Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 026G
Recall Date: Feb 19, 2025
Consumer Complaints
17 ComplaintsHyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
My tire got ripped while I was driving on the highway. This is 2024 vehicle and less than 20000 miles.
Corrective Action:
My tire got ripped while I was driving on the highway. This is 2024 vehicle and less than 20000 miles.
Additional Notes:
My tire got ripped while I was driving on the highway. This is 2024 vehicle and less than 20000 miles.
Mfg Campaign: 11660854
Recall Date: May 14, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Corrective Action:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Additional Notes:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Mfg Campaign: 11643679
Recall Date: Feb 19, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Corrective Action:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Additional Notes:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Mfg Campaign: 11643679
Recall Date: Feb 19, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Corrective Action:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Additional Notes:
1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days. 2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.
Mfg Campaign: 11643679
Recall Date: Feb 19, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631038
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631038
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.
Corrective Action:
While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.
Additional Notes:
While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.
Mfg Campaign: 11625844
Recall Date: Nov 18, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.
Corrective Action:
While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.
Additional Notes:
While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.
Mfg Campaign: 11625844
Recall Date: Nov 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased my 2024 GV80 3.5t in June of 2024 and have been experiencing intermittent issues with the acceleration. Car hesitates when accelerating and can causing accidents while at an intersection making a turn. I have bought the car into the dealership three times, and they are unable to reproduce. Unfortunately, after reading the complaints and symptoms of the fuel pump recall for the 2021-2023 this issue seems identical. I have reach out to Genesis Corporate and they are no help and don't return calls or emails for days.
Corrective Action:
Purchased my 2024 GV80 3.5t in June of 2024 and have been experiencing intermittent issues with the acceleration. Car hesitates when accelerating and can causing accidents while at an intersection making a turn. I have bought the car into the dealership three times, and they are unable to reproduce. Unfortunately, after reading the complaints and symptoms of the fuel pump recall for the 2021-2023 this issue seems identical. I have reach out to Genesis Corporate and they are no help and don't return calls or emails for days.
Additional Notes:
Purchased my 2024 GV80 3.5t in June of 2024 and have been experiencing intermittent issues with the acceleration. Car hesitates when accelerating and can causing accidents while at an intersection making a turn. I have bought the car into the dealership three times, and they are unable to reproduce. Unfortunately, after reading the complaints and symptoms of the fuel pump recall for the 2021-2023 this issue seems identical. I have reach out to Genesis Corporate and they are no help and don't return calls or emails for days.
Mfg Campaign: 11616246
Recall Date: Sep 24, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Corrective Action:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Additional Notes:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Mfg Campaign: 11612844
Recall Date: Sep 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Corrective Action:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Additional Notes:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Mfg Campaign: 11612844
Recall Date: Sep 5, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Corrective Action:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Additional Notes:
Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.
Mfg Campaign: 11612844
Recall Date: Sep 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Corrective Action:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Additional Notes:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Mfg Campaign: 11599337
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Corrective Action:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Additional Notes:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Mfg Campaign: 11599337
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Corrective Action:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Additional Notes:
After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.
Mfg Campaign: 11599337
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576834
Recall Date: Mar 12, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Defective software issue that has not been corrected since owner took possession of vehicle. Customer/Client is told to deal with the Engineering dept. at Genesis Corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, I feel the vehicle cannot be trusted. No one follows up from dealer to National Customer Service for the brand. They need accountability immediately.
Corrective Action:
Defective software issue that has not been corrected since owner took possession of vehicle. Customer/Client is told to deal with the Engineering dept. at Genesis Corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, I feel the vehicle cannot be trusted. No one follows up from dealer to National Customer Service for the brand. They need accountability immediately.
Additional Notes:
Defective software issue that has not been corrected since owner took possession of vehicle. Customer/Client is told to deal with the Engineering dept. at Genesis Corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, I feel the vehicle cannot be trusted. No one follows up from dealer to National Customer Service for the brand. They need accountability immediately.
Mfg Campaign: 11562751
Recall Date: Dec 30, 2023
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