Complaints & Recalls
Consumer Complaints
4 ComplaintsGeneral Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Corrective Action:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Additional Notes:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Mfg Campaign: 11671245
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Corrective Action:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Additional Notes:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Mfg Campaign: 11671245
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Corrective Action:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Additional Notes:
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
Mfg Campaign: 11671245
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2025 GMC Terrain. The contact stated while driving at an undisclosed speed, the infotainment system displayed a blank screen. The contact pulled over to the right side of the road into a gas station and turned off and restarted the vehicle, and the infotainment system displayed a message "Update Failed - See Dealer to Restore System". The dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2025 GMC Terrain. The contact stated while driving at an undisclosed speed, the infotainment system displayed a blank screen. The contact pulled over to the right side of the road into a gas station and turned off and restarted the vehicle, and the infotainment system displayed a message "Update Failed - See Dealer to Restore System". The dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2025 GMC Terrain. The contact stated while driving at an undisclosed speed, the infotainment system displayed a blank screen. The contact pulled over to the right side of the road into a gas station and turned off and restarted the vehicle, and the infotainment system displayed a message "Update Failed - See Dealer to Restore System". The dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11658578
Recall Date: May 2, 2025
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