Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232403240
Recall Date: May 11, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222388911
Recall Date: Dec 15, 2022
Consumer Complaints
26 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Corrective Action:
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Additional Notes:
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Mfg Campaign: 11673998
Recall Date: Jul 16, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Corrective Action:
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Additional Notes:
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Mfg Campaign: 11673998
Recall Date: Jul 16, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My GMC Terrain was stopped in traffic at a Red Light. When I stepped on the gas pedal to proceed, the SUV shut-down. Could not move SUV in Traffic. Called Police and SUV was towed. SUV towed to GMC Dealer. The K111 Fuel Module was causing the problem. GMC Dealer Repair Shop removed and replaced the K111 Fuel Module. They claimed SUV is OK. I don't trust this SUV any longer. I read of similar problems with 2022 GMC Terrain and the Fuel Module defect causing the SUV to shut down. This is a safety hazard to the Driver and other vehicles on the highway.
Corrective Action:
My GMC Terrain was stopped in traffic at a Red Light. When I stepped on the gas pedal to proceed, the SUV shut-down. Could not move SUV in Traffic. Called Police and SUV was towed. SUV towed to GMC Dealer. The K111 Fuel Module was causing the problem. GMC Dealer Repair Shop removed and replaced the K111 Fuel Module. They claimed SUV is OK. I don't trust this SUV any longer. I read of similar problems with 2022 GMC Terrain and the Fuel Module defect causing the SUV to shut down. This is a safety hazard to the Driver and other vehicles on the highway.
Additional Notes:
My GMC Terrain was stopped in traffic at a Red Light. When I stepped on the gas pedal to proceed, the SUV shut-down. Could not move SUV in Traffic. Called Police and SUV was towed. SUV towed to GMC Dealer. The K111 Fuel Module was causing the problem. GMC Dealer Repair Shop removed and replaced the K111 Fuel Module. They claimed SUV is OK. I don't trust this SUV any longer. I read of similar problems with 2022 GMC Terrain and the Fuel Module defect causing the SUV to shut down. This is a safety hazard to the Driver and other vehicles on the highway.
Mfg Campaign: 11672176
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Mfg Campaign: 11669569
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Mfg Campaign: 11669569
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Mfg Campaign: 11669569
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving 40-45 mph the engine light came on and 50% loss of power was displayed on screen. Thankfully I wasn’t far from home and was in limp mode for the last 2 miles. The mileage of vehicle is 42,000 miles. The codes are reading low fuel pressure and faulty fuel pump. Any help would be appreciated as this shouldn’t be happening to this new of a vehicle.
Corrective Action:
While driving 40-45 mph the engine light came on and 50% loss of power was displayed on screen. Thankfully I wasn’t far from home and was in limp mode for the last 2 miles. The mileage of vehicle is 42,000 miles. The codes are reading low fuel pressure and faulty fuel pump. Any help would be appreciated as this shouldn’t be happening to this new of a vehicle.
Additional Notes:
While driving 40-45 mph the engine light came on and 50% loss of power was displayed on screen. Thankfully I wasn’t far from home and was in limp mode for the last 2 miles. The mileage of vehicle is 42,000 miles. The codes are reading low fuel pressure and faulty fuel pump. Any help would be appreciated as this shouldn’t be happening to this new of a vehicle.
Mfg Campaign: 11650027
Recall Date: Mar 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648545
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648545
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648545
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Rear main seal leak car has been with dealer since 12/30/24 until present day. No updates other than I may need a engine.
Corrective Action:
Rear main seal leak car has been with dealer since 12/30/24 until present day. No updates other than I may need a engine.
Additional Notes:
Rear main seal leak car has been with dealer since 12/30/24 until present day. No updates other than I may need a engine.
Mfg Campaign: 11638191
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle was shaking and independently shifted into neutral. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a possible fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the failure occurred while on a trip. The contact was advised to contact the local dealer when she returned home. In addition, the contact stated that in December 2024, the high-pressure fuel tank was replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,600.
Corrective Action:
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle was shaking and independently shifted into neutral. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a possible fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the failure occurred while on a trip. The contact was advised to contact the local dealer when she returned home. In addition, the contact stated that in December 2024, the high-pressure fuel tank was replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,600.
Additional Notes:
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle was shaking and independently shifted into neutral. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a possible fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the failure occurred while on a trip. The contact was advised to contact the local dealer when she returned home. In addition, the contact stated that in December 2024, the high-pressure fuel tank was replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,600.
Mfg Campaign: 11638307
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else
Corrective Action:
My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else
Additional Notes:
My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else
Mfg Campaign: 11632219
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Corrective Action:
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Additional Notes:
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Mfg Campaign: 11626382
Recall Date: Nov 20, 2024
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Corrective Action:
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Additional Notes:
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Mfg Campaign: 11626382
Recall Date: Nov 20, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Corrective Action:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Additional Notes:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Mfg Campaign: 11608605
Recall Date: Aug 14, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Corrective Action:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Additional Notes:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Mfg Campaign: 11608605
Recall Date: Aug 14, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Corrective Action:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Additional Notes:
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Mfg Campaign: 11608605
Recall Date: Aug 14, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When I bought the vehicle new from dealership, they told me that side blind zone alert was not available at that time due to a semiconductor shortage, but that it would be available and could be retrofitted after they were available. I noticed that the 2022 retrofit had been authorized, and I need to know when I will be able to get this option retrofitted on my vehicle. It has horrible blind spots, and I have to literally turn around completely to see if there is anyone in the blind spots which is very dangerous because I’m taking my eyes off the vehicles in front of me to see the blind spots. This is dangerous in city driving where you are going 70mph in 4-6 lane traffic, almost bumper to bumper. If someone hits the brakes while I’m checking blind spots, then that could cause a wreck. I have all the other driver assistance, so the front braking will brake, but it is not a good idea for that to happen when someone is riding on your rear when the brakes slam on. I know I’m unique because I only see out of one eye at a time, but I believe this would still be a terrible issue for anyone trying to drive in traffic. I know the assistance packages don’t replace human interaction, but I do rely on those options to help me because of my eye condition. I told that to the dealer when I purchased this vehicle and they assured me that it was just a result of the shortages and it would be available for retrograde. I have called the dealer three or four times to check on this because at first they told me I was on the list and they would call me when the chip came in and they said it would be a few months. Well it’s been over a year and when I call now, they say it isn’t available and I asked them if I could just purchase the system myself instead of waiting for the recall, and they said I probably couldn’t afford it or it be worth it. I have looked on your site and others and I’ve seen nothing about it being in the works, so I want to report it so maybe you will look into it.
Corrective Action:
When I bought the vehicle new from dealership, they told me that side blind zone alert was not available at that time due to a semiconductor shortage, but that it would be available and could be retrofitted after they were available. I noticed that the 2022 retrofit had been authorized, and I need to know when I will be able to get this option retrofitted on my vehicle. It has horrible blind spots, and I have to literally turn around completely to see if there is anyone in the blind spots which is very dangerous because I’m taking my eyes off the vehicles in front of me to see the blind spots. This is dangerous in city driving where you are going 70mph in 4-6 lane traffic, almost bumper to bumper. If someone hits the brakes while I’m checking blind spots, then that could cause a wreck. I have all the other driver assistance, so the front braking will brake, but it is not a good idea for that to happen when someone is riding on your rear when the brakes slam on. I know I’m unique because I only see out of one eye at a time, but I believe this would still be a terrible issue for anyone trying to drive in traffic. I know the assistance packages don’t replace human interaction, but I do rely on those options to help me because of my eye condition. I told that to the dealer when I purchased this vehicle and they assured me that it was just a result of the shortages and it would be available for retrograde. I have called the dealer three or four times to check on this because at first they told me I was on the list and they would call me when the chip came in and they said it would be a few months. Well it’s been over a year and when I call now, they say it isn’t available and I asked them if I could just purchase the system myself instead of waiting for the recall, and they said I probably couldn’t afford it or it be worth it. I have looked on your site and others and I’ve seen nothing about it being in the works, so I want to report it so maybe you will look into it.
Additional Notes:
When I bought the vehicle new from dealership, they told me that side blind zone alert was not available at that time due to a semiconductor shortage, but that it would be available and could be retrofitted after they were available. I noticed that the 2022 retrofit had been authorized, and I need to know when I will be able to get this option retrofitted on my vehicle. It has horrible blind spots, and I have to literally turn around completely to see if there is anyone in the blind spots which is very dangerous because I’m taking my eyes off the vehicles in front of me to see the blind spots. This is dangerous in city driving where you are going 70mph in 4-6 lane traffic, almost bumper to bumper. If someone hits the brakes while I’m checking blind spots, then that could cause a wreck. I have all the other driver assistance, so the front braking will brake, but it is not a good idea for that to happen when someone is riding on your rear when the brakes slam on. I know I’m unique because I only see out of one eye at a time, but I believe this would still be a terrible issue for anyone trying to drive in traffic. I know the assistance packages don’t replace human interaction, but I do rely on those options to help me because of my eye condition. I told that to the dealer when I purchased this vehicle and they assured me that it was just a result of the shortages and it would be available for retrograde. I have called the dealer three or four times to check on this because at first they told me I was on the list and they would call me when the chip came in and they said it would be a few months. Well it’s been over a year and when I call now, they say it isn’t available and I asked them if I could just purchase the system myself instead of waiting for the recall, and they said I probably couldn’t afford it or it be worth it. I have looked on your site and others and I’ve seen nothing about it being in the works, so I want to report it so maybe you will look into it.
Mfg Campaign: 11608035
Recall Date: Aug 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584019
Recall Date: Apr 19, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025