Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232419690
Recall Date: Oct 12, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222389310
Recall Date: Mar 16, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222393410
Recall Date: Feb 2, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222381690
Recall Date: Sep 22, 2022
Consumer Complaints
40 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Potential Consequences:
The contact owns a 2023 GMC Acadia. The contact stated while driving 55 MPH, while attempting to depress the brake pedal, the contact heard an abnormal sound coming from the brakes. A dealer and independent mechanic were contacted. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads wear was uneven on the driver’s side and the driver’s side front caliper needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed; however, the result was not provided. The brake pads were replaced; however, the caliper was not yet replaced. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer for assistance. The approximate failure mileage was 39,000.
Corrective Action:
The contact owns a 2023 GMC Acadia. The contact stated while driving 55 MPH, while attempting to depress the brake pedal, the contact heard an abnormal sound coming from the brakes. A dealer and independent mechanic were contacted. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads wear was uneven on the driver’s side and the driver’s side front caliper needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed; however, the result was not provided. The brake pads were replaced; however, the caliper was not yet replaced. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer for assistance. The approximate failure mileage was 39,000.
Additional Notes:
The contact owns a 2023 GMC Acadia. The contact stated while driving 55 MPH, while attempting to depress the brake pedal, the contact heard an abnormal sound coming from the brakes. A dealer and independent mechanic were contacted. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads wear was uneven on the driver’s side and the driver’s side front caliper needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed; however, the result was not provided. The brake pads were replaced; however, the caliper was not yet replaced. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer for assistance. The approximate failure mileage was 39,000.
Mfg Campaign: 11676817
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a manufacturing structural error and the vehicle needed body work to be performed to correct the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,200.
Corrective Action:
The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a manufacturing structural error and the vehicle needed body work to be performed to correct the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,200.
Additional Notes:
The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a manufacturing structural error and the vehicle needed body work to be performed to correct the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,200.
Mfg Campaign: 11672148
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I've had the engine stall before coming to a complete stop on several occasions. It also has been shifting hard and has had a delayed shift. The other day all of the lights to to screen and speedometer completely went out while driving then randomly came back on. That's the only speedometer I have is the digital screen.
Corrective Action:
I've had the engine stall before coming to a complete stop on several occasions. It also has been shifting hard and has had a delayed shift. The other day all of the lights to to screen and speedometer completely went out while driving then randomly came back on. That's the only speedometer I have is the digital screen.
Additional Notes:
I've had the engine stall before coming to a complete stop on several occasions. It also has been shifting hard and has had a delayed shift. The other day all of the lights to to screen and speedometer completely went out while driving then randomly came back on. That's the only speedometer I have is the digital screen.
Mfg Campaign: 11666905
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera failed. Same issue on 2021 Acadia SLT Needs to be investigated on 2023 models
Corrective Action:
Backup camera failed. Same issue on 2021 Acadia SLT Needs to be investigated on 2023 models
Additional Notes:
Backup camera failed. Same issue on 2021 Acadia SLT Needs to be investigated on 2023 models
Mfg Campaign: 11657660
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11645913
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11645913
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Corrective Action:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Additional Notes:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Mfg Campaign: 11643702
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Corrective Action:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Additional Notes:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Mfg Campaign: 11643702
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Corrective Action:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Additional Notes:
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Mfg Campaign: 11643702
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Whenever the vehicle's windshield washer is used the smell of the fluid enters the vehicle. This is particularly acute when the HVAC system is used at the same time. Since the label on the washer fluid container says the fluid is poisonous and the vapors are harmful and cannot be made nonpoisonous, I feel I should report this. I have had 4 GMC representatives confirm this is indeed happening. One rep was the Field Engineer Supervisor. All of this is documented as I have had this examined 4 times at the request of the GM customer service representative. Case [XXX], Status update for your 2023 GMC Acadia concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Whenever the vehicle's windshield washer is used the smell of the fluid enters the vehicle. This is particularly acute when the HVAC system is used at the same time. Since the label on the washer fluid container says the fluid is poisonous and the vapors are harmful and cannot be made nonpoisonous, I feel I should report this. I have had 4 GMC representatives confirm this is indeed happening. One rep was the Field Engineer Supervisor. All of this is documented as I have had this examined 4 times at the request of the GM customer service representative. Case [XXX], Status update for your 2023 GMC Acadia concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Whenever the vehicle's windshield washer is used the smell of the fluid enters the vehicle. This is particularly acute when the HVAC system is used at the same time. Since the label on the washer fluid container says the fluid is poisonous and the vapors are harmful and cannot be made nonpoisonous, I feel I should report this. I have had 4 GMC representatives confirm this is indeed happening. One rep was the Field Engineer Supervisor. All of this is documented as I have had this examined 4 times at the request of the GM customer service representative. Case [XXX], Status update for your 2023 GMC Acadia concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631765
Recall Date: Dec 20, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since late 2023/early 2024, I started to notice that my liftgate was open, while the Acadia, a lease with less than 15K miles, was parked in the driveway, off. At first, I thought it was a mistake on our part, that we had accidentally hit the button on the remote to open it or had forgotten it open. As time went on, the incidences continued and I realized it was happening on its own, while the car was off! When the Acadia was at the dealership this fall for a warrant repair (a pump that GM knew was problematic but only has alerts out about for now), I mentioned the liftgate. Thankfully, the problem happened at the dealership too so workers could witness it. It's a major safety issue and a public safety issue. When the pump repair was occurring, I got a text from the dealership that the problem with the liftgate was my fault, that how I clean the inside of the car had affected the mechanics and that I would be on the hook for over $300 in repairs. I had no way to prove otherwise and opted to instead disable the open function using the dial on the driver door set to off and it has not opened. Fast forward to last week and GM has a recall on GMC and other pickups where this kind of issue appears to happening to tailgates and it instantly felt similar. I believe GMC Acadia's have the same faulty wiring and I should not be on the hook for this repair but GM should fix the problem.
Corrective Action:
Since late 2023/early 2024, I started to notice that my liftgate was open, while the Acadia, a lease with less than 15K miles, was parked in the driveway, off. At first, I thought it was a mistake on our part, that we had accidentally hit the button on the remote to open it or had forgotten it open. As time went on, the incidences continued and I realized it was happening on its own, while the car was off! When the Acadia was at the dealership this fall for a warrant repair (a pump that GM knew was problematic but only has alerts out about for now), I mentioned the liftgate. Thankfully, the problem happened at the dealership too so workers could witness it. It's a major safety issue and a public safety issue. When the pump repair was occurring, I got a text from the dealership that the problem with the liftgate was my fault, that how I clean the inside of the car had affected the mechanics and that I would be on the hook for over $300 in repairs. I had no way to prove otherwise and opted to instead disable the open function using the dial on the driver door set to off and it has not opened. Fast forward to last week and GM has a recall on GMC and other pickups where this kind of issue appears to happening to tailgates and it instantly felt similar. I believe GMC Acadia's have the same faulty wiring and I should not be on the hook for this repair but GM should fix the problem.
Additional Notes:
Since late 2023/early 2024, I started to notice that my liftgate was open, while the Acadia, a lease with less than 15K miles, was parked in the driveway, off. At first, I thought it was a mistake on our part, that we had accidentally hit the button on the remote to open it or had forgotten it open. As time went on, the incidences continued and I realized it was happening on its own, while the car was off! When the Acadia was at the dealership this fall for a warrant repair (a pump that GM knew was problematic but only has alerts out about for now), I mentioned the liftgate. Thankfully, the problem happened at the dealership too so workers could witness it. It's a major safety issue and a public safety issue. When the pump repair was occurring, I got a text from the dealership that the problem with the liftgate was my fault, that how I clean the inside of the car had affected the mechanics and that I would be on the hook for over $300 in repairs. I had no way to prove otherwise and opted to instead disable the open function using the dial on the driver door set to off and it has not opened. Fast forward to last week and GM has a recall on GMC and other pickups where this kind of issue appears to happening to tailgates and it instantly felt similar. I believe GMC Acadia's have the same faulty wiring and I should not be on the hook for this repair but GM should fix the problem.
Mfg Campaign: 11629624
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Corrective Action:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Additional Notes:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Mfg Campaign: 11628033
Recall Date: Nov 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Corrective Action:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Additional Notes:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Mfg Campaign: 11628033
Recall Date: Nov 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Corrective Action:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Additional Notes:
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Mfg Campaign: 11628033
Recall Date: Nov 30, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Corrective Action:
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Additional Notes:
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Mfg Campaign: 11627581
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Corrective Action:
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Additional Notes:
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Mfg Campaign: 11627581
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased a 2023 GMC Acadia AT4 new in October 2023. There is currently a little over 19,000 miles on the AT4. As of today November 13, 2024 the SUV has been to Blaise Alexanders, for at 3 times with same issues. Between the speeds of 50-65 there is a shudder, which in August 2024, the Chevy garage changed the fluid However, You can now feel this at any speed through out a trip. The SUV was return to the shop for increasingly worse shudder between 50-65 and a new issue of "hunting" between 25-35. There are times that the SUV does not want to propel forward (like the AT4 cannot get out of its own way) Also, when making a sharp right turn followed by an immediate left turn, onto uneven surface, the AT4 acts as though it is confused as to what gear it should be. The garage was then notified that I know have whining sound. At one point the garage had the AT4 for a week, the general manage drove it, did not feel anything. I then returned, took him for drive and he felt it. Left the car for him to take one of the "transmission" repair individuals out on a drive with the scan tool hooked up. Results of that test drive---"the car did it once, slightly but it was not picked up on the scan tool." Troy, from the service desk informed us they called GM to have their traveling engineer come look at the AT4 in a few day. GM's representative stop at the garage, DID NOT look at the car or speak to us, but has Troy tell us to keep driving the car. We are now in November and unfortunately, I got a little behind on bugging them due to the loss of my brother, father and step -father. But then again they have made no attempt at resolving this issue. This is frustrating. We are asking for any assistance that you can provide. I find it hard to believe that we are the only individuals that are experiencing these issues. I love my car. Why did they change the fluid if nothing was wrong the first time?? It has progressively been getting worse and winter is coming......
Corrective Action:
We purchased a 2023 GMC Acadia AT4 new in October 2023. There is currently a little over 19,000 miles on the AT4. As of today November 13, 2024 the SUV has been to Blaise Alexanders, for at 3 times with same issues. Between the speeds of 50-65 there is a shudder, which in August 2024, the Chevy garage changed the fluid However, You can now feel this at any speed through out a trip. The SUV was return to the shop for increasingly worse shudder between 50-65 and a new issue of "hunting" between 25-35. There are times that the SUV does not want to propel forward (like the AT4 cannot get out of its own way) Also, when making a sharp right turn followed by an immediate left turn, onto uneven surface, the AT4 acts as though it is confused as to what gear it should be. The garage was then notified that I know have whining sound. At one point the garage had the AT4 for a week, the general manage drove it, did not feel anything. I then returned, took him for drive and he felt it. Left the car for him to take one of the "transmission" repair individuals out on a drive with the scan tool hooked up. Results of that test drive---"the car did it once, slightly but it was not picked up on the scan tool." Troy, from the service desk informed us they called GM to have their traveling engineer come look at the AT4 in a few day. GM's representative stop at the garage, DID NOT look at the car or speak to us, but has Troy tell us to keep driving the car. We are now in November and unfortunately, I got a little behind on bugging them due to the loss of my brother, father and step -father. But then again they have made no attempt at resolving this issue. This is frustrating. We are asking for any assistance that you can provide. I find it hard to believe that we are the only individuals that are experiencing these issues. I love my car. Why did they change the fluid if nothing was wrong the first time?? It has progressively been getting worse and winter is coming......
Additional Notes:
We purchased a 2023 GMC Acadia AT4 new in October 2023. There is currently a little over 19,000 miles on the AT4. As of today November 13, 2024 the SUV has been to Blaise Alexanders, for at 3 times with same issues. Between the speeds of 50-65 there is a shudder, which in August 2024, the Chevy garage changed the fluid However, You can now feel this at any speed through out a trip. The SUV was return to the shop for increasingly worse shudder between 50-65 and a new issue of "hunting" between 25-35. There are times that the SUV does not want to propel forward (like the AT4 cannot get out of its own way) Also, when making a sharp right turn followed by an immediate left turn, onto uneven surface, the AT4 acts as though it is confused as to what gear it should be. The garage was then notified that I know have whining sound. At one point the garage had the AT4 for a week, the general manage drove it, did not feel anything. I then returned, took him for drive and he felt it. Left the car for him to take one of the "transmission" repair individuals out on a drive with the scan tool hooked up. Results of that test drive---"the car did it once, slightly but it was not picked up on the scan tool." Troy, from the service desk informed us they called GM to have their traveling engineer come look at the AT4 in a few day. GM's representative stop at the garage, DID NOT look at the car or speak to us, but has Troy tell us to keep driving the car. We are now in November and unfortunately, I got a little behind on bugging them due to the loss of my brother, father and step -father. But then again they have made no attempt at resolving this issue. This is frustrating. We are asking for any assistance that you can provide. I find it hard to believe that we are the only individuals that are experiencing these issues. I love my car. Why did they change the fluid if nothing was wrong the first time?? It has progressively been getting worse and winter is coming......
Mfg Campaign: 11625026
Recall Date: Nov 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my 2023 Arcadia FFWD SLT a few months ago used with 11,000 miles. During the past few months I have noticed when reaching a speed of 45-60 mph the vehicle vibrates. I took the vehicle to the dealership on 10-10-24 and they said they could not find anything but they did not do an intensive problem search. I am concerned the problem may be related to a transmission recall dated 6/23. I did a search but no recalls came up my VIN but the vehicle has a major vibration when going 45-60 mph.
Corrective Action:
I purchased my 2023 Arcadia FFWD SLT a few months ago used with 11,000 miles. During the past few months I have noticed when reaching a speed of 45-60 mph the vehicle vibrates. I took the vehicle to the dealership on 10-10-24 and they said they could not find anything but they did not do an intensive problem search. I am concerned the problem may be related to a transmission recall dated 6/23. I did a search but no recalls came up my VIN but the vehicle has a major vibration when going 45-60 mph.
Additional Notes:
I purchased my 2023 Arcadia FFWD SLT a few months ago used with 11,000 miles. During the past few months I have noticed when reaching a speed of 45-60 mph the vehicle vibrates. I took the vehicle to the dealership on 10-10-24 and they said they could not find anything but they did not do an intensive problem search. I am concerned the problem may be related to a transmission recall dated 6/23. I did a search but no recalls came up my VIN but the vehicle has a major vibration when going 45-60 mph.
Mfg Campaign: 11619248
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I purchased my 2023 Arcadia FFWD SLT a few months ago used with 11,000 miles. During the past few months I have noticed when reaching a speed of 45-60 mph the vehicle vibrates. I took the vehicle to the dealership on 10-10-24 and they said they could not find anything but they did not do an intensive problem search. I am concerned the problem may be related to a transmission recall dated 6/23. I did a search but no recalls came up my VIN but the vehicle has a major vibration when going 45-60 mph.
Corrective Action:
I purchased my 2023 Arcadia FFWD SLT a few months ago used with 11,000 miles. During the past few months I have noticed when reaching a speed of 45-60 mph the vehicle vibrates. I took the vehicle to the dealership on 10-10-24 and they said they could not find anything but they did not do an intensive problem search. I am concerned the problem may be related to a transmission recall dated 6/23. I did a search but no recalls came up my VIN but the vehicle has a major vibration when going 45-60 mph.
Additional Notes:
I purchased my 2023 Arcadia FFWD SLT a few months ago used with 11,000 miles. During the past few months I have noticed when reaching a speed of 45-60 mph the vehicle vibrates. I took the vehicle to the dealership on 10-10-24 and they said they could not find anything but they did not do an intensive problem search. I am concerned the problem may be related to a transmission recall dated 6/23. I did a search but no recalls came up my VIN but the vehicle has a major vibration when going 45-60 mph.
Mfg Campaign: 11619248
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Today is Aug. 24, 2024. On [XXX], as my wife and I were preparing to leave on a vacation trip, our leased 2023 GMC Acadia would not move out of Low Gears moving forward. I soon discovered that it also would not shift into Reverse. When I took the vehicle to the GMC dealership near my home in Grand Rapids, Michigan, the service advisor told me that the Check Engine light was on. The dealer has had the car since the date of this occurrence, on [XXX], giving me a smaller car as a loaner. My service advisor told me that he was able to get the car into Reverse. When I have called, he tells me they are trying to identify the problem. I see on the Internet that this model of vehicle has had multiple "transmission issues" and that there has been a Recall due to the transmission. I have not been alerted to a Recall. Yesterday, on Aug. 23, I received an Onstar Diagnostics Report saying there is a "diagnostics alert" requiring "immediate attention." I leased this vehicle in October 2023 from Todd Wenzel Buick GMC, where the vehicle now is located in the Service Department. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Today is Aug. 24, 2024. On [XXX], as my wife and I were preparing to leave on a vacation trip, our leased 2023 GMC Acadia would not move out of Low Gears moving forward. I soon discovered that it also would not shift into Reverse. When I took the vehicle to the GMC dealership near my home in Grand Rapids, Michigan, the service advisor told me that the Check Engine light was on. The dealer has had the car since the date of this occurrence, on [XXX], giving me a smaller car as a loaner. My service advisor told me that he was able to get the car into Reverse. When I have called, he tells me they are trying to identify the problem. I see on the Internet that this model of vehicle has had multiple "transmission issues" and that there has been a Recall due to the transmission. I have not been alerted to a Recall. Yesterday, on Aug. 23, I received an Onstar Diagnostics Report saying there is a "diagnostics alert" requiring "immediate attention." I leased this vehicle in October 2023 from Todd Wenzel Buick GMC, where the vehicle now is located in the Service Department. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Today is Aug. 24, 2024. On [XXX], as my wife and I were preparing to leave on a vacation trip, our leased 2023 GMC Acadia would not move out of Low Gears moving forward. I soon discovered that it also would not shift into Reverse. When I took the vehicle to the GMC dealership near my home in Grand Rapids, Michigan, the service advisor told me that the Check Engine light was on. The dealer has had the car since the date of this occurrence, on [XXX], giving me a smaller car as a loaner. My service advisor told me that he was able to get the car into Reverse. When I have called, he tells me they are trying to identify the problem. I see on the Internet that this model of vehicle has had multiple "transmission issues" and that there has been a Recall due to the transmission. I have not been alerted to a Recall. Yesterday, on Aug. 23, I received an Onstar Diagnostics Report saying there is a "diagnostics alert" requiring "immediate attention." I leased this vehicle in October 2023 from Todd Wenzel Buick GMC, where the vehicle now is located in the Service Department. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610598
Recall Date: Aug 24, 2024
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