Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain Genesis 2024-2025 GV60 hybrid and 2025 GV80 vehicles. The rearview camera display may shut off when the vehicle is driven in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 024G
Recall Date: Aug 7, 2024
Consumer Complaints
7 ComplaintsHyundai Motor America
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2025 Genesis GV80. The contact stated while driving at various speeds on the highway, the vehicle jerked to the left or to the right, which required the contact to hold the steering wheel tightly for safety. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,300.
Corrective Action:
The contact owns a 2025 Genesis GV80. The contact stated while driving at various speeds on the highway, the vehicle jerked to the left or to the right, which required the contact to hold the steering wheel tightly for safety. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,300.
Additional Notes:
The contact owns a 2025 Genesis GV80. The contact stated while driving at various speeds on the highway, the vehicle jerked to the left or to the right, which required the contact to hold the steering wheel tightly for safety. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,300.
Mfg Campaign: 11677092
Recall Date: Jul 29, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2025 Genesis GV80. The contact stated that while operating the vehicle with the cruise control activated, the cruise control erroneously deactivated, causing the vehicle to suddenly decelerate. The vehicle was taken the local dealer who was unable to confirm that a failure had occurred. The contact was informed that the vehicle operated normally, due to the "Driver Attention Warning System". The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the manufacturer had issued a TSB regarding the failure. The failure mileage was 200.
Corrective Action:
The contact owns a 2025 Genesis GV80. The contact stated that while operating the vehicle with the cruise control activated, the cruise control erroneously deactivated, causing the vehicle to suddenly decelerate. The vehicle was taken the local dealer who was unable to confirm that a failure had occurred. The contact was informed that the vehicle operated normally, due to the "Driver Attention Warning System". The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the manufacturer had issued a TSB regarding the failure. The failure mileage was 200.
Additional Notes:
The contact owns a 2025 Genesis GV80. The contact stated that while operating the vehicle with the cruise control activated, the cruise control erroneously deactivated, causing the vehicle to suddenly decelerate. The vehicle was taken the local dealer who was unable to confirm that a failure had occurred. The contact was informed that the vehicle operated normally, due to the "Driver Attention Warning System". The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the manufacturer had issued a TSB regarding the failure. The failure mileage was 200.
Mfg Campaign: 11673296
Recall Date: Jul 14, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On [XXX], I opened my car door slightly to get out. I stood up and the door leaned back quickly and caught my thumb. I was trying to get the handle to release and it would not. Then my door initiated the soft close feature and secured my thumb in the door and would not release. I was screaming with no help around and my [XXX] in his car seat unable to help open the door. The door remained shut on my finger for about 10 seconds and released. I almost had a panic attack. It is 11 days later and my thumb is not doing well. I’m going to go to and orthopedic doctor this week to have it assessed. I’ve been taking ibuprofen and soaking it everyday. I cannot believe this “smart” vehicle did not detect something in the door that shouldn’t be and open immediately. My now [XXX] talks about it every day. It was a traumatizing experience and I don’t feel that I can trust this vehicle. It could have severed my thumb and not to mention had it been one of my children who got a finger stuck! I am so upset and this happened to my dominant hand. It’s still swollen, not the skin is peeling and there’s a huge knot on my thumb with no feeling in it. I only have a sensation in my thumb and I can barely move it. I cannot believe this happened to me and as much as I love my vehicle, I no longer trust it!! There should have been more thought put into the soft close feature! If you close a regular car door on your hand it’s going to reopen. If I try to close my garage and something is blocking it, it will not close. Why would this intelligent vehicle secure my thumb and not release. This is terrible! It has to be fixed!! I was so disturbed the day it happened, I couldn’t even think straight. I had a nurse practitioner at work look at it and now she thinks it needs orthopedic attention!! The pictures are 11 days post incident. I am terrified to have my dip powder removed from my nail. I’m scared my nail is going to come right off with it!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I opened my car door slightly to get out. I stood up and the door leaned back quickly and caught my thumb. I was trying to get the handle to release and it would not. Then my door initiated the soft close feature and secured my thumb in the door and would not release. I was screaming with no help around and my [XXX] in his car seat unable to help open the door. The door remained shut on my finger for about 10 seconds and released. I almost had a panic attack. It is 11 days later and my thumb is not doing well. I’m going to go to and orthopedic doctor this week to have it assessed. I’ve been taking ibuprofen and soaking it everyday. I cannot believe this “smart” vehicle did not detect something in the door that shouldn’t be and open immediately. My now [XXX] talks about it every day. It was a traumatizing experience and I don’t feel that I can trust this vehicle. It could have severed my thumb and not to mention had it been one of my children who got a finger stuck! I am so upset and this happened to my dominant hand. It’s still swollen, not the skin is peeling and there’s a huge knot on my thumb with no feeling in it. I only have a sensation in my thumb and I can barely move it. I cannot believe this happened to me and as much as I love my vehicle, I no longer trust it!! There should have been more thought put into the soft close feature! If you close a regular car door on your hand it’s going to reopen. If I try to close my garage and something is blocking it, it will not close. Why would this intelligent vehicle secure my thumb and not release. This is terrible! It has to be fixed!! I was so disturbed the day it happened, I couldn’t even think straight. I had a nurse practitioner at work look at it and now she thinks it needs orthopedic attention!! The pictures are 11 days post incident. I am terrified to have my dip powder removed from my nail. I’m scared my nail is going to come right off with it!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I opened my car door slightly to get out. I stood up and the door leaned back quickly and caught my thumb. I was trying to get the handle to release and it would not. Then my door initiated the soft close feature and secured my thumb in the door and would not release. I was screaming with no help around and my [XXX] in his car seat unable to help open the door. The door remained shut on my finger for about 10 seconds and released. I almost had a panic attack. It is 11 days later and my thumb is not doing well. I’m going to go to and orthopedic doctor this week to have it assessed. I’ve been taking ibuprofen and soaking it everyday. I cannot believe this “smart” vehicle did not detect something in the door that shouldn’t be and open immediately. My now [XXX] talks about it every day. It was a traumatizing experience and I don’t feel that I can trust this vehicle. It could have severed my thumb and not to mention had it been one of my children who got a finger stuck! I am so upset and this happened to my dominant hand. It’s still swollen, not the skin is peeling and there’s a huge knot on my thumb with no feeling in it. I only have a sensation in my thumb and I can barely move it. I cannot believe this happened to me and as much as I love my vehicle, I no longer trust it!! There should have been more thought put into the soft close feature! If you close a regular car door on your hand it’s going to reopen. If I try to close my garage and something is blocking it, it will not close. Why would this intelligent vehicle secure my thumb and not release. This is terrible! It has to be fixed!! I was so disturbed the day it happened, I couldn’t even think straight. I had a nurse practitioner at work look at it and now she thinks it needs orthopedic attention!! The pictures are 11 days post incident. I am terrified to have my dip powder removed from my nail. I’m scared my nail is going to come right off with it!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11662999
Recall Date: May 25, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Forward Collision Warning in my GV80 activated unnecessarily, which resulted in the car to break without need / warning, this resulted in the GV80 being hit from behind, the GV80 was pushed forward into another vehicle. The vehicle is unsafe for driving and has remained parked. The Forward Collision Warning activated when it was not needed and caused a rear-end accident which was quite impactful since we were not expecting a collision. The GV80 was inspected by an independent service and could not be proved to be at fault. It was deemed to "operate as designed" in spite of our experience and now even though there is damage to one of the front end sensors from the accident. The dealership claimed the GV80 needs $8000 worth of repairs as a result of the rear end incident. I did experience unnecessary collision alerts a week before the collision, when I realized this was faulty, I called the dealership and they explained that there was a setting that was at fault that I NEEDED TO CORRECT in the Settings AND, that they had been receiving others reports of the same problem "three times already today." This setting needed to be reset upon each time I started the car and they explained I also needed to wipe clean all sensors before driving in inclement weather. I experienced 3 more unnecessary Collision Breaking incidents in a single 2 mile driving range and dropped the car off at the dealership as I felt very unsafe to continue operating the GV80.
Corrective Action:
The Forward Collision Warning in my GV80 activated unnecessarily, which resulted in the car to break without need / warning, this resulted in the GV80 being hit from behind, the GV80 was pushed forward into another vehicle. The vehicle is unsafe for driving and has remained parked. The Forward Collision Warning activated when it was not needed and caused a rear-end accident which was quite impactful since we were not expecting a collision. The GV80 was inspected by an independent service and could not be proved to be at fault. It was deemed to "operate as designed" in spite of our experience and now even though there is damage to one of the front end sensors from the accident. The dealership claimed the GV80 needs $8000 worth of repairs as a result of the rear end incident. I did experience unnecessary collision alerts a week before the collision, when I realized this was faulty, I called the dealership and they explained that there was a setting that was at fault that I NEEDED TO CORRECT in the Settings AND, that they had been receiving others reports of the same problem "three times already today." This setting needed to be reset upon each time I started the car and they explained I also needed to wipe clean all sensors before driving in inclement weather. I experienced 3 more unnecessary Collision Breaking incidents in a single 2 mile driving range and dropped the car off at the dealership as I felt very unsafe to continue operating the GV80.
Additional Notes:
The Forward Collision Warning in my GV80 activated unnecessarily, which resulted in the car to break without need / warning, this resulted in the GV80 being hit from behind, the GV80 was pushed forward into another vehicle. The vehicle is unsafe for driving and has remained parked. The Forward Collision Warning activated when it was not needed and caused a rear-end accident which was quite impactful since we were not expecting a collision. The GV80 was inspected by an independent service and could not be proved to be at fault. It was deemed to "operate as designed" in spite of our experience and now even though there is damage to one of the front end sensors from the accident. The dealership claimed the GV80 needs $8000 worth of repairs as a result of the rear end incident. I did experience unnecessary collision alerts a week before the collision, when I realized this was faulty, I called the dealership and they explained that there was a setting that was at fault that I NEEDED TO CORRECT in the Settings AND, that they had been receiving others reports of the same problem "three times already today." This setting needed to be reset upon each time I started the car and they explained I also needed to wipe clean all sensors before driving in inclement weather. I experienced 3 more unnecessary Collision Breaking incidents in a single 2 mile driving range and dropped the car off at the dealership as I felt very unsafe to continue operating the GV80.
Mfg Campaign: 11651192
Recall Date: Mar 27, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Corrective Action:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Additional Notes:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Mfg Campaign: 11631006
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Corrective Action:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Additional Notes:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Mfg Campaign: 11631006
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Corrective Action:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Additional Notes:
i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.
Mfg Campaign: 11631006
Recall Date: Dec 16, 2024
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