Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
116k miles and the transmission went out. Spent almost 6k on a jasper to replace it. I don’t think I need to explain what happens when a trans goes out. It did all of those things.
Corrective Action:
116k miles and the transmission went out. Spent almost 6k on a jasper to replace it. I don’t think I need to explain what happens when a trans goes out. It did all of those things.
Additional Notes:
116k miles and the transmission went out. Spent almost 6k on a jasper to replace it. I don’t think I need to explain what happens when a trans goes out. It did all of those things.
Mfg Campaign: 11673777
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I brought a 2017 Yukon GMC from a dealership. When I first drove it on a highway it began to pull and shake, to the point it slow down on the highway. Also the dashboard started to shake , vibrate on the highway. When I step on the gas on a local road ,the transmission is pulling to pick up speed. Took it to a Mechanic and explained to him what was going on he test drove it and told me it's the transmission. He also said this year truck " GMC" truck like this has bad transmission. I did my research and find out that it is true. I have a disabled mother that I take to her doctors appointment and I'm scared bto out her in this truck. This is a 1 vehicle and anytime the truck will just slow down or vibrate or shake. No check engine light comes on when it happens.ifni driving on A highway sometimes the check engine light will blink 3 to four times then go back out.
Corrective Action:
I brought a 2017 Yukon GMC from a dealership. When I first drove it on a highway it began to pull and shake, to the point it slow down on the highway. Also the dashboard started to shake , vibrate on the highway. When I step on the gas on a local road ,the transmission is pulling to pick up speed. Took it to a Mechanic and explained to him what was going on he test drove it and told me it's the transmission. He also said this year truck " GMC" truck like this has bad transmission. I did my research and find out that it is true. I have a disabled mother that I take to her doctors appointment and I'm scared bto out her in this truck. This is a 1 vehicle and anytime the truck will just slow down or vibrate or shake. No check engine light comes on when it happens.ifni driving on A highway sometimes the check engine light will blink 3 to four times then go back out.
Additional Notes:
I brought a 2017 Yukon GMC from a dealership. When I first drove it on a highway it began to pull and shake, to the point it slow down on the highway. Also the dashboard started to shake , vibrate on the highway. When I step on the gas on a local road ,the transmission is pulling to pick up speed. Took it to a Mechanic and explained to him what was going on he test drove it and told me it's the transmission. He also said this year truck " GMC" truck like this has bad transmission. I did my research and find out that it is true. I have a disabled mother that I take to her doctors appointment and I'm scared bto out her in this truck. This is a 1 vehicle and anytime the truck will just slow down or vibrate or shake. No check engine light comes on when it happens.ifni driving on A highway sometimes the check engine light will blink 3 to four times then go back out.
Mfg Campaign: 11669848
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Corrective Action:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Additional Notes:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Mfg Campaign: 11668183
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Corrective Action:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Additional Notes:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Mfg Campaign: 11668183
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Corrective Action:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Additional Notes:
The information screen on the gauge cluster sometimes will stop working. This is dangerous as It is the only part that shows if the vehicle is in Park, Reverse, Nuetral, or drive. It also is the only part that shows the vehicles fuel level, blinker, cruise control, temperature and other warnings and controls. This is a common problem for the 2015- xxxx Yukon and Tahoe.
Mfg Campaign: 11668183
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine Failure while driving, almost causing me to wreck on the highway.
Corrective Action:
Engine Failure while driving, almost causing me to wreck on the highway.
Additional Notes:
Engine Failure while driving, almost causing me to wreck on the highway.
Mfg Campaign: 11666540
Recall Date: Jun 12, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 GMC Yukon SLT,, has been having shifting problems, including hard or delayed shifts, clunking, jerking, and even sudden jolts when downshifting.Rough or jerky shifts, particularly during acceleration and deceleration, a delay in engaging gears, especially when shifting from park to drive or reverse. Transmission shifts are very rough in slow traffic with as much as one to two-second delays in shifting into gear with a loud thump. It is so rough that it feels like someone may have ran into your back bumper. It is also bad enough that it startles the driver, and it could be a safety issue
Corrective Action:
My 2017 GMC Yukon SLT,, has been having shifting problems, including hard or delayed shifts, clunking, jerking, and even sudden jolts when downshifting.Rough or jerky shifts, particularly during acceleration and deceleration, a delay in engaging gears, especially when shifting from park to drive or reverse. Transmission shifts are very rough in slow traffic with as much as one to two-second delays in shifting into gear with a loud thump. It is so rough that it feels like someone may have ran into your back bumper. It is also bad enough that it startles the driver, and it could be a safety issue
Additional Notes:
My 2017 GMC Yukon SLT,, has been having shifting problems, including hard or delayed shifts, clunking, jerking, and even sudden jolts when downshifting.Rough or jerky shifts, particularly during acceleration and deceleration, a delay in engaging gears, especially when shifting from park to drive or reverse. Transmission shifts are very rough in slow traffic with as much as one to two-second delays in shifting into gear with a loud thump. It is so rough that it feels like someone may have ran into your back bumper. It is also bad enough that it startles the driver, and it could be a safety issue
Mfg Campaign: 11659649
Recall Date: May 8, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659552
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659552
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] Please call me to discuss this matter on my GMC Vehicle. [XXX] Yukon GMC This might not be your department but lead me to the right area local, federally or NHTSA so I can discuss these issues in detail Issues I have had that are not normal and maybe need to be on a recall or on consumer alert list for major defects on major components Brakes losing total traction had to be fixed unannounced (recall) Rear Tail lights giving up , had to be replace (Recall) AC system failing had to be replaced Paint completely fading on hood prematurely Transmission failure, had to be overhauled Engine Failure with need of Lifters All the above high cost to fix and having no vehicle in the interim . These issues have been during the warranty and now out of warranty. Other cars do not have these many issues. [XXX] [XXX] On Friday, April 25, 2025 at 01:05:11 PM EDT, [XXX] [XXX] > wrote: Attention Mary Barra I am very disappointed that my 2017 Yukon has engine failure now (lifters issue). I am expecting to get help from your office and see what you can do to resolve this matter . I have owned multiple vehicles including Mercedes SUV and BMW SUV with no problems like this.. I have had nothing but problems for just over 100k miles vehicle that is still considered fairly new . Most vehicles offer warranties up to minimum 100k longer than yours especially with engine failure Please contact me to discuss this and see if you can cover the issue at hand . I am not sure who i need to be contacting to resolve this issue with the local automobile dept, recalls, lemon law or any government agency that deals with this issue. I would like to resolve this issue whereby i am satisficed to purchase a vehicle like this in the near future. Currently the vehicle is at your dealership. The car was built with defects. VIN [XXX] Please call me at the below number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659552
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Magneride defect - struts leaking !!! 85,000 miles This is unacceptable- car is dangerous- bouncing - rough ride- shaky- jerking Should be a recalll! Look it up online- many many complaints!
Corrective Action:
Magneride defect - struts leaking !!! 85,000 miles This is unacceptable- car is dangerous- bouncing - rough ride- shaky- jerking Should be a recalll! Look it up online- many many complaints!
Additional Notes:
Magneride defect - struts leaking !!! 85,000 miles This is unacceptable- car is dangerous- bouncing - rough ride- shaky- jerking Should be a recalll! Look it up online- many many complaints!
Mfg Campaign: 11659602
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated upon starting the vehicle, and while driving at various speeds, there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact stated that the abnormal ticking sound had gotten louder. The vehicle was taken to the dealer, and to several independent mechanics; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 181,000.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated upon starting the vehicle, and while driving at various speeds, there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact stated that the abnormal ticking sound had gotten louder. The vehicle was taken to the dealer, and to several independent mechanics; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 181,000.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated upon starting the vehicle, and while driving at various speeds, there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact stated that the abnormal ticking sound had gotten louder. The vehicle was taken to the dealer, and to several independent mechanics; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 181,000.
Mfg Campaign: 11659323
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Corrective Action:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Additional Notes:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Mfg Campaign: 11658985
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Corrective Action:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Additional Notes:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Mfg Campaign: 11658985
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Corrective Action:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Additional Notes:
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on GM vehicles and i wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in Park and it's actually in Reverse. The first time I noticed this problem was Sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.
Mfg Campaign: 11658985
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air condition lines that feed the rear compartment of the vehicle rub above the rear tire and put a hole in the line. The cost to replace was $2,000. Bad design
Corrective Action:
The air condition lines that feed the rear compartment of the vehicle rub above the rear tire and put a hole in the line. The cost to replace was $2,000. Bad design
Additional Notes:
The air condition lines that feed the rear compartment of the vehicle rub above the rear tire and put a hole in the line. The cost to replace was $2,000. Bad design
Mfg Campaign: 11658359
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out in August of 2023, had to have it rebuilt and costed 9,000. Safety was put at risk due to car sputtering to shift gears on the highway while traveling. Problem was identified by the dealership. No light indicators were on. Vehicle now has engine starting to come on periodically and when trying to diagnose it is giving fuel efficiency codes.
Corrective Action:
Transmission went out in August of 2023, had to have it rebuilt and costed 9,000. Safety was put at risk due to car sputtering to shift gears on the highway while traveling. Problem was identified by the dealership. No light indicators were on. Vehicle now has engine starting to come on periodically and when trying to diagnose it is giving fuel efficiency codes.
Additional Notes:
Transmission went out in August of 2023, had to have it rebuilt and costed 9,000. Safety was put at risk due to car sputtering to shift gears on the highway while traveling. Problem was identified by the dealership. No light indicators were on. Vehicle now has engine starting to come on periodically and when trying to diagnose it is giving fuel efficiency codes.
Mfg Campaign: 11657877
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
According to dealership Front and Back Suspension - SHOCK &/OR Struts - According to all complaints online it could be the Magnetic Ride Control- Car is a danger!!!!!! This car bounces all over the place - rides rough and bumpy!!! This should not be happening at 84K miles!
Corrective Action:
According to dealership Front and Back Suspension - SHOCK &/OR Struts - According to all complaints online it could be the Magnetic Ride Control- Car is a danger!!!!!! This car bounces all over the place - rides rough and bumpy!!! This should not be happening at 84K miles!
Additional Notes:
According to dealership Front and Back Suspension - SHOCK &/OR Struts - According to all complaints online it could be the Magnetic Ride Control- Car is a danger!!!!!! This car bounces all over the place - rides rough and bumpy!!! This should not be happening at 84K miles!
Mfg Campaign: 11652346
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifters failed
Corrective Action:
Lifters failed
Additional Notes:
Lifters failed
Mfg Campaign: 11652106
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal gets hard and will not allow vehicle to stop. Intermittent issue, but caused vehicle to hit gate. Same situation occurred later that same week and vehicle almost rolled through major highway crossing.
Corrective Action:
Brake pedal gets hard and will not allow vehicle to stop. Intermittent issue, but caused vehicle to hit gate. Same situation occurred later that same week and vehicle almost rolled through major highway crossing.
Additional Notes:
Brake pedal gets hard and will not allow vehicle to stop. Intermittent issue, but caused vehicle to hit gate. Same situation occurred later that same week and vehicle almost rolled through major highway crossing.
Mfg Campaign: 11651730
Recall Date: Mar 31, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury