Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 900012
Recall Date: Dec 8, 2017
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910010
Recall Date: Oct 4, 2017
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910009
Recall Date: Apr 25, 2017
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910006
Recall Date: May 25, 2016
Consumer Complaints
2 ComplaintsGrand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.
Corrective Action:
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.
Additional Notes:
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.
Mfg Campaign: 11585699
Recall Date: Apr 28, 2024
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.
Corrective Action:
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.
Additional Notes:
Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.
Mfg Campaign: 11585699
Recall Date: Apr 28, 2024
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