Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Gillig, Llc
Safety Issue:
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 25, 2022
Gillig Llc
Safety Issue:
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 2, 2020
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 25, 2020
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 8, 2019
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 28, 2019
Gillig Llc
Safety Issue:
Gillig, LLC (Gillig) is recalling certain 2016-2017 Gillig Low Floor transit buses. As built, one of the emergency exit windows may not be able to be easily used in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 12, 2018
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 9, 2018
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 9, 2018
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 20, 2018
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 8, 2017
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2017-2018 Low Floor transit buses, equipped with Recaro Commercial Bus Driver Seats. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 23, 2017
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 19, 2017
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 9, 2017
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 24, 2017
Gillig Llc
Safety Issue:
Gillig, LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. These vehicles have front LED turn signals with integrated side reflex reflectors that may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 14, 2017
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain model year 2015-2016 Low Floor compressed natural gas (CNG) transit buses manufactured September 1, 2015, to December 5, 2016, equipped with Amerex SafetyNet fire suppression system panel/controller units. These buses have gas detection electronics that may be disabled without providing the operator with a warning of a system malfunction. Affected display panel/controller units were also provided as replacement parts for warranty claims, part numbers 16389, 24109, 24918, 24926 and 24927.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 23, 2016
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain model year 2016 Low Floor transit buses manufactured May 26, 2016, to September 26, 2016. The affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 29, 2016
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 14, 2016
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 21, 2016
Gillig Llc
Safety Issue:
Gillig LLC (Gillig) is recalling certain 2016 Low Floor vehicles manufactured March 3, 2016, to April 21, 2016. The driver's side window on the affected vehicles may block too much light, thereby decreasing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 18, 2016
Consumer Complaints
1 ComplaintGillig, Llc
Defect Description:
TIRES
Potential Consequences:
MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM AND INSTRUCTED US TO REMOVE ALL 2011 (POST RECALL) /2012 / 2013 TIRES FROM FLEET. THIS IS DEFINITELY A SAFETY ISSUE.
Corrective Action:
MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM AND INSTRUCTED US TO REMOVE ALL 2011 (POST RECALL) /2012 / 2013 TIRES FROM FLEET. THIS IS DEFINITELY A SAFETY ISSUE.
Additional Notes:
MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM AND INSTRUCTED US TO REMOVE ALL 2011 (POST RECALL) /2012 / 2013 TIRES FROM FLEET. THIS IS DEFINITELY A SAFETY ISSUE.
Mfg Campaign: 10970574
Recall Date: Apr 4, 2017
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