gmc terrain Problems
gmc terrain 2011 Complaints
POWER TRAIN:AUTOMATIC TRANSMISSION
tl*the contact owns a 2011 gmc terrain. while driving approximately 15 mph and shifting from first to second gear the vehicle jerked. the vehicle was taken to the dealer twice and the technician performed updates to the electrical system. the vehicle continued to lunge after the updates. the approximate failure mileage was 800.
Reported in: HUNTSVILLE TX || Crash: N || VIN #: 2CTALMEC4B6
STRUCTURE
on 11-21-10 my five year old son bumped his head on a hard surface that was not safely designed or padded properly. this happens when the brakes are applied strongly. nothing was done by gm to correct this issue.
Reported in: COMMERCE TWP. MI || Crash: N || VIN #: 2CTFLVEC9B6
SEATS
on 11-21-10 my five year old son bumped his head on a hard surface that was not safely designed or padded properly. this happens when the brakes are applied strongly. nothing was done by gm to correct this issue.
Reported in: COMMERCE TWP. MI || Crash: N || VIN #: 2CTFLVEC9B6
FUEL SYSTEM, GASOLINE
my 2011 gmc terrain has a 2.4l 4 cylinder front wheel drive. it is rated at 32 mpg highway. since day 1 i have not even gotten close to this. i drive 100 miles a day and maybe 5 miles of it is considered city driving. i am getting 20 to 22 mpg. i contacted gmc and they had me take it in to be checked out. the dealership hooked it up to there computer and said that everything is the way it should be. they then told gmc that it is winter now and fuel mileage will drop due to cold weather. i agree with that but not 10 miles to the gallon. maybe 2 or 3 at the most. i cant get them to do anything about it, i am tired of having to pay out extra money for gas when this vehicle is not performing to its expectations.
Reported in: KEWANEE IL || Crash: N || VIN #: 2CTALSEC3B6
VISIBILITY
tl* the contact owns a 2011 gmc terrain. the contact stated the windshield was difficult to see out of when driving at night. the contact stated that there was dark tint at the top of the windshield that would obstruct his view and he would have to utilize the high beams to properly see the roadway. the vehicle was not taken to the dealer for diagnosis or repairs. the manufacturer was not contacted. the failure mileage was 480.
Reported in: SWARTZ CREEK MI || Crash: N || VIN #: 2CTALUEC0B6
ENGINE AND ENGINE COOLING
tl* the contact owns a 2011 gmc terrain. the contact turned the ignition to start the vehicle and heard a loud bang coming from the engine compartment. the contact stated there was also a vibration felt from inside the vehicle. the vehicle was taken to the dealer yet the technician stated that they were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 2,500. updated 5/24/11 *cn the consumer stated the vehicle has been reparied. 06/06/11
Reported in: ROLLA MO || Crash: N || VIN #: 2CTALMEC3B6
AIR BAGS
tl* the contact owns a 2011 gmc terrain. the contact stated that another vehicle crashed into the rear of her vehicle, and the air bags did not deploy. a police report was filed and the driver suffered minor bruising. the vehicle was towed to a local repair shop where they were unable to diagnose the failure. the manufacturer was made aware of the problem who performed an investigation and the investigators concluded that there was no problem with the air bags. the vin was not available and the vehicle was not repaired. the failure and current mileage was 1,100.
Reported in: OCEAN PORT NJ || Crash: Y || VIN #:
POWER TRAIN:AUTOMATIC TRANSMISSION
transmission slipping/jerking on my gmc terrain suv-sle model. i have taken it to the dealer 2times for the same problem. they say there's nothing wrong, but it's still jerking, it's happen when the gear shifting (it's an automatic) the change over is not smooth. the mechanic says it's doesn't happen when they drive it of course, but this does negate the fact that it is happening. please have someone check into this problem. because i'm sure it's happening to other terrain owners.
Reported in: WALDORF MD || Crash: N || VIN #: 2CTFLTEC5B6
ENGINE AND ENGINE COOLING
i own a gmc 2011 terrain. it has 3600 miles on it. ever since i bought it there is a hesitation and it doesn't seem to know when to shift gears!.it also jerks all over the place i brought it to the dealer because one day it almost completely stalled on me. the dealer said that there were no codes that came up on it and everything is fine. the kicker is that the serviceman who took care of me took it home and said that it is doing what i said and that they can't do anything about it until it shows a code on the computer. i called gm and they told me the same thing. meanwhile i get in my car today,start it up and it makes this horrible like grinding noise for like 3 seconds and then went away. very irritated with the whole situation. if i could return this car i would . i cant stand it . i pay good money on a monthly basis and this is what i get. so until gggggggmc gets with the program and admits that there is a major issue with this vehicles engine i think were all in for alot of headaches. and from what i've read there's a few people who are having the same problem.oh wait don't let me forget the lovely vibration my car makes between 2 and 3000 rpms! good times!
Reported in: SILVER CREEK NY || Crash: N || VIN #:
POWER TRAIN
3 problems with my 2011 gmc terrain awd, 2.4 liter 1. poor gas mileage - averaging 18.8 miles for a vehicle rated 20 city, 29 hwy. i drive 42 miles daily, 4 city, 38 hwy. dealer checked, no codes and states "operating as per deigned intent" 2. jerky transmission shifts and severe hesitation on startup and slow speeds in eco mode. dealer checked, no codes and states "operating as per deigned intent" 3. engine "knock" on startup that last from 3 to 10 seconds, normally on "cold" startup. dealer checked and could not duplicate complaint, checked cam phaser screens per service bulletin and states no debris is present. dealer states no codes are present and nothing they can do. oil and oil filter were changed at my request. engine knock and poor gas mileage still exist, transmission issue seems to have changed to normal and slightly hard shifting now after dealer visit.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 2CTFLTEC7B6
FUEL SYSTEM, GASOLINE
3 problems with my 2011 gmc terrain awd, 2.4 liter 1. poor gas mileage - averaging 18.8 miles for a vehicle rated 20 city, 29 hwy. i drive 42 miles daily, 4 city, 38 hwy. dealer checked, no codes and states "operating as per deigned intent" 2. jerky transmission shifts and severe hesitation on startup and slow speeds in eco mode. dealer checked, no codes and states "operating as per deigned intent" 3. engine "knock" on startup that last from 3 to 10 seconds, normally on "cold" startup. dealer checked and could not duplicate complaint, checked cam phaser screens per service bulletin and states no debris is present. dealer states no codes are present and nothing they can do. oil and oil filter were changed at my request. engine knock and poor gas mileage still exist, transmission issue seems to have changed to normal and slightly hard shifting now after dealer visit.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 2CTFLTEC7B6
ENGINE AND ENGINE COOLING
3 problems with my 2011 gmc terrain awd, 2.4 liter 1. poor gas mileage - averaging 18.8 miles for a vehicle rated 20 city, 29 hwy. i drive 42 miles daily, 4 city, 38 hwy. dealer checked, no codes and states "operating as per deigned intent" 2. jerky transmission shifts and severe hesitation on startup and slow speeds in eco mode. dealer checked, no codes and states "operating as per deigned intent" 3. engine "knock" on startup that last from 3 to 10 seconds, normally on "cold" startup. dealer checked and could not duplicate complaint, checked cam phaser screens per service bulletin and states no debris is present. dealer states no codes are present and nothing they can do. oil and oil filter were changed at my request. engine knock and poor gas mileage still exist, transmission issue seems to have changed to normal and slightly hard shifting now after dealer visit.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 2CTFLTEC7B6
FUEL SYSTEM, GASOLINE
vehicle is not delivering the epa fuel economy performance rated. the gmc terrian fwd 4cyl is rated 22 city, 32 hwy, and 26 overall. i drive 30% of my miles in the city and 70% hwy. my vehicle has 5000 miles and i am experiencing 17 city, 22 hwy, and 20 overall. all well below the expected range. i am a very conservative driver, no jack rabbitt starts at stop lights, use cruise control. i have complained twice to gmc and was told it takes apx 5000 miles to "break in" the vehicle. i now have 5000 miles and am now being told to use high octane fuel. fuel performance is so poor i suspect a gas leak or some faulty component that may be potentially dangerous due to the excess consumption of fuel well beyond the controlled epa estimates. *tt
Reported in: PARADISE VALLEY AZ || Crash: N || VIN #: 2CTALUEC7B6
POWER TRAIN:AUTOMATIC TRANSMISSION
the transmission shifts hard and jerks at times, dealer states it shifted fine when they drove it. it happens mostly in slow rush hour traffic. i will see if it contiuues and drive it with the dealer on the next visit. is has only 8000 miles on it. *tt
Reported in: IL IL || Crash: N || VIN #: 2CTALSECXB6
ENGINE AND ENGINE COOLING:ENGINE
the issue is only happening on 2011 i-4 2.4l engines. many people with this engine (terrain and equinoxs for a couple) have the same issue. the vehicle makes a rattling noise when starting up..its intermittent. also i have had (as others have) had the car stall and give an check engine light with code p0011. the car makes the rattling when car is cold or hot..i have it happen at least once a day. gm had a tech. bulletin out on it in feb.2011. the fix did not take care of it. in june 2011 gm put out another tb saying 'they are aware of the issue, have no fix yet'.. again this is happening on alot of these vehicles..as of right now, gm is not helping me with this..just that they are aware and will let me know..in the meantime, im driving a new car that makes a horrible noise, i don't know what internal damage its causing, and im afraid its going to stall again, in traffic and i will have an accident...
Reported in: ST. CLAIR SHORES MI || Crash: N || VIN #: 2CTFLTEC7B6
SEATS
this vehicle boggs down when giving it gas and will often cut off after stopping for no reason. there is a noise when you start the vehicle (like a clicking noise). the vehicle do not get the 32 mpg as what is stated, i get about 20 mpg highway. the gas needle does not work properly. i will fill up and still show 1/4 short. the leather seats are buckling and dealer says its normal but know others with leather seats & not happening to them. recently took in for "service engine" light and malfunction light. this is new car & none of these issues should be happening this soon. i feel like it's a "lemon" and dealer is no help and these problems will compound as car gets older and warranty is over i will be out of luck. unhappy customer.
Reported in: NAPERVILLE IL || Crash: N || VIN #: 2CTALUEC7B6
FUEL SYSTEM, GASOLINE
this vehicle boggs down when giving it gas and will often cut off after stopping for no reason. there is a noise when you start the vehicle (like a clicking noise). the vehicle do not get the 32 mpg as what is stated, i get about 20 mpg highway. the gas needle does not work properly. i will fill up and still show 1/4 short. the leather seats are buckling and dealer says its normal but know others with leather seats & not happening to them. recently took in for "service engine" light and malfunction light. this is new car & none of these issues should be happening this soon. i feel like it's a "lemon" and dealer is no help and these problems will compound as car gets older and warranty is over i will be out of luck. unhappy customer.
Reported in: NAPERVILLE IL || Crash: N || VIN #: 2CTALUEC7B6
ENGINE AND ENGINE COOLING
this vehicle boggs down when giving it gas and will often cut off after stopping for no reason. there is a noise when you start the vehicle (like a clicking noise). the vehicle do not get the 32 mpg as what is stated, i get about 20 mpg highway. the gas needle does not work properly. i will fill up and still show 1/4 short. the leather seats are buckling and dealer says its normal but know others with leather seats & not happening to them. recently took in for "service engine" light and malfunction light. this is new car & none of these issues should be happening this soon. i feel like it's a "lemon" and dealer is no help and these problems will compound as car gets older and warranty is over i will be out of luck. unhappy customer.
Reported in: NAPERVILLE IL || Crash: N || VIN #: 2CTALUEC7B6
STRUCTURE
tl* the contact owns a 2011 gmc terrain. the contact stated that after going through a car wash, the headliner seal of the roof became wrinkled and sagging. the contact heard a rattling noise coming from the roof and the headliner clips fractured from the roof and the roof flopped downward. the vehicle was taken to the dealer for diagnostics where the technician applied adhesive and foam to the roof of the vehicle. the vehicle was not further repaired. the approximate failure mileage was 3,000.
Reported in: EDMOND OK || Crash: N || VIN #: 2CTALMEC7B6
UNKNOWN OR OTHER
i bought a 2011 black slt terrain 4/11/11 and has had problems with the noise it makes along with the amount of gas it takes and uses which does not add up to what they are stating when promoting this vehicle. it also is very fragile. you can not lean, fall, or close the doors to hard or it will cave in or dent. i really expected this vehicle to be excellent in and out only to now want to trade it in for a buick lacrosse or lacern. my terrain has 5,100 miles on it. i believed i was purchasing a top of the line vehicle with all the bells and whistles and ended up paying for a lemon with no seeds inside. *tt
Reported in: YOUNGSTOWN OH || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2011 gmc terrain. the contact stated while driving 40 mph the vehicle stalled. the contact had to drive the vehicle to a safe place, turn it off and restart it. the contact took the vehicle to the dealer who was unable to duplicate the failure. the dealer stated if the vehicle stalled again she should bring the vehicle back. the contact stated the vehicle was unsafe to drive. the failure mileage was 4,100. updated 09/14/11*lj updated 2/23/12 *cn
Reported in: LADSON SC || Crash: N || VIN #: 2CTALMEC3B6
STEERING
a rubbing sound and vibration as you turn the steering wheel.
Reported in: JONESBORO GA || Crash: N || VIN #: 2CTFLUE59B6
POWER TRAIN:AUTOMATIC TRANSMISSION
i have a 2.5 month old 2011 gmc terrain. at 4984 miles it is in the shop for stalling, for a horrible rattle upon start up, and for it jerking between first and second gear. when i took it in this morning it had stalled six times within the past 2 days. it stalls after start-up in forward and reverse and it stalled three times while in idle in a fast food drive-thru. there is also the rattling which happens on cold and warm starts, whether the a/c or eco mode are on. it sounds like metal rattling and like it is harming the engine. the least of my worries, is the fact that between 25-35 miles an hour the transmission shifts very hard and kicks myself and passengers forward. apparently there is a tech bulletin that has been out for the rattle for several months. why not fix them before they sell them? also, there is a recall #11195 for "rough idle, poor driveability" that doesn't show up on the nhtsa site or anywhere else but the gmc dealer's computer. additionally, despite the claims, i have never gotten better than 21 mpg while driving this car including an all highway trip from michigan to indiana. i think it is false advertising and the fuel economy in eco or not is not what they claim when the y sold the vehicle to me.
Reported in: ROMEO MI || Crash: N || VIN #: 2CTFLTEC8B6
FUEL SYSTEM, GASOLINE
i have a 2.5 month old 2011 gmc terrain. at 4984 miles it is in the shop for stalling, for a horrible rattle upon start up, and for it jerking between first and second gear. when i took it in this morning it had stalled six times within the past 2 days. it stalls after start-up in forward and reverse and it stalled three times while in idle in a fast food drive-thru. there is also the rattling which happens on cold and warm starts, whether the a/c or eco mode are on. it sounds like metal rattling and like it is harming the engine. the least of my worries, is the fact that between 25-35 miles an hour the transmission shifts very hard and kicks myself and passengers forward. apparently there is a tech bulletin that has been out for the rattle for several months. why not fix them before they sell them? also, there is a recall #11195 for "rough idle, poor driveability" that doesn't show up on the nhtsa site or anywhere else but the gmc dealer's computer. additionally, despite the claims, i have never gotten better than 21 mpg while driving this car including an all highway trip from michigan to indiana. i think it is false advertising and the fuel economy in eco or not is not what they claim when the y sold the vehicle to me.
Reported in: ROMEO MI || Crash: N || VIN #: 2CTFLTEC8B6
ENGINE AND ENGINE COOLING:ENGINE
i have a 2.5 month old 2011 gmc terrain. at 4984 miles it is in the shop for stalling, for a horrible rattle upon start up, and for it jerking between first and second gear. when i took it in this morning it had stalled six times within the past 2 days. it stalls after start-up in forward and reverse and it stalled three times while in idle in a fast food drive-thru. there is also the rattling which happens on cold and warm starts, whether the a/c or eco mode are on. it sounds like metal rattling and like it is harming the engine. the least of my worries, is the fact that between 25-35 miles an hour the transmission shifts very hard and kicks myself and passengers forward. apparently there is a tech bulletin that has been out for the rattle for several months. why not fix them before they sell them? also, there is a recall #11195 for "rough idle, poor driveability" that doesn't show up on the nhtsa site or anywhere else but the gmc dealer's computer. additionally, despite the claims, i have never gotten better than 21 mpg while driving this car including an all highway trip from michigan to indiana. i think it is false advertising and the fuel economy in eco or not is not what they claim when the y sold the vehicle to me.
Reported in: ROMEO MI || Crash: N || VIN #: 2CTFLTEC8B6
POWER TRAIN:AUTOMATIC TRANSMISSION
the transmission shifting is erratic and creates a problem when in heavy down town traffic where there is stop and go traffic. car will hesitate before it goes into proper gear.this is the 4 cylinder model i am driving.very had shift from 1st to 2nd gear at all times.i do not allow any of my family to drive this car because it has become a safety issue in my opinion.
Reported in: HENDERSON TX || Crash: N || VIN #: 2CTALMEC6B6
VISIBILITY
tl* the contact owns a 2011 gmc terrain. the contact stated that the night vision on the rear view mirror was difficult to see out of. the vehicle was taken to the dealer and the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 150 and the current mileage was 793. updated 10/14/11 *bf the consumer stated the windows are heavily tinted which makes it difficult to see at night. updated 11/07/11
Reported in: HOMOSASSA FL || Crash: N || VIN #: 2CTALUEC1B6
STEERING
there is a rubbing/vibration sound/feel when the steering wheel is turned either left or right most of the time. the sound/feel is more pronounced at times than other times and there when moving or parked. my dealer has attempted to fix the problem without success. gm says (verbal only) they know of no fix but their engineers are working to find a fix. this (no fix but working on it) has been going on now for nearly 30 days. since the issue is related to the steering i am concerned that my ability to control the car may be lost at some point. my last communication with gm was aug 31, 2011. this has been reported to the bbb iaw gm procedures.
Reported in: JONESBORO GA || Crash: N || VIN #: 2CTFLUE59B6
STEERING
i just bought this vehicle. i have owned it less than three months and it has less than 5,000 miles and needs the rack and pinion replaced. luckily i heard an unfamiliar noise while turning to the left mostly and mentioned it during service. the technician says that the problem was that "it made a noise." if the only problem is that it made a noise, why does the rack and pinion need to be replaced, and why is it not considered a safety issue?
Reported in: LAWTON OK || Crash: N || VIN #: 2CTFLSE5XB6
ENGINE AND ENGINE COOLING
we purchased the gmc terrain with the 4 cylinder engine for the gas mileage of 32 mpg, after getting only 26 mpg we called gmc and took the terrain in for service. also filed complaint with gmc. was told their was nothing they could do. the engine makes noises and runs rough and stalls at times mostly in the mornings. after service now we get only 25 mpg.
Reported in: LEBANON IN || Crash: N || VIN #: 2CTALUEC5B6
FUEL SYSTEM, GASOLINE
we purchased the gmc terrain with the 4 cylinder engine for the gas mileage of 32 mpg, after getting only 26 mpg we called gmc and took the terrain in for service. also filed complaint with gmc. was told their was nothing they could do. the engine makes noises and runs rough and stalls at times mostly in the mornings. after service now we get only 25 mpg.
Reported in: LEBANON IN || Crash: N || VIN #: 2CTALUEC5B6
ENGINE AND ENGINE COOLING
i was driving my new 2011 terrain i just brought in may 2011, when it started to idle roughly, the engine light came on and it cut off while at a stop light. i restarted the car and it begins to stall out and hesitate. it also started to make a rattling/ knocking sound when starting the car. it sounds like a diesel truck. i took it right to the dealer to find that there was a recall coming out 8/12 mileage 5274. i then called general motors to report this problem which shouldn't have happened to brand new car. i didn't drive the car cause i was afraid of what might happen. i took it back to the service department who reset it on 8/15, which did not fix the problem. they fixed the recall parts,didn't fix the problem, took it back on 8/24 mileage 5675, 9/2 mileage 6353 for the same problems. i had to have it towed on 9/14 mileage 7341 for the same issues that were never fixed. they continued to say the system is not reading any code and there is nothing they can do, they cant duplicate the problems,i had onstar run diagnostics and gave them the codes. to this day the problems have not been fixed and continue to exist. gm still does not want to own up to the fact that they have mad a bad product, and don't realize that this is a safety problem that can cause a serious accident with this car hesitating and stalling out while your driving it. the rattling and knocking noise when starting the car who knows what that is? when you call gm to get then to fix this problem and if they cant fix the car, replace the car, or just buy it back, they try to offer you an inconvenience fee instead of owning up to the problem, which is their way of shutting you up. this is beyond the lemon law. gm needs to take this serious and stop brushing this problem under the carpet. report them to bbb and the attorneys generals office in your state they should not be allowed to get away with this.
Reported in: BRANDYWINE MD || Crash: N || VIN #:
VISIBILITY
driving at night is very hard because there is a visibility problem. more than half of the windshield is blacked out.
Reported in: STROUDSBURG PA || Crash: N || VIN #: 2CTFLREC2B6
POWER TRAIN
tl* the contact owns a 2011 gmc terrain. the contact stated that the vehicle would jerk violently and sputter when accelerating. the contact took the vehicle to the dealer four times and was told that there was nothing wrong with the vehicle and it was performing as designed. the contact was concerned because the vehicle had also stalled on a few occasions without warning. in addition, the vehicle would jerk when driving 16-18 mph. the failure mileage was 6,000 and the current mileage was 9,000.
Reported in: CONGERS NY || Crash: N || VIN #: 2CTFLTEC5B6
ENGINE AND ENGINE COOLING
while the car is idling, and moving at crawling speeds it stalled out 3 times, both in drive, and reverse.
Reported in: FISHKILL NY || Crash: N || VIN #:
POWER TRAIN
while the car is idling, and moving at crawling speeds it stalled out 3 times, both in drive, and reverse.
Reported in: FISHKILL NY || Crash: N || VIN #:
POWER TRAIN
2011 gmc terrain. consumer writes in regards to vehicle's performance and request assistance with repair *tgw the consumer at about 6,000 miles, the vehicle started jerking when picking up speed. the jerking would usually occur while increasing speed when it would get to approximately 18-40 mph. the vehicle also stalled twice; once when backing out of a parking space, and the second time when moving forward from a parking space. when driving the car for the first 2,000 miles, the consumer stated she drove the vehicle in standard mode. thereafter, she drove in economy mode. when the vehicle started jerking and hesitating, she stopped driving in economy mode. when the consumer arrived at the dealer, she was informed a recall was issued 6-8 weeks prior. however, the consumer never received a notice. the recall was performed and the dealer stated the problem she was experiencing was an extension of the recall issue. the vehicle did not stall anymore after the recall issue was fixed. however, the jerking did continue. the consumer returned to the dealer, but they insisted there was nothing wrong with the vehicle, as it was a normal characteristic. the consumer went to the dealership where the vehicle was leased to have them inspect it. they stated the shift adaptive learns needed to be rest. the consumer stated after leaving the dealership and driving several blocks, the jerking returned. *jb
Reported in: CONGERS NY || Crash: N || VIN #: 2CTFLTEC5B6
FUEL SYSTEM, GASOLINE
the gas fill tube tends to allow the gas nozzle to pop out when filling. have never seen this on other vehicles. i have to hold the nozzle to make sure it does not pop out.
Reported in: ORANGEVALE CA || Crash: N || VIN #:
VISIBILITY:WINDSHIELD WIPER/WASHER
tl* the contact owns a 2011 gmc terrain. the contact stated that the windshield blade was defective and would bounce abnormal. the windshield wiper would only partially clear the windshield. the vehicle was taken to the dealer several times for the failure and the dealer replaced the blades several times, but the failure was not corrected. the dealer advised the contact that they were not knowledgeable as to how to correct the failure. the manufacturer was contacted and they advised that they would to provide the contact with a glass cleaner. the vehicle was not repaired. the failure mileage was 11,000 and the current mileage was 14,000. updated 02/01/12*lj the consumer stated from the beginning, the wiper blades would continually skip across the windshield, especially on the passenger side. the skipping would happen when the consumer used internal cleaning solution, which was the original solution installed by gm. the consumer has s ince purchased non gm wiper blades. updated 02/10/12
Reported in: UNION MO || Crash: N || VIN #: 2CTALWECXB6
FUEL SYSTEM, GASOLINE
i bought my 2011 awd 4 cyl. terrain in july, 2011. i traded my gmc acadia in on this vehicle. i down sized to get better gas mileage. it stated that it should get 20 city & 30 hwy. i have never came close. i took it to the dealer and they said it is running fine. mpg at 22. i don't know what we all have to do to get gm to do something about this but something needs to be done.they have pretty much lied to all of us and anyone that is thinking about buying one. we need to get the word out about this vehicle. don't buy it for the gas mileage because it don't get what it states!!!!!!!!!!!!!!! i think gm should do something about this or reimburse us for the difference that we would get with the correct gas mileage. maybe this will get a recall on these vehicles.
Reported in: NEWARK OH || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE
tl* the contact owns a 2011 gmc terrain. while attempting to refuel the vehicle, gasoline fuel spilled out of the fuel tank. the dealer made six attempts to duplicate the failure by straightening the fuel hose, replacing the fuel tank and the filter however, none of the repairs corrected the failure. the dealer has had offered any further assistance since they informed the contact that the vehicle was operating as designed. the manufacturer had not been notified of the failure. the current mileage was 7,200 and the failure mileage was 2,400.
Reported in: CLERMONT FL || Crash: N || VIN #: 2CTFLUE58B6
EQUIPMENT:MECHANICAL:JACKS
tl* the contact owns a 2011 gmc terrain. the contact stated that the driver was attempting to change a flat tire when the weight of the vehicle crushed the jack that was holding the vehicle up. the contact expressed concern because the jack that came with the vehicle was not adequate for the vehicle's weight. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 14,000. the vin was unavailable.
Reported in: BALTIMORE MD || Crash: N || VIN #:
POWER TRAIN
vehicle has been in dealers service on several occasions complaining about the jerky transmission in first/second change. when changing in the low range transmission hits real hard and jerky particularly if pulling away from a stop at a moderate speed. service department told me it would smooth out after break in period. dealer claims transmission is operating normal and due to it being a 6 speed causes this. hard to believe gm cannot fix to have a smooth operation. vehicle now has over 10,000 miles and still has the same jerky transmission at low speed.
Reported in: FLEMING ISLAND FL || Crash: N || VIN #: 2CTALUEC0B6
ENGINE AND ENGINE COOLING
tl* the contact owns a 2011 gmc terrain. the contact stated that while driving 65 mph, the vehicle stalled and the engine warning lamp illuminated. the contact stated that the steering wheel seized as well. the vehicle was taken to the dealer who diagnosed that the cam actuator was defective and needed to be replaced. the remedy failed to repair the problem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 12,000.
Reported in: MIDDLEBOROUGH MA || Crash: N || VIN #: 2CTFLTEC5B6
STRUCTURE:BODY
tl* the contact owns a 2011 gmc terrain. the contact stated that the vehicle would vibrate excessively when being driven over 30 mph with both rear windows opened. the contact stated that the vibration was so severe, that it would cause headaches for those riding in the vehicle. the contact took the vehicle to the dealer who advised that there was a design flaw within the vehicle that was causing abnormal wind pressure and vibrations. the dealer stated that there was not a repair available that would remedy the failure. the vehicle was not repaired. the failure mileage was 6,000.
Reported in: MICHIE TN || Crash: N || VIN #: 2CTALUEC7B6
ENGINE AND ENGINE COOLING
soon after buying my 2011 gmc terrain, 4 cyl, a rattle developed in engine on start up. after months of returning to dealer, they said a tech bulletin now existed and fixed problem. problem was solved, a month or so later, problem returned. i returned to dealer and they said nothing they could do. at the same time i was complaining about gas mileage, 20 mpg on highway, 17 city. i called gm customer satisfaction detroit, and had many discussions with them. finally told me don't bother us any more about two problems, and to this point no resolution to either problem. *js
Reported in: KATTSKILL BAY NY || Crash: N || VIN #: 2CTFLTEC7B6
FUEL SYSTEM, GASOLINE
soon after buying my 2011 gmc terrain, 4 cyl, a rattle developed in engine on start up. after months of returning to dealer, they said a tech bulletin now existed and fixed problem. problem was solved, a month or so later, problem returned. i returned to dealer and they said nothing they could do. at the same time i was complaining about gas mileage, 20 mpg on highway, 17 city. i called gm customer satisfaction detroit, and had many discussions with them. finally told me don't bother us any more about two problems, and to this point no resolution to either problem. *js
Reported in: KATTSKILL BAY NY || Crash: N || VIN #: 2CTFLTEC7B6
ENGINE AND ENGINE COOLING
the engine or fuel system show a severe malfunction. when at a stop light, the rpm's drop so much that it shuts down sometimes, some others, it barely stays on. i called the dealership and told me that it was not a warranty covered repair and that i had to pay for the diagnostic plus whatever was wrong to repair (parts and/or labor). all of the sudden, now the "stability trac" check light goes on an off without apparent cause. i feel like i'm driving a vehicle from the 1950's. it's a great looking comfortable suv, but very disappointed with performance and fuel consumption.
Reported in: LAREDO TX || Crash: N || VIN #: 2CTALMEC1B6
ELECTRONIC STABILITY CONTROL
the engine or fuel system show a severe malfunction. when at a stop light, the rpm's drop so much that it shuts down sometimes, some others, it barely stays on. i called the dealership and told me that it was not a warranty covered repair and that i had to pay for the diagnostic plus whatever was wrong to repair (parts and/or labor). all of the sudden, now the "stability trac" check light goes on an off without apparent cause. i feel like i'm driving a vehicle from the 1950's. it's a great looking comfortable suv, but very disappointed with performance and fuel consumption.
Reported in: LAREDO TX || Crash: N || VIN #: 2CTALMEC1B6
FUEL SYSTEM, GASOLINE
the engine or fuel system show a severe malfunction. when at a stop light, the rpm's drop so much that it shuts down sometimes, some others, it barely stays on. i called the dealership and told me that it was not a warranty covered repair and that i had to pay for the diagnostic plus whatever was wrong to repair (parts and/or labor). all of the sudden, now the "stability trac" check light goes on an off without apparent cause. i feel like i'm driving a vehicle from the 1950's. it's a great looking comfortable suv, but very disappointed with performance and fuel consumption.
Reported in: LAREDO TX || Crash: N || VIN #: 2CTALMEC1B6
ENGINE AND ENGINE COOLING
i have had two occurrences now - the first happened a couple of times between 15k and 20k miles, with the car stalling when setting a traffic light. i also got a check engine light. i took it to the local gmc dealer who said the check engine light went out but they didn't know why and were not able to find the source. just this past weekend at around 25k miles, my fiance and i were setting at a traffic light and the car stalled out. after the cars behind me were laying on their horns, i got the car started again and was able to continue traveling. i scheduled an appointment again at the local dealer, but after reading similar issues from other owners, i am starting to doubt they will correct it. *js
Reported in: SEVEN FIELDS PA || Crash: N || VIN #: 2CTFLVEC5B6
STEERING
power steering makes binding noise when turning steering wheel. dealer has replaced power steering pump, greased strut shafts, replaced power steering hoses, replaced steering gear and bled lines. this has involved three trips to the dealer and leaving the vehicle. dealer has been very helpful with a loaner car. but gm continues to ignore problem and sandbags, hoping i'll give up. i'm afraid steering could fail at speed and cause serious accident, my wife is hesitant to drive the vehicle. i'm considering enacting the florida lemon law, however we like the car would make this the last recourse if nhtsa can not help. *js
Reported in: VERO BEACH FL || Crash: N || VIN #: 2CTFLWE52B2
ENGINE AND ENGINE COOLING
actually, this is my second terrain, because they bought the 1st one back from me and gave me a brand new for the same reasons that i'm having with this one. on start up, the car makes an unusual grrrrrrrrr noise for about 3 seconds. it doesn't make this noise all the time, but the majority of the time it does. i have heard several excuses from the dealer. "we can't duplicate what you are hearing, that's normal, it suppose to make that noise". it doesn't take a rocket scientist to know that noise is not normal. and even if it was normal, it would happen every single time i started the car, but it doesn't. it's embarrassing to start my car up around people, cause i don't want them to see me driving this beautiful brand new car with a dumb noise when i start it up. i can't believe gmc would approve to even sell a car that makes that type of noise. is there something we can do about this? help!!!!!!!!!!!!!!!!!
Reported in: TOLEDO OH || Crash: N || VIN #: 2CTALWEC5B6
STRUCTURE
tl* the contact owns a 2011 gmc terrain. the contact stated that the driver was traveling 25 mph and almost crashed into a pedestrian on a bicycle. the driver was unable to see the pedestrian until she was within an extremely close proximity. the contact stated that he had previously read in the owner¿s manual that the driver should be over 5¿2 however, the dealer advised that they were not familiar with the contact¿s findings. the manufacturer was contacted and advised that they would further investigate the issue. the failure mileage was unknown. updated 08/07/12*lj the consumer stated he read in the owner's manual that a person under 5'2' should not drive the vehicle.
Reported in: ORION MI || Crash: N || VIN #: 2CTALMEC3B6
SEATS
tl* the contact owns a 2011 gmc terrain. the contact stated that the driver was traveling 25 mph and almost crashed into a pedestrian on a bicycle. the driver was unable to see the pedestrian until she was within an extremely close proximity. the contact stated that he had previously read in the owner¿s manual that the driver should be over 5¿2 however, the dealer advised that they were not familiar with the contact¿s findings. the manufacturer was contacted and advised that they would further investigate the issue. the failure mileage was unknown. updated 08/07/12*lj the consumer stated he read in the owner's manual that a person under 5'2' should not drive the vehicle.
Reported in: ORION MI || Crash: N || VIN #: 2CTALMEC3B6
EQUIPMENT
the 4 phone system developed static either bluetooth connection or using the onstar phone system. over several months i changed phones at least 4 times. the static gets progessively worse as speed of the vehicle increase. at 70 miles per hour when a call is made from the vehicle the person on the other end can barely make out wha the person in the vehicle is saying. the vehicle has been in two separate dealerships. vcim and microphone have been replaced twice. gm customer service tells me that it is a technology issue and they are not responsible for it. gm did work on it right up to the 36,000mile bumper to bumper. it was then their "field engineer" declared the system operated fine and there was no problem. since then gm refuses to work on it. their "engineer" made 1 phone call from the car for less than 4 minutes but put 86 miles on it and left it out of gas. sitting still the system is static free. moving it is almost useless. this is the safety aspect that bothers me is we purchased vehicle ($31,000.00) for bluetooth handsfree and onstar both of which are nearly useless at speed and gm refuses to do anything about it. this has been ongoing for 1.5 years. i have spent countelss hundreds of dollars on different phones and my time trying to get this issue fixed. gm customer service is useless at any speed. if they advertise "handsfree and bluetooth" it should work. safety wise this is an issue because my wife has to resort to holding her phone while driving if she wants to be heard. i am afraid there is a more serious issue that will disable the onstar in an emergency. the public has been sold "technology" by all of the automakers. they tout it on tv but when it comes to it they won't fix it when it breaks.
Reported in: DICKSON TN || Crash: N || VIN #: 2CTFLTEC3B6
ELECTRICAL SYSTEM
the 4 phone system developed static either bluetooth connection or using the onstar phone system. over several months i changed phones at least 4 times. the static gets progessively worse as speed of the vehicle increase. at 70 miles per hour when a call is made from the vehicle the person on the other end can barely make out wha the person in the vehicle is saying. the vehicle has been in two separate dealerships. vcim and microphone have been replaced twice. gm customer service tells me that it is a technology issue and they are not responsible for it. gm did work on it right up to the 36,000mile bumper to bumper. it was then their "field engineer" declared the system operated fine and there was no problem. since then gm refuses to work on it. their "engineer" made 1 phone call from the car for less than 4 minutes but put 86 miles on it and left it out of gas. sitting still the system is static free. moving it is almost useless. this is the safety aspect that bothers me is we purchased vehicle ($31,000.00) for bluetooth handsfree and onstar both of which are nearly useless at speed and gm refuses to do anything about it. this has been ongoing for 1.5 years. i have spent countelss hundreds of dollars on different phones and my time trying to get this issue fixed. gm customer service is useless at any speed. if they advertise "handsfree and bluetooth" it should work. safety wise this is an issue because my wife has to resort to holding her phone while driving if she wants to be heard. i am afraid there is a more serious issue that will disable the onstar in an emergency. the public has been sold "technology" by all of the automakers. they tout it on tv but when it comes to it they won't fix it when it breaks.
Reported in: DICKSON TN || Crash: N || VIN #: 2CTFLTEC3B6
LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2011 gmc terrain. the contact stated that the door locks were too low in the door panel to reach and pull up if the automatic motor failed. the contact stated that she notified the manufacturer of the problem and they advised her to call nhtsa to see if there were any other complaints similar to hers. the vehicle was not repaired. the contact had not experienced a failure.
Reported in: SPEEDWAY IN || Crash: N || VIN #: 2CTALWEC9B6
STRUCTURE
the select the parts wont let me enter the description. when my vehicle is in cruise control the switch can be accidentally slightly touched and will shut off the cruise control causing the vehicle to immediately slow down without any warning to the vehicle behind me since the brake lights do not come on. i really feel that this is a safety related issue. gmc has a new cruise control switch for 2012 which is a push on and push off switch which alleviates this problem. i have contacted gmc and they informed that there is no plan to retrofit the 2011 terrain with the new 2012 switch. please advise! gmc knows that the toggle switch was faulty and replaced it with a push on push off switch. i just want my vehicle to be safe.
Reported in: ROCKWOOD MI || Crash: N || VIN #: 2CTALSEC7B6
VEHICLE SPEED CONTROL:CRUISE CONTROL
the select the parts wont let me enter the description. when my vehicle is in cruise control the switch can be accidentally slightly touched and will shut off the cruise control causing the vehicle to immediately slow down without any warning to the vehicle behind me since the brake lights do not come on. i really feel that this is a safety related issue. gmc has a new cruise control switch for 2012 which is a push on and push off switch which alleviates this problem. i have contacted gmc and they informed that there is no plan to retrofit the 2011 terrain with the new 2012 switch. please advise! gmc knows that the toggle switch was faulty and replaced it with a push on push off switch. i just want my vehicle to be safe.
Reported in: ROCKWOOD MI || Crash: N || VIN #: 2CTALSEC7B6
VEHICLE SPEED CONTROL
my truck experienced it's first problem in august of 2011. i had only had my truck for six months. the truck was entering onto the expressway and as i was pressing the gas the truck begin to stall. the reduced engine light came on and the truck decelerates and cut off. we were blessed that we were able to get to right shoulder of the road. we waited about ten minutes, the truck finally started and the engine light remained on. i contacted the dealer and took the truck in as soon as i could get an appointment. was told the truck was fixed and since i have been in five times for the same problem. the fact that the truck decelerates while driving on the expressway is enough that i don't want to drive the truck. i have been using other peoples cars and trucks because i don't want to put mine on the expressway out of own. it is a death trap waiting to happen and anyone driving a terrain should be made aware of the problem. the service department did everything possible and had to contact manufacturer about the problem and they could not narrow down the problem. they have replaced so many parts at this point i have lost track of things that have been replaced. this truck is not safe and the problem is not been resolved. the car still idles and shakes and no one plans to find out why as long as the engine light is not on. no one wants to take responsibility for this issue and it is really disappointing that the manufacturer would rather not deal with this problem and wait for a fatality to occur before looking into. you would think they would learn from toyota and take customers lives seriously. would they put there families in this truck ? i just want them to take the truck back because i don't want to use my life as an example for a defective truck.
Reported in: CHICAGO IL || Crash: N || VIN #:
ENGINE
my truck experienced it's first problem in august of 2011. i had only had my truck for six months. the truck was entering onto the expressway and as i was pressing the gas the truck begin to stall. the reduced engine light came on and the truck decelerates and cut off. we were blessed that we were able to get to right shoulder of the road. we waited about ten minutes, the truck finally started and the engine light remained on. i contacted the dealer and took the truck in as soon as i could get an appointment. was told the truck was fixed and since i have been in five times for the same problem. the fact that the truck decelerates while driving on the expressway is enough that i don't want to drive the truck. i have been using other peoples cars and trucks because i don't want to put mine on the expressway out of own. it is a death trap waiting to happen and anyone driving a terrain should be made aware of the problem. the service department did everything possible and had to contact manufacturer about the problem and they could not narrow down the problem. they have replaced so many parts at this point i have lost track of things that have been replaced. this truck is not safe and the problem is not been resolved. the car still idles and shakes and no one plans to find out why as long as the engine light is not on. no one wants to take responsibility for this issue and it is really disappointing that the manufacturer would rather not deal with this problem and wait for a fatality to occur before looking into. you would think they would learn from toyota and take customers lives seriously. would they put there families in this truck ? i just want them to take the truck back because i don't want to use my life as an example for a defective truck.
Reported in: CHICAGO IL || Crash: N || VIN #:
ELECTRICAL SYSTEM
my truck experienced it's first problem in august of 2011. i had only had my truck for six months. the truck was entering onto the expressway and as i was pressing the gas the truck begin to stall. the reduced engine light came on and the truck decelerates and cut off. we were blessed that we were able to get to right shoulder of the road. we waited about ten minutes, the truck finally started and the engine light remained on. i contacted the dealer and took the truck in as soon as i could get an appointment. was told the truck was fixed and since i have been in five times for the same problem. the fact that the truck decelerates while driving on the expressway is enough that i don't want to drive the truck. i have been using other peoples cars and trucks because i don't want to put mine on the expressway out of own. it is a death trap waiting to happen and anyone driving a terrain should be made aware of the problem. the service department did everything possible and had to contact manufacturer about the problem and they could not narrow down the problem. they have replaced so many parts at this point i have lost track of things that have been replaced. this truck is not safe and the problem is not been resolved. the car still idles and shakes and no one plans to find out why as long as the engine light is not on. no one wants to take responsibility for this issue and it is really disappointing that the manufacturer would rather not deal with this problem and wait for a fatality to occur before looking into. you would think they would learn from toyota and take customers lives seriously. would they put there families in this truck ? i just want them to take the truck back because i don't want to use my life as an example for a defective truck.
Reported in: CHICAGO IL || Crash: N || VIN #:
ENGINE
i was in the drive thru line with the engine running. when it was time to move forward, i put the truck in drive and as soon as my foot hit the gas pedal it stalled. i started the engine back up and tried to drive forward and the engine stalled again. this has occurred about 10 times since i have owned the vehicle (in cold and mild weather). i took it back to the dealership and they could not find anything wrong.
Reported in: LIVONIA MI || Crash: N || VIN #: 2CTALMEC0B6
POWER TRAIN
vehicle continues to be checked with dealer for awfully jerky, hard hitting transmission when changing mostly in low range gears. service department continues to say transmission operating normal? vehicle has over 17,000 miles on it and continues to be plagued with jerky transmission periodically. hard to believe there has not been a service bulletin on this problem?
Reported in: ORANGE PARK FL || Crash: N || VIN #: 2CTALUEC0B6
VISIBILITY
the driver side window freezes open at 25 deg f (-4 deg c). unknown if passenger windows freeze open at same temperature. window opening required for presentation of identification. hazard involves risk to occupants below freezing temperatures. // climate information - outside temperature: 27 deg f (-4 deg c); area dewpoint: 25 deg f (-4 deg c); pressure: 30.26 inches hg (1024.8 mb); weather: mist (frost build-up present on vehicle); inside temperature: "high" setting defrost and floor, level 12; window open time: 30 seconds; window up method: continuous up/down to break-free frost/freeze build up, eventually returning to up/closed position after 2 minutes; // request oem review and investigate cause for defect. window up/down motor seems too weak to overcome freezing temperatures.
Reported in: LEMOORE CA || Crash: N || VIN #: 2CTALUEC3B6
ENGINE
oil smells like gas. head linear fell down very poor gas mileage engine runs ruff has poor acceleration.
Reported in: SANTA BARBARA CA || Crash: N || VIN #:
POWER TRAIN
oil smells like gas. head linear fell down very poor gas mileage engine runs ruff has poor acceleration.
Reported in: SANTA BARBARA CA || Crash: N || VIN #:
AIR BAGS
tl* the contact owns a 2011 gmc terrain. the contact stated that while traveling 55 mph, the vehicle crashed into the rear of the preceding vehicle. the vehicle was towed to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the contact sustained injuries to the nose and lip. the failure and current mileage was 55,000. the vin was unavailable.
Reported in: GOSHEN IN || Crash: Y || VIN #:
POWER TRAIN
tl* the contact owns 2011 gmc terrain. the contact stated that while ascending an incline or turning at 25 to 40 mph, the vehicle downshifted and lost power. the failure occurred intermittently. the vehicle was taken to the dealer numerous times for the failure where it was found that the transmission's third gear had failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 4,800 and the current mileage was 26,902.
Reported in: EAST BRUNSWICK NJ || Crash: N || VIN #: 2CTFLVE58B6
AIR BAGS
tl* the contact owns a 2011 gmc terrain. the contact stated that while driving at various speeds, he noticed that the air bag warning light was illuminated. the vehicle was later taken to the dealer where they advised that the air bag connectors that were under the driver and passenger side front seats failed and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 22,574. the current mileage was approximately 22,600. the vin was unavailable.
Reported in: LAS VEGAS NV || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2011 gmc terrain. the contact stated that there was an oil leak and the vehicle shifted erratically. the vehicle was taken to the dealer several times where it was confirmed that there was an oil leak and the throttle body needed to be replaced. the vehicle was repaired and the transmission was eventually replaced but both failures recurred. the manufacturer was contacted about the failure. the failure mileage was 26,000.
Reported in: BLAKELY PA || Crash: N || VIN #: 2CTFLXEC8B6
ENGINE
tl* the contact owns a 2011 gmc terrain. the contact stated that there was an oil leak and the vehicle shifted erratically. the vehicle was taken to the dealer several times where it was confirmed that there was an oil leak and the throttle body needed to be replaced. the vehicle was repaired and the transmission was eventually replaced but both failures recurred. the manufacturer was contacted about the failure. the failure mileage was 26,000.
Reported in: BLAKELY PA || Crash: N || VIN #: 2CTFLXEC8B6
VEHICLE SPEED CONTROL
tl* the contact owns a 2011 gmc terrain. the contact stated that there was an oil leak and the vehicle shifted erratically. the vehicle was taken to the dealer several times where it was confirmed that there was an oil leak and the throttle body needed to be replaced. the vehicle was repaired and the transmission was eventually replaced but both failures recurred. the manufacturer was contacted about the failure. the failure mileage was 26,000.
Reported in: BLAKELY PA || Crash: N || VIN #: 2CTFLXEC8B6
POWER TRAIN
about a month after purchasing this brand new vehicle, there were several times that after starting the car & putting it into gear, it stalled. there has also been times that after driving it for a while & coming to a stop sign, then getting ready to pull out into traffic, it either stalls or hesitates. there were a few close calls where there could have been a major accident. taking this to the dealer did nothing. they said they have heard of this before, but unless it did it at their dealership, they couldn't fix the problem. another issue i have had is that many times the transmission doesn't shift properly & it revs up more than it should before actually shifting & when it does, there is a major clunk. i have owned many cars in my lifetime, this car always on startup, makes a terrible noise at first which to me sounds like it's not getting any oil or that the bearings have a problem. that noise goes away after a few seconds. another issue i have, as do all other terrain owners, is that the sticker on the window from gm when buying this car, stated that this car would get 23 mpg city, & 32 mpg highway. most all my miles are highway miles, & the most i ever get is 22 mpg. this was the main reason for buying this car in the first place. i think gm should be held accountable for this grossly mis-representation of what i would be getting for gas mileage. i am not that wealthy where i can just go out & buy a new car every year, but am fearful that with the car stalling out whenever it feels like, that i may have an accident. i am also not thrilled with the noise it make when i start it, & wonder how long before it doesn't run. i now have 36,000 miles on it with these issues, my last vehicle that i traded in for this had 250,000 trouble free miles. gm needs to buy this back, or lifetime warranty on motor along with free gas to make up for the 10 mpg i'm not getting.
Reported in: BOLTON CT || Crash: N || VIN #:
ENGINE
about a month after purchasing this brand new vehicle, there were several times that after starting the car & putting it into gear, it stalled. there has also been times that after driving it for a while & coming to a stop sign, then getting ready to pull out into traffic, it either stalls or hesitates. there were a few close calls where there could have been a major accident. taking this to the dealer did nothing. they said they have heard of this before, but unless it did it at their dealership, they couldn't fix the problem. another issue i have had is that many times the transmission doesn't shift properly & it revs up more than it should before actually shifting & when it does, there is a major clunk. i have owned many cars in my lifetime, this car always on startup, makes a terrible noise at first which to me sounds like it's not getting any oil or that the bearings have a problem. that noise goes away after a few seconds. another issue i have, as do all other terrain owners, is that the sticker on the window from gm when buying this car, stated that this car would get 23 mpg city, & 32 mpg highway. most all my miles are highway miles, & the most i ever get is 22 mpg. this was the main reason for buying this car in the first place. i think gm should be held accountable for this grossly mis-representation of what i would be getting for gas mileage. i am not that wealthy where i can just go out & buy a new car every year, but am fearful that with the car stalling out whenever it feels like, that i may have an accident. i am also not thrilled with the noise it make when i start it, & wonder how long before it doesn't run. i now have 36,000 miles on it with these issues, my last vehicle that i traded in for this had 250,000 trouble free miles. gm needs to buy this back, or lifetime warranty on motor along with free gas to make up for the 10 mpg i'm not getting.
Reported in: BOLTON CT || Crash: N || VIN #:
VISIBILITY/WIPER
tl* the contact owns a 2011 gmc terrain. the contact stated that the windshield wiper blades had to be replaced after two years. the contact felt that the blades were wearing prematurely. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 12,400.
Reported in: TOLEDO OH || Crash: N || VIN #: 2CTALSEC7B6
LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2011 gmc terrain. the contact stated the locks on all four doors locked and unlocked independently. the failure recurred numerous times. the vehicle was taken to a dealer for diagnosis but the failure could not be replicated and the contact was advised to bring the vehicle back when the failure recurred. the vehicle was not repaired. the failure and current mileage was 25,000.
Reported in: MANOMET MA || Crash: N || VIN #: 2CTFLVE53B6
STEERING
i purchased this terrain as the 99 gmc pickup that i purchased from sheehan had 3 total brake failures and a power steering cooler fail all due to corrosion. i was afraid to drive the 99 after the 3rd total brake failure. this is when i purchased this vehicle in november 2011. since then due to corrosion they replaced all the wheels on the vehicle and the other day i started smelling gasoline. i took the vehicle to sheehan. they found a fuel line under the vehicle leaking as it had rusted through. i asked the service person what they did to correct this problem. i was told they replace the fuel line with the same type that had just rusted through. i asked them why they did not use stainless steel. i was told they do not do that. i now do not feel comfortable of driving this vehicle. the vehicle has not even been paid off yet and only has approximately 7000 miles on it. i have begun shopping for a non-general motors vehicle as i do not feel save driving this one.
Reported in: FORT LAUDERDALE FL || Crash: N || VIN #: 2CTFLSE53B6
FUEL SYSTEM, GASOLINE
i purchased this terrain as the 99 gmc pickup that i purchased from sheehan had 3 total brake failures and a power steering cooler fail all due to corrosion. i was afraid to drive the 99 after the 3rd total brake failure. this is when i purchased this vehicle in november 2011. since then due to corrosion they replaced all the wheels on the vehicle and the other day i started smelling gasoline. i took the vehicle to sheehan. they found a fuel line under the vehicle leaking as it had rusted through. i asked the service person what they did to correct this problem. i was told they replace the fuel line with the same type that had just rusted through. i asked them why they did not use stainless steel. i was told they do not do that. i now do not feel comfortable of driving this vehicle. the vehicle has not even been paid off yet and only has approximately 7000 miles on it. i have begun shopping for a non-general motors vehicle as i do not feel save driving this one.
Reported in: FORT LAUDERDALE FL || Crash: N || VIN #: 2CTFLSE53B6
SERVICE BRAKES, HYDRAULIC
i purchased this terrain as the 99 gmc pickup that i purchased from sheehan had 3 total brake failures and a power steering cooler fail all due to corrosion. i was afraid to drive the 99 after the 3rd total brake failure. this is when i purchased this vehicle in november 2011. since then due to corrosion they replaced all the wheels on the vehicle and the other day i started smelling gasoline. i took the vehicle to sheehan. they found a fuel line under the vehicle leaking as it had rusted through. i asked the service person what they did to correct this problem. i was told they replace the fuel line with the same type that had just rusted through. i asked them why they did not use stainless steel. i was told they do not do that. i now do not feel comfortable of driving this vehicle. the vehicle has not even been paid off yet and only has approximately 7000 miles on it. i have begun shopping for a non-general motors vehicle as i do not feel save driving this one.
Reported in: FORT LAUDERDALE FL || Crash: N || VIN #: 2CTFLSE53B6
ENGINE
tl* the contact owns a 2011 gmc terrain. the contact stated that the tail pipe overheated while driving 50 mph, causing the rear cargo carrier basket to catch on fire. the fire spread to the bumper and the contact was able to extinguish the fire but the fire department was also present. the vehicle was taken to a local body shop for repair. the cause of the failure was not determined. the manufacturer was not made aware of the failure. the failure and current mileage was 25,232.
Reported in: PITTSBURG CA || Crash: N || VIN #: 2CTFLUE57B6
AIR BAGS
i started my vehicle and it went through its customary systems check. while i was operating the vehicle a warning message appeared. it stated, service airbag. in addition, the symbol on the instrument panel display appeared indicating a airbag problem. obviously this is a serious safety concern because the air bag may unexpectedly inflate or may not work at all in a crash. i purchased this vehicle in december 2010, and it only has 42000 miles on it with regular routine maintenance. i believe that such a serious manufacturer's defect should not be occurring in the limited time this vehicle has been operating. due to the unsafe and serious nature of this defect, i would like to see gmc corporation stand behind their product and show concern about their customers safety by recalling and repairing this vehicle and any other gmc vehicle experiencing this problem.
Reported in: BATAVIA OH || Crash: N || VIN #: 2CTFLTEC9B6
ENGINE
our vehicle has experienced the rough idle and hard/stalled shifting since we bought it in 2011. it has been reviewed by the dealership and we were told a recent recall would fix the issue. it did not and these issues have continued. recently, this issue happened again, followed by the check engine light turning on, followed by (a few hours later) the engine going into "reduced engine mode" and the entire vehicle shaking uncontrollably with thumping noises coming from the front of the vehicle. the vehicle was stopped and restarted and within a few miles, this same issue happened again, which was very difficult to handle and very unsafe for travel in the city. we had to get a tow to the dealership and the service department at the dealership we bought this from says the throttle positions sensor is defective and needs replaced as well as there is a misfire in the injectors due to carbon buildup in the fuel line. none of these repairs are covered under the power train warranty, and this vehicle only has 50,000 miles on it currently. upon research of these part, symptoms of this part going out are stalled shifting or hard shifting, as well as rough idling. please research this case as i feel this is a more universal problem that has yet to be addressed properly.
Reported in: KANSAS CITY MO || Crash: N || VIN #: 1G6DL5EVXA0
ELECTRICAL SYSTEM
our vehicle has experienced the rough idle and hard/stalled shifting since we bought it in 2011. it has been reviewed by the dealership and we were told a recent recall would fix the issue. it did not and these issues have continued. recently, this issue happened again, followed by the check engine light turning on, followed by (a few hours later) the engine going into "reduced engine mode" and the entire vehicle shaking uncontrollably with thumping noises coming from the front of the vehicle. the vehicle was stopped and restarted and within a few miles, this same issue happened again, which was very difficult to handle and very unsafe for travel in the city. we had to get a tow to the dealership and the service department at the dealership we bought this from says the throttle positions sensor is defective and needs replaced as well as there is a misfire in the injectors due to carbon buildup in the fuel line. none of these repairs are covered under the power train warranty, and this vehicle only has 50,000 miles on it currently. upon research of these part, symptoms of this part going out are stalled shifting or hard shifting, as well as rough idling. please research this case as i feel this is a more universal problem that has yet to be addressed properly.
Reported in: KANSAS CITY MO || Crash: N || VIN #: 1G6DL5EVXA0
VEHICLE SPEED CONTROL
our vehicle has experienced the rough idle and hard/stalled shifting since we bought it in 2011. it has been reviewed by the dealership and we were told a recent recall would fix the issue. it did not and these issues have continued. recently, this issue happened again, followed by the check engine light turning on, followed by (a few hours later) the engine going into "reduced engine mode" and the entire vehicle shaking uncontrollably with thumping noises coming from the front of the vehicle. the vehicle was stopped and restarted and within a few miles, this same issue happened again, which was very difficult to handle and very unsafe for travel in the city. we had to get a tow to the dealership and the service department at the dealership we bought this from says the throttle positions sensor is defective and needs replaced as well as there is a misfire in the injectors due to carbon buildup in the fuel line. none of these repairs are covered under the power train warranty, and this vehicle only has 50,000 miles on it currently. upon research of these part, symptoms of this part going out are stalled shifting or hard shifting, as well as rough idling. please research this case as i feel this is a more universal problem that has yet to be addressed properly.
Reported in: KANSAS CITY MO || Crash: N || VIN #: 1G6DL5EVXA0
FUEL SYSTEM, GASOLINE
2011 gmc terrain. consumer writes in regards to engine problems and several other issues with vehicle. *smd the consumer stated the district manager of gm refused to allow the dealer to check the ecm/ecu and other appropriate systems, to make sure all the engine settings were as they should be, since he experienced several strange events, such as the shifter hanging in d sometimes as he tried to move to park, very low mpg for several days 24-25 mpg, when he usually got 28-33 mpg. the oil percent meter used to be at 95%. the engine would rev to 7k-8k rpm when the first started and held 2-3 seconds. sometimes the engine revved to 1600-1800 rpm and the vehicle would almost stall, and sometimes the malfunction indicator light would illuminate on the instrument panel. soon after, the fan belt began to squeal. the squealing began, when the vehicle was started or when driving at various speeds with the ac on, and going up some slopped highways, roads and streets. the dealer replaced the belt. in the summer of 2011, when the vehicle was started the engine would make a chattering-tapping metal-to-metal sound, as it there were no oil in the engine. the problem would occur with a cold or hot engine. the problem stopped after p0011 error solenoid was replaced.
Reported in: PALESTINE TX || Crash: N || VIN #: 2CTALMEC7B6
ENGINE
2011 gmc terrain. consumer writes in regards to engine problems and several other issues with vehicle. *smd the consumer stated the district manager of gm refused to allow the dealer to check the ecm/ecu and other appropriate systems, to make sure all the engine settings were as they should be, since he experienced several strange events, such as the shifter hanging in d sometimes as he tried to move to park, very low mpg for several days 24-25 mpg, when he usually got 28-33 mpg. the oil percent meter used to be at 95%. the engine would rev to 7k-8k rpm when the first started and held 2-3 seconds. sometimes the engine revved to 1600-1800 rpm and the vehicle would almost stall, and sometimes the malfunction indicator light would illuminate on the instrument panel. soon after, the fan belt began to squeal. the squealing began, when the vehicle was started or when driving at various speeds with the ac on, and going up some slopped highways, roads and streets. the dealer replaced the belt. in the summer of 2011, when the vehicle was started the engine would make a chattering-tapping metal-to-metal sound, as it there were no oil in the engine. the problem would occur with a cold or hot engine. the problem stopped after p0011 error solenoid was replaced.
Reported in: PALESTINE TX || Crash: N || VIN #: 2CTALMEC7B6
ELECTRONIC STABILITY CONTROL
the same issue happened 3 times. november 2013, 28 january 2014, 16 february 2014. each time the vehicle was in and idling situation red light, in a fast food drive thru, heavy traffic, or if i forgot something, left the car running, and went into the house to get what i was looking for, especially if it took me 4-5 minutes to find what i was looking for and return to the car. additionally, i've experienced this moving at speeds of 8mph or less in thick traffic. (1) car would for no reason start rough idling. (2) the yellow check engine light would come on. (3) the engine reduced power message would appear. (4) the stabilitrak warning message light would then appear. (5) then i pressed the accelerator to cross an intersection and move out of the way of traffic, and the vehicle moves at a snail's pace (5-10 mph). (6) i let it sit for 10-30 minutes (or overnight if i was fortunate enough to be at home), restart it, and it runs like it normally does as if nothing ever happened. (7) the "yellow check engine light" simply disappears after a few hours. (8) sometimes there's a faint burning smell like a plastic garbage bag on fire, burning rubber, or overheated electronics. i'm taking it to my local gmc dealership today before i end up stranded somewhere or worse be the cause of a major serious accident! it's like it has a malicious code in the engine's computer system, and it selects the time and place when idling to inject itself! it may go several weeks or even months before it happens, but you can be confident it's going to happen! other than this annoying safety issue, the terrain in my opinion is a pretty good vehicle for its class. makes me wish i had chosen the 6 cylinder instead of the 4 cylinder. i don't think the 6 cylinder is having this issue. gm/gmc should address this, and make this right asap!
Reported in: LAWTON OK || Crash: N || VIN #: 2CTALMEC7B6
ENGINE AND ENGINE COOLING
the same issue happened 3 times. november 2013, 28 january 2014, 16 february 2014. each time the vehicle was in and idling situation red light, in a fast food drive thru, heavy traffic, or if i forgot something, left the car running, and went into the house to get what i was looking for, especially if it took me 4-5 minutes to find what i was looking for and return to the car. additionally, i've experienced this moving at speeds of 8mph or less in thick traffic. (1) car would for no reason start rough idling. (2) the yellow check engine light would come on. (3) the engine reduced power message would appear. (4) the stabilitrak warning message light would then appear. (5) then i pressed the accelerator to cross an intersection and move out of the way of traffic, and the vehicle moves at a snail's pace (5-10 mph). (6) i let it sit for 10-30 minutes (or overnight if i was fortunate enough to be at home), restart it, and it runs like it normally does as if nothing ever happened. (7) the "yellow check engine light" simply disappears after a few hours. (8) sometimes there's a faint burning smell like a plastic garbage bag on fire, burning rubber, or overheated electronics. i'm taking it to my local gmc dealership today before i end up stranded somewhere or worse be the cause of a major serious accident! it's like it has a malicious code in the engine's computer system, and it selects the time and place when idling to inject itself! it may go several weeks or even months before it happens, but you can be confident it's going to happen! other than this annoying safety issue, the terrain in my opinion is a pretty good vehicle for its class. makes me wish i had chosen the 6 cylinder instead of the 4 cylinder. i don't think the 6 cylinder is having this issue. gm/gmc should address this, and make this right asap!
Reported in: LAWTON OK || Crash: N || VIN #: 2CTALMEC7B6
ENGINE
tl* the contact owns a 2011 gmc terrain. the contact stated that while driving approximately 5 mph, the traction control system and reduced engine power warning lights illuminated. the contact experienced a sudden loss of engine power. the vehicle was taken to a private mechanic where the failure was unable to be diagnosed. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 40,000 and the current mileage was 44,000. updated 08/11/14*lj updated 8/13/2014 *js
Reported in: BREINIGSVILLE PA || Crash: N || VIN #: 2CTALSECXB6
AIR BAGS
tl* the contact owns a 2011 general motors terrain. the contact stated while driving approximately 20 mph, another vehicle crashed into the contact's passenger's side of the vehicle. the air bags did not deploy. there was no injuries. a police report was filed. the vehicle was not towed. the vehicle was taken to the dealer who repaired the vehicle. the contact stated since the crash,the service air bag warning indicator illuminates intermittently. the manufacturer was notified of the failure. the approximate failure mileage was 32,275 .
Reported in: SEDALIA MO || Crash: Y || VIN #: 2CTALSEC8B6
SUSPENSION
i was going to a 930 am doctor appt@the cancer clinic, with my husband & father as passengers. i was in the left turn lane northbound attempting to turn into the hospital. it was 910 am. there was a lg. delivery truck opposite me in the southbound left turn lane. as i pulled in the southbound lane,easing forward to ensure clearance the other car behind the delivery truck pulled out and around the truck and sped up to go through the intersection to make the lightthat was amber at this point. my father said that her head was down and she didn't look up until just before impact. there were no skid marks & the impact was high on the pass. side of my vehicle rocking us up onto 2 wheels on the drivers side & then back down on all 4. my vehicle was t-boned on the front passenger side. the lady came out from behind the delivery truck at the last second, changed lanes & proceeded into the intersection at the same time i was trying to turn left. at this point the light was yellow. i have, i do believe 8 air bags, with 8 sensors in the terrain's. also i have a full subscription to onstar which also has crash sensors in my car. **not one air bag went off nor did any sensors**. onstar did not call me after the crash to tell me that they would be sending help, ambulance, police etc. my injuries were: contusion to left side of head above ear. scalp wound above right ear, with permanent indentation to right side of my head,2 small cuts right side of forehead. black eyes. pain in neck & stiffness. right eye socket @ eye brow swollen. husband: seatbelt bruising, neck pain/stiffness. my father, neck pain, stiffness,scraped skin on instep of right foot. this formal complaint is with general motors, gmc terrain, & onstar for not 1 airbag having not gone off/deployed, nor did onstar make any effort to contact me. i contacted both gm & onstar & they did nothing to compensate me.
Reported in: WAYNESVILLE OH || Crash: Y || VIN #: 2CTALSECXB6
AIR BAGS
i was going to a 930 am doctor appt@the cancer clinic, with my husband & father as passengers. i was in the left turn lane northbound attempting to turn into the hospital. it was 910 am. there was a lg. delivery truck opposite me in the southbound left turn lane. as i pulled in the southbound lane,easing forward to ensure clearance the other car behind the delivery truck pulled out and around the truck and sped up to go through the intersection to make the lightthat was amber at this point. my father said that her head was down and she didn't look up until just before impact. there were no skid marks & the impact was high on the pass. side of my vehicle rocking us up onto 2 wheels on the drivers side & then back down on all 4. my vehicle was t-boned on the front passenger side. the lady came out from behind the delivery truck at the last second, changed lanes & proceeded into the intersection at the same time i was trying to turn left. at this point the light was yellow. i have, i do believe 8 air bags, with 8 sensors in the terrain's. also i have a full subscription to onstar which also has crash sensors in my car. **not one air bag went off nor did any sensors**. onstar did not call me after the crash to tell me that they would be sending help, ambulance, police etc. my injuries were: contusion to left side of head above ear. scalp wound above right ear, with permanent indentation to right side of my head,2 small cuts right side of forehead. black eyes. pain in neck & stiffness. right eye socket @ eye brow swollen. husband: seatbelt bruising, neck pain/stiffness. my father, neck pain, stiffness,scraped skin on instep of right foot. this formal complaint is with general motors, gmc terrain, & onstar for not 1 airbag having not gone off/deployed, nor did onstar make any effort to contact me. i contacted both gm & onstar & they did nothing to compensate me.
Reported in: WAYNESVILLE OH || Crash: Y || VIN #: 2CTALSECXB6
STEERING
i was going to a 930 am doctor appt@the cancer clinic, with my husband & father as passengers. i was in the left turn lane northbound attempting to turn into the hospital. it was 910 am. there was a lg. delivery truck opposite me in the southbound left turn lane. as i pulled in the southbound lane,easing forward to ensure clearance the other car behind the delivery truck pulled out and around the truck and sped up to go through the intersection to make the lightthat was amber at this point. my father said that her head was down and she didn't look up until just before impact. there were no skid marks & the impact was high on the pass. side of my vehicle rocking us up onto 2 wheels on the drivers side & then back down on all 4. my vehicle was t-boned on the front passenger side. the lady came out from behind the delivery truck at the last second, changed lanes & proceeded into the intersection at the same time i was trying to turn left. at this point the light was yellow. i have, i do believe 8 air bags, with 8 sensors in the terrain's. also i have a full subscription to onstar which also has crash sensors in my car. **not one air bag went off nor did any sensors**. onstar did not call me after the crash to tell me that they would be sending help, ambulance, police etc. my injuries were: contusion to left side of head above ear. scalp wound above right ear, with permanent indentation to right side of my head,2 small cuts right side of forehead. black eyes. pain in neck & stiffness. right eye socket @ eye brow swollen. husband: seatbelt bruising, neck pain/stiffness. my father, neck pain, stiffness,scraped skin on instep of right foot. this formal complaint is with general motors, gmc terrain, & onstar for not 1 airbag having not gone off/deployed, nor did onstar make any effort to contact me. i contacted both gm & onstar & they did nothing to compensate me.
Reported in: WAYNESVILLE OH || Crash: Y || VIN #: 2CTALSECXB6
STRUCTURE:BODY
i was going to a 930 am doctor appt@the cancer clinic, with my husband & father as passengers. i was in the left turn lane northbound attempting to turn into the hospital. it was 910 am. there was a lg. delivery truck opposite me in the southbound left turn lane. as i pulled in the southbound lane,easing forward to ensure clearance the other car behind the delivery truck pulled out and around the truck and sped up to go through the intersection to make the lightthat was amber at this point. my father said that her head was down and she didn't look up until just before impact. there were no skid marks & the impact was high on the pass. side of my vehicle rocking us up onto 2 wheels on the drivers side & then back down on all 4. my vehicle was t-boned on the front passenger side. the lady came out from behind the delivery truck at the last second, changed lanes & proceeded into the intersection at the same time i was trying to turn left. at this point the light was yellow. i have, i do believe 8 air bags, with 8 sensors in the terrain's. also i have a full subscription to onstar which also has crash sensors in my car. **not one air bag went off nor did any sensors**. onstar did not call me after the crash to tell me that they would be sending help, ambulance, police etc. my injuries were: contusion to left side of head above ear. scalp wound above right ear, with permanent indentation to right side of my head,2 small cuts right side of forehead. black eyes. pain in neck & stiffness. right eye socket @ eye brow swollen. husband: seatbelt bruising, neck pain/stiffness. my father, neck pain, stiffness,scraped skin on instep of right foot. this formal complaint is with general motors, gmc terrain, & onstar for not 1 airbag having not gone off/deployed, nor did onstar make any effort to contact me. i contacted both gm & onstar & they did nothing to compensate me.
Reported in: WAYNESVILLE OH || Crash: Y || VIN #: 2CTALSECXB6
ENGINE
well it appears that there are several complaints on here about the 2011 terrain stalling. it's been happening to me off and on the past several months. i would be in traffic and it would stall, i would be at a stop light and it would stall, i would go to back out of my driveway and it would stall. i took it in and they can't find anything wrong. well last night it finally died. great!! i heard noise when i started the vehicle that sounded like plastic water bottles rubbing together. i had a bag in my front seat so assumed it was nothing. it bucked forward as i put it into drive and stalled. well...the stalling i'd become accustomed to so i re-started. it seemed fine until i went to accelerate onto the main road...it bucked, started shuttering, and wouldn't go above 5 mph. i barely got it into a parking lot before it died. i counted no less than 5 similar reports on here. i live in the metro detroit area...had this happened on a highway or during rush hour, i could've been killed. someone needs to do something before gmc has yet another scandal on their hands or how many people have to be hurt, maimed, or killed before nhtsa gets involved??
Reported in: ROMEO MI || Crash: N || VIN #: 2CTFLTEC8B6
ELECTRONIC STABILITY CONTROL
well it appears that there are several complaints on here about the 2011 terrain stalling. it's been happening to me off and on the past several months. i would be in traffic and it would stall, i would be at a stop light and it would stall, i would go to back out of my driveway and it would stall. i took it in and they can't find anything wrong. well last night it finally died. great!! i heard noise when i started the vehicle that sounded like plastic water bottles rubbing together. i had a bag in my front seat so assumed it was nothing. it bucked forward as i put it into drive and stalled. well...the stalling i'd become accustomed to so i re-started. it seemed fine until i went to accelerate onto the main road...it bucked, started shuttering, and wouldn't go above 5 mph. i barely got it into a parking lot before it died. i counted no less than 5 similar reports on here. i live in the metro detroit area...had this happened on a highway or during rush hour, i could've been killed. someone needs to do something before gmc has yet another scandal on their hands or how many people have to be hurt, maimed, or killed before nhtsa gets involved??
Reported in: ROMEO MI || Crash: N || VIN #: 2CTFLTEC8B6
FUEL/PROPULSION SYSTEM
well it appears that there are several complaints on here about the 2011 terrain stalling. it's been happening to me off and on the past several months. i would be in traffic and it would stall, i would be at a stop light and it would stall, i would go to back out of my driveway and it would stall. i took it in and they can't find anything wrong. well last night it finally died. great!! i heard noise when i started the vehicle that sounded like plastic water bottles rubbing together. i had a bag in my front seat so assumed it was nothing. it bucked forward as i put it into drive and stalled. well...the stalling i'd become accustomed to so i re-started. it seemed fine until i went to accelerate onto the main road...it bucked, started shuttering, and wouldn't go above 5 mph. i barely got it into a parking lot before it died. i counted no less than 5 similar reports on here. i live in the metro detroit area...had this happened on a highway or during rush hour, i could've been killed. someone needs to do something before gmc has yet another scandal on their hands or how many people have to be hurt, maimed, or killed before nhtsa gets involved??
Reported in: ROMEO MI || Crash: N || VIN #: 2CTFLTEC8B6
VISIBILITY/WIPER
tl* the contact owns a 2011 gmc terrain. the contact stated that while driving approximately 55 mph, the windshield wipers failed to work. the vehicle was towed to the dealer who stated that the wiper blade transmission motor needed to be replaced. the vehicle was repaired. the manufacturer was notified of the defect. the approximate failure mileage was 97,000.
Reported in: LAUREL MD || Crash: N || VIN #: 2CTALMEC1B6
SERVICE BRAKES, HYDRAULIC
2011 gmc terrain. consumer writes in regards to brake pads were rusted in the slides and they would not move.*smd
Reported in: ERIE PA || Crash: N || VIN #: 2CTFLTEC1B6
UNKNOWN OR OTHER
i was on the interstate in cincinnati, ohio when a deer crossed over the jersey wall onto the roadway as i was just beginning to exit. i hit the deer at a minimum speed of 45-50mph. my airbag did not deploy. although i was unharmed i am concerned about the failure of the airbag to deploy given my speed and front impact. my vehicle has also recently had an intermittent issue with sudden loss of power that has been attributed to the stability control system. given the recent rash of incidents surrounding gmc vehicles and the lack of recalls on the terrain vehicle, i am reporting these incidents at this time as i am concerned that they may be indicative of broader problem with the terrain model of vehicle.
Reported in: UNION KY || Crash: Y || VIN #: 2CTFLXE58B6
SEAT BELTS
i was on the interstate in cincinnati, ohio when a deer crossed over the jersey wall onto the roadway as i was just beginning to exit. i hit the deer at a minimum speed of 45-50mph. my airbag did not deploy. although i was unharmed i am concerned about the failure of the airbag to deploy given my speed and front impact. my vehicle has also recently had an intermittent issue with sudden loss of power that has been attributed to the stability control system. given the recent rash of incidents surrounding gmc vehicles and the lack of recalls on the terrain vehicle, i am reporting these incidents at this time as i am concerned that they may be indicative of broader problem with the terrain model of vehicle.
Reported in: UNION KY || Crash: Y || VIN #: 2CTFLXE58B6
STRUCTURE:BODY
i was on the interstate in cincinnati, ohio when a deer crossed over the jersey wall onto the roadway as i was just beginning to exit. i hit the deer at a minimum speed of 45-50mph. my airbag did not deploy. although i was unharmed i am concerned about the failure of the airbag to deploy given my speed and front impact. my vehicle has also recently had an intermittent issue with sudden loss of power that has been attributed to the stability control system. given the recent rash of incidents surrounding gmc vehicles and the lack of recalls on the terrain vehicle, i am reporting these incidents at this time as i am concerned that they may be indicative of broader problem with the terrain model of vehicle.
Reported in: UNION KY || Crash: Y || VIN #: 2CTFLXE58B6
TIRES
while driving @ 55 center lane freeway indicator lights showed loss of tire pressure on passenger rear tire. moved to shoulder of freeway and saw rear tire had numerous cracks on both interior and exterior side walls of tire covering total circumference of tire; tire had begun smoking. assisted by state safety patrol and technician made comments as to have "never seen a tire shred in this manner". tread had begun to separate from tires edge and cracks were approx.. 3 inch's apart and about 2 inch's in length. tire taken to dealership for review and replacement; dealership also commented on the damage as being extremely unusual. vehicle is 2011, single driver with approx. 31000 miles.
Reported in: WAHIAWA HI || Crash: N || VIN #:
AIR BAGS
i had a airbag warning indication. i took the suv to gmc and they indicated the issue is in the seat, as the individual sit in the seat it flexes the cannon plug with cause the airbag system to disable , and send a warning. they indicated they could not correct the issue without deviating due to safety concerns and they asked me to contact ntsb to indicate the safety issue
Reported in: MCDONOUGH GA || Crash: N || VIN #:
POWER TRAIN
started car and shifted from park to reverse. car did not change into gear. car was in neutral. shifted to drive and still no gear change. shifted to manual drive mode and still did not shift. turned car off and back on, then gear changes were made. second time this occurred in about three months.
Reported in: CANONSBURG PA || Crash: N || VIN #: 2CTFLREC3B6
SERVICE BRAKES
i was in traffic on an icy day and had to brake quickly to avoid striking the car ahead of me. since that day, the abs light and the skidding vehicle light remains on all the time. when starting the vehicle the dashboard message shows service stabilitrak. i don't know if the abs system is working properly. i had it to the dealership in town and they told me they may need to keep it several days and that i would have to pay for them to find the problem because allegedly they had no idea what the problem was. that could run into thousands of dollars. i took it to an auto parts store and another garage and they hooked up the code reader at both places and it didn't show any code. i checked on the internet if other people were having similar issues and there are quite a few that showed up. some stated how they had spent several thousand dollars to have it fixed and when they got it back it did the same thing. i have contacted gm and although they have "assured" me it would be taken care of, i haven't heard any further from them. some people on the internet have said how they were charged large amounts of money to replace the module only to have the problem return. i would like the problem fixed but more importantly i would like to know that the abs is working properly if needed.
Reported in: ASHEBORO NC || Crash: N || VIN #: 2CTALMEC5B6
ELECTRICAL SYSTEM
when parking after driving , the key will not be released . you may have to turn the key on and off several times until it releases. there is also a problem with starting the car where you turn the key and the car will not start. on occasion (not every time) you need to turn the key on and off several times until it starts. this is an ongoing problem- still happening. two different dealers have not been able to duplicate even though it happens multiple times daily.
Reported in: CHESAPEAKE VA || Crash: N || VIN #: 2CTALSEC2B6
AIR BAGS
i started taking my 2011 gmc terrain into the dealership where i bought it from when my airbag warning light started randomly coming on and off as i was driving. it was under warranty at that time and they would get it to go off for a day... but then it would come back on. one time i took it in, and the lady looked and said that it was nothing and to continue to drive it until they could get to it in a few weeks because they were backed up. when i took it in...my mileage was 100 miles till my warranty was out...they again... stated that it was something that i was doing and released it back to me. it now remains on constantly... and all of these recalls are happening with airbags going off or not going off! i am scared to death to drive my car, but i have no other choice. i am still making payments on this vehicle that is a potential hazard to myself and my family! the dealership said that they can see if they can get a code from scanning it for $100 plus whatever is wrong with it. this problem has been going on way too long for me to have to be out of pocket any money! they should be paying me for all of this mess! please help me!!!
Reported in: SAN ANGELO TX || Crash: N || VIN #: 2CTALMEC6B6
SEATS
tl-the contact owns a 2011 gmc terrain. the contact stated that the driver's seat bolt unscrewed causing the seat to move. the vehicle was not repaired. the contact was made aware of nhtsa campaign id number: 14v447000, however vin was not included. the manufacturer was not notified of the failure. the approximate failure mileage was 39,000. mf
Reported in: AIEA HI || Crash: N || VIN #: 2CTALMEC3B6