Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
163 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Corrective Action:
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Additional Notes:
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Mfg Campaign: 11676972
Recall Date: Jul 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Corrective Action:
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Additional Notes:
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Mfg Campaign: 11676972
Recall Date: Jul 29, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
I am writing to formally express my concern and frustration regarding the prolonged delay in implementing a remedy for General Motors Safety Recall N252494000, which affects vehicles equipped with the L87 6.2-liter VB engine. This recall, issued in April 2025, was prompted by serious safety concerns involving sudden engine failure and loss of propulsion-conditions that significantly increase the risk of a crash. Despite the recall being acknowledged and a Special Coverage Bulletin (N252494003) issued in May 2025, there has been no clear timeline or actionable fix provided to affected vehicle owners like myself. The root causes, as identified by GM, include rod-bearing damage due to sediment and out-of-spec crankshaft dimensions-both stemming from supplier manufacturing defects. Given the severity of the issue and the number of vehicles involved (nearly 600,000), the lack of timely resolution is unacceptable. I urge the NHTSA to take further action to ensure that GM expedites the development and deployment of a permanent fix. Vehicle owners deserve transparency, accountability, and above all, safety.
Corrective Action:
I am writing to formally express my concern and frustration regarding the prolonged delay in implementing a remedy for General Motors Safety Recall N252494000, which affects vehicles equipped with the L87 6.2-liter VB engine. This recall, issued in April 2025, was prompted by serious safety concerns involving sudden engine failure and loss of propulsion-conditions that significantly increase the risk of a crash. Despite the recall being acknowledged and a Special Coverage Bulletin (N252494003) issued in May 2025, there has been no clear timeline or actionable fix provided to affected vehicle owners like myself. The root causes, as identified by GM, include rod-bearing damage due to sediment and out-of-spec crankshaft dimensions-both stemming from supplier manufacturing defects. Given the severity of the issue and the number of vehicles involved (nearly 600,000), the lack of timely resolution is unacceptable. I urge the NHTSA to take further action to ensure that GM expedites the development and deployment of a permanent fix. Vehicle owners deserve transparency, accountability, and above all, safety.
Additional Notes:
I am writing to formally express my concern and frustration regarding the prolonged delay in implementing a remedy for General Motors Safety Recall N252494000, which affects vehicles equipped with the L87 6.2-liter VB engine. This recall, issued in April 2025, was prompted by serious safety concerns involving sudden engine failure and loss of propulsion-conditions that significantly increase the risk of a crash. Despite the recall being acknowledged and a Special Coverage Bulletin (N252494003) issued in May 2025, there has been no clear timeline or actionable fix provided to affected vehicle owners like myself. The root causes, as identified by GM, include rod-bearing damage due to sediment and out-of-spec crankshaft dimensions-both stemming from supplier manufacturing defects. Given the severity of the issue and the number of vehicles involved (nearly 600,000), the lack of timely resolution is unacceptable. I urge the NHTSA to take further action to ensure that GM expedites the development and deployment of a permanent fix. Vehicle owners deserve transparency, accountability, and above all, safety.
Mfg Campaign: 11673572
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
There is a safety recall but it has not yet been resolved, risking lives.
Corrective Action:
There is a safety recall but it has not yet been resolved, risking lives.
Additional Notes:
There is a safety recall but it has not yet been resolved, risking lives.
Mfg Campaign: 11671417
Recall Date: Jul 6, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a safety recall but it has not yet been resolved, risking lives.
Corrective Action:
There is a safety recall but it has not yet been resolved, risking lives.
Additional Notes:
There is a safety recall but it has not yet been resolved, risking lives.
Mfg Campaign: 11671417
Recall Date: Jul 6, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a safety recall but it has not yet been resolved, risking lives.
Corrective Action:
There is a safety recall but it has not yet been resolved, risking lives.
Additional Notes:
There is a safety recall but it has not yet been resolved, risking lives.
Mfg Campaign: 11671417
Recall Date: Jul 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that on several occasions, the vehicle failed to immediately start. During the failure, the contact received a message that the battery power was low. The contact stated that the vehicle was jumpstarted. The battery was replaced, but the failure persisted. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 11,000.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that on several occasions, the vehicle failed to immediately start. During the failure, the contact received a message that the battery power was low. The contact stated that the vehicle was jumpstarted. The battery was replaced, but the failure persisted. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 11,000.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that on several occasions, the vehicle failed to immediately start. During the failure, the contact received a message that the battery power was low. The contact stated that the vehicle was jumpstarted. The battery was replaced, but the failure persisted. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 11,000.
Mfg Campaign: 11670779
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11670839
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
There's a recall on my SUV ... recall ID 25V274. The dealer told me that there is no part available currently so they refuse to inspect my SUV. I believe if the inspection revealed that there is no defect relating to the recall, the dealer is required to use higher viscosity oil. I've asked them to perform this inspection while they wait for the parts, but they refuse to do so. As summer vacation is here, what if the defect in fact does exist in my SUV that will cause a dead engine while driving on the highway, and we get hit by a semitruck killing me and my family. That would be too late isn't it!? How long must I wait for the parts and continue to put my me and my family's safety at risk?
Corrective Action:
There's a recall on my SUV ... recall ID 25V274. The dealer told me that there is no part available currently so they refuse to inspect my SUV. I believe if the inspection revealed that there is no defect relating to the recall, the dealer is required to use higher viscosity oil. I've asked them to perform this inspection while they wait for the parts, but they refuse to do so. As summer vacation is here, what if the defect in fact does exist in my SUV that will cause a dead engine while driving on the highway, and we get hit by a semitruck killing me and my family. That would be too late isn't it!? How long must I wait for the parts and continue to put my me and my family's safety at risk?
Additional Notes:
There's a recall on my SUV ... recall ID 25V274. The dealer told me that there is no part available currently so they refuse to inspect my SUV. I believe if the inspection revealed that there is no defect relating to the recall, the dealer is required to use higher viscosity oil. I've asked them to perform this inspection while they wait for the parts, but they refuse to do so. As summer vacation is here, what if the defect in fact does exist in my SUV that will cause a dead engine while driving on the highway, and we get hit by a semitruck killing me and my family. That would be too late isn't it!? How long must I wait for the parts and continue to put my me and my family's safety at risk?
Mfg Campaign: 11669908
Recall Date: Jun 28, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 2-3 MPH and depressing the brake pedal, the vehicle failed to stop. The vehicle was driven in circles until the vehicle coasted to a stop. The contact was able to get the vehicle back to the residence and parked the vehicle. The following morning during start-up, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that software update that was performed on the vehicle was properly performed. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 2-3 MPH and depressing the brake pedal, the vehicle failed to stop. The vehicle was driven in circles until the vehicle coasted to a stop. The contact was able to get the vehicle back to the residence and parked the vehicle. The following morning during start-up, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that software update that was performed on the vehicle was properly performed. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 2-3 MPH and depressing the brake pedal, the vehicle failed to stop. The vehicle was driven in circles until the vehicle coasted to a stop. The contact was able to get the vehicle back to the residence and parked the vehicle. The following morning during start-up, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that software update that was performed on the vehicle was properly performed. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Mfg Campaign: 11669113
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Mfg Campaign: 11669205
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.
Mfg Campaign: 11669205
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On April 30, 2025, my 2023 GMC Yukon with 68,000 miles on it (8,000 miles outside of the warranty and that I had purchased on 4/27/2024) randomly downshifted as I was turning into a parking lot and gave me a computer notification stating "Service transmission now, unable to shift soon." I immediately put my car in park and called OnStar for her to read me the computer code. She said it came up with two codes so we brought it to Wyatt Johnson GMC in Clarksville Tennessee. They plugged in their computer reader and that's when the service provider informed me that my car was un-drivable because it was unsafe. We left it there for them to do a diagnostic test on it to see exactly what is wrong with it. A few days later they contacted us and informed us that it was a malfunction in the transmission valve body. The dealership informed us that it would cost $2754.25 to fix but the issue is the part is on back order and they don't know when it will be available. We have been in contact with the dealership and with General Motors customer service almost weekly trying to find out, when the part will be available and where I am on "the list" and no one has an answer. With the personal research that I have done, I have seen that people have been waiting for over a year. I also know that there are current class-action lawsuits for GM's Yukons for years a little older than mine and currently multiple complaints for the newer Yukons for the same transmission valve body issues. The dealership does not give out loaners anymore after Covid. I have asked, general motors. Customer service has informed me that it's up to the dealership if they will give me one General Motors said they would look into a possible reimbursement program if I have to purchase a rental, but they will only cover a car that cost $44 a day and that is not including taxes and extra fees, but I can't afford to rent anything and I'm missing work.
Corrective Action:
On April 30, 2025, my 2023 GMC Yukon with 68,000 miles on it (8,000 miles outside of the warranty and that I had purchased on 4/27/2024) randomly downshifted as I was turning into a parking lot and gave me a computer notification stating "Service transmission now, unable to shift soon." I immediately put my car in park and called OnStar for her to read me the computer code. She said it came up with two codes so we brought it to Wyatt Johnson GMC in Clarksville Tennessee. They plugged in their computer reader and that's when the service provider informed me that my car was un-drivable because it was unsafe. We left it there for them to do a diagnostic test on it to see exactly what is wrong with it. A few days later they contacted us and informed us that it was a malfunction in the transmission valve body. The dealership informed us that it would cost $2754.25 to fix but the issue is the part is on back order and they don't know when it will be available. We have been in contact with the dealership and with General Motors customer service almost weekly trying to find out, when the part will be available and where I am on "the list" and no one has an answer. With the personal research that I have done, I have seen that people have been waiting for over a year. I also know that there are current class-action lawsuits for GM's Yukons for years a little older than mine and currently multiple complaints for the newer Yukons for the same transmission valve body issues. The dealership does not give out loaners anymore after Covid. I have asked, general motors. Customer service has informed me that it's up to the dealership if they will give me one General Motors said they would look into a possible reimbursement program if I have to purchase a rental, but they will only cover a car that cost $44 a day and that is not including taxes and extra fees, but I can't afford to rent anything and I'm missing work.
Additional Notes:
On April 30, 2025, my 2023 GMC Yukon with 68,000 miles on it (8,000 miles outside of the warranty and that I had purchased on 4/27/2024) randomly downshifted as I was turning into a parking lot and gave me a computer notification stating "Service transmission now, unable to shift soon." I immediately put my car in park and called OnStar for her to read me the computer code. She said it came up with two codes so we brought it to Wyatt Johnson GMC in Clarksville Tennessee. They plugged in their computer reader and that's when the service provider informed me that my car was un-drivable because it was unsafe. We left it there for them to do a diagnostic test on it to see exactly what is wrong with it. A few days later they contacted us and informed us that it was a malfunction in the transmission valve body. The dealership informed us that it would cost $2754.25 to fix but the issue is the part is on back order and they don't know when it will be available. We have been in contact with the dealership and with General Motors customer service almost weekly trying to find out, when the part will be available and where I am on "the list" and no one has an answer. With the personal research that I have done, I have seen that people have been waiting for over a year. I also know that there are current class-action lawsuits for GM's Yukons for years a little older than mine and currently multiple complaints for the newer Yukons for the same transmission valve body issues. The dealership does not give out loaners anymore after Covid. I have asked, general motors. Customer service has informed me that it's up to the dealership if they will give me one General Motors said they would look into a possible reimbursement program if I have to purchase a rental, but they will only cover a car that cost $44 a day and that is not including taxes and extra fees, but I can't afford to rent anything and I'm missing work.
Mfg Campaign: 11668999
Recall Date: Jun 24, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof exploded while driving down the highway.
Corrective Action:
The sunroof exploded while driving down the highway.
Additional Notes:
The sunroof exploded while driving down the highway.
Mfg Campaign: 11667985
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was brought to dealership Fountain Buick GMC 8701 S Orange Blossom Trail, Orlando, FL 32809 (866) 465-4364 for recall on engine. Dealership told our company that they were unable to repair or diagnose the recall this month June 2025. Vehicle has had an intermittent check engine light from time to time. I was instructed that it was safe to still drive the vehicle.
Corrective Action:
Vehicle was brought to dealership Fountain Buick GMC 8701 S Orange Blossom Trail, Orlando, FL 32809 (866) 465-4364 for recall on engine. Dealership told our company that they were unable to repair or diagnose the recall this month June 2025. Vehicle has had an intermittent check engine light from time to time. I was instructed that it was safe to still drive the vehicle.
Additional Notes:
Vehicle was brought to dealership Fountain Buick GMC 8701 S Orange Blossom Trail, Orlando, FL 32809 (866) 465-4364 for recall on engine. Dealership told our company that they were unable to repair or diagnose the recall this month June 2025. Vehicle has had an intermittent check engine light from time to time. I was instructed that it was safe to still drive the vehicle.
Mfg Campaign: 11667605
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle was brought to dealership Fountain Buick GMC 8701 S Orange Blossom Trail, Orlando, FL 32809 (866) 465-4364 for recall on engine. Dealership told our company that they were unable to repair or diagnose the recall this month June 2025. Vehicle has had an intermittent check engine light from time to time. I was instructed that it was safe to still drive the vehicle.
Corrective Action:
Vehicle was brought to dealership Fountain Buick GMC 8701 S Orange Blossom Trail, Orlando, FL 32809 (866) 465-4364 for recall on engine. Dealership told our company that they were unable to repair or diagnose the recall this month June 2025. Vehicle has had an intermittent check engine light from time to time. I was instructed that it was safe to still drive the vehicle.
Additional Notes:
Vehicle was brought to dealership Fountain Buick GMC 8701 S Orange Blossom Trail, Orlando, FL 32809 (866) 465-4364 for recall on engine. Dealership told our company that they were unable to repair or diagnose the recall this month June 2025. Vehicle has had an intermittent check engine light from time to time. I was instructed that it was safe to still drive the vehicle.
Mfg Campaign: 11667605
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am filing a complaint regarding my 2023 GMC Yukon Denali Ultimate, equipped with the 6.2L L87 V8 engine, which is currently under NHTSA Recall 24V-266 for a potential engine failure due to defective bottom-end components. I received the official recall notice indicating that the issue poses a serious safety risk, including possible loss of propulsion and engine failure without warning. However, despite this being a mandatory safety recall, I’ve been informed by my dealership that no remedy is currently available, and I have been provided no timeline for repair or inspection. This effectively renders my $115,000 vehicle unsafe for normal use, yet I am left with no clear recourse, no loaner vehicle, and no repair timeline. I am now forced to restrict my driving to short errands only to reduce risk—completely unacceptable for a vehicle of this cost, class, and usage expectation. I am requesting that NHTSA formally investigate the timeliness and adequacy of GM's response to this recall and consider enforcing provisions of the Motor Vehicle Safety Act that require manufacturers to remedy defects within a reasonable timeframe. Thousands of affected owners are currently left without a fix for a potentially dangerous engine flaw. Vehicle: 2023 GMC Yukon Denali Ultimate Mileage: ~28,000 miles VIN: [XXX] Recall #: 24V-266 (GM internal reference N232414720) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am filing a complaint regarding my 2023 GMC Yukon Denali Ultimate, equipped with the 6.2L L87 V8 engine, which is currently under NHTSA Recall 24V-266 for a potential engine failure due to defective bottom-end components. I received the official recall notice indicating that the issue poses a serious safety risk, including possible loss of propulsion and engine failure without warning. However, despite this being a mandatory safety recall, I’ve been informed by my dealership that no remedy is currently available, and I have been provided no timeline for repair or inspection. This effectively renders my $115,000 vehicle unsafe for normal use, yet I am left with no clear recourse, no loaner vehicle, and no repair timeline. I am now forced to restrict my driving to short errands only to reduce risk—completely unacceptable for a vehicle of this cost, class, and usage expectation. I am requesting that NHTSA formally investigate the timeliness and adequacy of GM's response to this recall and consider enforcing provisions of the Motor Vehicle Safety Act that require manufacturers to remedy defects within a reasonable timeframe. Thousands of affected owners are currently left without a fix for a potentially dangerous engine flaw. Vehicle: 2023 GMC Yukon Denali Ultimate Mileage: ~28,000 miles VIN: [XXX] Recall #: 24V-266 (GM internal reference N232414720) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am filing a complaint regarding my 2023 GMC Yukon Denali Ultimate, equipped with the 6.2L L87 V8 engine, which is currently under NHTSA Recall 24V-266 for a potential engine failure due to defective bottom-end components. I received the official recall notice indicating that the issue poses a serious safety risk, including possible loss of propulsion and engine failure without warning. However, despite this being a mandatory safety recall, I’ve been informed by my dealership that no remedy is currently available, and I have been provided no timeline for repair or inspection. This effectively renders my $115,000 vehicle unsafe for normal use, yet I am left with no clear recourse, no loaner vehicle, and no repair timeline. I am now forced to restrict my driving to short errands only to reduce risk—completely unacceptable for a vehicle of this cost, class, and usage expectation. I am requesting that NHTSA formally investigate the timeliness and adequacy of GM's response to this recall and consider enforcing provisions of the Motor Vehicle Safety Act that require manufacturers to remedy defects within a reasonable timeframe. Thousands of affected owners are currently left without a fix for a potentially dangerous engine flaw. Vehicle: 2023 GMC Yukon Denali Ultimate Mileage: ~28,000 miles VIN: [XXX] Recall #: 24V-266 (GM internal reference N232414720) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667271
Recall Date: Jun 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My name is [XXX] , and I am writing to formally lodge a complaint regarding a serious safety defect in my 2023 GMC Yukon with a 3.0 Duramax diesel engine. The issue involves the transmission valve body, which has caused rear wheel lockup at highway speeds. I experienced this issue at 34,000 miles on my vehicle, and it has been in the shop for over 5 weeks with no estimated time on parts availability. Despite opening a case with GM support, as detailed in the attached email transcript, I have not received a resolution. GM has refused to replace the complete transmission on the vehicle and only offered to replace the valve body. This is unacceptable as the defective valve body has already caused damage to the transmission. I also opened a BBB Auto Line case, which was closed immediately after I denied the offer from the GM support representative. This raises concerns about a potential conflict of interest, as the BBB Auto Line seemed aware of my interactions with GM support. I am seeking a complete transmission replacement with a valve body upgrade kit from NextGen transmission, which I believe would resolve the issue. However, GM has not accepted this offer. I request that the NHTSA investigate this matter promptly to ensure the safety of my vehicle and others that may be affected by this defect. If this issue is not resolved, I will have no choice but to pursue legal action. Thank you for your prompt attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My name is [XXX] , and I am writing to formally lodge a complaint regarding a serious safety defect in my 2023 GMC Yukon with a 3.0 Duramax diesel engine. The issue involves the transmission valve body, which has caused rear wheel lockup at highway speeds. I experienced this issue at 34,000 miles on my vehicle, and it has been in the shop for over 5 weeks with no estimated time on parts availability. Despite opening a case with GM support, as detailed in the attached email transcript, I have not received a resolution. GM has refused to replace the complete transmission on the vehicle and only offered to replace the valve body. This is unacceptable as the defective valve body has already caused damage to the transmission. I also opened a BBB Auto Line case, which was closed immediately after I denied the offer from the GM support representative. This raises concerns about a potential conflict of interest, as the BBB Auto Line seemed aware of my interactions with GM support. I am seeking a complete transmission replacement with a valve body upgrade kit from NextGen transmission, which I believe would resolve the issue. However, GM has not accepted this offer. I request that the NHTSA investigate this matter promptly to ensure the safety of my vehicle and others that may be affected by this defect. If this issue is not resolved, I will have no choice but to pursue legal action. Thank you for your prompt attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My name is [XXX] , and I am writing to formally lodge a complaint regarding a serious safety defect in my 2023 GMC Yukon with a 3.0 Duramax diesel engine. The issue involves the transmission valve body, which has caused rear wheel lockup at highway speeds. I experienced this issue at 34,000 miles on my vehicle, and it has been in the shop for over 5 weeks with no estimated time on parts availability. Despite opening a case with GM support, as detailed in the attached email transcript, I have not received a resolution. GM has refused to replace the complete transmission on the vehicle and only offered to replace the valve body. This is unacceptable as the defective valve body has already caused damage to the transmission. I also opened a BBB Auto Line case, which was closed immediately after I denied the offer from the GM support representative. This raises concerns about a potential conflict of interest, as the BBB Auto Line seemed aware of my interactions with GM support. I am seeking a complete transmission replacement with a valve body upgrade kit from NextGen transmission, which I believe would resolve the issue. However, GM has not accepted this offer. I request that the NHTSA investigate this matter promptly to ensure the safety of my vehicle and others that may be affected by this defect. If this issue is not resolved, I will have no choice but to pursue legal action. Thank you for your prompt attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11664367
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.
Corrective Action:
I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.
Additional Notes:
I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.
Mfg Campaign: 11664433
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.
Corrective Action:
I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.
Additional Notes:
I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.
Mfg Campaign: 11664433
Recall Date: Jun 2, 2025
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