/75/R15 (NA). WHILE DRIVING 64 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE FAILURE DAMAGED THE MARKER LIGHTS ON THE SIDE OF THE TRAILER AS WELL AS THE PASSENGER SIDE FENDER. ALSO, THE WIRING HARNESS FOR THE ELECTRIC SLIDE WAS RIPPED APART DUE TO THE SUDDEN TIRE FAILURE. THE CONTACT WAS ABLE TO MOVE THE TRAILER TO A PARKING LOT AND CALLED A ROADSIDE TIRE SERVICE TO HAVE THE TIRE REPLACED. THE CONTACT FILED COMPLAINTS WITH VARIOUS AGENCIES, INCLUDING THE MANUFACTURER'S WEBSITE. SHORTLY AFTER THE INITIAL BLOW OUT, THE TIRE BLEW OUT AGAIN ON THE SAME SIDE. AFTERWARDS, THE CONTACT HAD ALL FOUR TIRES REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAVEL TRAILER EQUIPPED WITH LIONSHEAD WESTLAKE TIRES, SIZE: SP225/75/R15 (NA). WHILE DRIVING 64 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE FAILURE DAMAGED THE MARKER LIGHTS ON THE SIDE OF THE TRAILER AS WELL AS THE PASSENGER SIDE FENDER. ALSO, THE WIRING HARNESS FOR THE ELECTRIC SLIDE WAS RIPPED APART DUE TO THE SUDDEN TIRE FAILURE. THE CONTACT WAS ABLE TO MOVE THE TRAILER TO A PARKING LOT AND CALLED A ROADSIDE TIRE SERVICE TO HAVE THE TIRE REPLACED. THE CONTACT FILED COMPLAINTS WITH VARIOUS AGENCIES, INCLUDING THE MANUFACTURER'S WEBSITE. SHORTLY AFTER THE INITIAL BLOW OUT, THE TIRE BLEW OUT AGAIN ON THE SAME SIDE. AFTERWARDS, THE CONTACT HAD ALL FOUR TIRES REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAVEL TRAILER EQUIPPED WITH LIONSHEAD WESTLAKE TIRES, SIZE: SP225/75/R15 (NA). WHILE DRIVING 64 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE FAILURE DAMAGED THE MARKER LIGHTS ON THE SIDE OF THE TRAILER AS WELL AS THE PASSENGER SIDE FENDER. ALSO, THE WIRING HARNESS FOR THE ELECTRIC SLIDE WAS RIPPED APART DUE TO THE SUDDEN TIRE FAILURE. THE CONTACT WAS ABLE TO MOVE THE TRAILER TO A PARKING LOT AND CALLED A ROADSIDE TIRE SERVICE TO HAVE THE TIRE REPLACED. THE CONTACT FILED COMPLAINTS WITH VARIOUS AGENCIES, INCLUDING THE MANUFACTURER'S WEBSITE. SHORTLY AFTER THE INITIAL BLOW OUT, THE TIRE BLEW OUT AGAIN ON THE SAME SIDE. AFTERWARDS, THE CONTACT HAD ALL FOUR TIRES REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11257504
Recall Date: Sep 23, 2019
Grand Design Rv, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Mfg Campaign: 11251828
Recall Date: Aug 27, 2019
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Mfg Campaign: 11251828
Recall Date: Aug 27, 2019
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
SPRINGS GOING FLAT OR FAILING. SEVERAL REPORTS ON GD FACEBOOK PAGE. I THINK IT NEEDS TO BE LOOKED INTO. CALLED GD FOR HELP BUT NO RESULTS. THEY CLAIM THEY HAD PROBLEMS WITH DEXTER AXLES BUT NOT LIPPERT AXLES. I CALLED LIPPERT AND THEY PRETTY MUCH SAID THERE HAS BEEN ISSUES BUT THEY SEND GD WHAT THEY ASK FOR. *DT CONSUMER STATED FLAT SPRINGS WERE REPLACED.*JB
Corrective Action:
SPRINGS GOING FLAT OR FAILING. SEVERAL REPORTS ON GD FACEBOOK PAGE. I THINK IT NEEDS TO BE LOOKED INTO. CALLED GD FOR HELP BUT NO RESULTS. THEY CLAIM THEY HAD PROBLEMS WITH DEXTER AXLES BUT NOT LIPPERT AXLES. I CALLED LIPPERT AND THEY PRETTY MUCH SAID THERE HAS BEEN ISSUES BUT THEY SEND GD WHAT THEY ASK FOR. *DT CONSUMER STATED FLAT SPRINGS WERE REPLACED.*JB
Additional Notes:
SPRINGS GOING FLAT OR FAILING. SEVERAL REPORTS ON GD FACEBOOK PAGE. I THINK IT NEEDS TO BE LOOKED INTO. CALLED GD FOR HELP BUT NO RESULTS. THEY CLAIM THEY HAD PROBLEMS WITH DEXTER AXLES BUT NOT LIPPERT AXLES. I CALLED LIPPERT AND THEY PRETTY MUCH SAID THERE HAS BEEN ISSUES BUT THEY SEND GD WHAT THEY ASK FOR. *DT CONSUMER STATED FLAT SPRINGS WERE REPLACED.*JB
Mfg Campaign: 11194273
Recall Date: Apr 6, 2019
Grand Design Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT
Corrective Action:
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT
Additional Notes:
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT
Mfg Campaign: 11102916
Recall Date: Jun 20, 2018
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT
Corrective Action:
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT
Additional Notes:
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT
Mfg Campaign: 11102916
Recall Date: Jun 20, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury